Elephant & Castle - Monkstown
Baby Caesar Salad
no thanks i dont want to write a reivew for yuo today.
Great customer service, perfect location for a stroll through the beach after a nice dinner!
Hi Alex, We are delighted to hear such a great review. Thank you so much, hope to see you soon. E&C Management
delays to order both mains and desert and very long delays to be served our food
Hi CJDfood, Thank you for taking the time to leave us a review. If you could possibly get in touch with us at firstname.lastname@example.org to further explain your visit we would greatly appreciate it. Best wishes, E&C Management
Awful burgers, pre cooked and dry. Extremely disappointing- not worth a visit unfortunately
Hi, Thank you for taking the time to review your experience with us. We are so sorry to hear your meal was disappointing. With regards to pre-cooked burgers, new HSE regulation was released stating it is now against guidelines to pre-cook any beef products so we can assure you our burgers are freshly cooked. If you could please email us at email@example.com we would like to discuss this further with you. Best, E&C Management
Pleasant staff, no frills decor.Limited menu, suitable for brunch or lunch. Reasonably priced. Overall good experience
Hi Bernadette, Thank you for taking the time to review your experience with us, we are so glad to hear you enjoyed yourself. We look forward to seeing you again soon. Best wishes, E&C Management
Lovely food lovely staff very good service the booking app works really well - great job guys!
Thank you Rebecca, we appreciate the great review! The team at E&C
Love it there, fab food and great atmosphere. The wings are amazing.
Thank you Melissa, we appreciate the kind feedback. We hope to see you soon, the team at E&C
A great 'go to' for brunch, variety for all tastes. Excellent service. Could not fault it, hassle-free.
Thank you Sandra for the great review. We are delighted to hear you enjoyed your visit, we look forward to welcoming you back! The team at E&C
Food was fantastic, but had to wait 40 minutes for it to arrive
Hi Emma, Thank you for taking the time to leave a review. Would you mind popping us an email at firstname.lastname@example.org to discuss this further? For a delay of this length, which is very abnormal, we would be happy to offer you a discount on the bill should you let a manager know. We're really sorry and hope this didnt effect your stay with us. Best wishes, E&C Management
Fantastic food and generous portions. Table service was a tiny bit slow which is a shame since we only have 90 minutes to eat there. Aside from that I have no complaints. Will definitely return.
Hi Luke, Thank you so much for leaving such a great review, we appreciate it so much! We apologize the service was slow and we have let the staff know to be mindful of this going forward. Hope to see you soon. Best wishes, E&C Management
Burgers very tasty...
Great for adults and kids...
Hi Blan, Thank you for leaving such a great review, we really appreciate it! Hope to see you again soon. Best wishes, E&C Management
Always the best wings in Dublin! Great service and very clean.
Hi Jen, Thank you so much for such a great review, we really appreciate it and would love to see you again soon! Take care, E&C Management
Very easy booking and efficient service. I was my daughter and her 2 friends who were there and a great of them meeting ... safely
Hi Katie, Thank you so much for such a great review, we really appreciate it! Hope to see you again soon. Best wishes, E&C Management
Great food and lovely staff. Chicken wings, prawns and chips all delicious.
Good menu, helpful staff, accommodated children and buggies which is a big plus for parents!!
Hi Jade, Thank you for taking the time to leave us such a great review, we really appreciate it. Hope to see you soon. E&C Management
Our first visit in a lone time and really enjoyed it. Tables very well spaced out (Covid 19) with lots of sanitiser available. Food was delicious and staff couldn't have been nicer. Really friendly, chatty and very appreciative of having customers back in the restaurant. Will definitely return and highly recommend.
Lovely food as always. Didn't have time left to order desserts. It obvious the staff are under alot of pressure and unfortunately for the moment it comes across in the service, although it was clear they were really doing their best. Hope to return under better circumstances.
Hi Sue, We thank you very much for your feedback and glad to praise our team! Looking forward seeing you again, Many thanks. The team at E&C Monkstown.
Great for a family lunch or dinner, everyone happy!
Hi Reggi, thanks for the great review! Hope to see you again soon! The team at E&C Monkstown.
Lovely food, nice and relaxed. Good social distancing and hygiene practices.
Great restaurant and staff working well under the difficult times we find ourselves on. Support your local restaurants!!!
Had to send the food back as there was absolutely no sauce on the wings when they arrived. Waitress was not happy about having to take them back but they were terrible.
Hi Jason, I am very sorry to hear about your experience. I have spoken to the team that worked on Saturday to ensure this does not happen again. Should a customer be unhappy with their dish in anyway we are always happy to remake or offer an alternative and I am sorry this was not the case for you. I apologise again and do hope that you can visit another time to give us another chance. The team at E&C
Overall we had a good experience. The waitress forgot some things, like a glass of water that my friend had asked for, and there was a menu board which was advertising a risotto which wasn’t available at that time of day. It seemed strange that they wouldn’t just put the board down / away while that food wasn’t available.
The kitchen forgot to make one of our sides, but it arrived eventually and the food was all very nice. However, possibly due to COVID-19, the prices were pretty steep for what you got, and my friend paid €3.80 for a Diet Coke!
Nice food and friendly staff but prices were on the steep side, and they seemed to have no problem advertising food that they weren’t serving.
Thank you for taking the time to review us, we appreciate all feedback. I am sorry to hear you were interested in the Risotto dish, this is served every evening from 4:30pm and lunch Mon- Fri, the board was from the night previous if you dined Sat brunch, I am sorry the team did not relay this information correctly. Our soft drinks prices reflect free refills which is stated on our menus. We do hope you can come back some evening, enjoy some Risotto alongside many soft drinks :) The team at E&C
Always love Elephant and Castle and their food but was disappointed that staff are not wearing any sort of face covering while serving customers.
While tables are laid out for social distancing and sanitiser was available, I was disappointed that staff weren't wearing masks or shields. The 2 other restaurants I have been to since restaurants reopened , the staff wore masks or shields. Food, service and staff were good.
Priority given to phone order and colel
Such a nice experience, all the staff were so helpful and friendly and food was great :)
Hi Ellen, Thank you for such a wonderful review! We are so happy to hear you enjoyed yourself. Hope to see you soon. E&C Management
Food was good. Staff were not wearing masks unlike other restaurants. Would have preferred if they were.looked like the takeaway orders were getting preference over diners as waiting to get served. Did offer a free drink due to delay which was good.
Hi Luke, I apologise that you experienced delays with your meal. As we make the transition between takeout and dining again we are sometimes overwhelmed with orders but I am glad you were offered some gesture of apology. The measures we have in place are in line with the HSE guidelines and we are taking every necessary precaution to ensure safety for both staff and guests, masks are readily available for all staff but as they are not mandatory they have a choice in wearing them. The team at E&C
Lovely food, big portion sizes, quick service, helpful staff
Hi, thank you for review, we appreciate the kind feedback! The team at E&C
Food and service was great, as it always is! But I have to say, it wasn’t too great with none of the staff wearing masks and weren’t really making any effort to follow the current COVID-19 regulations in place. I’ve eaten in just a few restaurants since restrictions have eased and all the staff had face masks on, were sterlising tables when people left and continuously using hand sanitizer, none of which I saw while at E&C this week. It was quite worrying, for the guests and the staff, these regulations exist for a reason, was very disappointed to see they weren’t being enforced in such a great restaurant otherwise
Hi, Thank you for taking the time to review. If you would be comfortable getting in touch with us at email@example.com to explain further we would greatly appreciate it. We can assure you with the utmost of confidence all our staff are following guideline strictly and we are so sorry we gave an impression otherwise. As masks are not currently mandatory for service staff we ensure to follow all guidelines so masks not being worn can occur. We apologize again for any confusion.
Great food and service with excellent sanitation and easy booking system!
Hi Daniel, we really appreciate the great feedback and we look forward to your next visit. The team at E&C
Food was nice, limeade was great.
Very good set up in light of the covid 19 restrictions. I had forgotten how large Portions were, so next time just order one portion of wings between us!!
Thank you for your feedback and we are glad you felt safe whilst dining with us. Hope to see you soon for a wing fix :) The team at E&C
We had a great night, food yummy as always and very good with Covid issues. Would recommend
Thank you for your feedback, we are delighted to hear you enjoyed your visit and that the restaurant is up to date with all new restrictions! We hope to see you soon, the team at E&C
I always love elephant and castle - glad to see them open in this COVID world, they are doing their best - I marked down ambience as restaurant has limited capacity with the current restrictions- but that is not their fault.
Hi Sinead, Thank you for your review. We appreciate the understanding, we are doing everything we can to follow guidelines and ensure the best possible dining experience we can. really glad you enjoyed yourself! Hope to see you soon. Best wishes, E&C Management
Staff friendly service and food very good. Good social distance and visible cleaning.
Very enjoyable and would recommend
Hi Therese, Thank you for your great review, we appreciate it greatly and are happy to hear that our safety precautions allowed you to enjoy yourself. Hope to see you again soon. Best wishes, E&C Management.
Got in right away, due to COVID only very few people are allowed at any one time. Social distancing and hygiene was up to current standards. Would definitely recommend it
Hi Adam, Thank you so much for such a good review. We are delighted that our precautions were well received and allowed you to enjoy yourself. We hope to see you again soon. Best wishes, E&C Management.
On arrival, no 'hello just 'DID you get the email, you need to be out in 90mins'. Table service (Niamh) was very good but what a welcome!
Hi there, Thank you for taking the time to review us. We are so sorry to hear that you were not welcomed warmly and felt rushed, it is not our normal manner of welcoming and we have informed our team to ensure this doesn't happen again. We would like to reassure you that our beef, chicken and dairy are all from Irish suppliers, something we are proud of, we do apologize if you were otherwise informed. We hope this does not deter you from dining with us again. Best wishes, E&C Management
Ambience scored low due to covid restrictions. This restaurant is usually so buzzy and vibrant...it’s different right now but the staff are doing their best. Food was lovely, as usual, and very reasonable. So glad that they’re open and I will certainly be back very soon
Hi Brenda, Thank you so much for your great review. We are trying our very best to ensure we offer the best possible experience while adhering to HSE guidelines. Unfortunately this means things are running differently to our usual buzzy vibe. We hope to see you again soon! Best wishes, E&C Management.
Our first restaurant experience in 4 months! Menu was good, service was good, Very pleasant, no issues with anything.
Hi Grainne, Thank you so much for such a lovely review. We're delighted we were your first dining experience after lock-down. We hope to see you again soon. Best wishes, E&C Management.
Best chicken wings around, not exactly a fancy restaurant but well priced and one portion of chicken wings is plenty to share even unless you're hungry.
Hi Jack, Thank you for leaving us such a great review, and we are over the moon for such a lovely compliment! We hope to see you again soon! Best wishes, E&C Management
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OpenTable ダイナー233名によるElephant & Castle - Monkstownの評価は4☆です。