Lava Lounge

4.4
評価・口コミ(282)
26~40 ポンド
グリル料理

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ダイナー282人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
4.4最近の評価をもとに集計
4.5
お料理
4.4
サービス
4.5
雰囲気
4.0
コストパフォーマンス
騒音レベル · 普通
89%の人 がオススメすると言っています
並べ替え
絞込み
OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
2020年11月6日にご来店
総合5お料理5サービス5雰囲気5

Was really lovely

Lava Lounge
返信日 2020年11月18日

Thank you so much for your kind words. Looking forward to your next visit.

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EA
ElaineA
ロンドン
評価・口コミ(2)
2020年11月4日にご来店
総合3お料理3サービス2雰囲気5

I felt like the service was very rushed, we had a table for 2 at 8pm, I had just finished my main course and the waitress rushed over and took my plate while my friend was still eating, she also took my napkin that I hadn’t even had the chance to use, then as soon as my friend finished eating the waitress came over and took her plate and put down dessert menus, she came back about 30 seconds later asking if we wanted to order a dessert, we probably would have but would have liked 5 minutes to let our dinner go down, I do realise everybody has to be out by 10pm but it wasn’t even 9pm yet. We ordered cocktails instead of a dessert and at 9.10pm the waitress came over to see if we wanted to order another one as it was last orders. Also I did find my sea bass very salty. Would go again as I did like the atmosphere with the live music but maybe just for drinks next time.

Lava Lounge
返信日 2020年11月23日

Thank you for your feedback. We are delighted that you enjoyed the Lava vibe and live music on offer. Due to COVID-19 restrictions our kitchen last order is at 9pm and our bar last order is at 9.15pm. As we shut at 10pm, we give guests a reasonable amount of time to finish their meals and drinks before closing. We are sorry to hear that the sea-bass was not to your liking. We would have gladly replaced it another dish. We apologise for any inconvenience caused and hope to welcome you back soon.

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M
Mcflab
ロンドン
評価・口コミ(10)
2020年11月4日にご来店
総合5お料理5サービス4雰囲気5

Great food and good service. Venue is very good and staff very friendly

Lava Lounge
返信日 2020年11月18日

Thank you for the wonderful review and for taking the time to share your feedback with us. We are so pleased that you had an amazing evening at Lava filled with great food, great service and great vibes! Hope to see you again soon.

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OT
vipOpenTable ダイナー
ロンドン
評価・口コミ(3)
2020年11月4日にご来店
総合5お料理5サービス5雰囲気5

Amazing place - food, service and atmosphere is excellent every time we go, which is not easy thing to be consistent with. We have booked for first day out of lockdown.

Lava Lounge
返信日 2020年11月23日

Thank you for leaving such a lovely review. We are so pleased that you had a great and chilled evening filled with wonderful food, drinks and service. We look forward to welcoming you back soon.

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CC
CCAM
評価・口コミ(1)
2020年11月4日にご来店
総合3お料理4サービス4雰囲気4

I found out when I got the bill that the prices you see via the QR codes on the menu put in front of you are not all up to date & when I questioned my bill I was told they’ve not been updated & most people don’t scan the QR codes to look at the wine list.

Lava Lounge
返信日 2020年11月23日

Thank you for your feedback. In this instance, due to the Pandemic, we have had some issues with updates to our website by our contractors. We apologise for the discrepancy and have now resolved this issue.

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SW
ScottW
サリー
評価・口コミ(1)
2020年11月3日にご来店
総合5お料理5サービス5雰囲気5

Has the most wonderful meal was very very nice would defo encourage others to eat out here.

Lava Lounge
返信日 2020年11月23日

Thank you for sharing your kind words with us. It means the world to us and to our entire team! We are delighted you enjoyed your meal. Hope to see you back soon.

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GC
GillC
評価・口コミ(1)
2020年11月3日にご来店
総合5お料理5サービス5雰囲気5

Excellent food and service -
Very nice atmosphere

Lava Lounge
返信日 2020年11月23日

Thank you so much for taking the time to leave us this amazing review. We are delighted that you loved your experience at Lava; our staff will be thrilled to read what you wrote. We look forward to seeing you again.

通報する
JG
JGG90
ロンドン
評価・口コミ(1)
2020年11月2日にご来店
総合4お料理4サービス5雰囲気5

Lovely food, great service.
Live music was a bit too loud and the wine menu could improve, but delicious food and lovely evening. Will come back!

Lava Lounge
返信日 2020年11月23日

Thank you for your review. We are delighted that you enjoyed your evening at Lava lounge. Regarding your feedback about the sound level, this has since been resolved with the installation of a new sound system which has been specially designed for our venue. We have also made some changes to the wine menu, so we welcome your feedback on your next visit.

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OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
2020年11月2日にご来店
総合5お料理5サービス5雰囲気5

Lovely place, food, ambience and everything! Thanks for making our celebration better then expected! Recommend to everyone, I’ll be back soon 🥰

Lava Lounge
返信日 2020年11月23日

Thank you for leaving a great review. We are delighted that you celebrated at Lava Lounge and our team always strives to make each guest’s visit truly memorable. We look forward to seeing you again soon.

通報する
TB
TraceyB
サリー
評価・口コミ(3)
2020年10月31日にご来店
総合5お料理5サービス5雰囲気5

Considering covid restrictions it had a great atmosphere, service was great & food amazing. There was a saxophonist too which added to ambience

Lava Lounge
返信日 2020年11月23日

Thank you so much for leaving a 5-star review. It is much appreciated. Hope to welcome you back soon.

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DF
DaneF
評価・口コミ(1)
2020年10月30日にご来店
総合4お料理3サービス5雰囲気5

Chicken shish way overpriced for what you get, other than that great place

Lava Lounge
返信日 2020年11月23日

Our prices reflect our overheads and all our produce is freshly prepared by qualified chefs. We realise this may not suit every budget however thank you for trying out Lava Lounge.

通報する
OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
2020年10月30日にご来店
総合5お料理5サービス5雰囲気4

Great service, our waitress (Zhana?) was lovely and very professional. Amazing steak! Best place to eat in Epsom 👍🏻😊

Lava Lounge
返信日 2020年11月23日

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We are delighted that you loved our steak and the whole Lava experience. We agree, Zaynah is truly a gem to have on our team - we will pass your lovely feedback on to her. We look forward to seeing you back at Lava again soon!

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EP
EmmaP
サリー
評価・口コミ(1)
2020年10月30日にご来店
総合3お料理3サービス3雰囲気5

Always enjoyed coming to lava lounge and the staff usually amazing and accommodating. However on this visit we requested to change an accompaniment to the meal and were told the chef would not change the dish due to that’s how he wanted it to be served. In past visit not a problem! We than asked to change the meal to a starter and were told we had to have a main meal.What happened to the customer is always right?? It was rectified after speaking to the manager but it did put a dampener on our evening

通報する
OT
OpenTable ダイナー
サリー
評価・口コミ(1)
2020年10月30日にご来店
総合5お料理5サービス5雰囲気5

Great atmosphere and lovely food. Perfect for Birthday celebration.

Lava Lounge
返信日 2020年11月23日

Thanks for your review. It was a pleasure serving you. We really appreciate you taking the time to share your feedback. We’re so happy you enjoyed celebrating at Lava. We hope you'll come and see us again soon!

通報する
AJ
AngieJ
サリー
評価・口コミ(1)
2020年10月29日にご来店
総合2お料理4サービス3雰囲気1

Extremely noisy for an evening out to dinner. Couldn’t talk or hear people on your table.
Over priced food and drinks.

Lava Lounge
返信日 2020年11月23日

Regarding your feedback about the sound level, this has since been resolved with the installation of a new sound system which has been specially designed for our venue. Our prices reflect our overheads and all our produce is freshly prepared by qualified chefs. We realise this may not suit every budget, however thank you for trying out Lava Lounge.

通報する
RG
RachelleG
評価・口コミ(1)
2020年10月28日にご来店
総合5お料理4サービス5雰囲気5

Great atmosphere and service. Nice food and cocktails

Lava Lounge
返信日 2020年11月23日

Thank you so much for your wonderful review! The team here at Lava is thrilled to hear such glowing feedback. Looking forward to your next visit.

通報する
D
Disappointed
ロンドン
評価・口コミ(1)
2020年10月28日にご来店
総合3お料理3サービス3雰囲気4

Very average food for above average prices.
Seats uncomfortable and the heaters kept going off so we had to keep pressing the button to turn them back on.
Disappointing experience as we were really looking forward to this evening out.
Loved the live music but unfortunately it was too loud so we couldn't hear each other talk.

Lava Lounge
返信日 2020年11月23日

We are in the process of upgrading the chairs in the outdoor lounge area. We have added 3 patio heaters in the lounge since your review. Regarding your feedback about the sound level, this has since been resolved with the installation of a new sound system which has been specially designed for our venue. Our prices reflect our overheads as all our produce is freshly prepared by qualified chefs. We realise our prices may not suit every budget, however thank you for trying out Lava Lounge.

通報する
JD
JoeD
サリー
評価・口コミ(1)
2020年10月28日にご来店
総合5お料理5サービス5雰囲気5

Great food and drink, staff could not be more helpful.

Lava Lounge
返信日 2020年11月23日

Thank you so much for taking the time to leave us this amazing review. We are delighted that you loved your experience at Lava; our staff will be thrilled to read what you wrote. We look forward to seeing you again.

通報する
AC
AbigailC
サリー
評価・口コミ(1)
2020年10月26日にご来店
総合5お料理5サービス5雰囲気5

Fantastic food as always, loved the Halloween decorations as well! Service was brilliant, can’t wait to come back again

Lava Lounge
返信日 2020年11月23日

Thank you so much for your kind words. We really appreciate you taking the time out to share your amazing experience at Lava Lounge with us. We count ourselves lucky for guests like you. We look forward to seeing you again in the near future!

通報する
MM
MaMaK
ロンドン
評価・口コミ(2)
2020年10月26日にご来店
総合5お料理5サービス5雰囲気5

Lovely local restaurant with a good vibe!! Can’t wait to go back!!!

Lava Lounge
返信日 2020年11月23日

Thank you so much for your kind words. We really appreciate you taking the time out to share your amazing experience with us. We look forward to having you back soon!

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LG
LisaG
ロンドン
評価・口コミ(2)
2020年10月26日にご来店
総合5お料理5サービス5雰囲気5

Great evening, amazing food and drinks. A birthday special also, thank you team x

Lava Lounge
返信日 2020年11月23日

Thank you for leaving such a lovely review. We are delighted that you celebrated at Lava Lounge and our team always strives to make each guest’s visit truly memorable. We are so pleased that you had a great and chilled evening filled with great food, drinks and service. We look forward to welcoming you back soon.

通報する
SS
SS17
サリー
評価・口コミ(1)
2020年10月24日にご来店
総合1お料理3サービス1雰囲気1

The food was quite good but the staff don’t have the same standards as the food especially the very rude door manager!

Lava Lounge
返信日 2020年11月23日

Thanks for your review. We are delighted that you enjoyed your food. We are sorry to hear about your experience with the service and door manager. We always aim to deliver a great experience and would be grateful if you could e-mail us any further information to info@lava-lounge.co. We can then investigate the issues raised.

通報する
NS
NinaS
評価・口コミ(1)
2020年10月24日にご来店
総合5お料理5サービス5雰囲気5

Great evening this was my second time here loved the food and drinks and amazing service. Will definitely be coming back again and telling more friends.

Lava Lounge
返信日 2020年11月23日

Thanks for your review. It was a pleasure serving you. We really appreciate you taking the time to share your feedback. We’re so happy you would recommend us to friends. We hope you'll come and see us again soon!

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VW
VictoriaW
評価・口コミ(1)
2020年10月23日にご来店
総合5お料理5サービス5雰囲気5

Fabulous restaurant, fabulous food, fabulous service

Lava Lounge
返信日 2020年11月23日

Thank you for the wonderful review and for taking the time to share your feedback with us. We are so pleased that you had an amazing evening at Lava filled with great food, great service and great vibes! Our priority is guest experience and we are ecstatic that we met that mark!

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A
Annie
評価・口コミ(1)
2020年10月23日にご来店
総合5お料理5サービス5雰囲気5

Lava lounge had such a great vibe even during covid so can only imagine it being even better when we’re allowed to dance again. The food and service were on point. Would defo go again and recommend!

Lava Lounge
返信日 2020年11月23日

Wow! It sounds like you had a great time with us. Thanks for taking the time to share your feedback with us. It means so much when our best guests share their experiences. We’re glad we were able to exceed your expectations! Looking forward to welcoming you back soon.

通報する
JW
JamesW
ロンドン
評価・口コミ(1)
2020年10月22日にご来店
総合5お料理5サービス5雰囲気4

Food was amazing, service was on point even though it was busy.
Can't wait to go back

Lava Lounge
返信日 2020年11月23日

Thank you so much for your wonderful review! The team here at Lava is thrilled to hear such glowing feedback. Looking forward to your next visit.

通報する
LM
LaurenM
ロンドン
評価・口コミ(1)
2020年10月22日にご来店
総合1お料理1サービス1雰囲気1

Arrived with my 2 friends for my birthday. Waited at least 5 minutes to be seated. My friend has IBS and didn’t feel well. She was sick due to this, she went to the toilet and cleaned the sick up. The waitresses treated us awfully, I think assuming we were drunk. We weren’t. They asked if my friend was going home, I said not yet and they asked if she could wait outside, which I think is rude. They made us pay £53 for drinks and food that we didn’t even eat or drink and we were only in there for 10 minutes. There were 2 middle aged women sitting opposite us and I noticed the waiters pouring them their drinks and being very polite to them. I feel as if we were discriminated against because of our age and because they assumed we were drunk. We were sat at the table talking quietly and we were polite. If they had bothered to ask if my friend was okay and what’s the matter they would have known that she wasn’t well due to her condition, not because she was drunk. However, they assumed, they were stuck up, they were rude and they made us feel awful. We will definitely not be returning here.

Lava Lounge
返信日 2020年11月23日

Your party arrived 8pm, appearing intoxicated. After your first round of drinks your friend was sick on the floor which you hid with napkins. Your friend had her head down on the table. Our duty supervisor refused to serve any more alcohol. When you became verbally abusive towards this member of staff your party were asked to leave. We do not tolerate abusive behaviour towards our staff or guests and have guidelines in place for our team to follow. All procedures were followed correctly.

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C
Carly
ロンドン
評価・口コミ(1)
2020年10月21日にご来店
総合5お料理5サービス5雰囲気5

Great food, good service and fab venue! Defo recommend and already booked to go back!

Lava Lounge
返信日 2020年11月23日

Thank you so much for taking the time to leave us this amazing review. We are delighted that you loved your experience at Lava; our staff will be thrilled to read what you wrote. We look forward to seeing you again.

通報する
HR
HelenR
サリー
評価・口コミ(1)
2020年10月21日にご来店
総合5お料理5サービス5雰囲気5

Great staff the service was brilliant
Music was a bonus
Salmon cooked to perfection
Great place to celebrate a special
Birthday
See you again soon
Thank you

Lava Lounge
返信日 2020年11月23日

Thank you for leaving such a lovely review. We are delighted that you celebrated at Lava Lounge. We put our guest experience and satisfaction as our top priority, and your feedback endorses our staff's extreme effort and hard work, to make your experience both unique and memorable. Many thanks for your kind words and we hope to see you back soon for another dose of Lava.

通報する
H
Hiba
ロンドン
評価・口コミ(2)
2020年10月21日にご来店
総合5お料理5サービス5雰囲気5

If you’re looking for fresh, really good Mediterranean food then this is the place! Everything was cooked to perfection and presented beautifully. All members of staff were so attentive and friendly. I would go again 100%

Lava Lounge
返信日 2020年11月23日

Thanks for leaving us such a wonderful review. We are thrilled that you loved our food selection. This type of review really elevates our team spirits and resolve to be the best in everything that we do! Thanks for dining at Lava and we look forward to welcoming you back very soon.

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P
Polly
評価・口コミ(1)
2020年10月20日にご来店
総合5お料理5サービス5雰囲気5

I came here with a friend and the service was excellent and the food was lovely and came out quick. Music played in the background which added to make some atmosphere.

We have a lovely time and will be back!

Lava Lounge
返信日 2020年11月23日

Thanks for your review. It was a pleasure serving you. We really appreciate you taking the time to share your feedback. We’re so happy you loved the food, service and live music. We hope you'll come and see us again soon!

通報する
SL
StephL
サリー
評価・口コミ(3)
2020年10月20日にご来店
総合5お料理5サービス5雰囲気5

Once again a fantastic meal. The steak has so much flavour and cooked to perfection every time. The staff are always friendly and quick at taking your order. Never left for long with empty plates on the table. By far the best restaurant in town and will be back again in a couple of weeks.

Lava Lounge
返信日 2020年11月23日

Thank you for taking the time to leave such an amazing review! We are delighted that you loved our steak and the whole Lava experience. We put our guest experience and satisfaction as our top priority, and your feedback endorses our team’s extreme effort and hard work, to make your experience both unique and memorable. Many thanks for your kind words and we hope to see you back soon for another dose of Lava.

通報する
LG
LukeG
サリー
評価・口コミ(1)
2020年10月19日にご来店
総合5お料理5サービス5雰囲気5

Friendly staff, good food, good atmosphere. Would recommend

通報する
EJ
EllieJ
評価・口コミ(1)
2020年10月17日にご来店
総合5お料理5サービス5雰囲気5

LOVED it here. Perfect atmosphere and fantastic food/drink. Great service from staff.

Lava Lounge
返信日 2020年11月23日

Thanks for your review. It was a pleasure serving you. We really appreciate you taking the time to share your feedback. We hope you'll come and see us again soon!

通報する
K
Kath
ロンドン
評価・口コミ(1)
2020年10月17日にご来店
総合5お料理5サービス5雰囲気5

Was a lovely experience. Staff were great- quick service and very attentive whilst following all Covid guidelines. The food and drinks were both delicious.

Lava Lounge
返信日 2020年11月23日

Thank you so much for your wonderful review! The team here at Lava is thrilled to hear such glowing feedback. Looking forward to your next visit.

通報する
EP
EmmaP
ロンドン
評価・口コミ(1)
2020年10月17日にご来店
総合5お料理5サービス4雰囲気5

Amazing venue, food is amazing. The only thing I would say this time round was the waitress kept getting our drinks order wrong. It took 4 attempts to get it right....

Lava Lounge
返信日 2020年11月23日

Thank you so much for taking the time to leave a review. We are delighted that you loved your experience at Lava. We're very sorry about the service that you received. The waitress in question was still training at the time, apologies for the inconvenience. We hope you'll come and see us again soon.

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A
Ad92
サリー
評価・口コミ(1)
2020年10月17日にご来店
総合5お料理5サービス5雰囲気5

Perfect combination of chilled, civilised and class but with a lively atmosphere, music selection on point with a great layout and design. Reasonable prices and favourite venue in my area. Would definetly recommend

通報する
MH
MargaretH
ロンドン
評価・口コミ(2)
2020年10月16日にご来店
総合5お料理5サービス5雰囲気5

Enjoyed a lovely evening at Lava Lounge. Great food, amazing cocktails and fabulous atmosphere. Will definitely be returning

Lava Lounge
返信日 2020年11月23日

Thank you so much for taking the time to leave us this amazing review. We are delighted that you loved your experience at Lava; our staff will be thrilled to read what you wrote. We look forward to seeing you again.

通報する
OT
OpenTable ダイナー
サリー
評価・口コミ(1)
2020年10月13日にご来店
総合5お料理5サービス5雰囲気5

First time there, it was my husband’s birthday. I’m glad it was good as I have already booked for my birthday with 4 other people. I didn’t realise there was a bar till leaving. I didn’t see much of it really I have no idea how big it is. Food was good, I am Vegan but managed to find something. Looked on drinks menu. To find no wine we ordered spirits. Then my husband saw it on side of menu I followed instructions but nothing would open up. It would have been nice to have it explained as our first time. I know these as difficult working times for you.

Lava Lounge
返信日 2020年10月15日

Thanks for taking the time to review us. We do indeed have a stylish bar and adjoining pub area for guests to move into and enjoy after their meal. Our QR code menus work but require internet connection - we're sorry to hear that this was not explained to you. Thanks for celebrating your special occasion at Lava and we look forward to welcoming you back very soon.

通報する
ES
EmmaS
評価・口コミ(1)
2020年10月13日にご来店
総合5お料理5サービス5雰囲気4

Lovely restaurant food was great beginning of week so quieter and nice ambiance but could imagine great for a weekend night out as lovely drinking area aswell

Lava Lounge
返信日 2020年11月23日

Thank you for sharing your kind words with us. It means the world to us and to our entire team! We are delighted you enjoyed your time at Lava. Hope to see you back soon.

通報する

よくある質問

Lava Loungeはテイクアウトにも対応しています。テイクアウトはお電話(01372 720740)でご注文ください。

OpenTable ダイナー282名によるLava Loungeの評価は4.4☆です。

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