Gyu-Kaku - Rancho Cucamonga, CA
First time trying Korean bbq style restaurant. Good food. Service was good. Next time recommend all you can eat. Overall fun night.
Great food and service
Food was great . Service was a little slow.
Service for 7 with only 1 grill was VERY difficult and VERY cluttered. Tables more than 6 should have 2 grills.
Great food and service. Restaurant was busier than usual so we did have to wait 10-15 minutes past our reserved time to be seated. Once seated, waiter was great and we received our food fairly quickly considering how busy it was.
Experience was poor because my reservation was 45 minutes late, I don’t care how good the food is it really messed up my plans especially if you use a service like Open table to reserve a table by a certain time and have to wait and miss other things you had planned that night.
My husband and I really enjoyed the food. The service was great and the servers were very attentive. This was our first time there and we will return.
our server was amazing and very kind! i really enjoyed
Good Japanese BBQ and service. Prefer Korean BBQ but still good.
I’ve been there several times and never had a waitress like Ericka she was amazing!
This time we felt rushed with our food. The food came out of the kitchen faster than we could eat it.
The host in front are not honest and truthful regarding your table wait and reservation time. Otherwise our food was good and our server was awesome
Food was great, everyone had a fun time
Waitress was exceptional
Service was horrible
Food and service was great. There was a dog barking in there which was kinda annoying. I’d do with out that.. other than that everything was great. Waiters were attentive and always refilling our drinks. Brought a ice cream for my friends bday without having to be told. Very exciting atmosphere and love coming here.
Server kept forgetting everything
I feel the place needs a little tlc. It would be nice if they had paper towels in bathroom. Those air dryers are gross. Dining experience is always a good time. A must do.
Awesome place to go on a date!! A ton of food. Awesome waiter "Kyle"
Was disappointing with the soda machine wasn’t working, and server was not very engaging or attentive.
The food was average, although since you can eat all you want, it gets an extra point. I did like that there was a good variety. The one thing I would mention is that this place needs a face lift in the worst way. You can't tout yourself as a high end restaurant when you have walls that need repair, show locations where things used to hang and just generally looks rundown. Service was average. Overall, I might return because the price is decent for the food we received.
Seating was terrible.....sat a party of 5 at a table fit for two! They had to bring food in shifts because we had no room for ANYTHING! We complained but no one seemed to care
Always a great experience
Service started out great! Then what seems to be our waiters friends or someone he new came in and it got busy. Our waiter barely checked on us and we were left waiting for service. Waitress accidentally spills my husband sake and as she is scrambling to clean it up she spills water all over him and knocks food on to table. My husband reaction was awesome. He said it’s just water, I knew he would worry about spots on his shoes. They cost more than our $116 meal. We got the mid level all you can eat and when I asked could we take our two s’mores home the waiter said no to go boxes allowed. I wanted to say well the end of our meal was ruined by the shower my husband received. We just paid our bill left tip and headed home. No one offered to replace the sake. We had many celebrations, date nights and family dinners here. So I was a little disappointed tonight.
Love dining in this place with family or a group of friends. Bbq always taste good and the varieties of the food in every meal options are great.
Kitchen was running behind and items were not delivered. Main waiter was great but rest of staff was not
Its a fun place to go and have a meal, servers are on it, the quality of the food is excellent and plenty of it/
Service was amazing,nice and friendly staff. If I could give our server 10 stars I would! Love this place
This Gyu-Kaku seems to be going down hill slowly.
It seemed like the servers were busy the whole time. We had to ask multiple servers to get all of our orders in because our waitress disappeared for 10-15 min at a time.
The staff themselves were extremely friendly though and no one gave us excuses like "let me go find your server" and instead just fulfiled our orders, so that's a big plus.
The sat walk-ins before my the hostess never came back a waiter had to seat us. THEN our waitress never checked on us or took forever to order.
Service was a little slow but it was a busy night! Our server was wonderful though
Good food, good experience. The service is not the best, but far from the worst. Come hungry, leave happy.
Always a pleasure
Getting too expensive
We had great service and food. We had a birthday plus a cake and the servers even brought the cake out and gave us extra plates and forks for us to serve the cake. We had a great time !
The restaurant ambiance was dated. Bathrooms from the entry door was worn. Food was good. But over $200 for 4 people and we cooked our own food ( which is what the restaurant is all about). Drinks were ok. When at the bar we had some better, stronger cocktails. When at the table drinks were weak (maybe different bartender. Not sure if we would go back.
Great food and grilling meat restaurant in the neighborhood. It's always a very pleasant dinner experience we have here and enjoyed the meats when grilled. Food are very flavorful and service is on point each time we come here.