El Torito - Monterey

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1. V

   Verdon

   サンフランシスコ・ベイ周辺

   評価・口コミ (4)

   2.0

   評価・口コミ (4)

   2日前にご来店

   overall2food2service2ambience2

   This El Torito is not set up for a dining experience. And it starts from the top. If you don’t have anything good to say, don’t say it at all…

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2. OT

   OpenTable Diner

   ロサンゼルス

   評価・口コミ (3)

   VIP
   4.0

   評価・口コミ (3)

   2日前にご来店

   overall4food4service4ambience3

   We gave our parking slip to a nice lady at the front desk when we were leaving and she scanned it for us, but it didn’t work when we left. There was a car behind us, and after several tries we had to pay $20 to exit. We were on site for about 90 minutes, well below the free two hours. What do you do - first world problems I guess.

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3. LZ

   LtoZ

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   2日前にご来店

   overall3food3service3ambience3

   Busy Saturday. Had 5pm reservation, but no tables available when arrived on time for reservation. Waited 20 minutes to be seated. Food was cold after waiting 45 minutes to receive food after ordering.

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4. BD

   BerthaD

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   2023年1月22日にご来店

   overall1food3service1ambience3

   Waited for over 30 min just to get a waitress to our table. And another 30 just to get drinks. Order apetizers and dint get them til the end. So very unorganized. Ordered a bacon burger got it with out bacon. Ordered the ignited 1800 fajitas. Dint even ifnited them. I dont know I been at this restaurant many times and this time was just so disappointing. My bill is always over $200 and dont mind paying but this time didnt wven want to leave a tip :(

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5. OT

   OpenTable Diner

   サンフランシスコ・ベイ周辺

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   2023年1月22日にご来店

   overall1food2service1ambience1

   Worst dining experience I’ve had. Had a reservation at 5:30 for an early dinner, but got there early and were seated at 5:15 and ordered fast (because we had a child with us). Ordered the Family Fajita’s and did not get our food for an hour. We ordered the one meal for us 3 adults, not like all different kinds of fajitas. Received 2 dirty plates and plastic silverware. There were no serving utensils for any of the fajitas, rice, beans or guacamole. We had to use our individual plastic silverware to serve ourselves which is not ideal for a group. Very disappointed.

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6. OT

   OpenTable Diner

   サンフランシスコ・ベイ周辺

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   2023年1月20日にご来店

   overall1food1service1ambience1

   We were sat immediately for our reservation but nobody bothered to come by and take our order. We were waiting for well over 30 minutes and decided to finally just leave and go get food at a restaurant that actually wants to serve their customers because no one bothered to come by and at the very least offer water or anything.

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7. OT

   OpenTable Diner

   カリフォルニア州セントラルコースト

   評価・口コミ (3)

   5.0

   評価・口コミ (3)

   2023年1月19日にご来店

   overall5food5service5ambience5

   Amazing experience! I love it here! Margaritas are always the best! Love the staff! Thanks once again! :)

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8. RG

   RachelG

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2023年1月17日にご来店

   overall5food5service5ambience5

   I really appreciated the welcoming atmosphere attitude and attention we received from El Torito. Good food! Awesome service!

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9. NG

   NoelG

   サンフランシスコ・ベイ周辺

   評価・口コミ (4)

   1.0

   評価・口コミ (4)

   2023年1月16日にご来店

   overall1food1service1ambience3

   There is tooo much to text we had to deal with to many people who didn’t care food was cold until GM Michael came out and expressed his concerns on how his staff let us down There is a lot call my wife Kathleen 5105790273 for the full story

   El Torito - Monterey返信日 2023年1月19日Im glad we were able to connect - we hope to have the chance to make it right soon. Thank you for your valuable feedback.

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10. JS

    JoeS

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月15日にご来店

    overall5food5service5ambience5

    We went for the Sunday brunch for was awesome and the mimosas even better our waitress was great she had the best personality and was amazing

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11. DS

    DebbieS

    サクラメント・サクラメント・バレー

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2023年1月8日にご来店

    overall2food2service1ambience4

    Despite making reservations 2 days in advance, our table was not ready. Waiting at least 15 minutes. Table location was great. But guacamole and queso were served without chips. Adult meals were served at least 5 minutes before the children meals were served.

    El Torito - Monterey返信日 2023年1月11日DebbieS, thank you for telling us about your recent experience and Thank You for your honest feedback. I'm so sorry we let you down. We hope to get the chance to serve you again soon so we can earn more stars.

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12. MK

    MikeK

    ロサンゼルス

    評価・口コミ (4)

    3.0

    評価・口コミ (4)

    2023年1月3日にご来店

    overall3food4service3ambience3

    The food was good, but the restaurant needs a make over.

    El Torito - Monterey返信日 2023年1月8日MikeK, thank you for telling us about your recent experience and Thank You for your honest feedback. I'm so sorry we let you down. We hope to get the chance to serve you again soon so we can earn more stars.

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13. C

    Calbub

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2023年1月1日にご来店

    overall2food3service3ambience2

    Food quality seems to degrade overtime Menus dirty and wet from soda? No fork and knife. We had to stand up and ask a waiter Sound system had blown speakers Waiter was nice Interior was avoided. Tables and sitting are like a place in the 70s One of the best real states in California and it’s a pity that this restaurant came down very quickly

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14. B

    Brett

    サンディエゴ

    評価・口コミ (3)

    2.0

    評価・口コミ (3)

    2022年12月30日にご来店

    overall2food1service2ambience1

    Hostess could not sit us with a reservation. Food took over an hour and was lukewarm at best. Staff was trying but this place is poorly managed and a shell of its former self

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15. B

    Brookec24

    フェニックス・アリゾナ州

    評価・口コミ (30)

    VIP
    5.0

    評価・口コミ (30)

    2022年12月30日にご来店

    overall5food5service5ambience5

    Great view of the water- delicious chips and salsa. Loved the jalapeño cucumber Margarita.

    El Torito - Monterey返信日 2023年1月1日Thank you so much for your 5 star review!

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16. d

    davewimbo

    ロンドン

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年12月29日にご来店

    overall5food5service5ambience5

    Friendly service, tasty food, super helpful Rosa

    El Torito - Monterey返信日 2022年12月31日davewimbo, thank you so much for telling us about your recent experience at El Torito - Monterey, and taking the time to write such a kind review. We hope to see you again soon!!

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17. OT

    OpenTable Diner

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年12月29日にご来店

    overall2food2service1ambience2

    Seated at 4:30. Ordered drinks and guacamole took 30 mins for that to arrive. Placed food order. Other servers around us had wrapped their tables in less than an hour. Our food came cold, when finished we sat for an additional 20 minutes waiting for check. We wanted to order dessert but knew it would take even more time. We watched through our banking app that the charge was made but took 25 minutes to return our card. We left just after 2 hours good thing we did not have any other plans. Just to bad I was so looking forward to this place.

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18. G

    Giselle

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年12月28日にご来店

    overall1food1service1ambience1

    I never got my table because they kept pushing me back and food was not ready.

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19. OT

    OpenTable Diner

    サンフランシスコ・ベイ周辺

    評価・口コミ (3)

    2.0

    評価・口コミ (3)

    2022年12月28日にご来店

    overall2food5service5ambience4

    I have been going here for years. The same issues are not getting fixed. You’re always short staffed. ALWAYS. I order take out and no one starts cooking it until after I arrive. I eat there and there’s always a shortage of servers and cooks. The organization here is horrible. I showed up 15 minutes early for my reservation snd 15 minutes after I was told I would be seated , I had to ask where my table was. Yet another ooops for marking me down as stated. We really love the food but you need to get control of staffing and managing this place so we keep coming back.

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20. N

    Naman

    サンフランシスコ・ベイ周辺

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年12月28日にご来店

    overall1food2service1ambience5

    I had confirmed reservation at 1 pm but got seated at 1:30pm without server assigned. Did not get food until another 45 min.

    El Torito - Monterey返信日 2022年12月31日Naman, thank you for telling us about your recent experience and Thank You for your honest feedback. I'm so sorry we let you down. We hope to get the chance to serve you again soon so we can earn more stars.

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21. MD

    MelD

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年12月28日にご来店

    overall3food5service3ambience3

    We waited 45 minutes after our reservation time to be seated. Apparently they were understaffed. But I checked in a couple times and the second time was told our table was almost ready. Waited a while then checked in a 3rd time and he couldn't find our reservation at all! We were no longer on his radar. Once seated the food, view, and service was great.

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22. D

    Daly

    サンフランシスコ・ベイ周辺

    評価・口コミ (39)

    VIP
    1.0

    評価・口コミ (39)

    2022年12月26日にご来店

    overall1food2service1ambience3

    We normally stop here when we first arrive to Monterey. Food has gone worse. Short staffed. 1.5 hours till our food was ready. Bathroom gross

    El Torito - Monterey返信日 2022年12月31日Daly, thank you for telling us about your recent experience and Thank You for your honest feedback. I'm so sorry we let you down. We hope to get the chance to serve you again soon so we can earn more stars.

    Report
23. OT

    OpenTable Diner

    カリフォルニア州セントラルコースト

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年12月25日にご来店

    overall5food5service5ambience5

    Amazing as always

    El Torito - Monterey返信日 2022年12月31日Thank you so much for telling us about your recent experience at El Torito - Monterey, and taking the time to write such a kind review. We hope to see you again soon!!

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24. PD

    ParthD

    ロサンゼルス

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年12月25日にご来店

    overall3food3service5ambience4

    Wait staff was very helpful. However the food was fairly bland.

    El Torito - Monterey返信日 2022年12月31日ParthD, thank you for telling us about your recent experience and Thank You for your honest feedback. I'm so sorry we let you down. We hope to get the chance to serve you again soon so we can earn more stars.

    Report
25. ML

    MicheleL

    ニューヨーク・トライステートエリア

    評価・口コミ (9)

    5.0

    評価・口コミ (9)

    2022年12月25日にご来店

    overall5food5service5ambience5

    Fabulous brunch on Christmas day with incredible service I would highly recommend

    El Torito - Monterey返信日 2022年12月31日MicheleL, thank you so much for telling us about your recent experience at El Torito - Monterey, and taking the time to write such a kind review. We hope to see you again soon!!

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26. OT

    OpenTable Diner

    カリフォルニア州セントラルコースト

    評価・口コミ (3)

    5.0

    評価・口コミ (3)

    2022年12月23日にご来店

    overall5food5service5ambience5

    It was a great experience once again! I made sure to bring a couple of my friends this time and they also loved it! This is going to be my regular go to place! Thank you for the awesomeness!

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27. OT

    OpenTable Diner

    カリフォルニア州セントラルコースト

    評価・口コミ (3)

    5.0

    評価・口コミ (3)

    2022年12月22日にご来店

    overall5food5service5ambience5

    Everything was great! Management was attentive and I felt really great! Will be coming back! Thank you!!!

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28. SS

    SamanthaS

    サンフランシスコ・ベイ周辺

    評価・口コミ (17)

    VIP
    1.0

    評価・口コミ (17)

    2022年12月15日にご来店

    overall1food2service2ambience1

    So there was barely anyone in the restaurant to start…we sat down a table of seven and after our drinks and chips were served we were made to move across the restaurant because they were closing that section down so our entire party had to move and all of our drinks/chips etc (thankfully we weren’t eating yet) Happy hour only available in the bar (fine) Food…mediocre at best. I got the Baja combo. Shrimp wrapped in bacon, sweet weird glaze. Rice stone cold. Mani mani fish taco…even colder and barely any fish. The Shrimp enchilada..maybe two shrimp in the whole thing? Last but not least…my silverware was caked in dirt it didn’t even look or feel clean, I was scratching stuff off of it…a few glasses had cracks in it so water was leaking all over the table.

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29. OT

    OpenTable Diner

    サンフランシスコ・ベイ周辺

    評価・口コミ (5)

    2.0

    評価・口コミ (5)

    2022年12月10日にご来店

    overall2food2service2ambience2

    Disappointed. Such a great location but just feels old. Food was very basic and the margarita was so bad with what tasted like gasoline instead of tequila , could not drink . Other locations are much better . Would not return.

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30. OT

    OpenTable Diner

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年12月7日にご来店

    overall5food5service5ambience5

    server was wonderful

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31. T

    Teresa

    カリフォルニア州セントラルコースト

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年11月25日にご来店

    overall4food2service5ambience5

    I was slightly disappointed. The food was cold and there was no turkey left. Other than that it was good

    El Torito - Monterey返信日 2022年11月27日Teresa, thank you so much for telling us about your recent experience at El Torito - Monterey, and taking the time to write such a kind review. We hope to see you again soon!!

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32. OT

    OpenTable Diner

    オレンジ カウンティ

    評価・口コミ (27)

    2.0

    評価・口コミ (27)

    2022年11月25日にご来店

    overall2food2service2ambience1

    Thanksgiving is not the best way to judge a restaurant. They ran very low on food having underestimated the amount needed. Since it’s a buffet, I expected to stand in a line, but this was very long and slow even though you could see panicked staff rushing all over trying to get more food to serving stations. The variety was less than usual for an El Torito buffet. They were slicing the finest pieces of turkey because they seemed to be running out. It was clear that they were not putting out the quantity of food they should be as well. The noise level was over the top. But I have to say that the staff tried really really hard. They were generally pleasant under stress. I can’t imagine doing this to the family next thanksgiving.

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33. KS

    KristinaS

    サンフランシスコ・ベイ周辺

    評価・口コミ (9)

    5.0

    評価・口コミ (9)

    2022年11月24日にご来店

    overall5food5service5ambience5

    What a lovely experience! Service and food were exceptional. Came for Thanksgiving Buffet and it did not disappoint. The views from Every table was breathtaking. Definitely recommend and have been many times previously. Love to Visit when in Monterey.

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34. ED

    ErinD

    サンフランシスコ・ベイ周辺

    評価・口コミ (11)

    VIP
    1.0

    評価・口コミ (11)

    2022年11月24日にご来店

    overall1food1service3ambience3

    I booked a Thanksgiving reservation for our family and when doing so, it was not disclosed that it would be a buffet. On Thanksgiving day, I flew into San Jose from LA with one of my daughters and then we drove our family down to Monterey, just to celebrate Thanksgiving at El Torito with the rest of our family. We were shocked when we discovered it was a buffet though indulged since we had nowhere else to go. I ended up with a very small plate of food (about the size of a dessert plate). The buffet offering was poor to mediocre - all for $36.99 per person. So incredibly disappointing and a ripoff. I asked if there was any way to order something, even small, from their regular menu and was told that was not possible. Our family is a good mix of foodies from those who eat everything to pescatarians (me), vegetarians, and vegans. Without having the regular menu to order from, Thanksgiving was a flop. Never again!!!

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35. BE

    BettyE

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年11月24日にご来店

    overall2food1service4ambience1

    Small portions, uninspired menu, food oversalted--I was not impressed at all with the Thanksgiving buffet at this restaurant, chosen out of all other options because of time and cost. At $37 a head, I expected a much better meal than I got. Having said that, the wait staff was friendly and attentive and I was very satisfied with their service. With its location on Monterey Bay, this restaurant could be more than it is. I will not go back.

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36. E

    Esther

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年11月14日にご来店

    overall5food3service4ambience1

    We went on Sunday since I made a reservation we got a table right away. Service was ok but they didn’t have French fries and just 2 types of meat. The food was cold.

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37. RP

    RonaldP

    サンフランシスコ・ベイ周辺

    評価・口コミ (6)

    1.0

    評価・口コミ (6)

    2022年11月13日にご来店

    overall1food2service1ambience2

    The buffet was so unorganized. Missing staff at different station for long times. Running out of food. Not getting silverware and drinks when requested. Will not be going back anytime soon! Very disappointed!

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38. VM

    VincentM

    カリフォルニア州セントラルコースト

    評価・口コミ (3)

    3.0

    評価・口コミ (3)

    2022年11月11日にご来店

    overall3food3service4ambience4

    Food was cold. I sent it back to be remade but rice and beans was still cold and the rest was lukewarm. Please try to send out hot food. Quality was good and I liked their hot salsa.

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39. A

    Alma

    カリフォルニア州セントラルコースト

    評価・口コミ (3)

    5.0

    評価・口コミ (3)

    2022年11月7日にご来店

    overall5food5service5ambience5

    Always is a great experience !

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40. OT

    OpenTable Diner

    フェニックス・アリゾナ州

    評価・口コミ (15)

    VIP
    3.0

    評価・口コミ (15)

    2022年11月3日にご来店

    overall3food4service2ambience5

    We bring our visitors here often and this trip was not great. We were sat and then two other tables sat after us got their orders taken first. It took 45 minutes to get a salad. We never got drink refills and parts of our order were incorrect. We only saw the waitress a few times because she was swamped. For lunch midweek, we would have expected quicker service. We understand it’s difficult to find good staff nowadays, but we may need to rethink our future visits.

    El Torito - Monterey返信日 2022年11月6日Thank you for telling us about your recent experience and Thank You for your honest feedback. I'm so sorry we let you down. We hope to get the chance to serve you again soon so we can earn more stars.

    Report