Chocolat Restaurant & Bar

4.3
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評価・口コミ(1180)
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~30 USドル
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アメリカ地方料理(南部)

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ダイナー1180人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
4.3最近の評価をもとに集計
4.3
お料理
4.2
サービス
4.3
雰囲気
4.0
コストパフォーマンス
騒音レベル · 普通
87%の人 がオススメすると言っています
並べ替え
絞込み
OT
OpenTable ダイナー
評価・口コミ(1)
2020年3月8日にご来店
総合1お料理4サービス1雰囲気4

After having brunch here a few weeks ago with some friends and raving about my experience I made plans with a different set of friends for a nice Sunday brunch. Although we had a scheduled reservation the wait time was minimal after being seated we were greeted by a server who attempted to poor water in dirty glasses (one glass with a visible lipstick stain) after requesting new glasses we placed our food order when asked what unlimited drink we wanted and requesting bellinis we were notified that they no longer had any bellinis left but he would confirm with the bar. He returned to notify us that it was not available. GREAT! So we oblige and order pineapple mimosas. My reservation was for 3:30 we were seated at 3:50 ordered just before 4pm and our food arrived pretty quickly (4 out of 5 orders)the fifth order arriving 15 mins after ... when the waiter delivered the food he notified us they had no clean champagne glasses and that he was unsure how long it would take. Our first rounds of mimosas came at 4:35 and our server was slow at refilling glasses (not sure why a carafe wasn’t left at the table for self refill) check was brought to us and paid and our last refill was given at 5:30 after finding the server and inquiring as to how long the unlimited is suppose to last he confirm 1.5 hours and if I’d like he would bring more mimosas. Funny enough he comes to the table empty handed stating they were making more and it would be ready in 10 minutes after about 30 minutes I request to speak to the manager. I explain to the manager what happened and she sends the server with one additional round of mimosas. For 30 minutes of no drinks we received one round! After driving 40 minutes from white plains to support a black owned business in Harlem I was disappointed and unhappy with the service and customer recovery exhibited by this establishment. We didn’t receive what we paid for (in regards to 1.5 hours of mimimosa) & to top it off the tip was included and not deserved.

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N
Neenee
評価・口コミ(1)
2020年3月8日にご来店
総合1お料理4サービス2雰囲気4

Even with a reservation the wait time was 30 minutes. They stuck us in a room with a Birthday party..

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年3月2日にご来店
総合3お料理2サービス2雰囲気4

Food lacked flavor. Staff was all over the place. Wasn't worth $ spent

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年3月1日にご来店
総合2お料理4サービス2雰囲気3

Very disappointed with the options available to our group. It started at the bar, where options were very limited. How do you not have a Cabernet as an option for wine. When we asked for an orange for our Blue Moon beer, they didn’t have any.

When we ordered our food, a member of our party asked for Jerk chicken and requested the breast and wing. We were told that we could not make that request and would have to take what ever was available.

The kicker was at the end of the night when members of our party requested coffee with their dessert. We were told that they did not have any coffee available. That was the last straw. We won’t be going back to that establishment.

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QB
QueenBree
評価・口コミ(2)
2020年3月1日にご来店
総合1お料理1サービス1雰囲気1

Unfortunately my party and I never made it to the table. Upon arriving to the restaurant there was no hostess by the door for about half an hour. The "hostess" was also being the bartender and every time we tried to get her attention she said one minute and never got back to us. There was a long line of people waiting at the door to either be seated or put their names down and none of them had been helped either. None of the waiters knew what was going on and didn't provide any assistance. We had to tell them more than 5 times we had a reservation and none of them thought to check their list. We waited almost 45 minutes just to have several groups to go ahead of us including people who did not have a reservation. We were NEVER given an estimate wait time. The service was absolutely unprofessional and disrespectful. For a place that has been open for several years you would think they had no idea how to run a Sunday Brunch. Busy or not, what is the point of taken reservations if you don't follow up with them.

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MD
MarilynD
評価・口コミ(1)
2020年2月29日にご来店
総合5お料理5サービス5雰囲気5

Fantastic evening. Good food and great music. Highly recommend this establishment

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OT
vipOpenTable ダイナー
ワシントン DC エリア
評価・口コミ(8)
2020年2月24日にご来店
総合3お料理3サービス4雰囲気3

First, we started at the bar for happy hour. The bartender wasn’t very attentive to the customers. Often, we would have to call her over with requests.

There wasn’t anyone at the hostess stand for quite some time; perhaps for over an hit, no one consistently occupied the hostess stand.

The food wasn’t bad, but for the price, it could have been better. Our waiter was very nice and accommodating.

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KJ
KishaJ
評価・口コミ(1)
2020年2月23日にご来店
総合4お料理5サービス4雰囲気5

The silverware and glasses we received were dirty. One of our orders was messed up. They couldn’t get it right at all. But we had a great time and the food was delicious.

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OT
OpenTable ダイナー
評価・口コミ(2)
2020年2月22日にご来店
総合4お料理3サービス4雰囲気3

Went for my sister’s birthday. The service staff was nice and attentive. The food was ok but lacked seasoning you’d expect when reviewing the menu- looked like “soul food”. Overall experience was ok but our guest weren’t impressed.

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r
viproberta
サンフランシスコ・ベイ周辺
評価・口コミ(5)
2020年2月22日にご来店
総合5お料理5サービス5雰囲気5

Family gathering, we had a wonderful time, the service was wonderful and the food was excellent.

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SM
ShamekaM
ラスベガス
評価・口コミ(1)
2020年2月19日にご来店
総合4お料理5サービス2雰囲気3

The food and portions at Chocolat was very good. However, we waited almost 5 minutes to be seated and the bartender didn’t even notify the host that customers had arrived. She didn’t even acknowledge us until I approached her and asked that she retrieve someone if we could not select a seat for ourselves. Not cool. Our waiter “Ali” was very nice and knowledgeable. He gave great feedback about the food and was very accommodating. Nice music played while we waited for our food.

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TC
TyeshaC
評価・口コミ(1)
2020年2月16日にご来店
総合4お料理4サービス5雰囲気3

Enjoyed my time here. My waiter was awesome ! The music was on point !

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OT
OpenTable ダイナー
評価・口コミ(7)
2020年2月16日にご来店
総合4お料理4サービス4雰囲気4

Music to loud for table conversation.

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OT
OpenTable ダイナー
評価・口コミ(3)
2020年2月15日にご来店
総合5お料理5サービス5雰囲気5

I had the southern fried chicken entree and it was delicious. The service was great and I recommend their rum swizzle cocktail.

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OT
OpenTable ダイナー
評価・口コミ(3)
2020年2月15日にご来店
総合3お料理3サービス2雰囲気5

This was my second time at Chocolat. My first time was a Sunday brunch and that experience was significantly better than last Saturday evening. I was seated at 5:15pm and my food arrived at 7:10pm. I thought 5pm would give me enough time for a 8pm show at the Apollo but we were rushing. I got the fried chicken dish that came with the option of mashed potatoes or mac & cheese. I wanted mac & cheese and received mashed sweet potatoes. I didn’t have time to inform the server. The food tasty but not worth the wait. If I return it would only be for a drink. The bartender was very attentive and prompt. The ambiance is also really nice with great music.

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年2月15日にご来店
総合2お料理3サービス1雰囲気2

Upon entering the establishment I was acknowledged. The young bartender was nice and attentive.HOWEVER my date and I purchased the unlimited mimosas. I got three good drinks while my bf only had one, until what seems the manger (older lady) took Over the bar area. She made the worse mimosas , served us straight orange juice and made our stomach extremely full and uncomfortable. I brought it to her attention and she came and poured into our cups from the champagne bottle. When it was time for the next one, we had to settle for the same batch of orange juice. The food was good, staff was nice but I will never go back! 40 dollars down the drain.. for unlimited orange juice.

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OT
OpenTable ダイナー
シャーロット
評価・口コミ(1)
2020年2月15日にご来店
総合4お料理5サービス5雰囲気5

A little pricey but the food was good and so was my Belini

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KM
KievM
評価・口コミ(1)
2020年2月14日にご来店
総合4お料理5サービス3雰囲気5

I’ll probably never go out to eat on Valentines Day again!!

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RR
RellyRell27
評価・口コミ(1)