Hard Rock Cafe - Florence
It's nice but it'too expensive and the quality of the food its normal it is not so tasty
The Place is ver beautiful, however it was too much noise in the restaurant. Great attendant.
Had table booked for seven told on arrival table needed by eight thirty, atmosphere bad due to event practice on stage which was not normal hard rock. Music on screen was non existant due to this . We had looked forward to coming as hard rock Rome was fantastic waitress came for money twice before we had finished our drinks, husbands burger fine my ribs worse ever had at any hard rock .
Nice restaurant with efficient friendly staff. Music was too loud but they did turn it down when we asked. A bit pricy for burgers!
Hello Leigh Thank you for your visit and thank you for your positive feedback. We hope you will be come to visit again soon. Have a great day
Sono stata all’Hard Rock Cafe di Firenze per la prima volta per festeggiare San Valentino (un po’ in anticipo) con la mia ragazza.
Location stupenda nel cuore di Firenze, tutta la memorabilia è entusiasmante ed esposta molto bene.
Purtroppo però, temo di non poter consigliare questo ristorante, nonostante il cibo tutto sommato molto buono.
Prezzi onestamente spropositati, porzioni decisamente eccessive (e fin qui, nessun problema, sono opinioni personali mie) ma soprattutto personale assillante. Fa sempre piacere avere un cameriere dedicato e ricevere attenzioni per poter dare un feedback immediato, ma, onestamente, sentirsi chiedere tre volte nel giro di 10 minuti “tutto bene?”, tutte e tre le volte mentre hai appena preso un morso del tuo hamburger, mi sembra un po’ eccessivo.
Per non parlare dell’insistenza con cui ci è stato chiesto se avessimo la card dell’Hard Rock, avremo risposto di sì almeno 5 volte.
Nessuno è stato maleducato o sgarbato con noi, anzi, sono stati tutti molto gentili, ma un po’ più di privacy sarebbe stata molto apprezzata.
Buongiorno Roura Grazie per essere stata nel nostro locale e grazie per aver condiviso il tuo feedback. Il nostro goal e' la soddisfazione totale del cliente e cerchiamo ogni giorno di migliorarci. Mi dispiace se in qualche modo no abbiamo soddisfatto tutte le tue esigenze spero che ci darai un altra possibilita'. A presto .
We had a great evening, the staff were amazing, they were cheerful and extremely helpful. They really made our evening and we would go back in a heartbeat.
Hello Danilo, Thanks for your feedback and we are glad that you had a such good experience. I am hoping you will have a chance to come back to visit us again soon. Have a nice Day
Cibo e servizio sempre impeccabili, consiglio però di adeguare i prezzi delle bevande (no cocktail) a quelli generali della ristorazione,6€ uno birra da 2,50€ è un po’ scandaloso.
Grazie grazie grazie
al tavolo Giacomo è stato perfetto
Elena è stata dolcissima mia figlia faceva il compleanno e le ha messo la sua canzone preferita con torta e candelina ...
Buongiorno Goffredo, Siamo felici che ci avete scelto per festeggiare il compleanno di tua figlia e che tutto sia stato di vostro gradimento. Passero' personalmente i tuoi complimenti ad Elena e Giacomo. Tornate a trovarci presto. Buona giornata
It was a great dinner as always. I hope to visit more Restaurants.
Hello Rica, Thanks for your feedback and we hope to see you again soon. Have a great day!!!
Beautiful place, engaging environment, impeccable and courteous service, very good hamburger and overall the rating is high even if the prices are very high! However, an experience to do!
Hello Nancio, Thanks a lot for your feedback and we are glad that you had a great time in our cafe. We hope to see you again soon... Have a nice day!!!
Good place, good food, I recommend also fo families!
Hi Francesca, Thanks to take the time to let us know about your visit and we hope to see you again in the near future. Have a great Day!!!
Bel posto, ottimo cibo e nell’atmosfera
Ciao Grazie per aver pubblicato la tua bella esperienza. Torna a trovarci grazie
Location very nice, hamburger cold and hard , staff very frindly
Very friendly service. Super atmosphere. The food was also very good and exactly what we ordered. My only complaint is that for what I paid for my Mojito. I was expecting more than a little rum and water in a glass with mint and only a small sprinkling of powdered sugar on the top which wasn’t sweet at all.
Hello Tina, Thanks to let us know about your experience and I am sorry if the HRC Mojito recipe wasn't up to your standards. We hope to see you again soon. Have a great Day!!!
We went several times here in our 4 day stay. Took the hubby for his birthday dinner and then stopped for coffee etc whilst out and about during the day. Staff are awesome and so is the food
Hello Rocker, Thanks to choose us to celebrate your birthday with us and we are proud that you came back for coffees etc.. We hope to see you again in the near future. Have a Fantastic Day!!!
Too expensive. No relation between price and quality of food.
In italy you can eat with low money and to have high quality.
Kind reception hostess.
Fairly good service.
Wrong bill (more expensive beer).
Poor sound quality, strange if you consider this is a ROCK CAFE.
The food is great but it came so late. I wait almost an hour
The Christmas lunch was awful. Other times I had taken the same dishes - shrimps and then salmon - and they were delicious. But this time not. Shrimps tasted of fried oil, my salmon was raw and sauces on it quite poor.
Great crew, great music, outstanding cibo. Grazie!
Good Morning Mr Dicky, Thanks to take the time to let us know about your great experience in our cafe and we hope to see you again soon. Have a great day!!!
cibo buonissimo, tipico locale americano, atmosfera sempre al top grazie alle canzoni rock
Besides from the environment and the atmosphere, the staff is very nice and kind
Hello Giorgia Thank you for your great review. we hope to see you in Florence soon
Ambiente stupendo cibo buonissimo personale davvero cordiale
Ciao Giuseppe Grazie per essere stato nel nostro locale e per averci dato un giudizio positivo . Torna a trovarci ti aspettiamo
Excellent service and music! I went to celebrate my birthday with my friends and we had a very nice time.
Hello Paola Thank you for visiting our location and thank you for sharing your experience. We appreciate your feedback and we hope to see you again in our cafe . Have a great day.
Waitress took our order promptly and food arrived, however the food was luke warm at best. We were visiting Florence on a cruise and didn’t really have time to send it back. When we were ready to leave I couldn’t find anyone to take our payment and I was told to wait by our table until our waitress came. Overall I feel that the service and food quality was poor and I would not return.
Live Musik Event war grandios!! Kellner waren alle top! Sehr aufmerksam!
Tutto perfetto cibo ottimo musica bellissima personale gentilissimo
Buongiorno Alessia, Grazie della tua opinione e siamo felici che il nostro locale sia stato di tuo gradimento. Torna a Trovarci presto!!! Buona Giornata
Overall it was a fair dining experience. I would like to have a better music selection
Una garanzia. Cibo ottimo e ottima musica. Cocktail fantastici
Food was good but service and experience was terrible.
Hello Karl Thank you for taking the time to let us know about your experience. I'm so sorry if we have not met your expectation but I hope you will give us another chance and that you will be back again . Have a great day
We enjoyed our experience, the ambience was great, and the service excellent. The menu was wide ranging, and we could have chosen a number of different options. Our chosen dishes were tasty and the portions were generous. The desert was superb, and we felt we had a most enjoyable first visit to the Hard Rock Cafe.
Good Morning Allison, I would like to thank you to take the time to let us know about your experience. I am very happy that your experience was fantastic and you enjoyed your visit. I am hoping you will have a chance to come back soon to visit us again. Regards
Very expensive Mcdonalds!!! Coctails smoll...nothing special.
Bedienung war top (Livia), essen wie immer auch - Lautstärke war relativ hoch.
Good Morning NCTCH, I would like to thank you to take the time to let us know about your visit, and I am very Happy that Livia did a great Job. I am hoping to see you again in the near future. Have a Great Day
I love hard rock caffè, Professional service and amazing food . All was about my satisfaction . Thanks hard rock caffe Firenze .
Hello Brasiliano92, I would like to thank you to take the time to let us know about your fantastic time in our location and I hope you will have a chance to come back and visit us again in the near future. Thanks and have a great day
Good food, great service. Just what I expected. I’ve never had a bad experience at a hard rock.
Chicken was pink and nothing was done about it, paid for the meal and left. Hopefully it was better for others
Fantastic experience. High quality food, kindness and so many possibilities to have fun. Of course, the music was perfect!
Yes, we went to Italy and still wound up at the Hard Rock. It is what it is, If you’ve been to one Hard Rock, you know the concept. Nonetheless, that was one great cheeseburger after many days of fantastic pasta!
Hello Rocker, Thanks to let us know about your experience in our cafe and we are happy that you have enjoyed the cheeseburger. Have a nice day and hopefully we will see you again soon!!!
Mi estancia en hard rock café Florencia ha sido muy buena.
El personal muy atento, buena musica y la comida como siempre muy buena.
Calidad precio muy bueno
Dear Anabel, thanks for visiting us and leaving your feedback. We are very happy you enjoyed the experience, the food and our staff! You Rock! We wish you'll come back soon, Have a nice one!
Worst hard rock we’ve ever been in! We found the staff greeted us when we first entered but then they ignored us the rest of the time. A member of the bar staff sang very loudly & spoilt the ambience of the place. The food was the worst we’ve had from any hard rock - cold and not cooked properly. We ordered a particular beer & were given the wrong one - when we mentioned this to them they were quite rude and told us that was the right one. I went twice to the one in Venice and the same with the one in Rome. I’m sorry but this one really lets you down :(.