Lola's Lounge & Cantina
I am not one to write negative reviews and I really hope that this place sees changes but wow, I have not had such a poor experience in a long time. Our silverware was dirty, we were only given forks, never knives to eat any of our food, we ordered additional rounds of drinks that never made it to the table and the waitress continued to pull her mask down in hopes that we could hear her better. I ordered the classica margarita, assuming since it was $14 that it would be a DECENT cocktail. The cocktail was batched and tasted like something I would have expected to receive in a plastic cup at a night club or at chilis. I ordered the enchiladas with chicken, my chicken was extremely dry I honestly would rather have eaten at chipotle. My guest ordered the chicekn quesadilla and when she bit into it she realized there was practically no filling. She opened it up and in at least 3 of the slices there was no chicken and a sprinkle of cheese. The waitress was unaware of the beer list. One of my guests also ordered the burrito and said it was basically inedible and he is NOT one to complain about anything. This was also a reservation for a birthday and after about 40 mins of sitting down, 12 minutes of having our plates the waitress presented us with the check. Everything was extremely poor, overpriced and not at all what we expected seeing as this place claims to have an "upscale and eclectic dining experience." Before you think I am a middle aged Karen writing this poor review, we were a group of very agreeable 22-26 year olds. The tip was also included on the check with no previous mentions. One of us is a former restaruant manager and the other a former Maitre-D'. This place has a great concept but clearly was taken off the ground too quickly and with poor management.
Atmosphere, DJ, art work, decor all wonderful! Had an amazing night until the waitress gave us our bill. They serve a scorpion bowl in the large goblet for $28. My husband loved the goblet but did not want a scorpion bowl in it. The waitress then asked what he like, he responded margaritas, and she responded ohh I can do that for you. However, she did not disclose that changing the drink in the glass was now $45 instead of the listed price of $28. When we questioned the waitress her response was non apologetic but instead cocky, saying “well I’m the bartender and I made it like I would a pitcher of margaritas”. All fine and well, but you have to disclose the Upcharges to your customers!!! She was the one to offer the drink switch, she should have disclosed the $17 up charge! Really unfortunate that they have a great product; but their waitress ruined our experience, and we will not be returning.
We really enjoyed the food and atmosphere at Lola’s !! Will definitely be going back soon!!
Great place to listen to great music and eat a delicious meal.
There were far too many people too close together for my comfort. It was also so very loud we had a hard time talking. The food was good and the drinks were great. I enjoyed out waitress. I will try it again when COVID is over.
Food and drinks were amazing. Only thing was we were expecting to be sitting outside in a tent, there was no tent and heaters do not put off any heat. Hoping the tent eventually got put up.
Atmosphere will def bring me back. Great music and drinks. Food...... was ok! Service was extremely slow. We were there for 3 /12 hours!
The food and service was amazing. we ate outside, the heaters did the job and the drinks did too ! food was flavorful nd portions great ! we will be back !!!!
Great place. Food was good and great portions. Espresso martini made well. Decor super fun and inviting. DJ nice touch on a Friday night. Will keep coming back.
The restaurant itself is beautiful. The food is outstanding. The service is wonderful and very friendly. I would recommend it to anyone who loves Mexican food. Very different and very delicious 😋... My new favorite place to eat...
Great! Food and dj/ gotta get control of bug problem
It was my granddaughter’s birthday. My husband, myself spent a wonderful night with the birthday girl and her two cousins. They loved it. Lola’s surprised the birthday girl with a special ice cream bon bon dessert with candles. We will definitely return!!! Thanks.
We ordered an appetizer , tostada barbecue, those were wonderful, nice flavors, also ordered a margarita, nothing special, no salt on rim , heavy on liquor . Next tried a red sangria, same thing heavy on liquor, no garnish on first second came with garnish. I had carne asada . Do not expect a big at steak . It is thin and only cooked one way , medium well. It came with tortillas in case I wanted to make tacos. If I wanted tacos I would of ordered them . Not much flavor for steak , bot it was ok . Overall it wasn’t as good as expected. Plus had dj there so it got a little loud .was not expecting that at 5:30 on a Wednesday.
Loved the atmosphere and the service was great however I thought it was a bit overpriced for the food in regards to the portion. The rice and beans lacked some flavor for me.
Tortilla chips were cold and basically poured out of a bag. We ordered 2 fajita dishes and took about 25 minutes to get it. The vegetables were all burnt and the chicken was cut in very small pieces and also a very small portion
The food was delicious but it took and extraordinarily long time for our party to receive our order. It was an unusually warm November night so perhaps the volume of diners was unexpected. I probably won’t go back because I’m not sure there is anything special that sets Lola’s apart from other places but to be fair, it is worth trying. Really cool atmosphere, plenty of parking, and not located in the city so those are all positives. Our waiter was great as well, it just felt like the kitchen couldn’t keep up.
2nd visit. Unfortunately completely opposite of our first experience which was great. Server forgot to place our order. After waiting an hour for our dinners half the plate of food was cold. Not once did she apologize for the delay or error. Our drinks werenquite pricey and barely any liquor. For the price, I expect a lil better service and quality.
First time there. Great atmosphere. Not your average mexican restaurant. Definitely overpriced food. Hubby’s fajitas didn’t come out sizzling, but we watched as a neighboring tables did. He asked for all steak fajitas. He got steak and chicken. Service was slow. Took forever for our food to come out and we were there right at 5. Might consider trying it again
Wait service was excellent, food was delicious, martinis were perfect!
Great vibe with good music, tasty food, and several awesome photo opportunities! The service is amazing from the hostess, to the servers, and the of course the bartenders!
I thought the meat was over cooked and the portions were very small for the price. Very limited menu. Drinks were very overpriced for the portion size as well.
The restaurant was cold, the severs were wearing coats. We were sitting far from the bar and had fruit flies. But the worst part was the waitress added a 20% tip for a party of 3 all on her own and didn’t even tell me. When I noticed it, she claimed the cash register did it all by itself. Don’t eat out as much as I used to and it’s shame to have a bad experience.
Food was very good but my only complaint was that everything was overpriced. Very expensive for what you get. 2 average sized tacos shouldn’t cost me $14.
The atmosphere is superb. The drinks are weak in the food was burnt. it could have been a bad night. I will give it one more try.
Great interior design and great food. Wait staff very friendly.
Husband birthday dinner .. Great service and waitstaff is amazing
I haven't liked Mexican food EVER
I love the food at Lola's. Can't wait to go second time and try something else
The food was solid and the ambience is nice. The menu is a little strange as its not typical or authentic Mexican but it was solid nonetheless.
Food was ok, not great, service was very slow
BRAVO to the owners of Lolas.
Food and setting/ ambiance were OUTSTANDING
We sat outside and unfortunately there were people actively not wearing masks when entering the and leaving the patio area, yet staff did not address nor have visible signage.
Server appeared overwhelmed, so service was fair at best..
Impressive outdoor patio but no heaters ..
server didn’t mention specials that were advertised on their website. I had to remind server that restaurant was having Taco specials. I wouldn’t want to dine indoors as it’s a very noisy Nightclub style atmosphere . Didn’t like the morbid theme
We went on a week night. Restaurant is beautiful. We sat outside. I gave it a 4 star because my dinner (fish tacos) was warm at best. Rice and beans were cold. Our waitress immediately took back the rice and beans, I didn’t send back the tacos which were very good but not hot. Would definitely return.
Love it all!!!
Birthday celebration. Music was loud .. waitress took a long time to come over to acknowledge we were there. Food was good & drinks .
SECOND TIME THERE AND CAN'T WAIT TO COME BACK!! WILL RECOMMEND TO OTHERS
We had a great time ! Food great and atmosphere great!
Great food. Very quick service. Enjoyed taco Tuesday with the DJ playing upbeat music during dinner. Decor is amazing! Can’t wait to go back
Very Poor Service,waitress was very rude. Bad experience overall.
OpenTable ダイナー120名によるLola's Lounge & Cantinaの評価は4.2☆です。