Gordon Biersch Brewery Restaurant - Syracuse
The food was delicious. Also, they were very accommodating with the many food allergies my company and I have. Definitely going back!
Food and atmosphere was great. Service was a bit off, however.
Food and drink was great! I had the coconut shrimp and the steak salad. Both were excellent! Only complaint was the lighting at our table was a little low, making it hard to read the menus. However, other than that small glitch, it was a very enjoyable experience, and we will be back!!
Always a good meal. Lobster & shrimp tacos were outstanding. Husband's first cup of coffee was lukewarm. Waitress did make a fresh pot.
Great service, good food, and great atmosphere!
My friend from college days and I try to get together when she’s in town and I decided to meet her at Gordon Biersch. This was her visits and she was very impressed with the food and service. Definitely worth a return visit!
Noisy and not a pleasant experience
Service was excellent and food was excellent the beer was also very good with good value all around. Will return.
This was okay; far from what we expected based on reviews. The calamari appetizer was good, but very small. Several cocktails were sampled and pretty good; the beer flight highlighted five bleh beers that all tasted the same. Our dinners were fine but nothing extraordinary. In our party we had ahi nachos, ahi stack, a steak, and a salad. The ahi dishes were good and the steak was pronounced well prepared but the salad was a disappointment. It was supposed to have pecan crusted chicken breast but I have no idea what that meat was—it wasn’t chicken. The salad had three blackberries on it and maybe four blueberries...but tons of dried cranberries. I would definitely pass this by.
We love it here. Never a bad experience the food is great, the staff is exceptionally wonderful
The food and service were exceptional. The portions were huge. Got 2 more meals out of the leftovers. Definitely a return visit is in the cards!
Very Good College Graduation Lunch. 6 of us and we all had something different. Everyone enjoyed their meal order! A good step up in food and service since our last visit. We'd recommend a visit even if it's just to have a pint!
Outstanding food, service and value. Our server Brian made our special occasion an afternoon to remember!
Service was really really slow and are server was awkward when talking to the table
Our experience on Mother's Day at Gordon Biersch was wonderful in every way. Our server, Mike, took excellent care of us anticipating our every need. The food was hot and delicious! We all had a great meal and dining experience!!
Parking at the East Door is limited with no handicap parking as restaurant is right thru that door. Food was very good with an attentive service staff.
Didn’t realize this was inside the mall, but it was simply great. Our party of 7 all left very happy. Plus they helped to accommodate my mobility-limited father. Everything was terrific. Thanks to all for making this a great evening.
We went here for dinner as part of my brother's bachelor party. Service was good, beer was great, and food was excellent. All the guys enjoyed their meals. There was very little wait time on what seemed like a fairly busy evening. I will definitely be going back.
They have the best lobster and shrimp tacos. I wouldn't get the rice and beans next time but would op for the sweet potato fries. The rice had no flavor. Always a great place to go for dinner or lunch. Excellent service.
Food was great. Wine was outstanding! We sat on the patio which was by the main mall exit so you could smell cigarette smoke coming in when the doors would open so i would recommend sitting further away.
Reservation was on time and Hostess was very pleasant , wishing me a Happy Birthday and seating us where we requested in the reservation.
There were several changes to the menu , new items and price hikes. Our favorite appetizer , Asian Chicken Bites ,went up 15% in price and the new portion was much smaller than in the past. Presentation and accompanying sauce/dressing was different and we did not care for it that much.
Our entrees were spot on perfectly cooked and no changes there other than the price having gone up.
It was Tax Day Mystery Reward Day...and as usual the lowest denomination was awarded to us , not even enough to pay for a discounted Happy Hour priced draft beer.
Manager presence was not there in our 6pm - 7pm dining time.
Once our favorite go to Restaurant , the prices and menu changes kind of set us back a bit. We will still visit , but likely not as often.
Service was great , food times perfectly , other than Hostess giving a Birthday wish , Birthday was not acknowledged, not that it is of great concern , but the other establishments we visited during this Birthday week did much more, which sometimes is very nice .....
Good food. Good value. Conducive to conversation.
Other than sitting right on top (less than 4' away) of a large group having a good time, the experience was quite enjoyable. Our waiter was excellent and their own brewed beers were great. The Schwarzbier (recommended by our waiter) was incredible. Wife enjoyed the Marzen. Will definitely go back.
Food was delivered promptly and it was delicious. Steak cooked perfectly (ordered rare) side salad fresh and crisp.
The lights in the room were so dark we could not read our menus. When we asked if the lights could be turned up the response was "If we turn them up they are blindingly bright. You can use the phone app on your cell." Seriously?
The food was good. The hefeweizen was outstanding as usual (which is why we chose GB). However, I'm not sure we'll return for dinner again which is a shame because other than the poor lighting and the poor response, we had a nice time.
Please fix your lighting and if that can't be resolved, at least recommend to your staff that they make an attempt to relocate people to another spot. Using a cell phone to read a menu is ridiculous.
We made reservations, seeing that it is Friday night - I did not expect to be near the entrance - constant traffic. The server was overwhelmed as to the lack of servers on a busy Friday night - She was accomodating and reassured us that she was here for us - We ordered drinks which took too long, but noted that there was only one bartender working - We ordered appetizer - great Calimari - but dinner was a problem - Typically - Tacos, are warm - his shrimp tacos were cold - I ordered the steak med. rare - sent it back twice - cause it was rare and not cooked properly - instead of fixing the issue they asked seeing that i was not pleased would i like order something else - - i love the atmosphere but the kitchen and bar needs help in attending to the customer - Server was GREAT - she works with what she has to work with
Great wait staff. Sirloin steak was a little overdone and our meals came out 5 minutes after our salads, so too many plates for the table. I’ve been several times and will be back again. I love the large menu offered.
Great food, good prices. Had a birthday party and we all enjoyed it,
Awesome drinks. Delicious food. Everything came out really quickly after ordering
Service and food were excellent but it was incredibly dark. I had to use the flashlight on my phone to see the menu and I could barely see my food.
Perfect place to have a date ! Food is good and staff is friendly
The wait staff was outstanding and the food is easily the best value for what we paid. I am going to go back there over and over again!
Food is always good. Always a little loud there. Would like a larger menu
My family and I really love to go to Gordon Biersch. Our beer lovers have many great options to choose from. The food is always fresh but on this occasion we had extremely slow service. Two of our meals came out undercooked and had to be redone. My son's sausage platter came out without the mustard or any dipping sauces. It took longer because the waitress came over so infrequently. I am a member of their rewards program and planned on using rewards on this occasion. I was told that since a few weeks ago, the passport rewards card wouldn't work and I had to have the Gordon Biersch app on my phone. After 20 minutes or so to get the app and recover my password (which I didn't know), I did manage to get my rewards. However, as a member of the rewards program, I don't understand why an email wasn't sent out from the company to advise of this change. It would have made my experience much simpler.
Everything was good but I ordered the slides and they were never mini burgers before I was very disappointed
Pineapple Coconut Martini was one of the best drinks I've had. Mashed potatoes were very good. Veggie burger had great flavor but was too big for the bun and also fell apart. Would like more vegetarian options.
My boyfriend said the sausage was the best he's had and loved his beer.
We went for my birthday dinner. Even though it was a Friday, night, it wasn’t packed. Took a while for a server to come to our table and took a while, again to get our drinks, but food came out rather quickly. It was delicious! Cooked perfectly!! We were seated next to the bar and the couple behind us had a crying baby, so the noise level was a little loud, but not really he restaurants fault. We would definitely return!
Food was absolutely amazing - had the Gorgonzola Rib-Eye and Lobster/Shrimp Mac and Cheese with Handcrafted Pumkin Brew. Sat on the "patio" which overlooked the mall, so the ambiance wasn't the greatest, but next time we will opt for a seat inside. The food DEF made up for any other small shortcomings. HIGHLY recommend!