Matchbox - One Loudoun
Chicken + Waffles
crispy chicken tenders, sausage gravy, maple syrup
nut-free pesto, grilled chicken, italian tomatoes, parmesan, basil
369 Mini Burgers
pickles, toasted brioche, onion straws
We used to enjoy Matchbox. However, the food is now mediocre and the prices are outrageous. There are many better options for dining out in One Loudoun.
We are in the large room at the back. It was SO loud. We had to shout to hear each other. Horrible, exhausting dining experience. Won’t be back.
Great food and spacious seating.
The food was okay - but there were many flies around the restaurant. It was difficult to eat without fanning flies.
Had an anniversary dinner and even mentioned it in the reservation but there was no special service or mention from the waiter/staff. A little disappointed that we didn't receive any special seating/ comped appetizer or congrats from anyone.
The mussels were excellent
Charged twice for soda and Arnold Palmer but only ordered 1 of each drink. Waiter was not arounf for us to wait to correct the bill; service was slow through the meal
Being out of the house never felt so Amazing, from experiencing the small crowd bristling with excitement to enjoying the twinkle in your significant others eyes, this will be well worth a returned trip....Soon! Thanks MatchBox!!
Realizing these are tough staffing times for the food and service industry, I was understanding when I arrived for a business lunch with a client and was told by the hostess that the computers were down and they could only take cash or "write down credit card info" to charge later. I said I would pay cash. Then another staffer brought the menu's and started taking us upstairs - despite my noting in the reservation and again at arrival we requested seating outdoors. Seeing the small patio was nearly full, the young lady suggested we sit at the bar where there were many seats available. We did as asked, but she disappeared without giving us our menus. It was good, we had business to discuss right away, as it was over 15 minutes seated, before we had to wave a bus boy to get some menus, and another 10 minutes before wait staff even showed up for the order. The waiter was ok, but he brought the wrong drink order, and the food ordered was mediocre at best. At an establishment charging well over $20 for a salad, it was disappointing. Time is money and we lost 30 minutes to discuss an important contract due to the misfire. Management needs to watch the service, because 3 strikes during one visit is too much.
The food was great, and the staff was friendly. However, during our visit the point of sales system was malfunctioning and we had to pay in cash. Luckily, between us we barely had the funds, but it was still annoying. Who carries that much cash?
Made a reservation and walked in with no hostess at the counter and she came after a few minutes as she was just sitting at a table doing her homework. Requested outdoor seating prior to making reservations and they said I had to wait at-least 30 minutes. They’re understaffed and not friendly. I’d suggest going somewhere else
We typically have a nice experience at Matchbox, but our Sunday brunch did not fit the norm. We were seated in the bar area with a party of 5. The service was extremely poor, and the waitress appeared to have an attitude for no reason. She took a long time to bring our drinks and even take our order. She walked us several times by without taking our order later asking if we needed anything. The food was good though. Her attitude improved as we were close to finishing our meal but by then it was too late.
Too many flies inside the restaurant
Hostess was able to accommodate our reservation change. Food was excellent. Drinks were hit or miss and overpriced for the size. Service was just OK but that is a sign of the current times. Asked for a birthday presentation as we were celebrating our daughters 21st birthday and the staff was not cooperative, just putting a waffle with whipped cream on the table and walking away. All of the food was delicious and I would go back again.
Ate upstairs outside. Food was amazing! Will go back.
There were 4 of us. We had reservations and were seated immediately. 3 out of 4 of us enjoyed our meals. My husband had the crab cakes. He liked them but they were very salty. We have been there many times and its always good.
The environment is amazing! The décor and design are very impressive. I had the pizza, which was wonderful. The frustration came from painfully slow service, waiting endlessly for refills, etc. And it is NOISY. We were having a farewell dinner for a friend who is leaving the state. There were only 5 of us in our party. They seated a large party of about 12 people near us. They were loud, but the design of the place absorbs no sound and actually echoes and amplifies sound to the point that I couldn't hear the people at my table who were just two seats down.
Great for ambiance...not for actually wanting to converse with people or have decent service.
Always a good experience at Matchbox. The food was fresh and delicious.
Our visit was truly a pleasant experience for all four of us. The food, service and ambiance were excellent!
Horrible service. Gave it another chance after the last time and service was worse! I have not been to a restaurant with bad service like this in a while...seems as though they don't care and don't train well.
Hello Jasmine, Thank you for sharing your experience and on behalf of the team, we apologize that it was a less than stellar visit. If convenient, please call me here at the restaurant or email me directly so I am able to make this right for you. Enjoy the rest of your weekend and I hope to hear from you soon. Best Regards, Marisa Roberts
One of the most amazing Cobb Salads I have ever had. Service was okay the value was great.
Catching up with the ladies and we all really enjoyed our meals and drinks
Our waiter, Ray, was great and the tuna poke bowl was amazing! The drink and dessert prices were insane, thus the rating on the value, but the entree prices were reasonable and we hope to be back soon.
As always, great experience! Food was delicious!!!!
Awesome dinner and great value
thank you for a great experience! we enjoyed the food and amazing service!
This has become our go to brunch spot! Affordable, service is consistently good, food is amazing and the bar tender is the best!
Food was great! Service was good!
Love Matchbox. I always go to the one loudoun location. The food is consistently good and the bar has a great vibe. Parking can be a challenge as the place has built up over the years so plan on parking at the parking garage 200 yards away.
Requested outside seating not provided - it is only available on first come basis. Good Happy Hour Menu. Many tables not used due to staff shortages.
Good food, good service, and great friends made for an enjoyable evening. Would recommend Matchbox to friends and expect we'll be back.
Good evening, Thanks for taking the time to share your enjoyable experience! We look forward to seeing you again soon! Best Regards, Marisa Roberts
A very good meal and our waiter was very good. Kitchen was slow a d it was very noisy .
Good evening, Thanks for taking the time to review your recent visit with us! We are glad to hear that you enjoyed your server, but apologize for the delay of your meal. I have passed on your feedback to the team, so we can use your feedback as an opportunity to improve. We look forward to providing you with an even better experience next time! Best Regards, Marisa Roberts
Somewhat limited menu. Food is pretty good but not outstanding. Did not try the pizza. Server was absent for several period of the meal and rushed to get us closed out.
Good overall. Waiter was very busy and was not very attentive.
Went with four people for a business lunch and food is outstanding.
We love Matchbox - one of favorites. We were lucky to get Carlos as our server last night (been there for some time). Carlos didn’t tush us and gave us outstanding service!
Service was good, food was tasty but not great. Had the fried shrimp. Last time I had ribs and they were very good. Downside is that its very noisy. Could hardly hear what the couple sitting with us was saying.
Cocktails were ridiculously expensive (martini $18.50 each), food mediocre, service average. Crossing this one off our list!
Good evening, Thank you for taking the time to share your feedback with us here at Matchbox One Loudoun. We are really sorry to hear that you had a less than stellar time with us, but our doors are always open should you want to give us another try! We hope to see you again in the future and have a wonderful weekend! Best Regards, Marisa Roberts
The hostess did not confirm our check in and cancelled our reservation while we were seated at the table, and told our friend arriving late that there was no way we were seated. Our server was a little pushy and clearly trying to get us to finish up as we were the last table in her section even though we were only halfway through our meals. Food and drinks were excellent but service was underwhelming
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OpenTable ダイナー485名によるMatchbox - One Loudounの評価は4.3☆です。