konbu marinated cauliflower karaage w/ side Japanese mayo
pan-fried beef tongue steak
chicken karaage w/ side garlic mayo
Non existent service why charge a tip
The food and service was good but we saw mice on the patio. This was scary.
First time to this location Food and service is always great everywhere but I am not a fan of the mobile ordering and having to pay when you submit your order as we often keep eating and adding more items. Also the app / site crashed and lost everything and we had to start again.
My date was deeply warmed not only by the wonderful variety of hot plates, lofty patio and good conversation but by the perfectly placed fire stones on our table. Highly recommend for those dating easily frozen fräuen.
Food came early and tasted good.
The food was decent but not up to the hype from my co-workers pre-Covid. The patio was nice and quiet but they could definitely spruce it up and make the ambience better on the patio and upgrade the tables and chairs.
Great food and nice to see them adapting to the pandemic not only with spacing but digital menu and ordering, it brings an end to trying to flag your server for attention.
always a pleasure to dine here. Well spaced tables with touchless QR menu and payment.
Their bang bang chicken salad is phenomenal.
The service has changed a bit as we need to order online now but even so, there is still customer interaction and the servers are prompt to deliver food and drinks with a friendly and welcoming atmosphere. They have adapted properly with covid restrictions and has kept everything clean despite being busy as well. Always a great time here!
This definitely isn't my first time dining at Guu Garden (or any of the other several locations, for that matter). COVID-19 is challenging for all businesses and there's going to be some weird practices put in place as everything is figured out.
So for starters: Guu needs to change their ordering system. I totally get and respect if they want to move to online menus. Even online ordering can be okay. However, as others have noted, the concept of paying AND tipping for table service before anything is actually served to you is not a good system. To top it off, our card was charged successfully but the order didn't go through. They promptly refunded one upon the second successful submission but we had to flag someone down to do this. Plus, as others have noted, once they drop your food off - they never bother to even check in on you until they clear the plates. So, the service wasn't bad, it was just minimal and it's difficult for us to judge the level we'll tip prior to the service taking place?
The food is still great. It's a limited menu right now but you can still get most of the favourites and full bar service. Plus, the patio is open and I always forget how large and quaint the patio is.
Overall, still a good spot but it would be improved again if they make some tweaks to their COVID ordering system.
Very limited menu due to Covid-19
The beef and tuna were tasteless. Nice place but quality in food has remarkably decreased
Weird ordering system...asked to pay tips before they even offer the service. Zero customer checking after getting my foods.
One of the best restaurants in town in terms of quality of the food, authenticity, and value!
We ordered 2 steaks, they were so over cooked and tastes old. I asked for new ones, they said they were sold out. They said they would refund me and provide us with another option. The other options were smaller portions of something else, and they made us pay for them after serving us overcooked and old food. They were more expensive then the steaks. I would have preferred to just order the steaks again and for them to be cooked properly and taste normal and not old. Instead I still had to pay for something I didn’t want that was half the portion size and even more expensive than what I had originally ordered because they were sold out of the steak.
We only ever tried the lunch menu before but the dinner one is just as good! The agedashi tofu with kale tempura and truffle oil was the perfect starter. I ordered chef’s choice oden as well which was warm and refreshing for a rainy night! The staff were great as always. Very energetic and helpful
My group and I came in for lunch because we heard excellent reviews about the service and bento boxes. The staff and quality of food went beyond our expectations! We’re already planning our next visit. Hopefully dinner!
The server keeps rushing us the whole dining time - take plates right away and drop the bill with the cc terminal....and they called to confirm the reservation while I’m at work - 2 pm, I replied : yes, we will be there and I can’t talk now. they keep repeating the dining time is 2 hours and we will be sitting in the bar, —- YES I KNOW! I was told when I made the reservation! She still keep trying to say something!Come on!! Don’t think will go back anytime soon!
Good place to go with friends and coworkers. we went for lunch, they have good selection for lunch menu, AND if you did preorder at least 30min in advance, you will get 10% off.
Waitresses were friendly, polite and nice. They’re aware to our needs (ex: pour more tea and when to deliver our preorder food, since one of my friend was late a bit)
Btw, their chirashi combo was good and Portion was good for the value
in summary, it’s good! i will come back again for sure.
note: you need to take stairs to go up, it’s kinda having meal at rooftop feeling :)
Great spot for japanese food and drinks. Amazing service.
Enjoyable and fun.
Food was delicious and although I've seen other reviews mentioning small portions, I thought the portions were adequate. My dinner companion and I each ordered 2 dishes and shared and we were pleasantly satisfied.
I highly recommend the cauliflower karaage and the beef tongue! We will definitely be back.
Excellent place for eats. Perhaps tricky to find but not impossible.
Restaurant was not ready for our reservation. Waited another half hour or longer. Service was mediocre.
Tasty and unique items on the menu. Bento boxes are very good.
For the past decade or so, this has been my go to place for food, beers, birthdays, dates, friends, etc. The ambiance is always amazing, the customer service is great. I can always expect the beers, the food and the customer service to be the same or even better. Highly recommend this restaurant for any and all occassions!
My friend and I tried the dine out menu. I personally find the portions small and some do not taste great compared to the price. However, it was a good experience and I know Guu Gardens has lots of great foods from the regular menu.
Everything was so delicious and you could tell the ingredients were fresh and prepared with care! I love this place.
The dine out menu was fabulous, me and my friends got all 9 kinds to try. We loved the elk meat and saba salad especially. I would definitely recommend! Guu Garden is always a blast of flavors!
This place always delivers! Great food, decent prices.
Everything was quite nice overall. I just wish the food had more Japanese influence. Felt like a western restaurant.
Love the portions and the flavour and the variety offered.
Solid experience for a repeat guest. It was quite busy as it was Dine Out. The food was on point, with great value highlighting their delicious menu. Only thing to note was the service... they seemed a bit overwhelmed with the volume. Couldn't clear the dishes fast enough as the kitchen was pumping out the dishes. Overall, pleased as usual.
Overall it was an okay experience. Some of the dishes were not very good. In particular the karaage vegetables with some sort of bitter and very salty dip. The servers also kept forgetting what they served and kept asking us, or we had to remind them we were missing dishes.
Excellent meal ! Food was authentic, fresh tasting, clean flavours !!
Service was okay. Restaurant was nicely decorated, seats comfortable and very clean !!!
Great cozy place to eat! Happily found and tried this place a while ago, and now my friends and I love coming back here whenever we can!
Some of the food was really good. The service was great.
Thank you for joining us on New Year's Eve! We hope to see you again soon!
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OpenTable ダイナー313名によるGuu Gardenの評価は4.4☆です。