The food was good, but the lamb was not well seasoned. The restaurant has potential but the service is not good. They done their job, they were efficient, but it felt like they were not interested in what we had to say, one of the waiter’s was always mumbling. I don’t think we would go back.
Food was outstanding but my partner thought portions could of been bigger with the pasta dishes but that's personal preference, it was busy but outstanding service. Food was outstanding, would come again. Thank you for a nice birthday x
Lovely family restaurant have been visiting since the family opened it, haven’t been for a while as we moved away from Banstead but happy to say it’s as good as ever and food delicious, looking foward to returning in December with friends for our Christmas meal
We had a wonderful meal for our friend’s 60th Birthday outside to conform with current COVID legislation. Food excellent, service excellent . The heater was very much appreciated
Lucky to have this great restaurant walking distance from home! Have had meals here, always excellent & consistent.
Our lunch was delicious. The place very well organised for hygiene, being cleaned after every table vacated.
Good value for money.
We recently had Sunday Lunch at Ciao Italia and enjoyed it very much. The Service and the meal were very good. The only downside was the volume of noise which made it difficult to hear each other.
Nothing specific but the noise levels did detract from the enjoyment
Excellent! We waited a little while for our starters. But it was busy and the FoH staff delt with it perfectly even with the forced early close.
Father’s Day treat
Go to Ciao quite often and have always found the food amazing and the staff can not do enough for you.
They are currently doing social distancing at the tables and the tables seemed more than far enough apart.
Would highly recommend Ciao and especially the fillet steak.
Fantastic service, food and atmosphere. The gamberoni prawns are on a different level! A faultless experience.
Have been once before- this was second visit- the food is good but the ambience a bit off- our waiter seemed very miserable and put off.
So a bit disappointing based on the cost.
Lovely Sunday lunch. Good choice with the restaurant offering both their full menu and the set menu.
Good organization bearing in mind all the social distancing rules etc.
Slightly slow with bringing our drinks once we'd ordered them but everything else was very good.
Sunday lunch date with hubby.
Food was so nice and the service too, with the atmosphere and setting we’ll be back soon.
Just one concern:
It was observed without intention, one for your staff wearing a shield and gloves, picked up a tissue from the floor, used the till and then picked up dinner plates from kitchen to serve, without cleaning them? Not sure how your system works but hygiene is a concern when this happens.
Great food and service. Well organised Covid distancing. Background music a bit intrusive but overall a very pleasant evening.
Great evening , staff dealing very well with COVID rules
Friendly service...probably could have had more people on duty but overall good!
Our waiter was quite rude and not very friendly. One of our starters was wrong and when we told our waiter he just dismissed it and was very reluctant to change it to what we had actually ordered. One of the mains (spaghetti carbonara) the bacon was very burnt and that’s all you could then taste throughout the dish and it was very unpleasant. Considering we went there for a Birthday Celebration I was very disappointed with the meal overall.
Had a great meal, excellent service and good value for money!
They didn’t have our reservation. They were out of sparkling water. The waiter was chippy and the food looked good but lacked seasoning. Disappointing.
Great service prompt and food and wine was amazing
Good evening with friends we would have liked the booking earlier but they were very busy
Very good food, nice atmosphere and very attentive staa
They must review their drinks prices, felt it was way too expensive and reluctant to go regularly
Quite pricey for the standard of food.
Very efficient service but obvious they were trying to get 2 sittings out of the table that evening.
Scallops for the starter weren’t very big and were more bacon with scallops than scallops wrapped in pancetta.
Nice steak though.
Slightly boring spag Bol.
Very enjoyable lunch with friends. Set menu was really good value for money. Service was excellent.
Vastly overpriced for what you get - tables too close together
Very nice meal and reasonable price on fixed menu'
Food mediocre on set menu special occasion was very disappointed food bland
Amazing food and wonderful staff
Looking forward to the next time
Ciao Italia is a very pleasant restaurant with attentive staff. Food was good. As was the service albeit a little slow to begin with but fine from the starters onwards. Two of the group had been before and have always enjoyed their food. For me it was a first visit and I would definitely return.
The beef carpaccio starter was the best i have ever experienced. The cut slices were very generous
Loved our evening, never been here before but would go again.All our food was beautifully cooked. Not a cheap visit but quality
Delicious food and great atmosphere. Good steps taken to make it Covid secure.
Brought my wife here for our wedding anniversary on Tuesday 22nd September. Lovely evening, staff courteous,lovely food. Highly recommended.
Lovely lunch and excellent service. Never rushes and given options to sit outside or in.
Food excellent and fresh great place for business lunch.
Food and service is very good.
Looking forward to my next time I book a table.
Excited about trying a new dish next time.
Waiter (owner) quite miserable, runners were very nice and polite. Food was average.
My chair and the floor was dirty. The beef carpaccio was too thick, chewy and I found a hair. At the end, the waiter took ages to bring the bill. We had to pay at the till. At least our main course was ok.
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OpenTable ダイナー67名によるCiao Italiaの評価は4.3☆です。