Elephant & Castle - Churchtown
Spicy Chicken Wings in a Basket
Chicken Goujon Burger
with Maple Mascarpone and Roasted Pecans
It was well ventilated, but a little cool for just a shirt
Went for Sunday lunch. It was busy but not packed. The service was very poor. Tables left uncleaned for quite some time. One of our drink requests was forgotten about so we had to ask again and to track down serving staff was difficult. The wings were ok but the kids burger was not nice. Burnt around the edges, huge lump of onion just plopped on top. Really not appealing to a child. We sat for a long while before our dirty plates were taken and we then decided on dessert. We had to ask for a dessert menu, from quite a grumpy member of staff I might add. We then decided against it, for fear of being left sitting any longer waiting for service. No one came near us to take check if we would like to order anyway. When it came to getting the bill, we, along with 2 other tables had to wander around to find someone to ask for the bill from. Staff were not very friendly, one member in particular was very unapproachable and just didn't make for a welcoming atmosphere. Unlikely to go back unfortunately because we were very much looking forward to our visit
Restaurant decor is lovely.
Sadly our party was seated at 2 separate tables despite a request to be seated together. Conversation between tables was impossible due to screens. Understand the need for screens during covid restrictions. But there were a number of tables available without screens which as 1 family we could have been sat at together.
Service was extremely slow. Half of our drink order arrived. We waited 50 minutes minutes our remaining drink order & 1 hour for our food. Other tables who were seated after us recieved all of their food & drink orders before us.
Engaging staff & efficient service. First time for us to eat inside. All corona virus regulations complied with.
The staff there are just always so friendly. This is the first thing I notice each time I go. It must be a really nice place to work, as even under pressure when busy, the staff are so lovely and friendly. Always happy to recommend for this reason as well as lovely food and comfy surroundings
Lovely evening indoor dining…all felt very safe and staff were so friendly. Food was very good
Nice buzzy atmosphere but not so loud we had to shout! Only complaint is my glass of white wine was almost warm. The waiter was very helpful and changed it but no improvement in temperature! I don’t understand why white wine isn’t properly chilled! Can’t fault the service or good though
I love the food from Elephant and Castle but have had negative experience with their service in the past. I have to say service was very good and no issue at all. I would only mark it down as I think the price points are a bit high for what you are getting.
even a glass of wine is very expensive with it being almost €8 for the cheapest drink.
A very warm welcome for us with 3 kids aged 13, 10 and 7. Kids loved it, great food, always consistent. Service was good too friendly staff!
Great service and ambiance as always. Very welcoming and attentive service. Wait staff were great with my nephew. Thanks again
Exceptionally busy on a Sunday lunchtime, would advise not making a booking / turning up till after 3pm. But the management were really courteous, especially as we had a senior citizen with us, and made every effort. Service was speedy, and food excellent. Thoroughly enjoyed it.
Really enjoyed our meal last night for our sons Confirmation. Our server was really lovely and the food was great!
Food was great and the ambience just lovely, as always!
Book in advance to guarantee your table, check out the menu online first so you know what to expect, lovely friendly staff, Covid passport is always checked so be aware of that. Food is lovely, chicken wings and burgers are probably the most popular which is no surprise! With the airy nature of the restaurant i would recommend you dress for that but that’s everywhere now!
Staff were lovely. Venue lovely. Understaffed. Waited for 30mins for food after placing order. Food lukewarm plates cold. Food was dreadful. I have eaten in Elephant and Castle before. My two recent experiences in Monkstown and Churchtown very disappointing food wise.
Waitress was so friendly and was very professional and very good at her job. We asked for slightly different things for desert and she came back to tell us it was no problem.
Food was good, freshly cooked and piping hot, exactly as requested. Staff very friendly.
Cold breezy table, very limited menu if you don’t fancy burger/chicken/omelettes
French toast was so over cooked and nothing said or offered In return
I had many a takeaway from elephant and castle during lockdown and it was always very good. This visit was very disappointing . We waited for 30 minutes plus for our food. When it arrived my son could not eat the chicken wings. I tasted one and they were awful . Staff were friendly . But not very available . Didnt bother to complain as there didnt seem to be any management available and to be honest we had spent enough time in the restaurant by the time the bill came we were happy to leave. It is an awful pity as it should be very good. Very disappointed . We left hungry and unsatisfied .
Great menu and lots of choices so pleased everyone. The chips are lovely. Average quality of food but the service was excellent!
We found the whole thing very poor ... service slow and food cold when we eventually got it.
Inexperienced waitstaff, fantastic wings as always, average main courses but decent value all round.
The food portions are enormous, but it seems just a bit quantity over quality.
Burgers were dry, mine was meant to have a sauce that I am not convinced was there, my finances had a hair in it.
We had 3 pints of water each when we got home, the food was very salty.
Our waitress was lovely and helpful with dietary requirements, we were given a qr code for the dietary requirement menu that was very challenging to follow as the menu was laid out completely differently to the actual menu.
We were there for a family lunch with our teenage sons ! Great place our favorite for family celebrations
Service was terrible until a more capable server took over and fixed everything, waited half an hour to order drinks and almost an hour for food - place was pretty empty too - which when it did arrive only one out of six was the right thing/actually warm enough to eat. They did knock stuff off the bill but shouldn’t have been surprised as this is a Press Up establishment. Will make it a point in future to support local restaurants that are run by people who care about serving good food rather than go to a Press Up establishment- they have no idea how to run a restaurant or how to serve people a decent night out. Investment idiots. Avoid this place and their other joints if you want a decent meal.
Very nice as always . Service really good. Only minor complaint the wings didn’t seem as fresh as normal but still very tasty !
Will be back again
Service and food very good. Sat outside. Very pleasant with heaters.
Staff are freindly but our booked table was not available, only outside seating. To make matters worse the food was re-heated. Never going here again.
Lovely venue, close to home. Excellent service.
The food took almost 1 hour to arrive and the restaurant was quite. Never got asked if we wanted water or coffee etc after the brunch, and to top it all off we were waiting almost 30 mins after the brunch for the service to come with the bill. Although they were nice staff the service was absolutely 0/10, too slow and not helpful enough for drinks etc. Unless you want to spend 2/3 hours to have an avocado on toast then do not go here.
Poor service and food just OK. Main course arriving on top of starters and a massive wait after main course. One or two staff very nice but on the whole quite unattentive and we weren't looking for much attention!
The staff were lovely and helpful, Anna in particular, but unfortunately I really didn't find the tuna sandwich up to the level I expect of Elephant and Castle.
The person I was with really enjoyed the steak, and many times I have enjoyed their excellent chicken wings... but I would skip the tuna sandwich.
Fantastic service. Chicken wings great as always. Tulum burger was very nice too.
Lovely food and drinks, service was good, didn't feel rushed and everyone was happy
Food and drinks were good value. Food was tasty. Service was friendly - drinks came out quickly but we were waiting far too long for our food. The kitchen was so busy with take out orders that people in the restaurant were left waiting. We had two kids with us and waiting 25 minutes after ordering is way too long. I had to complain quite forcefully which I hate doing but …..
Food quite mediocre. If you like burgers and fries this is your place if not dont bother
We made reservations and arrived on time. Left waiting for 55 minutes no service while customer who arrived after us were served before. Would not recommend
Staff were friendly, food was ok, wings were nice as usual but the service was unbelievably slow, won't be back because of it, left waiting too long, never got offered another drink after we finished our first or dessert after they eventually cleared away the plates
There was no comparison between the restaurant that we ate in at Christmas and last night. The quality of the food was very poor. Our burgers at Christmas were easily the best in town & last night we had to return one that was so black it was inedible. The meal I ordered wasn’t availabie so i chose another option which was fine but when the bill arrived I was charged for both. Also charged for all refills which should have been free. Very poor food, quality & service. Will not be back.
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OpenTable ダイナー563名によるElephant & Castle - Churchtownの評価は4.1☆です。