Claim Jumper - Village of Hoffman Estates
The chairs were extremely uncomfortable making it less I joy able to sit and chat with friends. One of our friends has an allergy to garlic, they weren’t able to accommodate her requests for bread with no garlic. The salad had wilted and brown lettuce , very unappealing. The chicken pot pie and fish tacos were good n
Food was good, but service really lacked. Time we arrived to the time we left, we spent more time waiting for food, service or paying of check than we did get service. It was not busy at all when we arrived and had picked up quite a bit as we left, so do not understand why such the delay in getting service. I would try again, but hope that we do not get the same server.
Was not crowded due to weather, but had great service, food was good like always. The restaurant always delivers.
Pretty average as expected place, must be updated looked out dated
Would not recommend for brunch. Food was cold and old, omelets were made with a minimal amount of egg and burnt until brown, rolls and tortillas were dried out, At the carving station only small rations were handed out. Everything tasted just a little bit off, not sure it was due to age of food or if it’s a general problem. Not worth the price paid for brunch.
The food was fresh and hot. Good attitude on part of staff.
Unless you have all the time in the world this isn’t the place. Service is slow as can be so plan to wait. And wait, and wait. Don’t come thirsty or hungry you’ll have plenty of time to become both before your drink order is taken. Meatloaf is awful and should not be used for human consumption everything else we had was just okay at best. $120 later for 3 people and I mean way way later not worth it. Redeeming quality is the restaurant itself is very nice.
Ribs were dry as a matter of fact they were burned. Tri tip was tough as hell. Waitress was great. Food overall was below average. Bread was great. Pretzel ok. Not gonna go back
We love Claim Jumpers! This is one of our favorite places to take our grandchildren. We like it as everyone is able to find something they really enjoy. The appetizers are great, everyone goes crazy for the cheesy-bread, the service is always super and the prices are more than fair. What's not to love???
Good food, great service for party of 11.
With5 small kids waiter did a super job.
Very noisy. Had the New SURF & SURF* Honey Sriracha seared Atlantic salmon. Did not know how hot spicy it would be. Might add a chili pepper icon to warn someone. I did ask the server how it was an he said it was good. He did take it back and brought me a blackened salmon.
Our waitress is in the wrong profession
A really nice facility, very big and comfortable with a nice bar area and lots of cozy alcoves and booths. Huge menu and lots of excellent comfort foods. Tremendous bar menu with lots of special drinks. Everything is good and reasonably priced. Service was very good for lunch on a Saturday.
The food was absolutely terrible. I had the turkey dinner special. The mashed potatoes were like a rock, with no gravy on them. The stuffing was about one teaspoon full hiding under the dry tough & thin turkey slices, and the gravy that was on the turkey was thick like a gelatin. My wife had chicken & it was dry & tough. I big disappointment for our Christmas Eve dinner.
Always excellent service and food. Never disappointed here.
Waitress was very attentive. Enjoyed out time there
Arrived to find No Hostess in sight. Then after about 5 minutes, a Hostess surfaced, only to say she’d be with us in a minute. Then the Hostess had a difficult time seating us because she was trying to match my Seating Preference from my Open Table Profile. Not sure what the issue was because my Profile says a Booth is preferred—and there were several Booths available when we arrived. After we finally got Seated, we were ignored for another 10 minutes-my Date actually went back to the Hostess to complain. Then we finally met our Waitress. She took our Drink and Appetizer Order. Then a 2nd Waitress came by to take our Dinner Order—and that was a little confusing. Then the 1st Waitress proceeded to over-compensate for the bad Start by checking on us every 5 minutes or so!! It was actually annoying and made things worse. And the Food was just OK. I highly doubt I’d return to Claim Jumper again.
Both food and service were good. Look forward to our next trip to Claim Jumper!
Went for Sunday brunch and was not impressed with the selection or quality of food. Definitely overpriced for what is available. Service was slow even though they weren’t very busy.
Food was excellent. service was good, somewhat surprised that birthday was not acknowledged (both on reservation and Landry reward used)
Evening out with my husband- good food, good service. We will be back
Claim Jumper is always one of our favorites for several reasons. We love the atmosphere with the wood and stone....makes it very welcoming, warm and cozy. It’s a nice quiet setting which makes it easy for friends to talk and catch up. The food is always excellent with many choices to pick from.
The buffet is way overpriced. It did not have any shrimp or any carving station there was an omelette station but the person had a tip jar out which I think is very tacky for what I’m paying for my buffet I expect to have an omelette without paying additional for it.
Fantastic Thanksgiving! Claim Jumper did it very well - great food, well organized, excellent service.
Service was not the greatest as our waiter had to talk endlessly with the table next to us after every time he had been to our table. Also, the chicken pot pie my wife ordered was cold and had to be sent back to the kitchen. Ironically, this same thing happened about 2 weeks prior when we had guests in from Ohio. Manager came to table but didn’t offer any compensation for the mistake. Just a very lackluster experience from this place now two times in a row over the course of a month.
Never disappointed with Claim Jumper for a nice dinner out. The food is delicious and the service is on point. The only issue I ever had was with their brunch. They run out of food and the choices available are cold. Perhaps the 2 times I went for brunch were “off” days. Otherwise, the experience has been great.
unfortunately the claim jumper food is not as good as it used to be.
Very nice atmosphere and architectural design . Food is very good and there is a comfortable vibe about Claim Jumpers. Thank you for remembering
Great food and service! Thanks for the free Veterans Day meal!
Service was Great and food was talk good.
The people where great service was great Prople are very friendly and I will keep on enjoy going there
The service was the poorest that I have ever had at the Hoffman Estate location. The waitress totally ignored us all night. When we got our food no one returned to the table to check to see if we needed anything else; which we did. When I complained to the manager, his response made it even worse. With all of the restaurants to choose from, I certainly will NOT be going back to this one. Instead, I’ll spend my hard earned money elsewhere.
Overall, an enjoyable dinner...brussel sprouts were well well well done, as were the tiny wings. Asian salad is always a good bet
Service was poor. Food was bland. Drinks were bad. 200.00 for six people...it was just bad.
Very good selection of entries and excellent place to dine with family. Prices are reasonable and portions are ample that includes two sides for the Surf and Turf menu items.
first time having this brunch. overall, pretty good. I would go back. food good, I like the bottomless mimosa's.
good for a quick bite or convenient meeting place. close to shopping
Order came out wrong, took 20-30 minutes to get a drink each time. Missing food items. Buss boys seemed irritated
Beverage service was too slow. Food was good but not outstanding. Plenty of opportunity to be more welcoming and prompt but staff didn’t seem to be too excited.
We had a great time! Service was fantastic as was the food. The cost was reasonable for what we ordered. We find Claim Jumper's to be comfortable without being stuffy and try to go about once a month.