Prime NY Strip
Awesome meal, great service -- really a memorable and special meal!!
We were put at a table next to 12 St Patrick revelers who has obviously been drinking and threw out “F” bombs all night. Very loud. We received our appetizer an hour after we sat down. Food was great. It is not a good sight when a server is taking 5 minutes to put the order into the system. I realize the times are not good right now but something could have been done about the noise. The manager just walked right by and said nothing.
Food quality was good but not my taste. Solely a subjective matter. Great service and high quality food. Feel for the restaurant and the workers during these extraordinary times! hang in there!
Max DT used to be my favorite. The quality of food has definitely gone down hill my past two visits. Last night three of us ordered the Prime Hanger Steak special. They were inedible. Our reservation was for 6:15. We had theater tickets for 8PM. Our entrees didn’t come until almost 7:30! They were not busy. The manager apologized for the poor quality of the steaks and offered a replacement. Unfortunately we did not have time to wait for anything to be prepared. Very disappointing for a high-end restaurant.
Nice birthday dinner celebration for my wife. Treated very well.
Excellent service and the food was well prepared. We enjoyed our leisurely lunch and chatting with the waiter who was quite interesting!
First off let me say the food was as good as it ever has been, staff were friendly and polite. But as my wife said and I agree with her the atmosphere was not the same. She had commented on the lack of tablecloths and the non uniform dress of the staff. Personally I thought "smart casual" dress was slacks and a collared shirt I noticed one table with several gentlemen in tee's and the table next to us a young man in sweatpants. In the bar area who cares you have many events at the XL and people stop for a quick drink but when I'm going out for a nice dinner at your prices I expect better. I can go anywhere to eat but when I go to Max on Main I expect more because that's what you used to give your clients. Sorry but this trip was a bit of a disappointment.
We had the tuna nicoise tartare for a starter, the Jumbo Sea Scallops and Aged New York Strip with asparagus for entrees, the Chocolate Molten Souffle for dessert and the Local Lemonade and Jack of Hearts for cocktails. Everything was superb; absolutely delicious. In fact, I've never had a steak so tender and juicy before. The souffle was heaven. Truly a 5 star experience!
Great night. Food service. Nice change from Glastonbury
Food and service was excellent as usual!
Perfect place for an upscale dinner before theater. Our server mentioned the note I had left in the Open Table app regarding the 8 pm curtain, and he made sure that we were on time. We had skirt steak and a venison special, both of which were delicious. There is an excellent wine list, service is impeccable, and the atmosphere is warm and inviting.
In town for a presentation to the State Legislature tomorrow, great dinner, superb service- keep it up.
And, open a Max Downtown in Gaithersburg MD
All the best
We went for a birthday dinner! Food was delicious! I had the salmon and my friend had the scallops! Very tasty!
Wonderful ambiance! Patrick our server was great and welcoming. The food was delicious, as well as the desserts. Happy Birthday to me!
Outstanding service from our server Jay, great food and wonderful table make Max Downtown one of our favorite restaurants. Free valet parking make it so easy to go to Hartford for dinner.
Had an excellent dinner at the bar. Apps, dinner, drinks and service all outstanding. Scott is an exceptional bartender! Thoroughly enjoyed the entire evening.
A wonderful doing experience...from start to finish. Wouldn't have changed a thing. Max at its best.
Very heavy salt on my dinner. Otherwise wonderful!
Wonderful all around!
Excellent food and nicely priced wine list are the hallmarks of Max's. Our first time there (we live outside NYC, home of many fine steakhouses), Max is worth a return trip. Nice portions, creative menu, and excellent food across the board. Not cheap, but then again when is a steakhouse ever a bargain?
I ordered the prime ribeye and it was the toughest piece of meat I ever ate. Brittany our server was outstanding. The Bloody Mary was delicious. We even saw Scott Haney. He looks the same off camera.
Great dinner as usual. The food is always good and customer service always outstanding!
From the hostess to the reservations being on time to the bartenderto our server.. we had an excellent time.. the food was delicious, the server was knowledgeable and funny. And always checked on us..he always made sure we had drinks.. Steve was a great server.. we always look forward to Max Downtown!
We love Max Downtown and come for our anniversary. This time the experience fell far short. Drinks came 50 minutes after sitting and asking twice about them. Appetizer arrived 1 hour 10 minutes later and entrees 5 minutes later. Never got coffee or espresso we ordered. Nice touché with happy anniversary cheesecake bites. Hopefully it will be better next time
Make sure to make a reservation it gets busy quickly
As usual Max Downtown didn’t disappoint. We had four dinners which were all excellent. Service was outstanding. It’s so nice to go out to dinner with friends and know everything will be “just so”.
The waiter was extremely condescending. Three of the 4 dinner were cold. The first time I ate there it was amazing, I will never eat there again or recommend it.
Food was great. Very flavorful. Wait staff were extremely friendly and attentive. Great place for a business lunch.
Hadn’t been there in a while. Great food and excellent service, not as noisy as other Max restaurants so good for a business lunch.
Always a great experience, both food and service.
This is one of our favorite places! Always outstanding service and exceptional food.