Moxie's Grill & Bar - Richmond British Columbia
Food was fairly good - had to send one dish back (lettuce wrapped burger) but otherwise very good
Hi there, I am so sorry to hear that you had a mishap with your food during your recent dining experience with us. I would love to chat further and find out what the issue was so we can better prevent it in the future if you don't mind emailing me at email@example.com Thank you, Kayla General Manager
Went there on New Years Eve, seated at the heated patio. Quite comfy. Food was OK as usual. It seems the menu has much fewer items than before, they probably have reduced the menu. Got the bellini, the ice is a bit coarse, not as smooth as the ones at Cactus Club. The real downside was the service. Our server was probably new, missed a few points here and there. We waited a long time to order food after our drinks have arrived. Took 30 minutes to bring our water mid dinner. When we asked for a take-out box, she came back with 2 containers without lids. But overall, we enjoyed our dinner. And hey, it's new year's eve!
Hi Alimama, Firstly, Happy New Years! Thank you for choosing us to celebrate your holiday and thank you for taking the time to give us this crucial feedback. I truly apologize for the service as that is definitely not our standard. I would love to hear a little bit more about your experience so we can use it as a learning experience for the team. If you would be so kind as to email me at firstname.lastname@example.org we will be able to make this right for you. Warm regards, Kaity
Menu changes, favorites removed.
menu limited in choices
Hi AJPD2, Thank you for taking the time to write in. We really appreciate your feedback. We have changed our menu recently in order to better serve our clientele with the best quality, fastest food possible. Please contact me at email@example.com and let me know what your favourite dishes are so we can use it for our next menu update. Kind regards, Kaity
Food was excellent and came up fast. Very friendly and efficient staff. Prices reasonable.
Hi Roderick, Thank you for the 5 star review! Please ask for me next time your in so I can thank you in person. Have a great day! Kaity
Good food and excellent service. Following COVID-19 rules
Hi Farley, Appreciate you taking the time to give us a great review! Please ask for me nexttime you're in so I can thank you in person. Cheers, Kaity
There were not a lot of people in the restaurant. Food was delicious and came out very fast. Only complaint was that the waitress seemed to be in a rush to get us out asap which we didn't appreciate.
Hi Barbara, I truly apologize for the experience. We would never want a guest to be rushed out of our restaurant. Please send me an email at moxiesrichmondgm@Moxies.ca and we will make this right for you. Kaity
In these difficult times its so nice to find a restaurant that it clean and welcoming.
We were a party of 3 and seated quickly. Service was very good and Jess was an excellent server, suggested food and was very knowledgeable.
we all enjoyed our food very much.
We shall be back.
Hi Maureen, Thank you so much for the lovely review. Please let me know next time you're in as I would love to say thank you in person. Have a wonderful day! Kaity
Great place to have dinner...try the whipped feta appetizer
Good food good place, will go back
Very good in everything
Thank you so much! We hope you'll come visit us again soon! Kaity General Manager Designate
They just opened everything was done correctly all the protocols were in place
Service was good and so was the food
I hope they get more people visiting them
Hi there, Thank you for your kind words. We hope you'll come in to visit us again! Sincerely, Kaity General Manager Desginate
Although it wasn’t that busy, our server was quite slow in attending to us. The renovation is nice but it seems like the restaurant is noisier. Also, the smaller booths in the centre have no table lighting. When the house lights were turned down, it was quite dark without any table lighting.
Hi Local, Thank you for your recent review. I appreciate your feedback and will follow up appropriately. Please feel free to reach out to me the next time you join us. I would love to come by and say hi. firstname.lastname@example.org Cheers.
Taste, temperature and timing are perfect
Thank you for your view. I am pleased to hear you enjoyed everything! See you again soon. Cheers.
Very good service from Zane. Steak overdone and beets undercooked.
Thank you for your review farley. I appreciate your feedback and will follow up appropriately. Hope to see you again soon. Cheers!
It was a bit noisier than we thought it would be - had to talk rather loudly across the table to be heard; the service took a bit longer than ideal - we waited after ordering, to ask for dessert and then to ask for the bill - granted, it seemed a very busy night. Overall, the service was friendly, accurate, helpful; the food was quite good ranging from a couple appetizers (smashed guac is great!), to the kid's menu meals (full sized burger!) to the tasty ramen! Bonus that we got parking just outside the entrance! Thanks for a very good first experience for my Family, Moxie's!
hi SeekeR, Thank you for our recent review. I am happy to hear your enjoy your experience and had a great first visit. We hope to see you again soon. Cheers.
First time here in this location but everything was great. The place was a bit dark compared to other Moxie locations. We loved everything, Broccoli and Cheese Soup, Salmon Cob Salad and the White Brownie. We’ll be back. Thanks to our server Jessica too, she was great!
Hi there, Thank you for your review. I am glad your loved our food offerings - the chocolate brownie is awesome! We will let Jess know of your kind words. See you again soon. Cheers.
It was great, server was very friendly
Thanks for the awesome review Alex! See you again soon. Cheers.
Our server was wonderful. We stayed at the hotel as we were flying out early the next morning.
Hi there, Thank you for your kind review. I am pleased to hear your server created a wonderful experience for you. I hope you enjoyed your stay. Cheers and see you again soon.
We had the Cajun Chicken burgers which were nicely spiced with just the right amount of fries. Nick looked after us but we noticed the other servers also checked in with us when Nick was busy. Just made it under the wire for happy hour so great value.
Hi Judy, Thanks for the awesome review. I am glad that you enjoyed the blackened chicken burger and that Nick was able to take care of you. We look forward to seeing you again soon! Cheers.
Enjoyed the fish tacos! Found the lighting far too dim and the background noise level (bass track) quite intrusive.
Hi David, Thanks for your recent review. Thank you for your comments - we will take this feedback into consideration for the future. See you again soon - cheers.
Four of us met, two from Chilliwack two from Protection Island. It was a bit cold in the restaurant. Our server was good but did not know what he was saying some of the times. I answered all on one charge card because we were paying and My husband said he was asking about water!!?
The food was good but only one choose the taste of Vancouver deal for lunch, beer or wine, with a choice of three things for $15. I was able to five the wine to the non driver.
We weren't rushed out and we're allowed to linger to chat after paying
Hi Heather, Thank you for your recent review. I am glad to hear you had a positive visit. We hope to see you again soon. Cheers.
Very good service and food is good. Awesome 😀😀😀
Thank you for our fantastic review - look forward to seeing you again soon!
Good food, good service
first didn't see dinner dine out menu,just order regular food.the vegetable is terrible,other food is good,desert is good
Pretty much identical to other locations, decent menu and good quality food and service. Blackened chicken sandwich is rock solid.
Loved the food, way better than Chop's and even cheaper!
Thank you so much for your fantastic review. Hope to see you again soon! Cheers.
The executive chef was touching the food before it came out . Nasty
Best nachos in Richmond! Alcoholic drinks are a little weak on alcohol with lots of ice, but kids love the fancy ice-cream dessert that comes with the kids meal. Would visit again!
I have been to this location for a quick bite while waiting to pick up someone at the airport, but didn't know about their fantastic brunch...It was delicious..great service and quiet enough that my party could have a conversation without yelling:)
Gluten free options
Everything are fine, if the noise is reduced should be better.
Always consistent the food and service were great. It was pretty busy but we got everything served in good time which is good for the young kids. Food was on point.
Food was cold and we ended up having upset stomach all night
Good gluten free options and great service from Jamie
Their servers were pretty friendly and accomodating. My friends and i had a great time celebrating :) the ambience was grea, they gave us a nice spot to enjoy ourselves. We had so much fun!
Thank you Moxie's!
We were a group of 7 and we got in at 11am on a Saturday. No host/hostess was at the front to greet us until 10 mins later even though the restaurant was pretty much empty (only one table of 10 that consisted of 3-4 young children and two other tables of 4 were present). 10 mins after we got seated, a male server comes over and identifies himself as our server and took our drink orders. Only 10 mins after that, a female server (manager on the floor? She had keys around her arm.) identifies herself as our server. (So we get two servers for our table???) She lets us know that the bartender doesn't get in until 12 noon...(You are a Grill and BAR...how do you not have a bartender on shift ready to go by the start of the lunch hour on a Sat?) Ok, fine we waited and got our drinks. When we were ready to order food, there's no server in sight on the floor. The male server was nowhere to be found and the female one was M.I.A as well. After about 15 mins of waiting, I walked over to the washroom only to see the female server in the back kitchen wiping cutlery. We were eventually able to get food ordered and the food was decent. However, I would never come back again as service was not great. You had a group of 7 guys that were hungry and was willing to order drinks at prime lunch hour on a Sat. Yes, we came in early at 11am instead of our reservation time at 11:30am but if the bar was open, we could have ordered more rounds of drinks (which means that you could have earned more sales).
Just wanted to say thank you for the champagne and strawberries that were delivered to us in our room. My boyfriend, as it was his birthday, was surprised and we enjoyed them very much. We chose to dine at moxies for his birthday dinner as well. It was perfect. Our server was exceptional and our meals were fantastic!
We sat at the patio area. Service was friendly and the food was tasty.
Service / food was not good ! Would recommend people to go to this location.
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OpenTable ダイナー152名によるMoxie's Grill & Bar - Richmond British Columbiaの評価は4.2☆です。