Hurricane's Grill - Circular Quay
I dine there often and the food and service is consistently good
Had a great dinner. The service was good and the food was tasty.
Hi @mgoodman10, thank you for this great review. We really appreciate your feedback :)
Service was fast but lacked friendly vibe when clearing plates and given compliments on the food
Hi ZigB, thank you for taking the time to leave this helpful review! We are looking forward to seeing you again soon.
Food was terrific. Service great. I would definitely go again!
Hi Greg, It's great getting feedback like this! We can't wait for you to come back. See you soon! :)
We arrived 15 minutes prior to our booking time and were welcomed very warmly by staff at the front counter. When we informed the staff that we now have 6 people attending instead of 8, we were offered better seats which provided a view over the harbour. The staff also allowed us to stay longer than the end of our booking time (which was originally supposed to end at 9:00pm) and this was very accommodating. Staff even assisted in storing the birthday cake in the fridge, lighting a sparkler on it and singing Happy Birthday to the 2 birthday girls present. This was fantastic.
The food was also delivered very quickly (in about 10 minutes) and it tasted delicious! There is only one minor improvement which I would suggest. Closer to the end of the night, one of the staff came to me and asked if I was ready to pay for the bill before we had even eaten the birthday cake. For the future, it would be more helpful if you could either wait for me to ask for the bill or wait until we have finished eating dessert (or cake) before presenting me with the bill. Thank you very much for letting us split the bill! I have now been to Hurricane Grill Circular Quay twice and I will definitely consider returning for future special occasions! Many thanks for hosting us and providing a great night!
Hi Michael, this review made our day and our staff will definitely be happy to read what you wrote! It was our pleasure to have you as a guest, and we look forward to the opportunity to do so again. :)
For the prices they charge the food was mediocre. I ordered sautéed mushrooms and they brought me a paste. The ambiance is non existing, on an office building and very plain, no table cloths or cloth napkins.
Starters Mains and Desserts were excellent.
Ribs and sweet potato fries are the best.
Hi Andre, thank you for this great feedback about our food. We are glad to hear you enjoyed your dining experience at Hurricane's Grill Circular Quay. :)
It was not what I expected as Hurricane's Grill in other chains. It's just available to make a booking later than other chains.
Dear JaeL, we really appreciate your feedback as we are always looking for ways to improve guest experience. We hope in the future you will reconsider come dine at one of our restaurants.
All thing is Nicer than what i expected.
Hope to be back to soon.
Hi SangwookP, thank you for your review. We really appreciate your feedback.
Amazing food, super nice stuff, reasonable prices and good location
Hi, thank you so much for taking the time to leave us this amazing review. We are glad to hear you had a great time at Hurricane's Grill Circular Quay. :)
We we’re running late they catered for us made us feel welcome food didn’t take long
Amazing as always! Never fails to disappoint...!!!
Hi Kitty, thank you for dining at Hurricane's Grill Circular Quay and for take the time to leave us this 5 stars review. :)
Average food but great location. Overpriced for what it is.
Hi, thank you for the feedback on your dining experience with us.
Great pork ribs
And the Frozé cocktail is the Best!!!!
Thank you for dining at Hurricane's Grill Circular Quay. Our staff will be happy to read what you wrote. :)
The food was very good however we felt very rushed
Hi Amanda, thank you for taking the time to leave us this review, and we are really sorry you felt rushed. We are looking into this issue to ensure this doesn’t happen again.
Very good meal again and great service. We were there 7.30pm to approximately 9.10pm 25/01/2020 The only negative that I picked up was the ringing of the bell obviously from the kitchen, I know that they have to ring the bell to let the wait staff know that meals are ready to be taken out but it was a persistent angry ring with mostly 4 very loads rings every time. As I say I know it has to be done but it was quiet a violent ding of the bell and mostly 4 times every time.
Hi Chris, thank you for taking the time to leave this review, and to bring this issue to our attention. We will discuss this with our kitchen manager as we are always looking at ways of improving service. We hope to see you again soon. :)
Very good service,the Chinese girl recommended best meal which we never had.
We are family and first being this restaurant,they said wonderful meal and experience!
Hi Evan, thank you for your review. Our staff will be happy to read what you wrote. We hope to see you and your family again. :)
Great place, great staff and very friendly. Would recommend
Hi John, thank you for this amazing feedback. We are looking forward to seeing you again. :)
We ordered Portuguese chicken instead we got bbq chicken we changed it and my husband ordered ribs first time came cold second time it was burnt we returned it again and waited for long and cancelled the whole order overall not a good experience the food is not anything like the top rude or darling harbour store
Dear Yesi, thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We will discuss this with our operations manager as we are always looking at ways of improving service. We hope in the future you will reconsider come dine at one of our restaurants.
We were told that you could stay till one am and food and drinks would be served late but they stopped serving food at 10 and that’s disappointing for New Year’s Eve
I made a reservation at 7:30pm but still had to wait for another 20 mins to be served. Ribs was cold that made me wonder if that's normal in Australia. Definitely not recommend if you are looking for a peaceful place.
Very pricey for the service you receive. I’ve never heard of a surcharge for dining on a Sunday which we had on our bill, wasn’t even a public holiday. Unfortunately our meat platters just tasted like everything had bbq sauce overpowering it.
I was advised by the front of house staff person that there would be a 1 hour 45 minute wait despite booking a table online. Fortunately another staff member found me a table immediately.
My waitress was excellent and attentive but the food was below average, my steak wasn’t tender and my chips tasted like the oil needed refreshing. Overall disappointing I probably won’t bother going back.
We were given complimentary glasses of sparkling wine for our honeymoon which was a really nice gesture!
Hi Jesper, congratulations on your wedding! Glad you enjoyed. :)
We were a group of 6 and we came to Hurricane's Circular Quay to celebrate the last working day of the year, so the restaurant was quite busy. Our food came out quite quickly and portions were amazing, we were so stuffed! Most of us ordered the ribs which were always so good. Cocktails were delicious too. Our waiter was also very attentive despite it being really busy. Would definitely recommend.
This was a team Christmas lunch so there were 7 people dining. The general consensus from the group is that is was a great experience. In particular the pork ribs were fantastic. As the dishes are quite large a number were ordered to share and no-one went away hungry. Service was friendly and the beers flowed.
Hi Toni, thank you for taking the time to leave us this great review. We are glad you enjoyed our pork ribs. We are looking forward to seeing you again soon :)
great lunch deal and worth the money. Everything else is a a bit of a rip off.
Yummy food and great location. It was a great way to spend our wedding anniversary
Lunch special was a great option, though the Ribs weren't as good as usual.
Hi Rage, thank you for taking the time to review us. :)
Usually the food is amazing but this time the beef ribs were so over cooked. They were dry and a bit burnt and honestly it gave me a lot of heart burn. I come here a lot so I was very disappointed by the food that night.
Dear Nila, thank you for bringing the ribs issue to our attention. We’re sorry you had a bad experience this time. As we are always looking for ways to improve guest experience, we have addressed the issue to the venue Manager.
Service was terrible - we were seated for over 10 minutes and no-one came near us, the table next to us was seated and their order was taken immediately. I had to stand up and go over to the waitress to ask for service.
Dear Fiona, thank you for taking the time to review us, and bring the service issue to our attention. We sincerely appreciate your feedback because it helps us build a better customer experience. We hope in the future you will reconsider come dine at one of our restaurants.
Excellent service and food. Recommend the lamb and beef ribs and the sangria cocktail.
Hi Grace, thank you for taking the time to leave us this amazing review! We hope to see you again soon :)
Best barbecue ribs in Australia.. delicious and yummy..
Dear Maria, thank you taking the time to leave us this amazing feedback. Glad you enjoyed our ribs! We hope to see you again soon.
Service was very bad. Staff were too slow and not proactive enough,
I ordered one beer when I walked in and they forgot about it and I had to remind the staff after 15minutes.
The second time I ordered a glass of red wine with my meal and they forgot to input it into the system.
I had to wait 20 more minutes before I got my drink.
A customer choses to come to Hurricanes because of the food and is considered an above average restaurant, the service levels should reflect the same as what their proposition.
Dear @BKKK, thank you for taking the time to leave us this review. We really appreciate your feedback about the service, we have addressed the issue to the venue Manager. We hope in the future you will reconsider come dine at one of our restaurants.
No recognition that it was my husbands birthday even though I wrote it in the reservation and confirmed it over the phone. Ambiance is non existent, felt like I was in a takeaway restaurant. Food was ok, boring plain presentation.
Great service and the ribs... Oh my lord, they were delicious.
That's great to hear, Orion. Thank you for leaving us such a wonderful review, our staff will definitely be happy to read what you wrote :)
I have been going to Hurricanes Grill since the day they opened their doors in Bondi over 20 years ago and this last meal I had at Hurricanes Circular Quay was by far the worst meal I have ever had at Hurricanes
My associate and I both ordered the Rib-eye on the bone. Both were dry and tasteless. If we had more time we would have sent them back for sure. We did tell the waitress though and I wrote to Hurricanes after my disappointing meal but they did not bother to reply
I often go to this Hurricanes as it is close to my office and I can tell you that it is slowly deteriorating. Last time I was there was about 4 weeks ago with a number of business associates and everyone agreed it was no longer a great place to get a steak.
Exceptionally poor service. Rude wait staff that seemed to busy to care about any level of service. Plates cleared before meals were finished. Very disappointing.
Dear Doug, we apologized for any inconvenience we may have caused you, and we appreciate you taking the time to send us this feedback. We have addressed the issue to the venue Manager, and we hope in the future you will reconsider come dine at one of our restaurants.
Good food, good service!
Thank you for dining at Hurricane's Grill Circular Quay :)
I've eaten at Hurricane's Circular Quay previously and was a little underwhelmed. My recent experience was very different, staff were friendly with good service and accommodating. The location is fabulous right at the harbour. In my view the food has improved - the best ribs I've had for a while and that includes other Hurricane restaurants. We enjoyed the garlic bread and cheesy garlic bread, calamari then pork ribs. I will definitely be returning!
That’s great to hear, @Vicstar. Thank you for taking the time to review us. :)