Hurricane's Grill - Darling Harbour
Ok have not been here for a while. First thing why ask when booking if it is a special occasion? I noted it was a birthday and not sure what was supposed to happen. No mention by any staff. Food was plentiful but quality was average. Pork hock was pretty dry and parts inedible. Sweet potato fries were way too salty.....chicken wings were pretty good but to advertise it came with coleslaw is misleading as there was literally one or two mouthfuls at best and there was more coleslaw dressing than actual veg. Overall for around $70 each not worth going back..... quality has dropped since my last visit....but not the price....
The menu and food was great however the setting for a date was not the best. The table was set far in the back near the service area. No view, and not very comfortable. Chairs were also very wobbly
Hi Chris, we really appreciate your feedback on your dining experience with us. Your feedback helps us build a better customer experience. :)
Order a medium and a medium rare steak. Both steaks are overcooked and chewy but the pork ribs is awesome!
I ordered a 300gr Rump was cooked to what i asked but the meat was so chewy i couldnt eat it i mentioned it to the staff and was told "oh i will tell the chef" and thats all i heard back.
Will not go back i paid top dollar for something i couldnt eat
Hi Michael, we are really sorry to hear that you had a frustrating experience at our restaurant. Thank you for taking the time to send this message, we really appreciate you bringing this issue to our attention. We have addressed the matter to the Executive chef. Again, we are really sorry and we hope in the future you will reconsider come dine at one of our restaurants.
Amazing ribs geat service ...........
Hi Mick, thank you for this amazing feedback! We really appreciate you taking the time to leave us this 5 stars review.
Has a great selection of food, and always tastes fresh. The service is also very good.
Enjoyed our meals and the service was friendly. However as a steak house I would expect the steaks to be of the highest quality but on this occasion mine was a little below that level.
Hi Chris, thanks for the review on your dining experience with us. We sincerely appreciate your feedback because it helps us build a better customer experience. We hope to see you again in one of our venues.
Good food, however, as expected, it is expensive overall.
food was amazing
Service was fantastic fast and friendly
Hi Sofia, thank you for leave us this amazing 5 stars review. We are thrilled that you enjoyed your dining experience; our staff will definitely be happy to read what you wrote. :)
Was good but they forgot our garlic bread until after the main was served and they forgot one of our drinks
Hi Samantha, thank you for sending this review about your dining experience with us and for bringing the service issue to our attention. We sincerely appreciate your feedback because it helps us build a better customer experience.
Very slow services, we were waiting for really long every time we ordered drinks. We never got bibs or water bowls/empty bowls for our ribs.
Hi Danielle, thank you for bringing the service issue to our attention. We’re sorry to hear you had a bad experience at Hurricane's Grill Darling Harbour. We have addressed the matter to the venue Manager and we’ll make every effort to do better.
Always good!!!and quick! Great location and easy to park. Great
Service was excellent and very friendly. Food was also very good, except the steaks could‘ve been better. You definitely should try the ribs - they are absolutely delicious..
Hi Gerald, thank you for the feedback. We really appreciate you taking the time to leave us this review and we are glad to hear you enjoyed our ribs. :)
The steak and ribs are outstanding, the next day I tried another steak house in darling harbor, it really makes a difference.
Strongly suggest this restaurant, pork ribs and T bone are nice. Drinks are general.
staff are nice although they will be too busy sometimes.
I saw others ordered something like cheeses on bread, it looks delicious too.
Hi Kinsie, thank you for taking the time to leave us this amazing review. Glad to hear you had a great time and enjoyed our steaks and ribs. We are looking forward to seeing you again soon.
Nice place, love the ribs. The BBQ baste is to die for!!!
Hi Chris, thank you for leaving us such a wonderful review. We are glad to hear you loved our classic basting. We hope to see you again in one of our venues.
Food was fantastic, great views & service was good
Hi William, we are glad to hear you had a great time at Hurricane's Grill Darling Harbour. Thank you for your feedback. :)
Decent meal (albeit overpriced Sydney prices) but wasn't overwhelmed with the service or friendliness of the staff. Food was served quickly and with good portions.
Great meal at a great price. American servings which filled all of us.
Can't wait to visit again
Really good food. Only problem was no body came up to us and gave us your bill. We had to go up and pay ourselves. But yeah other than that. It was really good, will definitely come back again.
The food was very sub-par for the cost. The ribs were dry and the basting on the steak was overwhelming.
Dear Gemma, thank you your feedback on your dining experience with us, your review helps us to get better. We are sorry that your experience at Hurricane's Grill didn’t match your expectations. We hope in the future you will reconsider come dine at one of our restaurants.
The food is nice,good table service and spectacular harbour view.
Steaks were unseasoned. Half the chips were cold/uncooked. The $7 sparkling water was soda water, and the $7 still water was just regular tap water, both refilled and served as is. Very loud inside, could do with some sort of noise reduction.
We order every Friday night and it’s always perfect. My family visited from Qld and we dined there. Sweet potato chips had to be taken away and bought again x3 times as there was two lots that weren’t fresh. Steak had to be taken back as it was bleeding when asked for well done and that took so long we ended up cancelling the extra side as everyone was already almost finished their food. They bought an extra coke which we didn’t ask for and had to tell them it’s not ours. Had to remind them about the extra mushroom sauce we ordered. And someone got normal fries with their meal instead of normal. It was a mess and I felt ashamed for recommending this place after all it was so well usually. Never again which is a shame. All the manager had to say was he tasted a fry and it was fresh (which it finally was after being taken back and bought again).
Loved the service brought by our waiter. He took great care of us. Side note - you get the offer of 15AUD flat rate 24hr parking when you spend more than 40AUD in Harborside Mall. Needless to say, our bill at Hurricane was also counted. Was perfect for us to leave the car there to tour around the city. We all know how difficult and expensive parking is in Sydney city center area.
The food quality was pretty poor. The fries were dry and tasted still frozen and the steak was a bit grisly.
The staff were being attentive but somewhat overly attentive, which got a little annoying.
Dear Sarah, we are sorry that your experience at Hurricane's Grill Darling Harbour didn’t match your expectations. Thank you for taking the time to leave this helpful review, we will address the matter with the relevant staff. We hope in the future you will reconsider come dine at one of our restaurants.
Food was incredible and service was quick. The staff were friendly and helpful and the cocktails were amazing.
Dear Eliza. We are thrilled that you loved your dining experience at Hurricane's Darling Harbour; our staff will definitely be happy to read what you wrote. :)
Was surcharge10% on sunday . They must mention surcharge when I booked on sauday . There was no inform and they just surcharge food was okay service was fine but super noise.
The service was very very bad.
We were served our main meals.. with within 10 mins of getting our entrees.. so we were still eating and had our entrees.
Also.. the waiter wiped our table down with our servettes.
Dear Rosemary, we are sorry that your experience at Hurricane's Grill Darling Harbour didn’t match your expectations. Thank you for taking the time to bring the service issue to our attention. We will use your feedback to make it better and to ensure this doesn’t happen again.
Hands down the best ribs i have ever had! Was not my first time having hurricanes and will not be my last!
Hi Tyler, we are thrilled that you loved your experience at Hurricane's Grill, Tyler. Thank you for leaving us such a wonderful 5 stars review. We hope to see you again soon. :)
great experience, the lamb ribs were very fatty though, Pork and beef ribs were supurb
Hi Craig, glad to hear you had a great time at Hurricane' s Grill Darling Harbour. We hope to see you again soon.
Delicious ribs as always, and great customer service. Nice view of the harbour as we sat near the window. Lovely!
Hi Jen, that’s great to hear. Hurricane’s Grill Darling Harbour staff thanks you for your amazing feedback.
Before our getaway ended this is the last restaurant we went to and we expected better after being to a few others in the area all week. The only fantastic thing about this place was the view and the bar staff were friendly but the atmosphere in general felt off, the smiles and politeness were fake it felt forced. There was a staff member who said hi to almost every customer and checked up on each of them but walks right past us on many occasion saying nothing, which is okay it'll probably be fake too. The food was nothing special nothing exciting although the cocktails were excellent. We really expected more. The Ternary, HBK, Rashays were far better to be honest especially for the prices. No tip means I wasn't overly impressed.
Hi Katie, thank you for taking the time to leave this review. We really appreciate your feedback.
Booked weeks ago, it was a hot afternoon and we got placed outside as the tables inside were full.
Hi, thank you for dining at Hurricane's Grill Darling Harbour and taking the time to send us this review.
Excellent food. A just bit more lighting would have helped to see what we were eating. Maybe rib dishes could be presented better. Having the chips under the ribs meant they got a bit soggy by the time we got to them.
Hi Gregory, thank you for the feedback on your dining experience with us. We sincerely appreciate your insight because it helps us build a better customer experience. We hope to see you again soon.
To noisy can’t hear yourself think, let unknown talking with someone, even kids said it was to noisy.
Dear Karl, thank you for letting us know about this. We are looking into this issue with our Operational team. Your feedback helps us to get better.