Hurricane's Grill & Bar Narellan
30 minutes in after getting our meals, they tried to serve us another Wagyu Sirloin which made me question whether the previous steak served was not really a Wagyu Sirloin but another table’s order. They looked really different from each other. They got the bill wrong too and was told to just wait at the table. 20 minutes later, it still wasn’t ready. The woop woop fire alarm also went off while we were eating telling us to evacuate but the staff only told some of the patrons (not everyone, only overheard from another table) to just stay at the table and ignore the alarm. This was really concerning and confusing at the same time.
Best ribs around. Service was great, and the manager at Narellan was really friendly. Would recommend.
faster service took 50min for a waiter to come up to us we had to go to the front desk to get someone to serve us
My partner and I were sat on our table where we waiting for half an hour for someone to come take our order and honestly felt invisible. We watched another couple be sat on their table 10 minutes after us and within 5 minutes they had a waiter come serve them, they even had drinks served to them before we did. Felt like everyone was scrambling everywhere my partner was trying to get a waiters attention, a waiter saw him while he was serving two ladies and gave him a nod as if to say I notice you and will come so we were happy and assumed he would come to us after. We waited another 10 minutes and realised he forgot about us because he never came back and saw us throughout the night so we had to find another waiter to flag down. This is embarrassing it felt like high school having to put your hand up just to be served food especially for the price you pay the service was really disappointing. Food was amazing but the service of the floor does not make me want to come back.
Great service!!. Warm and attentive without being invasive. Meals came out quickly. My favourite was the squid entree - best I've had. We opted to share the mixed ribs. It was big enough for four or five people and we only managed 25% of it. Nice spacious and quiet restaurant. Thanks for a lovely evening!
Our 200gm steaks were very small.not like they usually are also my Pork ribbs were very sweet
tasted a little different from usual.
the service was slow, you actually had to call the waiter's to get served
Nice venue with good food aswell as good service.
Food is very overpriced for what you receive.
Atmosphere is very nice though.
We were very disappointed in the service this time, we were seated at 6.50pm and by 7.20pm decided to go to the bar ourselves and order our own drinks as we left feeling invisible! We then waited another 15 mins for our drinks and noticed they were ready waiting at the bar for a waiter to bring them we decided to go and pick them up ourselves at which the bar tender joked “you’re hired” to my husband! In the mean time a family of 4 had sat down a couple of tables from us and were waited on immediately so I stopped the young waitress and asked if we could please be served seeing we had been sat waiting at this point for 40 mins and how that the family she just waited on had only just sat down, she was lovely but embarrassed and apologised. The lady at the bar said there was only 2 people on the floor and that they were run off their feet! We love this restaurant and spend lots of money each time we go so yes we will return as this is the first time we have been disappointed and we always recommend it to our friends but this was our sons birthday dinner and it was a let down!
Our ‘go to’ for every occasion.
Happy, helpful staff- always a winner
Entrees never arrived, mains came out then got taken back coz entrees hadn’t showed up when mains came out food was half cold
The main was good, however the entree was a bit overpriced
Everything was great service was fast food was excellent
Great service and amazing food, definitely coming back :)
Been there twice in the last month, previously was worried about going,as we dined at Brighton le sands a few times the service and food was horrible, but narrellan was good service and friendly staff which I think is important, this last visit on Saturday we were served by Kevin, be was very nice replaced one of the meals that had so much garlic, he was curtious and nice .
Delicious flavours, vast menu options , generous portions, and a cocktail list to put all others to shame !
Ambience is just beautiful and the staff are always super bubbly and go above and beyond to perfect your whole dining experience.
Absolute favourite place hands down!
P.S- leave room for dessert !!!!
From the front door greeting to the fantastic customer service from our waiter our dining experience was amazing !
It’s so nice to be able to get back for some amazing for after the covid closure and it surely lived up to our memories
Thanks heaps keep it up
Not enough vegetarian options and we had the RIB platter which was way too overpriced for what we received. Lamb ribs could not be separated as bone had not been split, pork ribs had next to no meat on them, beef ribs weren't tender, too gristly. We eat a lot of ribs from multiple restaurants around Sydney and also smoke our own. These ribs were honestly the worst we have had. On a positive, the BBQ sauce was pretty good.
We have a great time. Service was excellent and food was delicious.
Beautiful place with amazing staff and delicious food and cocktails. Definitely the best restaurant around town for something special!
Outstanding Birthday lunch. Steak cooked exactly to request. The cocktail list contains all my favourites and the Sicilian Strawberry was beyond expectation. Our server was fantastic and feedback given regarding same on the day.
We have been many times to hurricanes Narellan for family celebrations this time is was our daughters birthday they forgot to bring her cake out and in the end we were waiting so long for somebody’s to come over they asked did we want the dessert menu we said we had a cake out the back but he didn’t seem to fussed we just took it home we find hurricanes can be hit and miss
I must say we have been many times with great service & food
All our meals was to high standards as normal
Except 1 meal
Streak & ribs sirloin steak
Very very small Steak and no taste
First time like this
Just thought I would mention
Other wise all good
Delicious ribs, so I’m told by my family. I personally love the pork belly, but they’d run out of pork belly the night we went, so I was quite disappointed. Had a streak instead, which was nice. Served with baked potato, should be served with greens as well (for the price). Plate was a bit bare.
But overall we love eating at Hurrucanes. Great service, great food. Modern setting.
Great food go here for the Ribs always do tender
Love the cocktails as well
The food was at it's usually high standard. the service was good despite there being a good crowd in the guys on deck did well. Fresh and beautifully presented the food sets an incredibly high standard for other restaurants to meet (or try to meet)
Service was great! Food was beautiful ! Really great night spent with my partner :)
Great Food - very large meals so value for money but no need to over order.
Pork ribs are great.
The service and atmosphere of the restaurant was absolutely brilliant, however the restaurant was really cold and threw the experience off a bit but overall great food and service.
Went for Father’s Day lunch. Premium price but worth it for the premium food.
Was decent food but nothing overly great and quite expensive for the quality. Nice place and staff.
Food was awesome like every other time but just wait time is an issue but they were busy during dinner rush but overall worth it
Georgia was an absolute legend to be served by, ribs were overcooked but everything else was perfect.
Staff were awesome from the time we were seated to the time we paid our bill, food was delicious. Thank you.
Best Service, and Great Meal, will be coming back soon
Staff were very slow with service and clearing tables or offering extra drink etc
Recommended to all my friends and family. The ribs are perfect!!
Our waitress was just really slow and hard to get hold of.
Got in, Made a booking and requested a booth in the booking. When arrival, they had set up a table instead of a booth but they quickly set up one for us. First waiter was very quick to take our food and drinks order. However, the food took over 40 mins to be delivered to us (?) and after our meals where served our table was not cleared when we were done (mind you we stayed 45 min in after finishing up our food. Apart from all this, the food was delicious and the staff was friendly. Will come back
OpenTable ダイナー256名によるHurricane's Grill & Bar Narellanの評価は4.2☆です。