Mastro's Steakhouse - Chicago
Lobster Mac & Cheese
Alaskan Red King Crab Claws
our server Tim was attentive and provided excellent customer service
food as the bone in rib eye and scallops were delicious.
dessert : butter cake was out of this world!
we would love to experience the in- dining when the COVID 19 pandemic resolves.
Loved everything about it. Will go back!
Parker was amazing!!!!!! And Ken the bartender!!! Both were excellent
My favorite restaurant. Best ambience and steakhouse
The wine selection and the butter cake was great. Beautiful upscale vibes. We did not have dinner, just desert but will definitely come back. The hospitality was stellar as well. A fine restaurant experience!
Steak was amazing all of the sides were big enough to share
Celebrating getting married to my WIFE :)
Just Amazing everything was AMAZING
It was Very Nice. The food was great. Great service.
Excellent food, wonderful service. salads and sides are huge, we split one salad and this was a perfect size.
The food was good and the ambiance was great, but I'd have to say the best thing about our night was our waiter. He was great! 👍 I will definitely be back to take down the Tomahawk steak.
My favorite steakhouse, the seafood tower is magnificent, Tomahawk steak and the lobster mashed potatoes are exquisite, good wine selection, and an overall lovely ambiance.
My new favorite steakhouse! The service and food were impeccable. I was pleasantly surprised.
We were treated like royalty.
So happy to have celebrated my birthday in such a great place.
I’ve been to Mastros plenty of times and never been asked to
Great dining experience as always. Anything not prepared to your liking is prepared all over—excellent service standards. Also, too many folks know about the Butter Cake now.
Customer service was excellent very good waiter was very knowledgeable it was not crowded at all or loud and the food was excellent
Mastros used to be my favorite restaurant in the city. Not anymore. I was in shock by how much the management does not care about their staff or customers. So many customers were walking around without masks. No one said a word asking them to put one on. Just walking all over the restaurant without masks. I saw multiple customers walk right by the manager without him saying a word. Appalling. We will never be going back.
Wonderful place just thought it was a strict dress code but it was a nice experience
Food wasn’t good, and I felt rushed!!!
Just go. You won't be disappointed. Parker was our server- Phenomenal
Probably the best steak I have ever had. Tender and Juicy. No sauce needed.
Excellent food and fantastic service
The manager Stephen is the best! Incredible guy. Great service
My wife and I went for our anniversary and we really enjoyed ourselves! The live music was great the the food was exceptional!!
Our evening was lovely, the food was perfect and our waiter, Omar was excellent.
Took my wife and kids for her 30th Birthday we had to wait till nine even though our reservation was at 8:45 and we arrived at 8:30 we stayed for an extra 2 1/2 hours and did not get out till almost 11 o’clock because our waiter told us the food was backed up??? We waited for our entrées for over an hour and a half, they did send a free desert but missed our plans we had afterward
Been going here for years and have no complaints. Food is incredible and the service is even better. Thank you for all the years and keep up the great work!
We had to wait for our table for about half an hour after our reservation. The hostess kept telling us a few minutes. Then she said they’re setting the table. Finally, she said the people at the table had overstayed the COVID-19 time limit and they were trying to get them to leave. Never an apology. On top of this while we were waiting, multiple people came in to the restaurant without masks or masks pulled down. Not one word was said to them! When we finally got seated, the service was the worst we ever had. I can’t even describe how inattentive and slow our server was. People walking around the restaurant without masks. The food was below par. We sent some back. The whole experience makes me question why we should return.
Live music on Saturday night was terrible- girl had no talent and sounded like regular person who goes to karaoke bar - definitely not professional. Was it so bad that after butchered badly 3 songs around us tables start talking about it as well.
Mushrooms delicious, lobster Mac and cheese not.
Server didn’t check upon us for 45 min when we couldn’t complain about our order being messed up. They messed up our meal. We placed order of bone in fillet to be cooked for medium plus and 40 oz tomahawk wagu was suppose to me cooked medium. It’s expensive steak to make mistake because of lacking proper communication. I got medium that was too rare for me to eat and bday girl ate her meal because was seasoned deliciously but would enjoy it better if tomahawk would come cooked as it was ordered. They brought us bread even tho we asked on the beginning not to bother- again poor communication it this place.
I don’t understand about dress code policy reminders when you let people come in jeans that are half butt down and to add cherry on top - athletic attire.
Women were not better, also saw many in gym shoes.
That dinner was terrible as my expectations of how it was presented prior and reality didn’t match it. Too many things went that night badly wrong that given complimentary two slices of a cake home , wasn’t enough for us to come back here ever again. Manager never came around to ask about experience as other restaurants care and do. Big bill and big disappointment in unfortunately hot spot in Chicago.
We reserved 2 separate tables for 8 people to celebrate my husband’s birthday. It was understood that they could not guarantee that the tables would be close. Once we were settled I went to look at the menu to tell my husband what our children would be eating (8 & 11 yrs old & have been eating in fine dining establishments since they were toddlers). Once I came back to my table the manager came over to express his frustration because I walked over to the other table. He said, “this is why we don’t allow families to make multiple reservations. The walking makes our other paying customers uncomfortable”. In spite of him being rude and speaking to me like I was a child I told him I understood. From that point on he stood about 10 feet away from our table to watch us. When he had to step away he had someone take his place. We were very uncomfortable the entire dinner and did not enjoy our time. Our server was amazing despite everything else. The food was delicious but I don’t think I will step foot in that establishment again.
I took my best friend here to celebrate her birthday. Kyle the waiter was excellent. The Atmosphere was excellent. The food was seasoned well and excellent.
Overall great place.
Had a mix up on my plate, waiter super nice, and amazing food
Everything was wonderful except we waited over an hour between appetizers and getting our food.
Dinner was delicious. I was shocked at how packed it was on a Tuesday during COVID. I received wonderful service and the butter cake was ABSOLUTELY DIVINE!!!! I would absolutely return.
I celebrated my 40th birthday at Mastro's and was blown away by the service, the food, and the entire experience as a whole. I have dined at this location before, but this time was definitely my favorite occasion for the celebratory feel and also the staff. Marco called me to confirm my reservation, and remembered me when I arrived with my party. He gave my guests and I such a warm and pleasant welcome, he must be acknowledged. Our server, Lauren, was phenomenal! She was friendly, patient, helpful, attentive, answered all of our questions, and made splendid suggestions. My meal was delectable; I had the filet with lobster mac I definitely posted a photo on my Instagram. I truly enjoyed my visit from start to finish. If you are looking for a place to celebrate a special day with wonderful food and even better service, do not hesitate to make a reservation at Mastro's in Chicago.
We found a hair follicle on our table
as soon as we were seated, and the waiter didn't offer to sit us at another table
Kyle our server was amazing very attentive and the food was spectacular very welcoming since we entered.
Literally so disappointed with the service I’ve been to Mastros in Scottsdale and Los Angeles and received waaaay better service not sure why everyone else looked like they were enjoying their experience but we did not receive good service.
Food was excellent. Drinks fabulous.
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OpenTable ダイナー5002名によるMastro's Steakhouse - Chicagoの評価は4.6☆です。