The service was friendly and fast. We had the burger and it was delicious.
No real atmosphere. Average food quality. Ordered lamb chops medium and sent them back three times - still cooked well-done. Generally underwhelming.
We went to rascal flats concert. The server told us to have our friends park at the hotel there as they stamp the ticket and then they could park for free instead of at the parking lot for the concert. Thanks Conrad it really helped. Food was excellent.
Our appetizer took so long then the meal came immediately. The waiter said the kitchen burnt it. Sounds strange to me. Then the hostess validated my parking but when I went to pay for parking it was not validated. So I paid $30 parking. Not the best experience.
Our service was definitely not what we had expected. The most upsetting part of the dinner was the fact we order apps and were told that they would come out first and our mains later. We get our apps and literally 7 mins later our mains come out. It was a manager that brought them over and we pointed at our table and said we just got our apps. He just blankly looked at us and said would you like me to place these on the other side of the table. Unbelievable, he could see we just got our apps, so why wouldn’t he own the fact that the kitchen pushed out the food too fast. Also so weird being told that it was good to get our order in cause the kitchen gets backed up and it can take over an hour ? When true rest of our party came they were told if they wanted to add chicken to their salad, it would take min 30-45 mins. Totally an unfavourable experience and it has us considering cancelling an upcoming reservation at the hotel. There was clearly no drive to ensure customers were having a good experience. Brutal that it was known that our table was messed up and no supervisor came over to try and make things better.
Nothing was good. Not good service at bar for food.
This was my first time at Maxx's kitchen. I loved the location (right on Lakeshore with a view of the Lake). The food was delicious. The service was incredible. Our server was fantastic and very attentive to our needs. The atmosphere was energetic but classy. They even have a lovely patio if the weather permits. I would definitely go back.
We’ve now had Konrad as our server a couple of times, and he is really good. Remembered us from before, very pleasant etc.
My only complaint this time was that this time, when we had our parking ticket validated, apparently it wasn’t done correctly. We ended up having to pay 30.00 and when I went into the hotel to inquire, they told me they couldn’t refund me and that I would have to contact the parking lot company. I called the company and they said they couldn’t refund me, that I had to go back to the restaurant. What hassle! I won’t be doing that, because I live in Niagara. Too bad.
Konrad was the best! His recommendations were on point and his service made the experience better. Food was great and came out piping hot, and perfectly cooked.
Excellent food and service. Nice vibe in the restaurant too. Will definitely be back.
We got in, last minute and pretty late (like 10pm) and even though they were closing soon the 4 of us got an amazing meal!
Steak Frites, Seafood pasta, just wonderful. And the desert was spectacular!
Would definitely return!
BEWARE- quite pricey but we thought it was certainly worth it
Amazing experience! Started in the Nest on the 27th floor with some drinks and appetizers. Then moved to Maxxs for dinner and the food was spectacular! Absolutely delicious. The servers were all very welcoming and first rate
Poor value. Food was disappointing. Kitchen staff appeared disorganized and unprofessional. Service was very slow.
Had early dinner before concert. Food& service was fabulous. Unfortunately a family with a couple of young, hungry toddlers were sat at a table right next to
the Level of service was the worst i’ve Experienced in a long time. Waited a 1/2 hour for drinks - when we pointed out to the waiter they had been on the bar for nearly 20 minutes he didn’t seem to care at all and we waited another 5 minutes before we got them. Food took an hour and 10 minutes from order to being delivered. Food quality was ok but not worth the price.
We had a fabulous dinner before the Chris Stapleton concert! Even though we were stuck in traffic due to the CNE, they greeted us with kindness and wanted us to relax and enjoy the views. Our server was so knowledgeable about the wines and menu and was very attentive. The resto was packed due to concert goers but he was still sweet and kept an eye on our table, even after he was berated by a rude man sitting next to us who made a scene because had to wait for his drink! I would totally return here! Great views of the lake!
Great food recommended the fish and chips. Our waiter was very friendly and kept our table clear of dishes. The food was quick and hot.
Greatly recommend. 5⭐️⭐️⭐️⭐️⭐️
My wife and I go before the Toronto Argo game and we really enjoy it.
First time I sat outside at the patio and it was an enjoyable time. It was my birthday and one of the waiters, Oreste, went over and beyond to make the day special.
The host was amazing, very informative and attentive. Server was a little slow, but still very nice. Food and Wine were spectacular.
It was a great environment, with a good crowd. It was a mix of guests as well as people heading to the Budweiser stage. Had the veal sandwich and it was amazing!
Had a great evening at Maxx's Kitchen. The food was delicious, the service was truly outstanding, and it's a nice, bright, modern space with an open kitchen. Would definitely return.
Dinner and service were great. Breakfast very disappointing as took 10 min to get ask for coffee which was cold. Another 10 to order and 52 min from time in to getting served which was all cold.
Fabulous experience all around!! Will definitely recommend to others!
Very lovely dining room although it was difficult to find walking from Budweiser Stage, even with GPS - it is in the hotel with no signage on the outside.
The menu selection has something for everyone’s taste in my opinion.
I ordered the gnocchi & requested no asparagus, but after a few bites I realized there was ‘a lot’ of asparagus in the dish. The waitress did replace the food quickly & apologized appropriately. We were not in a hurry so this was no issue.
My husband had the fish & chips which he said were delicious- the gnocchi was very good as well.
Both our portions were large and neither of us could finish the whole meal.
All staff we spoke to were efficient, knowledgeable & friendly.
We would definitely recommend this restaurant.
Excellent service by Konrad
Excellent experience, will be back! We hope to sometime come and stay, the entire facility looked amazing. Thank you.
Very nicely surprised by our first outing at Maxx’s Kitchen. Lots of great vegetarian options and I’m not even vegetarian! Good cocktails and great service. Keep up the good work
Enjoyed the food very much and our waiter was excellent accommodating us with Maggie Rogers tunes playing in the restaurant during dinner before her RBC Echo concert. Many thanks.
We went before a concert and had made reservations. It took along time to get seated. We were able to get a seat outside as inside it was very busy and very noisy. While the server was very nice, it took a very long time to order and then get our food. The meals, gnocchi and veal sandwich, were OK. Small servings for a lot of $. When we left the restaurant was almost empty......I just don’t know why they couldn’t plan better for concert nights.
Food was less than average and the prices were quite high ($24 for a veal sandwich). Inside was very noisy and the service was just okay
Amazing food, great view. A bit noisy inside when filled however, it’s not much of a bother. Outdoor seating is phenomenal.
Even though this restaurant was one of the few within walking distance, I would have driven to it even if it had been farther away. All of the staff including Lebert, Yuriy, Yeong, Konrad, and Brian were very patient professional, and accommodating every single time we dined there. The food was delicious and worth every penny! I definitely recommend this restaurant to any who are looking for an exceptional place to dine.
Very good food and fabulous service. A little more casual than I expected but still a nice place.
Food was average pub food at a luxury price. The desserts were a highlight. Portions are small except for a plate of fish and chips that went by our table. Check out the rooftop while you are there. The view is very cool.
Overall the restaurant was fine, it’s the only place to eat at Hotel X so not much choice. Food was fresh and appealing, service reasonable for a very crowded night, noise level a little high due to the crowd and acoustics in the room. Only observation is the cost....a little pricey for the food purchased.
We had a 6pm reservation, ordered right away, and didn’t receive our appetizer until after 7pm and the main until 730. A second drink took 40 mins and didn’t arrive until after the main was finished.
Our server was good, apologized frequently, and said everyone was experiencing the same delay.
The food was mediocre and what you would expect from a slammed and understaffed kitchen.
I’ll continue to take clients and colleagues to the Skybar, but definitely Maxx’s kitchen.
Had an excellent meal and excellent service at this restaurant! Was an awesome fine dining experience!
Terrible experience yesterday night. We waited for 25 minutes for our order to to be taken and then 55 minutrs for the food to arrive. We ordered soup, salad, and a burger - not rocket science food choices. People who came after us were taken care off, had their food, and left but my husband's burger still hadn't arrived after 55 minutes of order. He cancelled the order and then the server walked over with it. He told her to take it back.
The manager came and told us that he would take care of the bill. Totally incompetent serving staff who prioritize certain guests over others. We will defintely NOT be going back.
It is a lovely location and we sat outside overlooking the lake. It is actually quieter outside than inside. Our server, Jessica was wonderful but the kitchen obviously could not keep up with the volume of customers pre concert. We would go back for sure but leave ourselves a lot of time if we’re heading to Ontario place.