Claim Jumper - La Mesa
The food was great as usual. And the server (Adriana) was helpful, attentive, polite, and a joy to have as our server.
My husband who ordered the Prospector with tri tip and chicken loved his meal. I ordered the filet which, though tender, was cold as was the baked potato. Our waitress was brusque and apathetic. We had to ask the busser for more water!
My husband and I were solo for thanksgiving, the family was spread out in diff cities. We chose to eat out instead of cook.
Claim Jumpers turkey dinner was great! I’d eat there again for thanksgiving if the opportunity arose.
Food was okay. Mashed potatoes tasted like vinegar though (didn't eat). Would have been nice to have gravy boat on table. Gravy was haphazard and skimpy. Apple pie was frozen. Recieved thousand island dressing instead of honey mustard I requested. Wasn't horrible though. Lots and lots of people to feed.
I know it was Thanksgiving, but service was way too slow for the amount of people there. We had to get up and ask for a waitperson after sitting at our table for 15 minutes. Also, my food was served luke warm, and since we had no silverware, after the 10 minute wait to get a fork, my food was ice cold. They forgot our first course, we got it after our cold dinner was served..and my friends soup order was incorrect.
Our server was polite and nice though and the pumpkin martini's were excellent. I wasn't super hungry, but the food tasted very good re-heated on Friday.
The table we were seated at was Freezing Cold. We could not get moved to a warmer area. It ruined the entire dinner!
Took more than 30 minutes before we were allowed to order our food. Five out of six ordered soup and one ordered salad. Took about 20 minutes for soup to come out to the table. When we were more than half way done with our soup the person who ordered salad finally received their salad after asking a couple of times. Rain was leaking through the roof and buckets were placed around. Long period between soup and salad before entree’s were brought to the table. Portions were irregular. When everyone orders the same entree and all of them have different portions. There was no consistency. Very disappointed. We have made a tradition of eating ourThanksgiving meal at Claim Jumpers for a number of years now. Sadly we will be looking for a new place to eat.
To start we did not get bread when all of the tables around us did. We asked for it and it never came and by the time we finished our meal we told the server to forget about it. The meal itself took 45 minutes and when it came it was bland and burnt. The asparagus was literally black. The salmon was dry and flavorless. The potatoes were cold.
Ordered a Coors, she brought Coors Light. Corrected her, she said bartender made a mistake. She came back with the same Coors Light telling me they were out of Coors. So I took the Coors Light though I wasn't happy about it. Pot Pie was huge but taste wise, nothing to write home about. Presented a Landry gift certificate to pay the bill, was told that wasn't valid here. I said yes it is. She took it again (to her boss?) and it was accepted. Stressful. Shouldn't the staff know that they work in a Landry's restaurant? Not sure we'll be back. We have so many other choices.
On a very busy Friday night, our food was OK (filet was tough and the NY strip was OK). Our server was overworked, but most accommodating.
Just not for Football watching. Several TVs, but apparently no NFL network to play multiple games at one time.
The hostess was considerate in seating us as we had senior family member that is not very ambulatory. Attentive server and the fried chicken and mashed potatoes were excellent! Next time I would likely go to salad bar vs the green salad serving. The chicken pot pie will feed 2-3 people. Noticed they have extended happy hours - so I will be checking that out soon!
They got us seated immediately, served us quickly, and food was delicious.
Greeters and our server Tori were especially nice! Great fish & chips. Beautifully presented, too.
Love the decor & ambiance. Mon. night was a perfect time to be there, not too raucus. Chocolate cake amazing.
The quality of the food was a great disappointment and the dining experience for me my wife and granddaughter was less then perfect.
Been to other CJ locations where food was better. Ambiance was quite depressing, so dark and dingy, feels like the log ride at Knotts Berry Farm.
We went to celebrate my daughters birthday on August 5th. There was 14 of us in our party. We had not been there in quite awhile.
The server we had was not personable at all. She seemed annoyed to even serve us. We had to wait a long time just for our drinks. Keep in mind there was only two other tables full nobody was there.
I had to ask out server multiple times for water refills.
The quality of the food is poor. The food used to be very good but not this time. The presentation looked awful it looked like they just threw it on the plate.
The manager said goodbye as we left but did not come over to see how we were doing.
I will not be returning to this restaurant.
The waitress (Jennisy?) forgot side dishes to most meals and did not check back for refills. My info / request on open table was completely ignored by the waitress. Claim jumper had a special for a free slice of cake for birthdays. The hostess was aware of our family members birthday. The hostess said the waitress would bring the free slice of cake as advertised. Well the waitress did the bare minimum throughout the meal and also completely ignored the birthday. This is the first restaurant that has ignored 100% the info left with the open table AP. Very disappointed. The salad bar was empty with food spill everywhere. The plates at the brunch bar were dirty and had food stuck to them. I wonder if this restaurant is on the way out? The food was good for the price, but the service and cleanliness were severely lacking.
Had 6 pm reservations. We were not seated until 6:30 pm at a table that was vacant the whole time we waited. Never will go there again!!
Always a great meal and place to meet friends for dinner. Service is very good and the drinks are strong. Fun environment to eat at
Had a wonder efficient service. I’m glad the menu is smaller. The food was much better. We were able to sit in a quiet are to have a conversation.
The food was just okay. This locations needs a face lift. The decor inside is very tired and dated.
Waiter was great !
Food was delicious
They accommodate our group of 12 , table was ready at out reservation time and plenty of space.
Such amazing customer service everytime we go.
When I arrived at the Claim Jumper there was no-one at the checkin counter. I had to wait several minutes. as did other patrons. When seated the menus were grimy and soiled. The service was ok considering there were very few patrons in attendance. Our monthly luncheon decided not to return again.
As always CJ is family oriented and carries out excellent service. Our waitress was very attentive to our needs and food was delivered in a decent time.
I been going to restaurant for last 20 years and I do not plan to go back because the food was the same,the lemonade to strong ,taste of food difrent and no more beef ribs .I do not plan to go to this restaurant again.
Waitress was not attentive...from not refilling water to not bringing silverware and then forgetting bring steak sauce after she asked if I would like some. Very disappointed. This was my kids first Claim Jumper experience and to say it was a disappointment is an understatement after I was talking up how much they would probably enjoy it.
Aged and of a ghost town status! This was a premier location equivalent to PF Changs and Cheesecake factory 15 years ago. The menu has since been minimized, the decor looted from its original belt fan, western hunter lodge motifs. And the service staff appear worn and haggered, like overworked prospectors. My family used to love coming here for the menu selection, portion sizes as well as the once great service and atmosphere. Upon visiting this last time after 7 years, we were dismayed as to what has come of this once thriving restaurant. Like a gold rush town, the days for this locale is numbered and the walls feels it. Sorry to see it has run its course.
Adam, our server, was on it! He was helpful, patient, responsive, friendly and efficient. Thanks for a great visit!
Server was nice but it was hard to find her during dinner. Had to wave her down a couple of times. Dinner was ok. Food not as plentiful or tasty as I remember in the past...
The food was really good but I'm embarrassed to say it's been a while since we've been there and I REALLY missed the Garlic Cheese Toast. The little cheese bread that we had Sunday was "ok".
I hadn't been to Claim Jumper for years. I remember the portions being generous and tasty so I chose to go last weekend. They had a nice selection of vegetarian options. We ordered and I was extremely disappointed in the amount and quality of the food. The portions were much smaller and seasoned like what you your expect at a buffet...ugh. What really got me was that they are still using the huge platters to serve the food. My dining companion ordered chicken and a baked potato. The chicken was tiny and the potato was as big as my foot! LOL if you're going to give small portions, using a smaller plate might be a good idea and consider lowering the cost. I was disappointed and don't recommend as there are so many other establishments with better food. On a high note, I have to say that the Waite staff was exceptional.
Wonderful experience. Service was great food was even better. Menu has been reduced but is really good. One small issue the menus are in bad shape and need to be replaced. Some are torn and stained
Prompt seating, friendly knowledgeable staff, great food, fast service!
Everything was great, though I would like to see Happy Hour promotions offered in the dining rooms, in addition to the bar/lounge area.
We had a great experience Claim Jumper for my dad 79th bday . The staff was great and also brought a grand dessert for celebration. Definitely recommend 😋
They canceled my reservation the day off and had to find out through email. A phone call would have been great.