Hard Rock Cafe - Sydney
The best views, the best drinks, the best food.
Great location & legendary Hard Rock service! Highly recommended!
Thanks for the great review! Hope to see you again soon.
Food was as expected; consistent with other Hard stock Cafes. Waiter wasn’t the best and came across as a bit patronising over a misunderstanding with our order which didn’t sit well with me.
Not the same standard as it used to be.
Been in better hard rock cafes
I loved it , and my friends too. Also, the view of the fireworks was awesome!! Thank you!
Thanks Roseli!! Hope to see you again soon.
Unfortunately it was below expections, and sadly on consensus of the 6 members of the party a below average experience. The presentation of the food wasn't great, for example the very small handful of veg looked even more inadequate on the oversized plates. The steaks did taste great to be fair, although both were very rare, not med rare as requested. The burger was stated as being very dry sadly, and although the bun was gluten free which can be dry, it didn't excuse the overall desiccation of the dish. We opted not to try the desserts given the experience of the first course.
Hi Daniel, thank you for taking the time to leave a review. I'm, sorry to hear your experience did not meet expectations. I have passed your feedback on to the team so we can do better in the future.
We enjoyed it however due to it being very busy it took a while for drink and food orders to be taken
Thank you for your feedback.
Food, place, drinks, ambience soooo good but service not too much. Our Asian waiter was a little bit disrespectful, not too kind and not helpful at all.
Tutto ok, come sempre...!
Staff were amazing and willing to help anyway they could. Leven right down to letting us know they were swapping shifts and introducing who was taking over. Food was good
Thanks for the review Natasha. Hope to see you again soon.
Jay was excellent and provided excellent service. Food took a while to arrive, kids were really hungry and upset due to this.
Was very busy for Father's Day and we had to wait a little while for our food but it was understandable and great deal for the family with kids eating free Saturday and Sundays from the kids menu!
Unfortunately we waited ages for our mains and watched our the wait staff walk around in circles with it while we tried to get their attention. The burger was dry and tasteless. The kids hot dog was horrible and didn't get eaten after one bite. We have been many times and this time was no good.
Food was okay but not great. Our order was misplaced by the waitress who was lovely and other than losing our order was great.
I paid $18 for a mojito which was the worst I’d ever had, it came in a highball glass and did not resemble a cocktail in any form. I was very disappointed in that.
Our table was booked, yet we still had to wait.
Was okay once we were at our table but the negative far outweighed the positive
Everything was so good! I have enjoyed my time there very much.
Hi Simay, thanks for the awesome review!! Hope to see you again soon.
It did not match our expectations..we orders Nachos and was worst ever.
Thanks for making us to wait for long time even after ordering and kept waiting for seat
Great service! food and drinks were fantastic. Definitely will be back.
Thanks Lauren. Look forward to having you back soon.
Great food, excellent service! We will definitely be back.
Possibly biased as the Hard Rock Cafe is probably my favourite restaurant in Australia. It was fantastic - especially the service!
I’ve been to a few different Hardrocks, and this one has to be my least favourite. Food wasn’t very good at all. Not worth the money we spent
Excellent food, fantastic service. Definitely a good place to visit
Thanks for the review Sharon!! Hope to see you again soon.
Will count this night out as my 16th July birthday dinner, lol.
Leffe Blond with a super salad.
Cleaned up our dessert in no time as well ) hehehe
Brownie with Vanilla Ice Cream, Oreo Cheesecake & an Apple Crumbly for them. All were magnificento...
Had lots of fantastic times with this couple & still a lot of posts to upload from the past as well.
I'll get there eventually, lol.
When I have time off in Cairns maybe )
Thanks for the awesome review. Hope to see you again soon!
We were so happy with the service and food. Its located in a beautiful area on the harbour.
Will come again
Thanks for the great review Sarah! Look forward to having you back soon.
prima ambiente, essen und getraenke!
im vergleich mit anderen HRCs etwas zu enge bestuhlung im restaurantbereich .. und dadurch sehr stoerende gespraeche von den nachbartischen (eher australische eigenheit, da nicht nur hier aufgefallen)
Food was as you would expect at Hard Rock Cafe but the waitress was rushing us which spoilt the experience. She presented us with the bill and took away dessert before we’d finished. We had only had time for two drinks throughout the meal. Thank goodness we didn’t order a bottle of wine she’d probably have taken that too ! It wasn’t as though we had taken long eatng our meal and there was still one other table eating and about 15 people at the bar when we left. We are on holiday and we’re disappointed we could not enjoy time with our teenage children having a fun meal.
I had ordered a pina coladà cocktail and it came out watery, I sent it back and asked if it would just be taken off the bill rather then a new one, the waitress said that was fine. A new drink had come out and I explained to this waitress about what had happened, she was really argumentative and made my partner and I very uncomfortable, saying that it wasn’t her fault, it felt like she was putting all the blame on me
Food was cold, chicken dry, wasn’t enjoyable at all, waiter Ethan was lovely however
I hadn't been to Hard Rock for years in Sydney, and it was great when it was located near Kings Cross. It was still good, the family enjoyed it. Compared to the Hard Rock in New Orleans, Sydney was fantastic! Thankyou.
For the price the food was poor. Stall bun on my burger.
We love it every time we come to Hard Rock Cafe Sydney. It is a must go every time we are in Sydney, the service is very friendly and fast, and the food is even better. We can't fault a thing! Our favourite place!
Thank you for the awesome review Georgia! We look forward to seeing you soon!
Overpriced, far too loud. We couldn't hear each other over a table - a small table. Kids didn't enjoy the atmosphere due to the noise level. Our waitress was great. Efficient and attentive. I wouldn't come back again, there are plenty of places on Darling Harbour to get a burger ... In quieter surrounds. Music is great for ambience, but not at that volume.
Great selection of food. Service was superb. Drinks menu was excellent. Music was extremely loud the only disappointment.
We made reservations online 2 days in advance. We were greeted by our server, & when she brought drinks, my children asked for straws. The server replied, “we have them but we are saving the planet so would prefer us not to have a straw”. We said ok we will save the plant & accepted we’d leave the straws. She then dismissed this & said she will get us straws, we again said no it’s good don’t worry. She replied she didn’t agree but would get the children straws. We were taken aback, by her bad-manners & discourteous attitude. Her insolent demeanour, sadly, continued.
She returned asking if all was satisfactory, we stated that one burger was undercooked. She took the plate & said that they would recook the same burger a little more but said we would have to wait a while as the restaurant was busy. We asked for additional sauce to go on a salad, a reasonable request. The server simply stated, “you will have to pay for it”. Her tone was dismissive, indicating it was something that she did not approve of. Another server brought a fresh burger & was so polite. The late burger was consumed alone as the family had already finished. The server came by & declared “Oh, they made you a new burger” then walked off!
She wore an attitude that expressed she did not wish us to be there. She ruined the whole experience for us. We had planned to stay longer & order deserts. Given the awful service and atmosphere, we left after the main course. We settled the bill & left without further discourse. After reviewing the receipt, later, we noticed she had added a 1% fee, with no indication of its purpose. This was attached to the additional dressing (sauce) that was ordered. Over $200 spent overall. What should have been a triumphant evening, celebrating American food, on the 4th of July, was marred due to a contemptible & degrading server. A damaging staff member, whom tarnished the name of Hard Rock Café, Sydney. Sadly, will never visit there again! Her name was Vickie!
Hi Rachel, thank you for taking the time to leave a review. I'm sorry to hear that your experience did not meet expectations. I am surprised to read this review regarding one of our longest and most experienced staff members who has only ever been left praise and great reviews. Nevertheless we will endeavour to address your comments .
I have been a fan of Hard Rock Cafes since my first experience of one in London in 1986. Last week I took my daughter and her friend (who had never been to a Hard Rock Cafe before) there to celebrate her 24th birthday. The staff were so pleasant and accommodating (even though I am an oldie of 60 years). Our food convenor made a special effort and encouraged the whole place (staff and patrons) to sing Happy Birthday to my daughter who also was gifted a fantastic vanilla ice-cream parfait. Thanks again Hard Rock cafe for another brilliant experience. Rock on!
Food was fabulous, fun atmosphere and our server was very helpful and friendly
Thanks Rebecca! Come back and visit us again soon! :)
Food was terrible...no flavour..ribs were salty and seemed like they had been in a slow cooker for days..very mushy..yuk...service dreadful...you order and get given food and then ask for your account and that’s it....we had to ask for drinks...shocker
Great location, food was good but not great. Service was fantastic.
Thanks Jessica!! Hope to see you again soon!
Staff fab, food ok, decor disappointing. As a rick fan I was disappointed to see Britney Spears, black eyed peas and a rapper??? Doesn’t belong there!
Poor service. Too many servie tax. We were ignored all the time