Chicago Prime Italian

We made reservations for the Thanksgiving dinner and in the reservation I requested it be close to the door because one of our family members has trouble walking. Unfortunately the request was not made and we were seated at the back of the restaurant. Also they ran out of their Thanksgiving special even though everyone had to make reservations so they knew exactly how many people were coming for the day. Also they ran out of their Thanksgiving special even though everyone had to make reservations so they knew exactly how many people were coming for the day.
We all ended up just having salmon and veggies which was OK but we went to the restaurant to have a traditional dinner so it was a bit disappointing.
At the end of the night when our check came in the server accidentally spilled soda on my leftovers and myself. She was great on helping me clean but I wished management would’ve come and apologize directly for all the issues but they never did.

Had a great time sat at the Bar and the bartender Christian was outstanding and would highly recommend seeing him and cant beat the quality of the food.

I really enjoyed this restaurant - the ambiance was great as was the service. However, my chicken marsala was oversauced. The chicken was cooked well though and the soup and dessert terrific. My friend really enjoyed her entree. So overall, it was great and I would go back and simply order another entree.

The service was great. The food was good. They had live music in the bar area that was bad and loud. We could barely hear one another in the dining room.

No matter when we stop in for dinner, it’s always great

Everything was great except for the desert. I had the Tiramisu and it was half frozen. They say they make it homemade but they must freeze it and thaw it out the next day or the refrigerator is too cold. This is the first “fine” Italian steakhouse I have eaten at that doesn’t have “fresh” tiramisu. The waiter passed it on to the chef and took it off the bill so I hope the chef gets it.

Excellent service

Our favorite restaurant did not disappoint and it never does. Great food as always.

Food was excellent. Service was very good, though we had to ask for utensils several times as when they would clear one course and take the utensils, they wouldn't replace them. Ambiance is good, there was a live musician which added a nice touch. The waiter was attentive and knowledgeable about the menu. We celebrated our anniversary and received our choice of dessert, which was nice. Overall, it was a very good dining experience and we would definitely go back.

Best restaurant in Schaumburg. AJ treats everyone like family, my wife and I brought our 3 daughters and everyone had a great meal . Food is awesome and the service is great. We go there every chance we get.

Love the food and the service. I had a business meeting there and the host and owner, Andy John, could not have been more gracious and friendly. Our server was superb and the food was well prepared and tasty. Love it and love Chicago Prime steakhouse!

Celebrated our 30th anniversary. Fantastic food. Great service/ waiter kept our glasses full. Owner Andy-John Kalkounos greeted us with a smile. Highly recommend this establishment! Try Chicken Parmesan with an Argentine Malbec. Bravissimo!

The waiter was amazing as was all of the food.

One of the best dinners we have ever had. Sergio was our waiter and when we come back another time we will definitely ask for Sergio. We had a wonderful time.

Awesome experience friendly staff and well run restaurant

Good Italian restaurant I will come back again.

Absolutely my favorite place. Went out of their way to make my birthday special.

Food wasn’t hot and wasn’t good

Food was mediocre for the price.

It was a little off putting to have a band in the background while trying to have a romantic dinner with my husband.

Bunch of obnoxious children running around restaurant. Mostly the parents of today’s fault

Disappointed. I was expecting luxury and superb service. While I waited for my date to arrive I waited in the bar. They have a happy hour so it was full (understandable). However, I waited at least 15 minutes at a table and was never greeted. It just so happens the bartender is also the waitress so happy hour comes at a price. Many of the tables were getting up to ask the bartender for service. Anyway not what I expected or wanted so I went to the restaurant and of course I could order a drink but the delivery was delayed due to the bartender. I expected more.

Had reservations for birthday dinner, got seated right away. Service was above average but not outstanding. Food was incredible, pricey but well worth it. We ordered apps, had drunken filets, strip steak, and pasta. Staff all very friendly!

Just wanted to say thank you for making our daughter’s birthday dinner perfect

Excellent food and service!

Our meal was excellent, thanks for helping celebrate my wife’s birthday.

First time here. Celebrating our 41st Wedding Anniversary. The shrimp dejonghe was amazing! Not overpowered by breadcrumbs. Very light and tasty! The sea-bass melted in my mouth. Had to try the spumoni cheesecake. Mouth watering delicious! Looking forward to trying other dishes.

Took way too long to get served food
This was a business dinner and server kept staying away from table - apparently since she knew food was taking way too long to serve

Address the issue - probably a training issue someone in leadership needs to address

I will think twice before bringing clients to this rsuaurant

We had a nice time with friends, but we had 3-4 different waiters...all nice but that was strange.
We had a party of 6 but had to ask to have the 7th chair removed.
Food was just ok, and so were the cocktails.
Overall an average place.

Great food, outstanding service, overall fantastic ambience. Love it!!

The food was really good and the personal service was excellent. Half of bottle of wine night made it easy to try something new.

Great food and great service. I highly recommend them.

Super good food! Our compliments to the chef! Like the live music. Could be a little less dark or use different lighting.

Entrees are flavorful and delicious.
Very pleased with our Server and attentiveness received. Definitely coming back again.
Enjoyed it !

Great experience...friendly staff

Always great! Christian and Terrie rocked it per usual!

This is the first time my boyfriend and I came to Chicago Prime Italian and we were both very impressed with the selection of food and the attentiveness of our waitress! We will be back soon!

Fried calamari was excellent. Both entrees were good even though they messed up an order and forgot to put sausage in.

The filet trio was a major disappointment

Service was excellent and the food was amazing. Every morsel from apps to entree cooked perfectly for our party of 4.