Mastro's Steakhouse - Beverly Hills

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1. OT

   OpenTable Diner

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2019年9月27日にご来店

   overall5food5service5ambience5

   お肉がとても美味しい。サービスも良かった

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2. ZD

   ZenD

   ロサンゼルス

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2016年12月15日にご来店

   overall5food5service5ambience4

   彼女の誕生日ディナー

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3. OT

   OpenTable Diner

   ラスベガス

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   1日前にご来店

   overall3food4service1ambience3

   Bad service, we were ignored most of time. It was my dads 55th and nothing special was done. Really disappointed. Probably won’t ever come back.

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4. LR

   LazRaelL

   ロサンゼルス

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2日前にご来店

   overall5food5service5ambience5

   This place is amazing. I've been numerous times, and always have a great time.

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5. b

   breakfast

   ロサンゼルス

   評価・口コミ (12)

   VIP
   5.0

   評価・口コミ (12)

   2日前にご来店

   overall5food5service5ambience5

   Food was delicious service was great from the time we checked in and when we left the staff was thoughtful acknowledging our 25th anniversary you guys made our special day very special.

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6. CK

   CardiacKid

   ラスベガス

   評価・口コミ (36)

   VIP
   5.0

   評価・口コミ (36)

   5日前にご来店

   overall5food5service5ambience5

   I had the opportunity to take my son, his fiancé, and one of their friends to dinner here last night. The quality of the and service were excellent, and the only issue was excessive noise. I suspect it would be challenging to have a business dinner with all of the background noise. Otherwise, the experience was stellar.

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7. OT

   OpenTable Diner

   アーガイル

   評価・口コミ (1)

   VIP
   2.0

   評価・口コミ (1)

   6日前にご来店

   overall2food3service3ambience2

   Extremely y unorganized . Waited 45 minutes for a table despite having a reservation and one hour for food after ordering.

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8. S

   Supervisor

   オレンジ カウンティ

   評価・口コミ (2)

   5.0

   評価・口コミ (2)

   6日前にご来店

   overall5food5service5ambience5

   Great food, service and experience

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9. OT

   OpenTable Diner

   ロサンゼルス

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   6日前にご来店

   overall5food5service5ambience5

   We were celebrating our best friend birthday and just him being amazing. Thank you for helping with his celebration. The waiter was amazing! Very patient and welcoming. I love the food! It was amazing. The crème corn was delicious. An overall amazing experience!

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10. OT

    OpenTable Diner

    ラスベガス

    評価・口コミ (5)

    VIP
    4.0

    評価・口コミ (5)

    6日前にご来店

    overall4food4service3ambience3

    Birthday dinner was really nice personalizing of menu and special dessert brought to table! Seafood tower was wonderful!

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11. OT

    OpenTable Diner

    インディアナ州

    評価・口コミ (3)

    VIP
    3.0

    評価・口コミ (3)

    7日前にご来店

    overall3food4service5ambience2

    I am going to start with the martinis are fantastic! That is where it pretty much ends with anything being fantastic. The food was good. Not as great as I remember. The ambiance is a disaster. The tables on the second floor are crammed so close that one side of the table next to us had to all get out of their seats so there was enough walking room to even leave our table from the same side. All the while this was interrupting the other tables dinner. I understand why the music is so loud because they are trying to drown out the conversation from the complete strangers sitting 6 inches away from you. It is not comfortable and I won’t be going back… except to sit at the bar and have some of the delicious martini’s.

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12. OT

    OpenTable Diner

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月19日にご来店

    overall5food5service5ambience5

    Great time with my family and friends for my birthday

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13. GC

    GenoCapaccino

    ロサンゼルス

    評価・口コミ (18)

    4.0

    評価・口コミ (18)

    2023年1月19日にご来店

    overall4food5service3ambience3

    Mastro's in Beverly Hills has wonderful food and the service was good....when they actually came to the table, which wasn't often. The tables where crowded and they didn't seem very concerned with out overall experience. They food is great but I've been to better steakhouses where they delivery a full experience. At the end you get the surprise of a very expensive valet parking to boot.

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14. OT

    OpenTable Diner

    ロサンゼルス

    評価・口コミ (4)

    5.0

    評価・口コミ (4)

    2023年1月18日にご来店

    overall5food5service5ambience5

    My friend’s birthday

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15. LC

    LeonardC

    サンフランシスコ・ベイ周辺

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月17日にご来店

    overall5food4service5ambience4

    great service and good food, live music was great but piped in music was slightly too loud to our likeing.

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16. OT

    OpenTable Diner

    カリフォルニア州セントラルコースト

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2023年1月15日にご来店

    overall4food4service5ambience5

    Everything was great except my steak that night, it came cold and the flavor was lacking but overall it was still good

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17. DF

    DonFN

    シカゴ・イリノイ州

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2023年1月15日にご来店

    overall4food4service5ambience5

    When I order a “wedge” salad I am expecting iceberg lettuce in the geometric shape of a wedge not a chopped salad.

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18. OT

    OpenTable Diner

    トロント・オンタリオ

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月15日にご来店

    overall5food5service5ambience4

    Great food! Great service!

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19. CR

    ClaireR

    ロサンゼルス

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月13日にご来店

    overall5food5service5ambience5

    Always good food and great time at Mastros. one of our favorite restaurants.

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20. OT

    OpenTable Diner

    アトランタ・ジョージア

    評価・口コミ (1)

    VIP
    3.0

    評価・口コミ (1)

    2023年1月9日にご来店

    overall3food5service2ambience3

    I’ll start with the positives first. Overall, it was a good experience but not a wonderful experience. Our food and drinks were outstanding. The salmon was delicious, martinis were amazing, and steak perfectly cooked. All the sides were delicious as well. It’s in a great location in Beverly Hills and upon entering, the bar and hostess stand were very welcoming. However, there were a few things that made me rate this more negatively. We were seated upstairs and the restaurant was extremely crowded, way too dark and loud. I usually enjoy an energetic atmosphere with dim lighting, but this was too much where we could barely see our menus and could not see or hear each other. There were also a number of missteps including bottled water being served that we did not order and were charged for, salad that was ordered and never served, and we had to ask for bread three times. The waiter was MIA once our food was served. Because the restaurant was so crowded, my husband’s chair continuously was knocked by the servers coming through. It could have been much better had these negative things not happened with our service.

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21. A

    Amanda

    ロサンゼルス

    評価・口コミ (14)

    VIP
    2.0

    評価・口コミ (14)

    2023年1月8日にご来店

    overall2food2service1ambience3

    We love Mastro’s and have been coming for years. But they have gone downhill. Food and service were not good last night. Not good at all. So disappointed.

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22. BE

    BadExperience

    サンフランシスコ・ベイ周辺

    評価・口コミ (2)

    1.0

    評価・口コミ (2)

    2023年1月8日にご来店

    overall1food1service1ambience3

    We’ve been here before and have had much better experiences, but last night was terrible. Hostess that brought us to our table didn’t say a word. Our server started out awesome and then disappeared mid meal. My steak was improperly and unevenly seared. (I ordered it rare so the quality of the sear was apparent as soon as I cut into it.) My partner’s steak was rarer than it should have been for what they call “medium +”. I should say, half of it was, half of it wasn’t. We ordered the lobster Mac and cheese as a side and the flavor was great, but the lobster chunks were super chewy and overcooked. We had to ask our food runner for boxes and we also asked to order butter cakes to go because we hadn’t seen our server in a very long time. They shared with us that they would grab our server to take that order. Our server appeared briefly to confirm we wanted one chocolate and one regular. About 10ish minutes go by (maybe more) and she comes back to tell us they didn’t have chocolate that day. No big deal, we love the classic but we’re curious about the chocolate. Another minimum 15 mins goes by and we have to ask our runner for the check when he brings the boxed leftovers. (Again no server to be seen) Then our server hurries by without stopping so we then have to stop her and ask her for the check. Mind you, still no butter cakes, we have our other to go items, and we are clearly ready to leave. We end up waiting another minimum 30 mins (maybe closer to 45) and finally the butter cakes come out. We are standing at our table at this point ready to leave. If a dessert takes a while, you typically check in with the table early. Spending over $400 (only 2 drinks ordered so mostly food cost) on dinner for two people, I would expect better quality and service. I was raised in the restaurant industry so I understand that there can be things going on behind the scenes on a Saturday night, but guest experience should be #1 priority with these prices. Not going back anytime soon!

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23. BM

    BrianaM

    ラスベガス

    評価・口コミ (3)

    VIP
    4.0

    評価・口コミ (3)

    2023年1月7日にご来店

    overall4food5service4ambience3

    Food was delicious as always but the 2nd floor was so packed that half of our table couldn’t get out of their seats to go to the bathroom without moving the table or asking our neighbors to move.

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24. j

    jackf

    アトランティックシティー・南ジャージーショア

    評価・口コミ (44)

    VIP
    5.0

    評価・口コミ (44)

    2023年1月7日にご来店

    overall5food5service5ambience5

    I rated it quiet but we were in 1st floor which is a quiet dining room, service and food were outstanding

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25. e

    eyedoc

    ロサンゼルス

    評価・口コミ (5)

    VIP
    5.0

    評価・口コミ (5)

    2023年1月7日にご来店

    overall5food5service5ambience5

    We go to Mastro’s in Bev Hills frequently and love this place. We love the food, the service, and the vibe. Again, it delivered on all of the above. Amanda, our server, was absolutely as good as it gets in the restaurant service business. We will, of course, be back again soon, and will ask for Amanda if possible.

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26. F

    Fairbear74

    ロサンゼルス

    評価・口コミ (3)

    5.0

    評価・口コミ (3)

    2023年1月7日にご来店

    overall5food5service5ambience5

    Once again an amazing time at Mastro's Steak house :) I love the Lobster mash and the filet was cooked perfectly. I took someone special there for his birthday and he was happy and loved his birthday cake :) I can't wait to go back everything is delicious! :)

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27. SM

    SherieM

    シカゴ・イリノイ州

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2023年1月5日にご来店

    overall3food1service4ambience4

    Food was not worth the price. Kitchen could not get our steak Temps correct. Slow service but they did comp us a couple things which was nice.

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28. CW

    CrystalW

    ロサンゼルス

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2023年1月4日にご来店

    overall1food5service1ambience1

    We weren’t immediately seated. The restaurant was at least 80 degrees. I asked for bread three times. It took over an hour to receive my food. I asked for my bill three times. The server never came by to see how we were doing or if we needed anything. I could see if it were a busy night but it was not so I’m not too sure why we were treated this way.

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29. A

    Arse1920

    シカゴ・イリノイ州

    評価・口コミ (13)

    VIP
    5.0

    評価・口コミ (13)

    2023年1月2日にご来店

    overall5food5service5ambience5

    Muy buen servicio y la calidad de lo servido !! Recomendado

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30. H

    Hammy

    フロリダ南西部

    評価・口コミ (80)

    VIP
    4.0

    評価・口コミ (80)

    2023年1月2日にご来店

    overall4food4service4ambience4

    As always a solid experience. Steak slightly over cooked but that is being picky. Great experience as always thank you!

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31. OT

    OpenTable Diner

    サンディエゴ

    評価・口コミ (2)

    VIP
    5.0

    評価・口コミ (2)

    2023年1月1日にご来店

    overall5food5service5ambience5

    We had a great experience, we were seated right on time to celebrate the new year. Service was outstanding from hosts to valet. The food was delicious and our servers were kind, definitely recommend.

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32. OT

    OpenTable Diner

    オーランド・セントラルフロリダ東

    評価・口コミ (3)

    VIP
    1.0

    評価・口コミ (3)

    2023年1月1日にご来店

    overall1food1service1ambience1

    This was the worst experience I’ve had at a Mastro’s steakhouse. I understand it was New Year’s Eve, but if you can only perform great service under perfect conditions, then that’s a serious issue that should be addressed in 2023. All phases of the restaurant were poorly managed on New Year’s Eve (host check in, table service, food, etc). I’ll never eat at this location again.

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33. OT

    OpenTable Diner

    ロサンゼルス

    評価・口コミ (3)

    VIP
    5.0

    評価・口コミ (3)

    2023年1月1日にご来店

    overall5food5service5ambience5

    Great way to spend New Years

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34. OT

    OpenTable Diner

    ロサンゼルス

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2023年1月1日にご来店

    overall5food5service5ambience5

    Best place. Always on point.

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35. JS

    JoshS

    タルサ

    評価・口コミ (1)

    VIP
    5.0

    評価・口コミ (1)

    2023年1月1日にご来店

    overall5food5service5ambience4

    Servers were fantastic. Food was delicious. Packed dt New Year’s Eve and staff still pulled it off incredibly well.

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36. OT

    OpenTable Diner

    ロサンゼルス

    評価・口コミ (5)

    4.0

    評価・口コミ (5)

    2023年1月1日にご来店

    overall4food4service4ambience3

    NYE at Mastro’s was loud, as expected and enjoyable. Fitting to the celebratory holiday. Server was great, attentive never had to wait for her to check on us. The food was good, but not GREAT. It’s steaks can’t really do too much with them. For the amount you’re about to spend bread should be complimentary.

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37. H

    Happy

    マイアミ

    評価・口コミ (15)

    5.0

    評価・口コミ (15)

    2023年1月1日にご来店

    overall5food5service5ambience5

    What a great place to celebrate our New Year’s eve. Starting with the assortment of bread, Kusshi oysters, Napa red wine to the Kansas City strip & bone-in ribeye steaks. The Caesar salad, the Bday comped cheesecake, the mocha soufflé all great. The go-to butter cake needs to be heated (so you need to request it). Make sure you get a side of their awesome whipped cream. It was raining but that didn’t deter from the great Mastro’s experience. They even accommodated us w my favorite table upstairs. Mastro’s Ocean Club in Newport Coast is my annual anniversary restaurant, and this will be my new NYE one! We took two of my five children and they loved it as well.

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38. N

    Nick

    ロサンゼルス

    評価・口コミ (18)

    VIP
    5.0

    評価・口コミ (18)

    2022年12月31日にご来店

    overall5food5service5ambience5

    Olivia was outstanding!! She created the best experience for my girlfriend and I. Can't thank her enough!!!

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39. B

    Bell

    ロサンゼルス

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年12月30日にご来店

    overall5food5service5ambience5

    My husband and I had an excellent dinner. All the courses were absolutely delicious.

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40. OT

    OpenTable Diner

    サンフランシスコ・ベイ周辺

    評価・口コミ (3)

    1.0

    評価・口コミ (3)

    2022年12月30日にご来店

    overall1food3service3ambience1

    We did not realize there was an upstairs that was more like a very dimly lit music lounge, and a downstairs, which is the nice restaurant that is pictured here. Without asking our preference, we were seated upstairs. There was live music in a pretty small room that completely overwhelmed the experience. The music was contemporary pop (Levitating, Leave the Door Open, etc) but was off key and way too loud for the space. We should have just left when the music started, but we had already ordered bread and drinks. This was not a steakhouse experience, it was a lounge experience. Service was not fully attentive, and an allergy item was brought with sauce that should have been left off. When we sent it back, the waiter came and asked us what was wrong with it even though we had informed the runner. This delayed our service and we ended up with a nearly 2 hour meal. At one point someone took a virtually full sauce item that was actively being used and we had to ask for another one. It just seemed fairly hectic, and our table was next to the main waiter station. The food quality was just average, definitely not up to the reputation of the restaurant. My advice if you go is to insist on being seated downstairs where I imagine the experience is much better.

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