Nearby points of interest
Nearby points of interest
『Ironstone Hibachi & Sushi Lounge』について
Ashburn, VA 20147
寿司, 日本料理, 鉄板焼き（Hibachi）
Monday - Thursday:
11:30am - 2:30pm
4:30pm - 10:00pm
11:30am - 2:30pm
4:30pm - 11:00pm
Saturday: 11:30am - 11:00 pm
Sunday: 12:30pm - 10:00pm
AMEX, Discover, MasterCard, Visa
Ironstone Hibachi & Sushi Loungeの評価
This “Restaurant” has no idea what the word reservation means. I showed up with family of 7 to celebrate birthday party. My opentable reservation asks if I wanted a sushi table or a standard table I selected standard. However upon arrival the restaurant turned us away “sorry we have no tables”
Obviously I made a reservation or I wouldn’t be able to give you this feedback on opentable.
My recommendation. Avoid this place at all cost! Management has no idea what customer satisfaction means and if they are incompetent at reservations (such a simple task) imagine how incompetent they are at food prep!
AVOID AT All COSTS!
On our way to be seated, was awkwardly questioned if I'd be using Open Table for all my reservations as I come approx 1-3x per month. I asked, "Isn't that what it's for?" Obviously, there's a fee for the restaurant to participate in the Open Table program but if you a restaurant joins the Open Table family, don't they get that? I've introduced the restaurant to friends and was happy to have a high-quality sushi place near me. Just feels awkward now. I've used Open Table at Tuskies and Passionfish a dozen times and they never implied that I've over-utilized the system.
I have eaten there multiple times, but this time I was very surprised how disappointing it was. We always have great food, drinks and service but not that night.
I told them in my reservation that it was my twins 14th bday, and they didn't do anything. Didn't even acknowledge the fact that it was a special occasion. We felt rushed even thought it was early and the restaurant was empty. Our server messed up our drink order and could understand English very well. The hibachi chef was just okay. Pretty boring and quick.
I will go back though because I really do love this restaurant dispite our disappointing night.
We were seated at the hibachi table and enjoyed our experience. If you have a food allergy or restrictions make it known to the waiter. It didn't seem as if the chef was attentive to my restrictions; luckily the waitress stopped him prior to giving me food I didn't want.
It's nice being able to eat hibachi at a private table and you get all your food at once. Versus sitting at a big grill table with strangers and only eating rice and vegetables first while waiting for your meat to cook. But you do have the option of sitting at the grill or a private table. The sushi is very fresh and delicious. The lobster and scallop hibachi is amazing!
It was my daughter's 15th birthday which I mentioned in making the reservation and twice to the chef. Not once was her birthday recognized. The waiter seemed to completely ignore what I was saying when I was speaking to him. The hibachi grills are very close to each other and the room is small which makes everything very loud in an already noisy environment. The rice was crunchy, the vegetables were lacking in substance (mushrooms, zucchini, squash) and abundant in fillers (onions). The veggie plate was overwhelmed with bell peppers which was not expected. The appetizer was served mid-meal. My daughter's chicken was dumped on my plate as I was trying to stop him (I cannot eat chicken). He made no attempt to resolve or show any concern for all this chicken now in my plate and my daughter missing half her meal. It was a sad, sad meal.
Tried out Ironstone Hibachi & Sushi Lounge last weekend. Six adults and two kids were seated quickly and we taken care of. The waitstaff was great and made the meal even more fun with their own "flourishes." Typically expect that from the hibachi chefs, but the staff have some tricks of their own to engage and entertain customers. Beautiful place, great location, delicious food, and fun drinks! Will definitely be back for more :-)
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