Mastro's Ocean Club - Las Vegas
Alaskan King Crab Legs
Wonderful restaurant with incredible service and friendly staff
Lobster was over cooked. Lobster mac n cheese tasted like Kraft in a box. The waiter only came to check on us once and it’s not like it was super busy. The manager was a little rude and short. He ended up take those items off of the bill but he showed poor customer service at first. I won’t eat at this location again. I have eaten at the San Francisco location and it was wonderful. But tonight was a horrible experience.
Didn't like the food this time. They didn't have a Thanksgiving menu either
Perfect! My daughter enjoyed her 16th birthday dinner.
The food was great, service was not. It took well over 20 min to get the two cocktails we ordered. Three tables were seated well after us and received their meals before us. Our server took forever to take our order and once we mentioned caviar he took off and didn’t finish taking our order. When he returned about 5 minutes later we again mentioned the caviar to which he replied oh I made sure to get that in the system already. So basically his main concern was getting that caviar ordered and not our actual meal. Then he didn’t write down our order and of course items were missing when it finally arrived. At no point did he return to inquire if we wanted a second drink. Expensive dinner with subpar service.
I have dined at Mastro’s many times. Never had a bad meal or service. However, this was the first time I noticed they had started charging for bread service. It is $2.50, which isn’t bad if you’re dining with others, but if you’re dining by yourself it’s not worth it. As many of you know, at most other restaurants, this service is provided free of charge with your meal. I hope this is only a temporary measure with the COVID crisis destroying restaurants. Despite this charge, I will be back.
As good as it gets. Better than most big name steak houses and the service is what you expect in Vegas.
Our sever who was then bartender was amazing
We went for our son’s 18th birthday! Always a great time!
Well it was great actually until one of the workers stole my credit card and started making unauthorized purchases.
The service was terrible! At one point our waiter was huddled up with a group of other waiters joking and laughing. A busboy felt sorry for us and pulled him away so that we could actually get assistance. One person in my group had the herb roasted chicken and complained that it was dry and bland. My husband and I had the Parmesan crusted Chilean sea bass and it’s the worst we’ve ever had. The only thing we liked was the lobster mashed potatoes. This location is a complete departure from that of its peer in Beverly Hills.
The ambiance was amazing. The food was good. The service was good. Overall sexy. Great date spot. I frequent steakhouses in LA and Vegas and this would rank in my top 10. I will eventually make my way back for certain.
I celebrated my birthday at MASTROS and enjoyed every minute of it. The cocktails are great, steak was delicious and the cheesecake was amazing! We had an excellent waiter and we will be back again. FYI This was our 2nd time here.
Fantastic food and service!
I miss the sushi dishes and green bean side that are no longer on the menu.
It was only my second time in Vegas so I got lost but I called to let them know I was in the area. I had a total of 5 people and 4 of us arrived while 1 parked the car. They said he had 5 minutes to arrive or we would lose our spot. He arrived in time but once we got seated we were rushed to order but yet it took forever to get our food. I had to call the waiter multiple times. On top of that I’ve been to mastros before for a birthday and it was supposed to be a surprise but they kept saying they were bringing it out and didn’t even write the birthday persons name. Luckily they still had a good time.
Overall Great Experience. Our server made sure that both the women with me who’s birthdays were being celebrated got desert with their names on it. Just a extra splash to an amazing night!!!!!!!!!
The customer service was good. A little slow, but given they were busy. The food wasn’t as good as I expected. The lobster Mac portion size was good, but I didn’t at all care for the taste. The creamed spinach was bland. The best thing was the wedge salad. That was excellent. Can’t wait to recreate it at home. For the price of the food I was expecting better taste.
Service was excellent and the food was amazing
My experience was fair, waiter/server was excellent. When your sat at the far corner away from everything and everyone else something doesn’t feel quite right.
Very interesting dining experience at Mastro's. Some of the items ordered were absolutely amazing and some were not so good or just not worth the price. For example, the lobster Mac had very VERY little lobster but the pretzel rolls were incredible! Service was great and the butter cake was outstanding. Would I put this restaurant at the top of my list in LV? Probably not but I find a lot of high-end restaurants hit or miss.
Bland Sea Bass and angry waiter. Nothing special.
Food was great! Lobster tails and creamed corn was the best!
Fantastic - hooked me up with the best table in the house on a Saturday night for the date of my life. Loved it all. Thank You!
The gift that Mastros gave us for our anniversary was delicious!
The steak was too tough and over valued. I believe the quality of the bone in rib eye did not taste as good as the last time I came.
Customer service wasn’t good at all.
Food was good just wasn’t pleased with the service or staff
Oysters were delicious. Drinks were very good. Prices to be expected for more upscale dining. Overall good experience. Would return.
This was our anniversary and it was a beautiful time. The staff was attentive from the start. The food was amazing and I would travel just to have the butter cake. We will return any time we have the chance to.
The worst Mastros I have ever been to
Arrive 7 mins early for res and would not seat us until exactly res time with a clearly empty restaurant. took 10 mins and had to flag down staff to get drinks. Waiter was rude and very slow
Never ask how meals were
admitted to making mistake on drink order said give it a try and walked away
twin lobster tails were awful one bite and and could not eat anymore
never was asked if anything was wrong with meal simply cleared plate and left
Would never go there again
Filet was over cooked and the lettuce in Caesar salad was not fresh.
Good food outstanding flew from BayArea to celebrate my husbands 68th birthday he loved it!
My birthday dinner with family was everything I wanted it to be. We sat in the beautiful dining room area. The service was impeccable.
I love Mastro’s but this time, it was just ok. Our server was not attentive, it took at least 20 minutes after we finished dessert for us to find her and ask for the check.
Everything was great
Amazing amazing amazing!!!!!!!
Went for my daughter’s 14th birthday. Service was excellent, food was delicious, and we had a great time! Will definitely be coming back to this location next time I’m in town.
This was a great experience. My friends and I enjoyed the food and service.
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OpenTable ダイナー5821名によるMastro's Ocean Club - Las Vegasの評価は4.7☆です。