Fox & Hound - King of Prussia
We walked in the restaurant and had to wait a good bit of time before we were waited on but that’s because I had to find someone. As we were walking to our table I couldn’t help but notice several bus pans packed with dishes, glasses and silverware, just overflowing to the point there was dinnerware was stacking up on the floor. Wouldn’t have been so babe if it was behind the bar but it was very much in plain sight. When we finally got to ours seat the waitress came right over and I ask her to give us a minute. When she came back we placed our order and 50 plus minutes later our meal came out. A hamburger and a salad. Seriously! We expressed our disappointment to the waitress and not surprised, it didn’t seem to bother her too much. Like a deer in the headlights. The place wasn’t that busy and we watched other tables getting their food before us as we were there before them. By this time we were pretty upset and started noticing how there was lack of management and zero communication between the restaurant and patrons. Needless to say no recommendations will come from us and I will never return.
Restaurant empty self seating no need to use open table
Fox and hound was incredibly disappointing. Upon arrival, there was no hostess available with a sign saying seat yourself. Ok fine. However, walking through the bar and dining rooms it was hard to find a table that was dirty and covered in leftover food. Once we were able to locate a table, the waitress was subpar. It took forever to get her to take our appetizer order. We asked if the sound for the NFL playoff games would be turned on and they laughed and said no. Disappointing. However, they had no problem having music PUMPING through the sound system so loudly you could barely hear the person next to you talk. Again, we mentioned the volume- the waitress said others had complained, but when she came back from asking management to turn it down she stated that no one knew how to control the volume. Fox and Hound is in desperate need for not only a cosmetic makeover but also some basic training for staff. We didn’t even order dinner and got our check after apps because we were so disappointed.
The menu is terrible. Only high calorie frozen foods. No fresh foods.
We showed up early for our reservation at 1:00- there was no one to greet and it was “seat yourself” which wasn’t a problem but how would anyone know if we kept our reservation. The food was mediocre. Service was the same. I really don’t think I would go back again. Nothing happened, just wasn’t worth my money or digestive track.
Food was good. Service was awful. Don’t think we will be returning.
Corey was excellent
Not a great experience at all. The staff was rude, slow. I don’t usually complain but this was just bad. We won’t be going back.
We did enjoy the beyond burger, and I changed it to be as I wished and it was a nice surprise. I added the newly steamed brussels sprouts as an alternative. Kept the fries for my friend who loves fries and my friend enjoyed his favorite onion soup, but he said it was a little extra salty. But he loved the Brussels sprouts! Our order was taken and received by multiple people, but it was very fast and we were able to make it to our movie on time. That was really good! And they were pretty busy! It was very loud in there. But we were lucky enough to move over to the room that is closer to the bathroom, where it is a little more quiet. So we were able to still talk while eating.
In advance, let me say that the restaurant was dealing with several large parties including one that I heard someone say was 100 people. The noise level was very high. After we had waited for almost an hour for our food, during which time we did not see our waiter once, my brother asked to see the manager. He finally came over, apologized and explained the issues and comped our meal. Our food which finally arrived in about another 15 min was satisfactory. However, none on this made up for the damper it put on an otherwise nice family day. I would not be tempted to go here again.
Kenny was a wonderful server. Considering that the girl who was supposed to be our server pushed the table on him, he was an absolute delight. Not sure why she did this though, she had all but 2 tables. Could be because of the fact that she just felt like socializing with the other waitresses the entire time. We walked in to people (a handful at most) sitting at the bar and maybe 2 tables full. That was it. The fact that it sits next to one of the largest malls in the US, that speaks volumes when it comes to a Friday evening @ 6:45. Aside from our server, the experience was very underwhelming
Food was bad and overpriced for what you got. Everything was we touched was sticky. Fries were soggy and cool to the touch. The BBQ sauce that came with the chicken fingers tasted like chlorine. Will never eat there again.
Food quality and speed of service wasn’t as good as in previous times we’ve visited.
Our waitress Raven was the best, she made our experience great!!!! Raven you rock!
Service sucked. It was dead in there from the 7:30pm till 10 pm time we were there on a Friday night..asked the server if they had regular whipped cream instead of marshmallow whipped cream for my shake and she said she didn't know and she doesn't think so.. Then looking at the menu I saw on a few different items that they indeed DO have regular whipped cream.. Then we asked what kind of fish is the fish tacos and she didn't know that either. Said she thinks cod.. She took like 30 minutes to come back, meanwhile we asked the man who brought our food and he said it's haddock.. She finally comes and said, yes it's cod.. We said, well the man said haddock, she said well he's new he doesn't know!! She obviously didn't know either ABOUT ANYTHING on the menu. Won't go back there on my dime!
There was no one to accept our reservation or to seat us. I was unsure how this worked with using Open Table as there was no check in available.
We had a table reserved for 2:30 p.m. on a Sunday. We walked in and there was a sign stating to please seat yourself. There were 2 dozen people in the place, which is fairly large. We sat ourselves and I was afraid we wouldn't be seen. I think the only reason we got service as fast as we did was because we sat near other people. I think if we walked in and sat near the back we would never have been served. A server walked by and told us our server would be out. Five minutes later, our server was out. We ordered right away. The menu has options, but not so many that you are overwhelmed. It was our first time here.
I ordered the Cobb salad and onion soup. The salad was huge and had the right amount of everything. The onion soup was also delicious. My boyfriend got the cheese steak and subbed onion fries for French fries. He was disappointed with the onion fries. He ended up putting them on his cheese steak. The cheese steak looked like it was lacking some meat, but he did leave off the mushrooms which it is supposed to come with. Overall, he did enjoy his meal as well and we both agreed we would be back.
Service was extremely poor. Server took 20 minutes to take our drink order. When she placed the food order she forgot to place some of the items. Food took over an hour to come out; however, only 1 dish was brought to the table. We were informed that somebody had stolen the other dish. Roughly 10 minutes later the other dish was brought to the table and was haphazardly made, missing several ingredients.
Dont bother making a reservation. Made one at 5pm for 8 people at 6:45. We get there and was told by the manager that after I made the reservation they filled up. We had a 45 minute wait. We left and with that kind of service wont ever go back.
Very accommodating for a big party but the food took a really long time to come . Also the food came out at all different times; no one ate at the same time
The restaurant did not have our reservation upon arrival and had to scrounge to find us seating.
Our waiter was extremely slow. He forgot multiple items that needed to be asked for again. One item that we ordered never came. When we asked where it was they said :”I think we may be out of it.” I asked them to remove it from the bill and I would simply eat my cold onion soup. Two minutes later I saw the item arrive on someone else’s table. I do not ever give negative reviews but unfortunately, the service was terrible. We will not return any time soon.
Sat at the table for 30 minutes. No one ever came to take our order or drink order. If menus weren't already on the table we'd never have had them. Left when we saw other tables around us starting leaving.
Made a reservation and no one was there to seatake us. Waiting a half hour at a dirty table for service. Only to find out the waiter who was supposed to be ours walked right by us on several occasions without acknowledging us at all. We did finally get a wonderful waitress that took great care of us. Food was good but service left a lot to be desired. Was contacted by their district manager who promised that he would send a GC but I have not received that yet. It has only been a week though.
Made reservation for three people on a Saturday night thinking it would be busy. We walked in, was not greeted by anyone, no hostess., & sign said seat yourself. So, why did we even make a reservation? We wandered around the bar looking for a seat at a high top, only available was in dark corners. We headed to the dining room and sat at an empty table. We sat for about 5 minutes and were not approached by anyone with menus, place mats, silverware etc. Table was blank. We got up and left. Atmosphere felt very uncomfortable and uninviting, we will not return. Fortunately in this area there are many better options just a short walk to drive away.
Food and service was good. Lighting in the restaurant is awful. The lobby lighting reminded me of a seedy diner. The main dining area was way too bright. I felt like I was under a spotlight. Not intimate at all! Just changing the lighting in the lobby and dining room would make a HUGE difference. Hire a restaurant lighting expert. Trust me it will pay off!
Had a bug in my waater, manager did nothing, except bring another glass of water with another bug!!! Food is terrible, hard baked hamburger buns, charred ranch chicken, unbaked parm fries. Don't eat here....save your $$$$
We came in on a football Sunday to watch the game, have a few beers and some food. For being a sports bar, our waiter had no idea what beers were on the menu or even what some of them were. We all ordered from the draft list, and every beer we said was met with a confused face, as if we were speaking a different language, and we would have to show him on the menu. We were a big group (10 people), but he messed up almost every person's food order. He was kind enough to split our bills, but unfortunately that was messed up, too.
I did feel bad for the waiter, as it was busy, as expected for a football game, but there only appeared to be two wait staff for the entire room. We waited a long time for food and drink refills. I would think if you know it is a big game weekend, you would have more staff on hand.
Food was ok. Typical fried bar food, but that is what I expected.
Bathrooms need a lot of work.
We came with our two children to grab some food and watch the second half of the eagles game. We made a reservation only to find out that there was a sign stating to seat ourselves when we got there. Most of the available tables were dirty. We sat at one but after several minutes no one greeted us so we moved to another table closer to the bar. A waiter then helped us and cleaned off the table at my request. The food was just ok and the draft beer did not taste very fresh. To top it all off, only one stall I. The ladies room was actually working. I wish we turned around a found another restaurant instead. I rarely submit a poor review but this was one experience that just baffled me. I couldn’t get over how poorly run the entire place was.
It was busy on a Friday night as expected, there was a private party in the back rooms and it was loud overall. I had checked ahead of time to see if they had gluten free options, and was excited to see that they even had a laminated gluten free menu! But, my excitement was short-lived as the first 5 items I tried to order off of it were not available. The waitress was knowledgable, she did know that they had changed the chicken in the tacos and that no longer made it GF. So I finally did order something, but the kitchen seemed to have no clue. I ordered a GF burger... which came out on a bun. They took it back and then brought it out... same burger... on a GF bun... which was still cold. I'm sure they keep the GF buns in the freezer, but even if it had been all the way thawed, slapping it on the same burger that had just touched a regular bun is a huge no-no for someone who can get sick with gluten exposure. Other than that, for people who don't have restrictions, I think Fox and Hound is a fantastic place to go any time of the day or week. Adults and families alike will enjoy the menu and the atmosphere. I would love to see them expand their knowledge of serving GF foods to serve the growing number of people with Celiac and other issues. Many restaurants around them are doing so, which will leave them out of the running for certain groups of people.
Haven't been there in a few years, but met up with 2 former coworkers for a late lunch, and even though I had booked via open table it was seat yourself, of which we picked a nice booth, and the waitress was very attentive, and I explained that I had booked via open table and wanted to make sure I checked in to get credit it for it. She told the mgr, and the mgr came to the table to let me know that he had checked us in.
Fish tacos, southwest salad, and chicken caesar salad were on the menu, and they were all good, and nice portions. A very nice afternoon of catching up.
Lunch on Saturday afternoon and restaurant was empty. Now I know why. Staff was not friendly and with no one else to tend to, it took over 5 minutes for someone to greet us. Longer to get menus. Had food before utensils. Food was mediocre at best. Too many other places that know how to do bar food.
This was an odd experience. There is no greeter at the front entrance and instead there is a sign that says "Seat Yourself." Very few dining patrons were in the restaurant and we ate there at 7:00 PM on a Saturday night. The food was good and our waitress was wonderful, but so few patrons made the ambiance odd. I am unsure if we got Open Table credit for our reservation since there was no one with whom to check in.
I have had the rib eye steak in the past which is very good for $23.00. But, the fish sandwich I ordered this time sucked. Paper thin piece of fish cooked to death.
I was very surprised that they only had one server in the dining room on a Sunday night during football season. I took into consideration my prior visits when writing this review, otherwise everything would have been poor and I would not go back ever.
Honestly it was okay- staff seemed overwhelmed and couldn’t keep up and there wasn’t that many people
Went with a friend to watch a football game that was not televised in my area. The food and service was great! We had appetizers, drinks and a very late lunch. All food and drinks were great, as was our server., Jackie T. The server was helpful with any questions that we had about the menu and she checked in with us to make sure we didn’t need anything several times. We were there for more than 3 hours. We enjoyed watching the game and a big golf open at the same time on their large screens.
made a reservation. when we arrived the sign said seat yourself. there was no one in sight. after walking around and trying to find a clean table after passing 5 dirty tables we left. will not go back ever.
Visiting guests from out of town
Good spot not fancy but good bar food