Justin Lane Establishment
Best food, great service and very good price! I love this place so much
Eaten here 100’s of times and front of house staff were rude and not at all helpful sat on a table with 5 of us all men and couldn’t fit the pizza’s on there no bigger then 2 planks of wood so uncomfortable to eat when asked we could we get more room we only got eyes rolled at us !
The roof top gives off a great atmosphere, the food is good at a reasonable cost, overall well wealth it.
We had a reservation for 15 people. Put through first orders of meals that were lovely. At 8:50 I was told to get down some final orders before kitchen closed at 9. I told the waitress I would take down some orders. I waited in like behind people paying their tab for 5 minutes so when I got to the counter it was 9:02 and I was denied food orders. In my opinion, this was very poor service as we were a $600+ table and were unable to make another order. None of us left happy, we were offered desserts but we were still hungry, not offered a discount or anything so we left and went somewhere else for more food and drinks. Unfortunately our group will not be back again.
Delightful spot for a drink on a Sunday afternoon
Great pizzas and awesome staff
Food and drinks are amazing, service wasn't great for things like water, clearing table.
We had a booking and was asked if we wanted up or downstairs. We said up if in shade, we all wished we said downstairs as where we sat was half in sun and uncomfortable.
Atmosphere is good, its noisy with chatter but that's a good thing as people are enjoying themselves.
The food as always was phenomenal, my fiancé and I always get takeaway pizzas and they never disappoint. However it was the first time we decided to dine in and unfortunately I think it’ll be our last. The service was honestly awful. All of the staff were casually walking around, chatting and ignoring the tables that were still yet to order. I work in hospitality so I always understand if a venue is under the pump but there were 4 tables and 3 waiters. Not one of them came over to ask if we’d like to order after sitting there for 15mins, I had to go to them, just way too much of a relaxed and uncaring attitude all round. Just a really disappointing experience.
Thank you for a beautiful afternoon! We will be back
Food you was delicious!
Ordered poached pear for dessert when received we noticed the ricotta cream was missing. Waitress took it back to the kitchen returning with same dessert advising their was no ricotta cream. (This should have been advised when ordering) in saying this the dessert was taken off or bill.
Amazing spot, first time visiting - lovely ambiance, awesome staff - pasta and pizzas were tasty as! 10/10
Great place for food, drinks and vibes - always great service
My Lamb Wagyu Bolognese was not good, I didn't finish it. Food was expensive for the quality and serving size. Very very noisy. The bathrooms were gross and the service was slow. Tried to book through phone call honestly about 20 times and no pickup ever. I would NOT recommend this place even to my worse enemy.
I have to say, our experience on Saturday night was more than we could have asked for! From the above and beyond service from Johnny and Nicholas to the amazing food, this was the best birthday dinner for our friend we could have asked for.
We'll be back again soon! Thank you so much guys, keep doing the amazing work you're doing.
We dined on the open rooftop while nature put on the most spectacular sunset display. The vibe tonight was incredible. We had 2 pizzas, a salad, a starter, bottle of wine and I must say everything was on point. The high level of consistency at Justin Lane is what I really like - the food is perfect every time. The best pizzas on the Gold Coast.
Food was great, service was good, just a little slow.
It was busy , and extremely noisy.
Unfortunately again i had a terrible experience with my partner. We used to have dinner and lunch once a week or even twice a week sometimes. Food was great as aways, the environment is perfect, good music, and friendly waitress, but as usual the front house customer service was really poor. We always fell really unwelcome to the place. The hostess use to treat people with different behaviour. They are very friendly and polite for some people, but without reason they treat us really bad. Not sure if it’s because we are not Aussies. We fell like they are not working for help us, seems like they are making a favour to us. We can’t really understand why... We are a nice and polite young couple, we always spend enough money there, we go there every week, we invite friends to the place, but we are still treated really bad. They are so unprofessional that seems like the hostess are doing a private house party with friends and family and we are joining it without being invited. Their attitude makes us fell bad and unwelcome... fake smiles, ignore us, any effort to make us fell happy, etc....
This last Sunday was the worst day. We booked a table to have lunch. We were entering the place walking upstairs to sit on our table which one of the hostess gave to us. In the middle of the stairs one friend of us who works at the place was talking to us on the door at the end of the stairs before we sit, when one of the hostess who use to treat us badly told our friend (LAUD IN FRONT OF US) “Hey, you can’t place this couple in the lounge area” She tough he was doing that but actually he was just saying hello to us trying to make us fell welcome. Her attitude proves what is on her mind.... she wasn’t worried about to make us fell welcome and help us at the entrance, but she was keen to be unprofessional and not polite in front of us. She didn’t even look at our face at the entrance and when she was talking to our friend... so she knows who we were, but pretends she doesn’t.
Best service in Burleigh. Always professional friendly staff. Our server was outstanding, happy to recommend and ensure our entire group enjoyed themselves. Pizza and pasta fantastic. Chilli oil could have been hotter! Thanks again for this, our fourth visit with a group of 10+.
Great place only negative is the blonde manager both times I’ve been she has been super rude. Needs to smile once in a blue moon.
Apart from that everything was good
The food was absolutely beautiful and the sizes of the meals were HUGE! However the service was terrible. We were given food without cutlery, could not get anyone’s attention when we needed it (we genuinely felt purposely ignored) and we had about 4 different waitresses.. at one stage one of the waitresses said to another waiter when we asked for help “I don’t know who’s looking after the floor down here - can you serve them?” right in front of us.
Everything else about the restaurant is beautiful.
We were pretty impressed. Friendly service and the food was top notch.
I lived up to expectations it was awesome Thank you
Amazing food as always and our waitress was outstanding!
Been wanting to come here for ages & never got round to it for whatever reason. Anyhow it was coming up to my birthday & decided me & husband should pop by and have a late lunch/early dinner! It ticked all the boxes, great location, great service & the food was spot on! Was a good start to my birthday celebrations! Looking forward to another reason to come on by again!
Justin Lane were super accommodating for my birthday, fast service, lovely cocktails and just an awesome vibe!
The most amazing pizzas and arancini I have ever tasted.
Amazing food! Amazing service!
Great food and great service we would recommend this for couples or families.
Really Disappointing. soul less food and experience. The food was bland, pizza arrived 10 minutes after the rest of the mains, the $50 watermelon mojito jug tasted terrible and no staff oversight or service to solve any problems. Save your money. If you want italian in burleigh heads, book at pepes. it’s 1000 times better.
Delicious pizzas and great vibes! Great Burleigh Heads local.
We had my Dads 60th birthday lunch at Justin Lane and we had a great experience! Food was delicious, customer service was fantastic and we all left with full bellies on the “feed me” menu. Thanks again.
Food was 12/10, great vibe, went there for a Sunday lunch and will be going back soon !
I found an employee unprofessional using a rude tone of voice and calling a person a b**ch to a potential customer that sounded abit unhappy. I think this needs to be addressed to the staff member involved . It was a shortish lady that was seating customers on Saturday 19th Sep
Delicious food, the best gluten-free pizza on the GC, lovely wait staff, lovely set out.
Worst service I have had in over ten years. The waitstaff stood in the corner talking not even pretending to be busy. The did not offer us more drinks or food, we had to wave them over to take our food order. Was absolutely apauling, was so disappointed as we were there for a special occasion, with 8+ adults who would have happily kept drinking and eating if the service offered it.
Fantastic food, cocktails and service!!
Great pizza and pasta, awesome atmosphere and the bill was very reasonable!
Absolutely fantastic food and service. We were told that the table would be booked for two hours but only had it for a maximum hour and a half so we felt a bit rushed. Otherwise we had a great time!
Fabulous friendly service, lovely venue and a beautiful meal - the prawns were especially delicious, and the pizzas so good. We'll be back!
Food was terrible... I actually felt embarrassed being there lol. Service was decent.... but extremely disappointed , as this used to be a great pizza place. Next time I’ll just go to dominos. Thanks xx
Great food, awesome gluten and dairy free options. Staff are great and very helpful. Cocktails are great, will definitely be back. Thx for a great night.
Justin Lane Establishmentは Deliveroo と提携してデリバリーを行っています。Justin Lane Establishmentはテイクアウトにも対応しています。テイクアウトはお電話（(07) 5576 8517）でご注文ください。
OpenTable ダイナー478名によるJustin Lane Establishmentの評価は4.4☆です。