Earls Kitchen + Bar - Station Square
We were celebrating a birthday and pleasantly surprised by a nice birthday card from the staff. The food was good and the server was friendly.
i really liked the new location. The decor reminded me of the 70's.
it was very comfortable, good food and we could hear one another when we spoke!!!!
Not sure if it’s because it’s happy hour so they cheap out on the food or they’ve just changed or each location is different but food quality was not the same as what I’ve had before. Service was great though!
We like good food, but not picky. The burger my husband ordered, the bun was not toasted and cold. Even an A & W would have toasted the bun. The pizza came out cold, we did say the food can come anytime, so they can either gave it to us right away or keep it in the warmer. The steak was good though.
Thanks for asking!
Great place to socialize; throw back music is always loved! Service is good. Dimes at this location a couple of times and both times not super impressed with the food, can’t put my finger on it though (dry? ). Would go back for happy hour/drinks with girlfriends though!
Service wasn’t good because our server was busy bussing and didn’t bother to come back and get our dessert order after we’ve been waiting to flag her down. The steak was very chewy and it wasn’t even medium cooked as we asked. It was rare. We complained about it and the manager came and took that off our bill which was nice but we’ve been to Earls many times but it seems like it’s going downhill ever since they opened this new restaurant. The old one was way better with food and service. Most likely won’t be back :(
We had a great time at Earls Station Square. The central location is handy for bringing people together from all over. Fun location for an informal business meeting and relaxing afterwards. Big thanks to Naomi for outstanding service.
Worst waitress ever!
Came here for the brunch special. I was not impressed by the food the last time I was here but this time, the food was better.
The service is good and the food came quickly.
In terms of value, I probably won't recommend unless there is a special.
My favourite spot in Burnaby for lunch, happy hour and dinner for business or with friends. I also get a discount with my WeWork membership.
I like this new earls!
Food was great! Location is good! Nice service too!
We got there at 11:45 am and missed the brunch special by 5 minutes. Then we were advised by our server they ran out of waffles. I wanted to order Southern fried chicken with waffles. I was so happy our server came back and made it happen. They served me my waffles.
The service was wonderful! I also enjoyed the atmosphere and style of this location.
Free parking was a plus but only for 3hrs. We stayed 3 hrs and 15 mins and one of my friends got a ticket 😭
Great food, but too many times of server’s visits. It was a little disappointment when I didn’t get any birthday cake.
Good food, good service. Nothing that blows you away but a good choice for certain items. Over priced for what it is buts it's a trendy place that seems to have its loyalty base
Great looking restaurant. Plenty of parking.
Staff were friendly.
Food was decent.
It's always a good experience, food, service, value. My only comment is the noise level. If you had accoustic panels installed that would help. Otherwise perfection!
It was good
Happy hour meals are the best deals in town. Seating are comfortable and well staffed for a timely service. food quality is good as well.
Cannot complain too much, only issue was mains coming out same time as the starters? It made no sense, then sending out wrong meal for one of the kids. First problem we have had not the servers fault who was exceptional.
I loved it. Whenever I'm in Vancouver I try to dine at Earl's.
Beautifully designed casual restaurant. Great vibe. Busy and noisy, but good drinks and food
Very good happy hour menu but service is not as good as before
Everything there was outstanding including the food itself. Only part that was lacking was the service. Took some time for our food to come out which was fine as the manager explained the situation and offered if we need anything else in the meantime. Although the waitress never asked how the food was and did not come around much. Seemed a bit short-staffed for the might so it could be a one off since my other times have been excellent
Very nice location and easy to get to.
The ambience was nice and fun
Mentioned special occasion and got no response or even a mention. Why bother asking ?? Asked to be seated outside, received a very odd response that their shift starts later in evening so no one to serve. Well that section should be closed then and not open for seating. Sorted that out and finally sat down. Pleasant interactions with server but it was evident that she was not supposed to be serving in the patio. Food was good in bits, most of it was not warm and kind of felt like it was sitting on the kitchen pass. The white wine is like vinegar so don’t get the house version, Pinot Grigio was quite lovely and the server changed our wine graciously. Nothing memorable about my meal, just convenient location.
On my reservation I indicated this was a birthday celebration and gave the names of our guest celebrating a birthday. Neither the host, or servers asked about it, nor they provided dessert menu. I had requested on my reservation a dessert with candle for them.
Our reservation was for 11:30, the restaurant was very busy and hostess seamed disorganized. We were brought to our table 15 minutes later, the table was vacant for those 15 minutes, just dirty from previous guests.
Water service was not replenished and we had to ask server twice for the order to be made before the noon hour happy hour expired. We were not asked about the meal or asked to replenish drinks. Food was cold, one plate.
Great new restaurant for Station Square. Food is consistently good, easy to get a table (large restaurant), decent service.
On a Wednesday night, the service was nice and the food was delicious. They just updated their menu so cocktails, salads and steak sections look different. I still enjoyed the meal.
We gave the ratings we did because the music was way too loud, causing everyone in the restaurant to increase their vocal volume, which then raised the noise level even more.
My dinner, which was a grilled cauliflower and chicken salad was not very good because the cauliflower and the brussel sprouts although browned from the grill were cold and still raw, making them hard to eat. The cauliflower and the brussel sprouts had no flavour to them.
The pizza my husband had was good.
Our server was very good.
The style and lighting ambience was well done.
Service slow. No coffee offered until entree served. Food cold. Entree sent back but replacement also cold. Staff offered free meal because of poor satisfaction. Would rather have had a hot meal.
Hi Marilyn. Thank you for your feedback! We are disappointed that the food was not up to our usually standards. We would love to chat more in detail regarding the experience and the items you ordered. If you could email me your contact details that would be great. email@example.com. Kind Regards, The Station Square Team.
Not positive even booked a table the host gave away a table I said I would like?two people that walked in with no reservation? I was stuck in the back waiting for a friend ? The server came by i felt obligated to order a cocktail no ambience here got to get in the vibe some how ?nothing offered to my friend and I who found me by default ? Finally after I explained we were offered a table in bar area . Gosh and when are bill came the server tried to charge 8 for a drink each that was two $ off on Fridays? Attitude after-what ?the Spanish Inquisition we endured came back with we will only be charged the happy hour price for the two cocktails we ordered before waiting for a better pre booked table ? It’s always hit or miss it would seem after countless times of patronizing this establishment ?
Hello Anonymous Thank you for your feedback! We would love to chat more in detail regarding the experience and the items you ordered. If you could email me your contact details that would be great. firstname.lastname@example.org. Kind Regards, The Station Square Team.
Love this new location! The staff was great and even changed the channel for us so we could watch the hockey game!
Lovely experience at this location. The service was personable and attentive, would recommend this location for a comfortable dining experience
It was my husband’s birthday and we were so happy with our seating. The place and service is awesome. However, the pasta was a bit raw. It’s edible, but needs more time to cook. I did not send it back because the place was too busy and we just wanted to get through dinner. Also, there wasn’t any free dessert for the special occasion.
THE SERVICE THE FOOD AND THE ATMOSPHERE WAS GREAT. ONLY COMPLAINT IS HOW LOUD IT WAS BUT I KNOW THAT'S A HARD THING TO CONTROL.
We're impressed with Station square Earl's. We were treated well, the food is creative and tasty, the space is beautiful.
Marty was great, helping out our server as the restaurant was starting to get busy.
Will be returning ...
Great food and service. Our server was attentive and friendly. Love the new space...it's really nice!
Had a fantastic experience at Station Square Earls. Our server took excellent care of us. Will come back again soon!