It was heavy to be the last night before lockdown and my friend asked to keep it local . I booked outdoors and at the door I stated we wanted food.
They didn’t have our seats available at 8.30pm so we had to join other people after going to some unsociallydistanced room and then after giving us Mocktails to apologise,
left us with no service even though we asked for a menu twice!
It Never came and we left at 9.20pm starved and nowhere to go as everywhere closed at 10pm
I was so shocked and embarrassed as I was the one who booked this place. Never again! Of all the places I could have booked!
Always a great experience. Amazing food and drinks, cocktails are too die for.
Excellent restaurant with great food. We had the mushroom risotto with truffles and then the filet steak for two. Wow! The risotto was SENSATIONAL - absolutely amazing flavours and perfectly prepared and presented. The filet was thinly cut and perfectly rare with probably the best triple-cooked chips I’ve ever had. Amazing wines too - the selection is truly impressive and the Chablis with the starter was fab as was the Bordeaux with the main. Service was attentive and slick - all-in-all an outstanding experience and, totally unexpectedly, they were still running the £10 per person “Eat Out To Help Out” scheme. Very nice surprise when we got the bill. Well done Cuvée! A really first-class experience. Love it!
Sunday lunch was fantastic, the food and service I could not recommend more. Will definitely be returning
Left standing outside then inside for temperature check.. not the most professional of welcomes. The restaurant space is quite small, not much atmosphere and terrible ‘elevator’ music playing throughout! Champagne was a nice touch for our anniversary and although the food was well cooked& presented, felt it was very over priced. Staff friendly and doing their best with covid regulations.. probably won’t be returning.
Fab experience. Great food, Atmosphere, Service. Cant wait to go back again!
We went for breakfast. Place was clean and well presented. Playing club music when we arrived but changed it to something more chilled for us on arrival. We were the only customers there but it took a long time to order and for the food to arrive. Food tasted nice by my friends food was a bit cold and the muffin in my eggs royale was hard and chewy - couldn’t even cut it with a steak knife which I had to ask for! We told the waitress these issues as she took our plates away. She was very polite and said she’d pass out comments on to the chef. If we hadn’t been dining on the Eat Out To Help Out deal I would have been loathe to pay the full bill. Luckily at half price it was about what I would have chosen to pay.
Delicious food. More expensive than other Sunday lunches but very good quality! Service is great too!
Stunning decor and great food, but it is not consistent in it's delivery of excellent service or quality of courses to maintain it's high calibre status. I predict that the novelty may wear off and there shall not be many return visits after a time if they don't improve on their delivery, management and training to make this a slicker operation . This establishment would probably fair far better without the Covid restrictions which takes the shine off the exceptional experience expected of such a highly proclaimed establishment. The ugly covid shielding really ruins the decor too, unfortunately.
I can see what it's trying to do, make it a very special ocassion place or for the elite of pocket, but it falls short. e.g. Reception staff were friendly but not confident enough in their directions. Waiter didn't know surrey hills wine was local, or the menu details well enough to advise! e.g. Out of stock wines and menu shortages not advised, Pasta starter was too small and partially uncooked. Truffle mash was amazing, but not warm enough. Distance between some tables was not 1m. The food was beautifully presented though.
I wont be going back till Covid restrictions are lifted as it needs to be a busy intimate place in my opinion, with exceptional service to make people feel special enough to pay the extortionate prices.
Thanks for the free cocktails though - they didn't transfer the bill from us sitting in the garden before our meal. Again lack of organisation and structure.
A long way to go to live up the the money that must have been spent on the place - it really is quite beautifully decorated.
I found the whole experience pretentious, but would love to go there for a night of cocktails at the bar when that's possible.
Food great. It was like eating in a basement night club and it smelt of stale alcohol
Staff were Friendly though
Absolutely brilliant service from the staff at Cuvee, nothing was too much for them and they helped us enjoy 😊 a fantastic evening! Food was excellent as well.
The restaurant felt extremely COVID-safe. The staff were excellent. We had cocktails which were super, all the food was wonderful.
The restaurant was busy but noise levels weren’t high.
We then asked if we should go out the front for a vape, and were asked if we would like to be shown through to the garden, we were taken through a door to the bar, which we hadn’t realised was there and was really buzzy and loud, but completely sound proofed from the restaurant! The garden was lovely, and we will definitely go back for drinks in the bar
Good value for the great quality and gorgeous decor - very smart and modern, lovely place for couples or groups
Very expensive and small portion sizes
We recently got engaged at this restaurant, and the second we walked through the door I got a helping hand by the staff especially from Agnes. The food was Devine and the drinks was always there!
We will be coming back for sure!
Excellent cocktails, tasty food and AMAZING service!
Was left at the door for ten mins as my booking wasn’t found even though I confirmed via phone night before and in a text . We were left at the table
For 5 mins before being offered a drink or menu . Then the lady couldn’t find bar booking . Food was majorly overpriced and had to keep asking for service
Me and my partner had a lovely evening the cocktails were perfect and the champagne of course was on point the staff were very friendly would definitely recommend cuvee
Beautiful outside garden area. Lovely ambience. Would definitely go again.
Nice outside courtyard area.
Food was delicious! We dined during Covid & it was a Thursday evening. Restaurant was very quiet & I guess not typical of a normal Thurs night. Service was great & we enjoyed our evening out.
Beautiful spot in the garden, great menu choice and mocktails too!
The staff were amazing and so was the food and atmosphere
What an absolute disappointment. It’s been about 6months since I’ve been to Cuvee and the pizza is the only saving grace. Great wine list, but they were out of most selections. Slow and poor service (took us almost 30min for our G&T) and never offered another. Barely anyone was there, so they weren’t busy. Food came out and was pretty basic and not great. Bill was way too much for what we had. Go for the atmosphere, maybe a drink, but don’t expect much else.
Amazing food and cocktails
I've enjoyed Cuvee for a night out, I had not had lunch here prior to this visit. We enjoyed sitting in the back garden, a great cocktail (so many choices!), attentive service and a delish meal! We will be back! Eat out to help out!
We were positively surprised by the experience. Food and ambiance was good, lively bar area.
Amazing place! Highly recommended! The staff are superb and friendly! They make amazing cocktails!
Beautiful decor and so comfortable!
Brilliant outdoor drinking area with BBQ! You have to go!!
Wait of over 1/2 hr for our cocktails to arrive. One was requested with no egg white as I have an allergic reaction, but they took no heard to my request so had to be returned. Another 20 minutes for my drink to arrive.
lovely place, good for families and couples, good menu and drinks.
will be back
Do not book a table at 8.00 pm as they take the booking and then tell you they don't serve food. The Manager is one of the rudest people I have ever come across. Luckily other staff members are friendly and professional
We waited 15 mins for our drinks.
All the surrounding table got their starters with bread we didn’t.
My partner food was good but mine wasn’t. I had the halibut it was weird it had a sweet and tangy green sauce. The fried veg was sweet it was just all sweet.
We had two starters, two mains, one beer, a cocktails and two cocktails came to £125.
We handed the man three £50 note and he didn’t give us back our change Lol. We waited for like 10mins and only when I ask where our changes was he whole face changed and handed our money back. All the the staff looked at us like we was doing the walk of shame 😅.
We would of left £10 tip but the fact that he didn’t give our money back in the first place and just put in his pocket is just damn right rude.
Lovely outside space, perfect for a candlelight dinner on a warm summer evening. Had an amazing time and will definitely be back.
Food and setting were very good. Let down by poor service. It took over an hour for our meals to arrive, even though the place wasn't busy. We asked for salt and pepper which turned up after our meal. There didn't seem anyone allocated to our table asking if everything was okay. Felt like once we were in we were forgotten about, which is a shame because the food and setting were good.
Beautiful restaurant. Amazing food and great service
Fantastic service and food, great value and beautiful interior
What a great venue!!! Wow, food was outstanding. Pork raviolo was out of this world. Bubbly,friendly service. We will be back!
Extremely poor service, food very mediocre. Not COVID prepared.
The food, service and drinks were superb, this was our first visit and will definitely be returning. Highly recommend
Warm welcome, great friendly service & good cocktails, food etc 👌🏽
We ate off the bar menu. The Fish & Chips were excellent. Well cooked, perfect portion size and tasty. Unfortunately, the service was shockingly poor. Given there were more serving staff than diners, when the food is served and the offer, "Would you like any sauces, etc." was made, you don't expect to wait until the meal is almost finished for them to arrive, nor for the sauces delivered to be incorrect (afterall ketchup doesn't look like maytonaise). For the prices they charge, you would expect service to be attentive and accurate - it wasn't.
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OpenTable ダイナー111名によるCuVée VIIIの評価は4☆です。