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Charlotte Restaurant & Lounge
Service was some of finest we've experienced ... on pare with the best of European high end dining. Noise levels were better than most in the US, however found it hard at a table for four to hold a conversation as restaurant filled -- I recognize that the "high noise levels are considered "high energy"..... for those who truly enjoy fine dining and our companions... would recommend exploring the amazing capabilities of acoustical science to drop the noise level :-) and keep the ambiance.
Just from the moment we arrived everything was welcoming and lovely. Service, cocktails, starters, main course, and all along the way the we were cared for and engaged. Can’t wait to go back!
Incredible food and service. Our waitress was friendly, helpful and a delight to speak with. Couldn’t have asked for a better experience.
What a wonderful experience. Beautiful view, wonderful food, and great service staff. And surprisingly, the prices are not astronomical for what you’re getting. I had a peach and tomato dish with crab, and wow, that was new but I thoroughly enjoyed it. Loved the experience and would totally recommend it. PS - ask for the bread. That butter was literally the best butter I’ve probably had in my life.
Lots of creative and well thought out combinations of food. The deserts are truly outstanding.
This is one of the best restaurants we've ever experienced. The staff and management went out of their way to make our experience quite enjoyable. The food exceeded our expectations.
It is the most memorable meal I have ever had the pleasure to enjoy. (So far)
incredible food; incredible service; incredible views...loved it
Beautiful space, wonderful food. Service excellent, tho they seem understaffed in the kitchen, so a little slow. Once this is ironed out, it will be a perfect special evening out
Nice space, food was good enough - presentations were really nice. Service was awful. Food took forever (an hour between courses), took 20 min to bring a glass of wine, etc. $385 for dinner for two with drinks and included service charge. Expected better.
Hello Dan, I am so sorry to hear that our service didn't meet your expectations. We are working to improve our pacing every day and would love the opportunity to welcome you back in the future for a special evening. Please call us at 206.800.8117 or email us at charlotte@lottehotelseattle at your convenience. Thank you for your time. Sincerely, Casey McKaig Restaurant Manager
Service was moderate, it took 3 hours for 2 appetizers, 1 entree, and 1 desert to leave the kitchen.
Hostess was very friendly and welcoming, our server was slow with service and didn’t check in with us very often.
Server only spoke to my boyfriend and not to me, which I thought was strange, he was very quiet in a loud restaurant. We saw him around 5 times that night and waited 20 min for him to take our 1 entree order. The hostess ended up bringing us our bread, not him.
View was spectacular and the meal was delicious and flavorful, but won’t be back due to the lack of attentive service.
Good evening, Thank you for taking the time to share your experience with us. I'm sorry that your service was not up to your standards. We're working to improve our service timing every day and would like the opportunity to welcome you back to Charlotte soon and can ensure that your next visit will be memorable for all the right reasons. Regards, Casey McKaig
We came here for special dinner occasion and enjoyed the service, food and ambience.
Great service, great food, and a beautiful view. What’s not to love?
Lots of really good things about Charlotte. We went for our wedding anniversary and had a really good time. The food was good and the drinks, service and ambiance were great! Our server was Egeman and we tipped above and beyond because he was so good.
Every small detail is thought to be perfect and in harmony. It’s not only about masterpiece on a plate.
It was just amazing - staff, food, and atmosphere made our day.
Lovely, intimate, and delicious!!!
The staff was very attentive and friendly, from greeting us at the front door to describing in detail many of the dishes to allowing us to take pictures of the amazing view from a private dining room. The food was absolutely delicious (we ordered crudo, oysters, octopus, gnocchi, and halibut), with unique flavors and pairings that elevated the taste. To top it off, the soufflé was fantastic.
best meal I had in Seattle.
Not the quality of food you would expect from a "fine" dining restaurant. Although beautifully plated... the proportion of each flavor(sweet, salty, etc.) is off. We had the summer solstice on a Thursday. The service in general is a bit odd. It seems that there isn't a cohesive flow that is happening... I felt that the level of expertise on the dishes (every dish didn't accompany a description by the server) and there was a lot of detail missing (placement of tableware). A bit disappointing & would not return. We were unable to have a waterfront view & be aware there are not many tables that have a waterfront view. I am glad I came to try the summer solstice menu at a lower price, because I can't imagine paying a full price course and end up being even more disappointed.
The service here is over the top by Seattle standards. You’d expect this from a Michelin star restaurant charging $500+ pp. The staff was incredibly friendly and went out of their way to make it an experience. The food was very good. I’m a foodie and a bit hard to impress, but they did well. Not Michelin star level by any means, but very good and at about $100 pp for food and drinks, with the view of the sound and the excellent service, a bargain.
Always impressed with how well the ingredients are paired together. Keep it up and don’t let down!
Great people and nice atmosphere. I wish there are more different kind of stakes.
It took an hour and a half for my entree to come out when the restaurant was empty (9pm at night…). When my food did finally come out it was cold and had clearly been sat there for a while. I rang weeks in advance to request a window seat for an anniversary which was not accommodated and our waiter was not attentive at all. Had to call him over several times for even water. Not impressed with this place. The food was good but the experience was inadequate and entirely disappointing.
Good Morning KateA, Our sincere apologies for the delay in service. We strive for excellence and would love to show you how incredible Charlotte is should you have the opportunity to revisit. If possible I would love to briefly chat at your earliest convenience. My direct contact is blow. Many thanks. Best, Pratik Jani Senior Outlet Manager Pratik.Jani@lottehotelseattle
My husband and I took our daughter and her husband for dinner in celebration of his completing his Master’s degree at UW. The restaurant is lovely in every way, friendly wait staff, impeccable presentation, and everything we ordered was deliciously prepared. Most of us ordered fish (salmon and halibut) and it was done to perfection. The cocktails and
mocktails were interesting and tasty, and desserts were over the top. A wonderful three-hour dining experience. Chef Jeff is a rock star!
We were celebrating a birthday , seated at a great table , the view was wonderful !
Service was good but a bit inconsistent, I think everyone is trying hard to get back in the swing after COVID restrictions. Unfortunately, three of the fish meals ordered were undercooked & no one checked back after the meals were delivered:(
The cuisine is very inspired, Instagram worthy aesthetics, the portions are on the smaller side . The cocktails were fantastic.
Good Morning Sandrak, Thank you for your note. We are so happy you enjoyed the view! At your earliest convenience I would love to connect to learn more about your experience. My direct contact is below and I look forward to speaking with you. Pratik Jani Senior Outlet Manager Pratik.Jani@lottehotelseattle
The view: Fantastic! Great view of DT Seattle
The food: For the money spent, the food was flavourless and uninspired.
The bread was hard as a rock, or chewy and ended up hurting to eat.
Staff: The staff was really good and they tried to make it right.
Summary: Ultimately, this was just a classic hotel-restaurant experience
Dear Chb0ot, Thank you for joining us at Charlotte Restaurant & Lounge. Our goal is to provide the highest level of offerings and in this instance, we missed the mark. At your earliest convenience I would love to connect and learn more about your experience. Pratik Jani Senior Outlet Manager Lotte Hotel Seattle
Amazing service, the lounge and restaurant were stunning. Cocktails were great and the food was great.
The summer solstice dinner experience is advertised to include complimentary welcome beverage and valet parking, however, we were not given any complimentary beverage and charged $15 for valet parking… Yes, I asked our server and she said I would have to pay. It’s unfortunate that the Staffa is not aware of their own promotions.
Good afternoon Mr. Chung, Thank you for sharing your feedback with our team. I apologize that you had this issue regarding our Solstice Dinner experience last evening. You certainly should not have been charged for drinks and valet, which are included in the package. We will reach out to you personally to resolve this matter. Casey McKaig F&B Manager
We had the Summer Solstice special menu and it was wonderful. The view was great and staff was friendly.
Amazing experience. Greeting and service amazing. Gorgeous and delicious food. Was a pretty long time to get food but felt very European in that respect so not a negative for us. Definitely great for groups with several private rooms!
The food, the view, the service...all impeccable.
I would give this a 0 if possible for inhumane treatments guests.
Thank you for sharing your feedback with us. I'm sorry that we missed the mark regarding your dining experience. We are striving to improve every day and would love to welcome you back for a special evening in the future.
I had the absolute best birthday!!! Perfect day!!! Food was absolutely delicious and stunning!!
unique delicious well done food just yummy, gorgeous room and views
really wonderful meal. beautiful and calming environment. top notch staff. i cant wait to come back!
Amazing! The overall atmosphere, view, and design was incredible. The food and drinks had an outstanding taste and gorgeous presentation. And all of the staff couldn't have been nicer! Outstanding meal!
Wonderful experience. Our waiter was very accommodating and had a great sense of humor. Also was very helpful when helping us decide on something to eat. The meal was wonderful. Definitely a unique experience and culinary art. The view was also spectacular.
This is my second times here and it is magical. Friend get together and the services are impeccable beyond what you would wanted. The drinks are fantastic and eye catching. The foods are just piece of art, likes you are eating with your eye first...then the tastes are so good and tasteful. You just wish the dinning would never ended. Loves the place and of course the decors is simple & relaxing...oh they do have the view of the city of glass window from top to bottom.
Good but not great. Food looks great compare to taste. Drinks are expensive. Nice atmosphere with kindness of staffs.
OpenTable ダイナー44名によるCharlotte Restaurant & Loungeの評価は4.5☆です。