Mermaid Winery - Norfolk

4.6
評価・口コミ(127)
31~50 USドル
アメリカ料理(コンテンポラリー)

人気のタグ:

充実のワインリスト
評判のランチ
テラス席

安全対策

清掃と消毒
  • 座席間の表面を消毒します
  • 共有エリアは毎日徹底して清掃します
  • デジタル、使い捨て、または消毒済みのメニューをご提供します
  • お客様に消毒剤またはウェットティッシュをご提供します
Physical Distancing
  • 一度にご来店可能なお客様の人数を制限します
  • 共有エリアでの距離を確保します
  • テーブル間の距離を通常より広く取ります
Protective Equipment
  • 接客担当者はマスクを着用します
  • お客様の食事中以外のマスクの着用を義務付けます
Screening
  • 病気のスタッフの職場への出入りを禁止します
ダイナー127人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
4.6最近の評価をもとに集計
4.5
お料理
4.4
サービス
4.5
雰囲気
4.3
コストパフォーマンス
騒音レベル · 普通
93%の人 がオススメすると言っています
並べ替え
絞込み
JS
vipJulieS
バージニア州
評価・口コミ(6)
6日前にご来店
総合5お料理5サービス5雰囲気5

Food, service and ambience was wonderful! Very covid safe as well. Loved our time there!

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MR
MonicaR
評価・口コミ(1)
2020年11月21日にご来店
総合5お料理5サービス5雰囲気4

Our evening was delightful. The wine choices were perfect and the food was incredible. I especially loved the She Crab Soup. Creamy and delicious.

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DH
vipDennisH
評価・口コミ(22)
2020年11月21日にご来店
総合4お料理4サービス3雰囲気4

Everything was good. Just a bit slow regarding service ( time between glass of wine, food and final Bill) was a bit excessive . But we’re in strange times , and will caulk it up to the Panasonic.

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ML
vipMediaLona
バージニア州
評価・口コミ(34)
2020年11月15日にご来店
総合4お料理5サービス4雰囲気4

Great time; great food. Returning on Thursday.

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LG
vipLindaG
サンフランシスコ・ベイ周辺
評価・口コミ(1)
2020年11月14日にご来店
総合5お料理5サービス5雰囲気5

Food and wine were yummy. We ate in the tasting room because it had gotten a bit cold outside - no heaters when we were there (mid-November.) Small space but quirky and staff was attentive. Will plan to go back when outdoor conditions allow - would be a wonderful place to spend some time then I believe.

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LT
LouisT
評価・口コミ(1)
2020年11月5日にご来店
総合5お料理4サービス5雰囲気5

Food selection was a little too fufu for my personal taste. I prefer the more basic offerings and thought the food items were too pricey.
Enjoyed the wine flight and atmosphere, plus our server, Chauncey, who was a student at ODU was great!!!!!

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YW
YvonneW
バージニア州
評価・口コミ(1)
2020年11月2日にご来店
総合5お料理5サービス5雰囲気5

Celebrated our 41st Anniversary. Great place, Great food and service.

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SH
SophieH
ワシントン DC エリア
評価・口コミ(1)
2020年10月30日にご来店
総合5お料理5サービス5雰囲気5

Traveling into Norfolk for a few days we were so happy to find this hidden gem! Excellent service, delicious food and wine. Almost forgot we were in the middle of an urban area. We can't wait to come back when we are in the area again :)

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年10月26日にご来店
総合5お料理4サービス5雰囲気4

Reunion with a long time friend

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b
brittany
評価・口コミ(3)
2020年10月24日にご来店
総合5お料理5サービス5雰囲気5

Our server was great, took 100 photos lol and didn’t complain. As always the wine (sex 😝) was worth it. Recommend get a bottle of the sex a good sparkling rose. I’ve been coming here for years and it’s always a must go to when I come back to visit.

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年10月22日にご来店
総合5お料理4サービス5雰囲気5

Great experience, food, and service!

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p
pmh20
評価・口コミ(1)
2020年10月18日にご来店
総合4お料理3サービス2雰囲気4

Social distancing was done very well; we felt safe and comfortable the whole time! Only slight annoyance to our day was our server who after learning we were each only getting one glass of wine, quickly lost his politeness and put the bill on our table without our asking when we were only halfway through our drinks. We felt very pressured to leave by him and not well treated, simply because we had only one drink.

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GD
GaryDawn
評価・口コミ(1)
2020年10月17日にご来店
総合5お料理5サービス5雰囲気5

Great atmosphere. Incredible food! Great service! Will, absolutely, be back!!

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MD
MorganD
評価・口コミ(1)
2020年10月11日にご来店
総合5お料理5サービス5雰囲気5

I love the belle burger with the Gouda . It is delicious ! Thanks to my waitress . She was very sweet :)

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C
vipCrissie
バージニア州
評価・口コミ(30)
2020年10月1日にご来店
総合5お料理5サービス5雰囲気5

I've never had a bad time at either Mermaid's locations. Perfect place to relax and catch up with friends!

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RF
RavenF
ワシントン DC エリア
評価・口コミ(6)
2020年9月26日にご来店
総合3お料理5サービス2雰囲気5

This place used to have really great service and they told you about all the specials and really took their time to explain about all the great wines. The service was extremely below expectations and even some of the other servers were extremely rude when we asked to grab our server when we could not find her. Our server was extremely sweet, but was very under knowledgable about wines and could not recommend anything to us. I wanted to buy a couple of bottles, but she brought the check before asking if we wanted anything else. Felt a little bit rushed and not at all Welcomed. I would have thought because of covid and not able to work for a while, they would have gone out of their way to create an even better experience. I even had an open table reservation with a note that it was a special occasion and a birthday celebration and no mention of anything at all from the hostess or from our server. I will try the Virginia Beach location next time.

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年9月26日にご来店
総合5お料理5サービス5雰囲気4

Food was sooo great, as was our server. Had the avocado toast, pastry puff Brie and the blackened tuna nachos. We will be back!

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OT
OpenTable ダイナー
バージニア州
評価・口コミ(3)
2020年9月25日にご来店
総合2お料理3サービス2雰囲気4

This was my second time at Mermaid Winery, but my first time at the Norfolk location. I had very high expectations after my visit to the Virginia Beach restaurant. Upon arrival there we’re about 5-6 employees behind the bar but it took them a couple of minutes to acknowledge us. Once seated I took notice of the spiders webs in the light and hanging from the flower palette hanging from the ceiling. When asked about drinks, I wanted a sweet moscato and my date wanted a semi sweet red. Instead of bringing samples, I received a full glass of a semi sweet white. Due to lack of listening, my date also got a glass of white wine. When I asked the waitress about a semi sweet red she started to say they didn’t offer any until I told her we had a glass at the Virginia Beach location. It took about 45 minutes to receive our food. During our extensive wait, our waitress only came to the table to bring silverware. One we received our food, my potatoes were almost cold and my dates pasta was Luke warm. Out of the hour and 30 minutes we spent there, we were never offered another glass of wine. Needless to say we will not return to this location. We did not feel welcome upon arrival, our waitress was not attentive nor was she knowledgeable about the company’s products, the restaurant was not filthy but eating under cobwebs is not ideal. Overall I would rate the restaurant with 3 stars, only because the food was still good.

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H
Hirenpatel
評価・口コミ(5)
2020年9月19日にご来店
総合5お料理5サービス5雰囲気5

We went with kids and even though our reservation was for outside they accommodated us indoor as weather was a little nippy. The wine suggestion was amazing. Food was great. Our kids had chicken pasta and they enjoyed every last bite. Wife had beet salad and was awesome and I had blackened tuna which was really wonderful. Overall it was a great dinner night with the family. The ambience was really nice too.

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TS
TammyS
評価・口コミ(1)
2020年9月19日にご来店
総合4お料理4サービス5雰囲気5

This my second time visiting this establishment in a very long time. Truly enjoyed it. Server was extremely polite, informative and courteous. I will definitely go back.

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OT
OpenTable ダイナー
バージニア州
評価・口コミ(1)
2020年9月18日にご来店
総合5お料理4サービス5雰囲気5

The place has great food and wine but variety could be better.

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PV
vipPranaVA
バージニア州
評価・口コミ(129)
2020年9月11日にご来店
総合5お料理5サービス5雰囲気5

I cant remember if her name is Jaq or Jaz, but knows her stuff! She was so kind and patient helping me to lick the perfect glass of wine. Food was great, as usual. Can’t wait to come back!0

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BC
BeauC
評価・口コミ(1)
2020年9月9日にご来店
総合2お料理2サービス1雰囲気2

Food was average and the waitress misunderstood my order. Ordered blackened tuna tacos to share and she brought out the tacos and a separate tuna filet entree. Explained to her that we only wanted/ordered the tacos and she became visibly upset and ignored us the rest of the night. Never had an experience like that where the server acted so unprofessionally. Won't be going back and I live right across the street lol

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D
Dave
バージニア州
評価・口コミ(25)
2020年8月28日にご来店
総合5お料理5サービス5雰囲気5

Always great food and good wine. Service is good; staff knowledgeable about wine.

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KS
KinleyS
バージニア州
評価・口コミ(1)
2020年8月21日にご来店
総合5お料理5サービス5雰囲気5

Chauncey was an amazing server ! We had a fantastic experience. The wine was delicious and the atmosphere was very calming and enjoyable. We will be back soon!

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年8月19日にご来店
総合3お料理3サービス1雰囲気3

Overall, a good place to get appetizers and have a few glasses with friends. As a dining experience, it didn’t hit the mark. Appetizers were pretty good (Had fish nachos and cheese and artichoke dip) Entrees were good (had the shank and she had the blackened tuna). There were things on the menu the kitchen was out of and the waiter didn’t inform us until we were trying to order. Chose not to order dessert. The service was a let down. I’m happy to spend money especially if it’s an event or special occasion to include a generous tip to the waitstaff. Very little interaction with us as it was our first time dining there. Wait staff did not ask if it was our first time or if this was any type of special occasion. No assistance guiding us through the menu or wine choices or inform us what the establishment was known for (menu favorites we should try). Maybe go back to purchase a bottle and of wine but not to dine.

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OT
vipOpenTable ダイナー
評価・口コミ(3)
2020年8月15日にご来店
総合2お料理4サービス1雰囲気4

Mermaid Winery is a classic example of unrealized potential and poor execution.
The environment is nice enough, they are handling COVID guidelines well. Nice variety of wines. But the management clearly has not conveyed how to deliver service and of hospitality to the staff. With the exception of our (replacement) server, the entire staff is downright rude - bordering on hostile.
The young woman who greeted us could not have been more rude or disengaged. She literally rolled her eyes at us a few times.
At least four other staff members behind the bar were no better.
After we asked to change tables (which we were left on our own to accomplish) our new server was sweet, but neither well trained nor empowered. When we asked for a wine list, she bluntly stated “that’s we aren’t giving out lists - I told you that I’d make suggestions after you tell me what you like.” Management should have given her training on how to handle that question - especially since the web site boasts over 800 wines. Worse, she had to obtain permission to replace my full glass of wine after a bug flew into it.
We bailed after one glass and an appetizer. We will never return. Best wishes to the owner and management team in getting their act together. Wine is about community, grace, and making people feel comfortable and happy. They fail on every account.

Mermaid Winery - Norfolk
返信日 2020年8月17日

Hi there, Thank you for stopping by and for taking the time to share your experience with us. We strive to deliver an excellent experience and it sounds like we fell short with you. Regarding the wine list, we are not handing them out because it is a 36 page document that we do not have the support staff to sanitize them after each use in order to keep our guests and staff safe. We sincerely appreciate your feedback and it allows us to make positive improvements. Cheers! Jennifer Eichert, Owner

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OT
OpenTable ダイナー
バージニア州
評価・口コミ(5)
2020年8月8日にご来店
総合5お料理5サービス5雰囲気5

Another quiet evening outside with a flight of wine. We chose the French Flight. It was a nice broad selection of wines to taste. The pretzel twists were amazing!

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OT
OpenTable ダイナー
ワシントン DC エリア
評価・口コミ(1)
2020年8月8日にご来店
総合5お料理5サービス5雰囲気5

It was a great outdoor experience! I’m

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T
vipThomas
バージニア州
評価・口コミ(9)
2020年7月19日にご来店
総合5お料理5サービス5雰囲気4

The food and wine are great. They do a very good job with outdoor seating and social distancing.

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T
Theresas
キーウエスト・フロリダキーズ
評価・口コミ(10)
2020年7月6日にご来店
総合5お料理5サービス5雰囲気5

Great service sat outside a little warm that day but no-one was outside had the whole place to ourselves. Food and service was excellent. One glass of wine came with the lunch special the MERMAID GRILLED CHEESE
Sharp Cheddar | Smoked Gouda | French Brie | Zesty Tomato Jam | Bacon | Sourdough was sooo good a must try!

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N
vipNightout
バージニア州
評価・口コミ(6)
2020年7月5日にご来店
総合5お料理4サービス5雰囲気4

Colby was fantastic she perfectly paired the wine to our taste. Colby was attentive and yet not over bearing. Very relaxing evening

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OT
OpenTable ダイナー
バージニア州
評価・口コミ(5)
2020年7月2日にご来店
総合5お料理5サービス5雰囲気5

Another fantastic time at Mermaid Winery. The staff is so friendly and the food is great.

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KM
KittyMagoo
バージニア州
評価・口コミ(7)
2020年6月25日にご来店
総合5お料理4サービス5雰囲気5

Mermaid Winery is always a great place to sit and chill. They are very helpful so you can discover the best wine for you. The tastings are always a hit!

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X
Xtian
バージニア州
評価・口コミ(9)
2020年6月24日にご来店
総合5お料理5サービス5雰囲気5

Everyone in my party of 3 are wine club members and we are used to going to Mermaid for wine tasting during each month's reveal. This month was a bit different however Mermaid staff did not disappoint. First, the red & white wine club selections this month were all amazing! Second, having the wine tasting delivered at our table provided a much more personalized experience. I think it was the manager who did out wine tasting (thin white dude) and he was so friendly and personable and was not reading off of prewritten notes. We also ordered some food which was promptly scarfed up. We loved the old Mermaid Fries poutine style but these new fries with chimichurri and chorizo were great. It is good to see that Mermaid didn't lose one single step during COVID and are able to deliver a mind-blowing experience.

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T
Tasia
バージニア州
評価・口コミ(1)
2020年6月19日にご来店
総合5お料理4サービス4雰囲気5

Nice intimate date night on the patio! Great service

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OT
OpenTable ダイナー
ワシントン DC エリア
評価・口コミ(4)
2020年6月19日にご来店
総合5お料理5サービス5雰囲気5

The food is great, the staff know just what to recommend, and it's right downtown.

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OT
OpenTable ダイナー
ワシントン DC エリア
評価・口コミ(2)
2020年6月15日にご来店
総合5お料理5サービス5雰囲気5

Loved our experience at Mermaid Winery and we all walked out with at least a bottle of wine. The wine flights were a great way to sample options!

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DC
DeannaC
評価・口コミ(1)
2020年6月14日にご来店
総合5お料理5サービス5雰囲気4

Waiter very knowledgeable and patient. Food great!

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D
Dave
バージニア州
評価・口コミ(25)
2020年6月12日にご来店
総合5お料理5サービス5雰囲気5

Food is always great! Chef is really good! Wine choices galore. Staff is knowledgeable and very service-oriented. Outdoor seating wonderful.

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よくある質問

Mermaid Winery - Norfolkでは直接デリバリーを行っています。店舗のデリバリーを注文される場合は、【オンラインで注文する】ボタンをご利用ください。Mermaid Winery - Norfolkは Uber Eats とも提携してデリバリーを行っています。Mermaid Winery - Norfolkはテイクアウトにも対応しています。テイクアウトはお電話((757) 233-4155)でご注文ください。

OpenTable ダイナー127名によるMermaid Winery - Norfolkの評価は4.6☆です。

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