Grand Hall - Grand Hotel
This is our third visit to the high tea. If I could I would go everyday! The staff and management are very welcoming. We have been served by Natalia each time and she is awesome! You will not find a kinder more caring person. She listens, remembers and supports the needs of the customer. I highly recommend everyone go here once the virus has made it possible to get out again. Make this your first stop, tea is amazing here!
Hello LoveFood, It is great to hear from you again! We hope this message finds you and your family safe during these trying times. We certainly look forward to the day when you and your family returns. We will have the correct cream awaiting your arrival! All the best to you and yours!
The service is outstanding and the food/teas delicious!! I recently moved my daughter to this area and I make sure we have a date here every time I come to visit! A wonderful time to chat and enjoy a cozy tea. This should be on your list of great family time. My son would enjoy it but it is not for my husband. Keep on mind this is high tea. Best for those who enjoy a relaxing moment for tea and conversation.
Hello LoveFood, Thank you greatly for your kind review of our High Tea service. our service and culinary teams are both pleased you enjoyed yourself. We are always looking for ways to ensure our guest's expectations are exceeded and certainly hope to see you again soon!
This was a nice option for high tea in our area. I appreciated getting to smell the teas before choosing. I do not like that my scones were iced, but realize that is probably a very specific person preference. I plan to come again.
Hello LauraS, Thank you for taking the time to share your insights regarding High Tea. We always pay close attention to our guests and are happy to inform you we have removed the icing from our scones. Recently we have updated our menu and believe you will be pleased with our offerings. We will continue to work with our staff to ensure we are always moving in the direction of improving our guests experiences and we look forward to your return!
High tea was wonderful. Small bites but everything tasted delicious. Tea was excellent and service by “Q” was superb.
Hello Anonymous, Thank you for your kind review of High Tea! The culinary team and Q are elated you had such a great experience. We certainly have the most wonderful guests and sincerely hope to see you again.
After traveling thirty minutes to the Grand, we were greeted by a very friendly server who then seated us near the entrance. My view was a doorway. I then asked if we could be seated at another table, and she very willingly moved our party of three. However, we were not allowed to sit near a window with a view. It just felt as if we were seated in the entryway. The tea really wasn’t that great, and the savory side of the menu left one asking for more. The server was fantastic, but we will not be back for high tea.
Hello AshlieC, We wished to thank you for providing your thoughts on our High Tea service. We have discussed and are happy to report that we have updated our menu and offerings. Through our guests insights we are always able to continue to grow and improve. Please never hesitate to request special seating or anything you feel may improve your service. We are always happy to oblige if possible. Hope you will give us another try!
It was Great! Nice and relaxing setting.
Hello Gulfcoast, Thank you for taking the time to share your experience with our High Tea service. Our staff will be pleased to know you enjoyed yourself. Certainly we wish to ensure our guests have a wonderful time and we look forward to seeing you again in the future!
Hello Anonymous, Thank you for taking the time to share your experience with others regarding our High Tea service. We truly enjoy taking great care of our guests and we certainly hope you will join us again one day soon!
Our hostess was outstanding and made our experience wonderful! She went above and beyond!
A gorgeous room, wonderful food, and excellent service. Just what I expected at the Grand Hotel!
Hello DonnaC, Thank you for your kind words regarding our High Tea service. We are always happy to take care of such wonderful guests!
Grammy and grand daughter had a wonderful experience together sharing High Tea. Definitely a memory maker. Not often we get the opportunity to share elegance and proper etiquette. A beautiful experience.
Hello Anonymous, Thank you kindly for your gracious review of High Tea! We have shared with our associates and can say with a measure of assuredness that your kind words have gone a long way to confirm we serve the greatest guests!
We had a lovely time. Grand Hotel served a very Southern version of high tea appropriate for a location on the bay and near the coast. Namely, rather than salmon finger sandwiches, they served a fantastic open faced smoked salmon concoction, and something akin to crab salad on a tiny romaine lettuce wedge. Rather than a cucumber sandwich, they served a cucumber slice topped with a pickled peach, topped with a tiny dollop of a cream sauce, and that was topped with an edible flower! Lots of detail and delicious. And of course the scones and desserts were great.
The staff was incredibly friendly and helpful in explaining the various types of teas and treats/scones. So glad we went, and look forward to going again. Also, a great value for the price--very much worth it for the whole experience.
Hello JCannon, Thank you for reviewing our High Tea service! We have shared with our team and are proud to be able to serve such wonderful guests. We look forward to your return and wish you to know we are always available for your needs.
Very good food, my mother and I went while she was down visiting. The tea was excellent and the servers were very knowledge about the teas being offered. The staff was also very friendly.
Hello MeganC, We truly appreciate your kind words regarding our High Tea Service. We have shared with our team and I am pleased to pass along that taking great care of our guests is the pinnacle of our profession. We certainly hope to see you again in the near future!
The food tower was very disappointing. It tasted old and the breads were dried out from sitting out. I certainly know that the Grand Hotel can do better in the food department. Our server was delightful and tried to insure we had a pleasant experience, although she had not control over the kitchen. I think management can monitor this event much better.
Hello Ginny, Thank you for sharing your insights with us regarding your experience. I apologize for the shortcomings that occurred during your service. We have reviewed with our culinary team, and based upon your thoughts we have re-evaluated how we are preparing and serving our offerings. I am pleased to inform you we feel we have rectified the issue regarding the bread on our tiered platters and wished to share with you. Through our guests intuitions we are able to grow and improve.
I took my daughter and three-year-old granddaughter to the tea. It was a very professionally staged tea. There were delicious choices, sweet and savory, for the adults and little princess. The waitress was child-friendly and gave a good overview of the offerings. I was pleased with our outing.
Hello JudyC, Thank you for taking the time to share your experience regarding your High Tea service. We have shared your thoughts with our team and truly take pleasure in ensuring our guests are well attended to. We look forward to seeing you again in the future and please let us know if ever there is anything we can do for you!
Grand Hall - Grand Hotelはテイクアウトにも対応しています。テイクアウトはお電話（(251) 928-9201）でご注文ください。
OpenTable ダイナー15名によるGrand Hall - Grand Hotelの評価は4.5☆です。