Nara Hibachi & Hot Rocks

4.3
評価・口コミ(275)
~30 USドル
鉄板焼き(Hibachi)

人気のタグ:

グループ・宴会に向いている
デートにピッタリ
特別なお食事に向いている
ダイナー275人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
4.3最近の評価をもとに集計
4.6
お料理
4.1
サービス
4.3
雰囲気
4.1
コストパフォーマンス
騒音レベル · 普通
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並べ替え
絞込み
KG
KristjanaG
評価・口コミ(1)
4日前にご来店
総合5お料理5サービス5雰囲気5

Loved the drinks food and especially service . Pricey but worth it

Nara Hibachi & Hot Rocks
3日日前に返信

Thank you for taking the time to post a 5 star review for us. We are thrilled to see you had an awesome experience. We really value your feedback and sincerely appreciate you taking the time to post this lovely review for us.

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T
Tierra
評価・口コミ(1)
4日前にご来店
総合2お料理4サービス1雰囲気2

Reservations were for 8pm didn’t eat until 930pm didn’t get a bill until almost 1030pm

Nara Hibachi & Hot Rocks
4日日前に返信

Tierra, we are sorry that your night was delayed. We value our customers and sincerely hope that you do not allow this isolated incident stop you from coming back.

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K
Kathi
評価・口コミ(1)
5日前にご来店
総合4お料理4サービス3雰囲気3

We thought the food was great, the cook was very fun and friendly. This was our first time to eat at this restaurant.

Nara Hibachi & Hot Rocks
3日日前に返信

Kathi, Thanks so much for your thoughtful and detailed review. We're happy you had a fantastic time with us!

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GD
GarnettD
評価・口コミ(1)
5日前にご来店
総合4お料理4サービス3雰囲気5

Food and ambiance was good service could be a little better. Really disappointed they don’t have a more elaborate dessert menu.

Nara Hibachi & Hot Rocks
4日日前に返信

We take customer feedback seriously and are always looking for ways to do better. Thanks for taking the time to share your comments.

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OT
OpenTable ダイナー
評価・口コミ(1)
5日前にご来店
総合5お料理5サービス5雰囲気5

I had a great tone .

Nara Hibachi & Hot Rocks
4日日前に返信

We are happy to hear you had a great night and hope to serve you again soon.

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OT
OpenTable ダイナー
評価・口コミ(1)
5日前にご来店
総合4お料理5サービス1雰囲気5

The food was amazing. However, our server seemed “above the influence.” She forgot to put our order in and forgot our drinks. The manager was nice enough to comp our cocktails through. Overall, I will return. The hibachi chef could use a bit more personality. I will give them another chance.

Nara Hibachi & Hot Rocks
3日日前に返信

This is incredibly helpful. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart. Thank you again for taking the time to share your experience with us.

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OT
OpenTable ダイナー
評価・口コミ(1)
5日前にご来店
総合5お料理5サービス5雰囲気5

I made reservations for our first sweetest day together, it was such a lovely experience. My partner absolutely LOVES hibachi and truly enjoyed his time there as well. The service was great, we were seated on time, and the vibe was perfect. Definitely would come back for another occasion, but not everyday dining as it can get quite expensive.

Nara Hibachi & Hot Rocks
4日日前に返信

We are thrilled to hear that you had an amazing dinner. Thank you for taking the time to highlight the excellent food and service.

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a
ashleeh
評価・口コミ(1)
5日前にご来店
総合1お料理5サービス1雰囲気2

If I would have got a fork
To eat with im sure it would’ve been great! So bring your own utensils

Nara Hibachi & Hot Rocks
3日日前に返信

Ashleeh, management is looking into your review. We are very sorry that a utensil was not provided. I can see how frustrated you must have been and want to personally make it up to you. Please message us with your information so that I can make things right.

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OT
OpenTable ダイナー
評価・口コミ(4)
6日前にご来店
総合5お料理5サービス5雰囲気5

Good for the first time

Nara Hibachi & Hot Rocks
6日日前に返信

Thanks for sharing your feedback with us. We look forward to your next visit.

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OT
OpenTable ダイナー
評価・口コミ(1)
2021年10月8日にご来店
総合5お料理5サービス5雰囲気5

Very recommended

Nara Hibachi & Hot Rocks
返信日 2021年10月9日

Thank you for your personal recommendation. We value your business and look forward to your next visit.

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M
Moody
評価・口コミ(1)
2021年10月3日にご来店
総合3お料理3サービス4雰囲気5

Sorry but the sushi blows. Although, the hibachi is great

Nara Hibachi & Hot Rocks
返信日 2021年10月5日

Moody, we do really appreciate your message. Thanks for sharing your feedback.

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KR
KayleeR
評価・口コミ(1)
2021年10月2日にご来店
総合4お料理5サービス4雰囲気5

Always enjoy Nara but I think because we came at 9:30 my server and chef was ready to go home. I don’t blame them but positive energy would have been better

Nara Hibachi & Hot Rocks
返信日 2021年10月5日

Thank you Kaylee for taking the time to share your comments. We are always looking at our reviews to strive and do better.

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C
Cedes
評価・口コミ(6)
2021年10月1日にご来店
総合5お料理5サービス4雰囲気4

First time ever going to Nara. Food was great! Service was fast & great!

Nara Hibachi & Hot Rocks
返信日 2021年10月4日

Welcome to Nara. We are thrilled to have you join us and we hope to see you again soon!

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OT
OpenTable ダイナー
評価・口コミ(2)
2021年9月28日にご来店
総合5お料理5サービス5雰囲気5

This is a great place to dine. Its very clean the servers are friendly and all the staff work well to earn the 5 stars given. The food is simply amazing!😋 I love how it has 3 sections Habachi, lounge& hooka. The cook (Vincent) was fun and made the experience a better place 😊

Nara Hibachi & Hot Rocks
返信日 2021年10月1日

It's awesome to hear such great feedback. Thank you very much for your lovely review.

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AG
AntwonG
評価・口コミ(9)
2021年9月28日にご来店
総合2お料理4サービス1雰囲気3

Chef and food was good, service was terrible.

Nara Hibachi & Hot Rocks
返信日 2021年10月6日

Antwon, we are sorry to hear that your service was not great. We will do better. Please do not let this isolated incident stop you from coming back.

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OT
OpenTable ダイナー
評価・口コミ(1)
2021年9月26日にご来店
総合5お料理5サービス5雰囲気5

Great food and service although they were out of ranch for my sesame wings.

Nara Hibachi & Hot Rocks
返信日 2021年9月27日

Not having ranch could have easily taken us down a notch but thankfully you still enjoyed your dinner and service enough to rate us with 5 stars. We appreciate your feedback and look forward to your next visit.

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OT
OpenTable ダイナー
評価・口コミ(1)
2021年9月25日にご来店
総合5お料理5サービス5雰囲気5

Great for birthday parties and singles night.

Nara Hibachi & Hot Rocks
返信日 2021年9月27日

Thank you for taking the time to leave a review and providing your comments. Nara Hibachi is a great spot any celebration. We look forward to your next visit.

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OT
OpenTable ダイナー
評価・口コミ(9)
2021年9月25日にご来店
総合3お料理3サービス3雰囲気2

I took my 3 kids, all under age of 10, to dine there. Super overpriced. $150 for us 4. No cocktails. Ton of oil used in the food. Value is not there.

Nara Hibachi & Hot Rocks
返信日 2021年9月27日

We are sorry to hear about your experience at Nara. Higher costs for labor, meats and seafood are leading to higher prices. The chefs typically squirt what looks like all oil but is mixed with cooking wine as well.

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MH
MoeHachemRealtor
評価・口コミ(1)
2021年9月25日にご来店
総合5お料理5サービス5雰囲気5

Great service, the food was delivered promptly and we got to have a chat with the owner, who was a great guy. Highly recommended!

Nara Hibachi & Hot Rocks
返信日 2021年10月1日

Thank you very much Moe. Its a pleasure to receive such great feedback. Your recommendation is greatly appreciated.

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LT
vipLisaT
評価・口コミ(3)
2021年9月24日にご来店
総合5お料理5サービス5雰囲気5

Our waitress was great. She remembered us from the last time we were there. Our chef was the same too and he was great and remembered us.

Nara Hibachi & Hot Rocks
返信日 2021年9月27日

Thank you Lisa for the wonderful review. We value your feedback and sincerely appreciate you taking the time to post this lovely review for us.

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EM
EllenM
評価・口コミ(4)
2021年9月21日にご来店
総合3お料理4サービス1雰囲気3

Server seemed to be having issues. Took forever to get menus & no kid menus or regular menus provided-only received bar menus even though we were seated for hibachi. Cocktails took half hour to get. Lamest sake bombs ever-they just hand you a beer & bottle of sake…. Hibachi chef was not very interactive or entertaining. We all received just plain fried rice despite having ordered different kinds. Dessert was brought out without table being bussed first. They did sing happy birthday which was nice. Food quality was pretty good, although steak was a bit bland.

Nara Hibachi & Hot Rocks
返信日 2021年9月23日

Hi Ellen, we would like to extend our most sincere apologies about your recent dining experience. We always aim to deliver a great experience, we are disappointed we did not meet your expectations. Thanks for taking the time to bring this to our attention.

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N
Notagain
評価・口コミ(10)
2021年9月19日にご来店
総合5お料理5サービス5雰囲気5

Because of CoVID service was slow due to the fact that there was limited servers. However food ambience etc was great! Will definitely return

Nara Hibachi & Hot Rocks
返信日 2021年9月21日

Thank you for your understanding. We are working very hard to ensure a great experience. We appreciate your lovely review and look forward to your next visit.

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M
Melisse
評価・口コミ(1)
2021年9月19日にご来店
総合5お料理5サービス5雰囲気5

We had an amazing experience for a birthday celebration. The staff was all amazing and the chef did a great job entertaining us while preparing our meal. Definitely 5 star experience.

Nara Hibachi & Hot Rocks
返信日 2021年9月21日

Thank you Melisse for all your comments and for choosing Nara Hibachi for your birthday celebration. We are very happy to hear that your group had a great time with the chef and enjoyed your food.

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OT
OpenTable ダイナー
評価・口コミ(1)
2021年9月17日にご来店
総合2お料理2サービス3雰囲気4

This is my second time at Nara. The first time was great the food was good the staff was great. Yesterday 9/17/21 it was awful. Our waitress had no personality, the food was bland, the crispy calamari was over cooked and salty, the sake was good and priced right though, and we were also charged $12 to substitute a meat for a meat that was less expensive. It would of been nice for our waitress to let us know that the up-charge or difference would be that much. We could of just had the lobster instead of steak it would of been cheaper. Our chef was great though super nice and funny. I think I will go back to Benihana.

Nara Hibachi & Hot Rocks
返信日 2021年9月20日

We appreciate your review. We take feedback seriously and we strive to provide an experience that is unmatched. However, it appears we have fallen short in doing so. Our General Manager, Stoli would like to discuss with you personally. If you would be willing, please send us your name & phone number so that he may get in touch with you quickly. Thank you for your review, we hope to hear from you soon.

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G
Grundy
評価・口コミ(18)
2021年9月17日にご来店
総合5お料理5サービス5雰囲気5

The good was great along with service.

Nara Hibachi & Hot Rocks
返信日 2021年9月20日

Great service! Great Food! All the feedback we are looking for. Thanks for sharing.

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MB
vipMykaB
評価・口コミ(15)
2021年9月17日にご来店
総合1お料理3サービス1雰囲気4

This was easily the worst service experience I’ve had in a long time. Our server was not very present or responsive, and our dinner took approximately 90 minutes to arrive at the table. We had somewhere else to be in the immediate area right after dinner, and the delay caused us to be late. When we realized that we were cutting it close to time, we just asked for our bill and to cancel our meal orders. Our server completely ignored that request, and lo and behold, two minutes later our order magically appeared. After such a delay, you’d expect that the food would have just been prepared, and thus, super hot — unfortunately, that is not the case. Our food was not hot, and felt as though it had just been sitting there waiting for an extended time. After we’d asked to just get our bill and cancel the order, you’d assume that the server would apologize, maybe grab a manager to intervene and apologize, or SOMETHING! None of that happened. How disappointing. I’ve been here many times before, but it is unlikely that my family and I will return.

Please also note that I am aware that many restaurants are struggling with staffing shortages; I dine out very regularly, and I get that. That is no excuse to be totally inattentive to your tables and at least acknowledge customers’ negative experiences. Communication, expectation setting, politeness, and a simple apology, go a long way. Ignoring someone’s negative experience is never the way to go.

Nara Hibachi & Hot Rocks
返信日 2021年9月20日

Myka, you are absolutely correct. Ignoring a customer's negative experience is not the way to go and we are sorry that your overall experience was not great. Please allow us the opportunity to make things right. Management will be reaching out to you.

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BT
BrandonT
評価・口コミ(1)
2021年9月16日にご来店
総合1お料理5サービス1雰囲気1

Waited an hour an 2 minutes with a reservation and all I heard was loud children

Nara Hibachi & Hot Rocks
返信日 2021年9月20日

We are very sorry Brandon for your wait this past weekend. Waiting with a reservation is not the norm for our guests. Please accept our sincerest apologies. We appreciate your patience and hope that you do not allow this isolated issue to stop you from coming back.

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OT
OpenTable ダイナー
評価・口コミ(1)
2021年9月15日にご来店
総合5お料理5サービス4雰囲気5

Loved the environment and food! Staff was very friendly as well!

Nara Hibachi & Hot Rocks
返信日 2021年9月17日

Thanks for leaving a review and mentioning how great the staff was. It means a lot to our entire team and we look forward to serving you and your friends soon!

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RW
RaganW
評価・口コミ(1)
2021年9月15日にご来店
総合5お料理5サービス5雰囲気5

The atmosphere was awesome. Will come back again.

Nara Hibachi & Hot Rocks
返信日 2021年9月16日

Ragan, many thanks for your 5 star review. We are delighted to hear how much you loved Nara. Thanks for sharing your feedback and we look forward to your next visit with us.

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P
Peerless
評価・口コミ(1)
2021年9月14日にご来店
総合5お料理5サービス5雰囲気5

So far best tasting hibachi style restaurant I've been too.

Nara Hibachi & Hot Rocks
返信日 2021年9月16日

We are so happy to be voted "best hibachi." Your review means a lot to us at Nara and we thank you for taking the time to post a wonderful 5 star review.

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RE
ReemE
評価・口コミ(1)
2021年9月4日にご来店
総合2お料理3サービス1雰囲気1

They took too long to bring anything out and it just wasn’t all that

Nara Hibachi & Hot Rocks
返信日 2021年9月6日

Reem, we are very sorry for your delayed service. We understand that the overall experience is as important as the food. We are sorry we missed the mark. We are working hard on staffing to ensure this does not happen again.

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j
joerockt
サンディエゴ
評価・口コミ(3)
2021年9月3日にご来店
総合1お料理3サービス2雰囲気3

Had a reservation for a table inside, but when we got there, they only had teppanyaki tables, or tables outside because there was some sort of event going on that apparently happens several days a week (we went on a Friday). Not really acceptable. Its nice that you had your restaurant filled , but you should let people know that make reservations during these times that an inside table may not be available. Food was ok, nothing great. Service was extremely slow, took a long time for food to come out, server barely came by. Wouldn't recommend.

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EH
EamonH
評価・口コミ(1)
2021年9月3日にご来店
総合5お料理5サービス5雰囲気5

Great dinner and environment! Would recommend the filet!

Nara Hibachi & Hot Rocks
返信日 2021年9月13日

Thank you for the recommendation! There is nothing better than receiving a glowing review from our customers. We are glad you enjoyed your dinner and look forward to having you back.

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L
vipLuv2dinem
評価・口コミ(21)
2021年8月29日にご来店
総合5お料理5サービス5雰囲気5

Great place to eat my family enjoyed it. We were celebrating my nephew passing his drivers test

Nara Hibachi & Hot Rocks
返信日 2021年8月31日

Congratulations to your nephew! We are happy to have shared in your celebration and happy to see your 5 star review.

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OT
vipOpenTable ダイナー
評価・口コミ(3)
2021年8月28日にご来店
総合5お料理5サービス5雰囲気5

Love this place

Nara Hibachi & Hot Rocks
返信日 2021年8月31日

Thank you for your comments. Its always a pleasure to serve you!

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OT
OpenTable ダイナー
ラスベガス
評価・口コミ(1)
2021年8月27日にご来店
総合1お料理4サービス1雰囲気2

They appear to be running a separate hookah club out of the hibachi restaurant which they are running security guards valet etc for with the parking lot all coned off.

The hibachi waitress was rude, slow and was chastised by the chef as she didn’t ask the questions he needed to make the food which is impressive since it’s basically rice choice, soup choice and protein choice.

I’ve eaten here 20 times easily over the years. This was a different restaurant and the chefs clearly now hate thier jobs and didn’t do any of the showmanship of hibachi making it just an expensive rice dinner.

Also they don’t even offer the hot rocks that are part of their name anymore.

Nara Hibachi & Hot Rocks
返信日 2021年8月29日

We want to thank you for being a loyal customer over the years and assure you that our chefs are happy to be a part of our team. We are sorry about your overall experience. We will be sure to address your review with our waitstaff. We understand that customer experience is as important as the food we serve.

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B
Bree
評価・口コミ(1)
2021年8月25日にご来店
総合5お料理5サービス2雰囲気5

Food was great. Our server was nice but seemed overwhelmed. Will go again.

Nara Hibachi & Hot Rocks
返信日 2021年8月26日

Thanks for all your wonderful comments. We appreciate the feedback and look forward to your next visit.

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F
Fred
評価・口コミ(1)
2021年8月25日にご来店
総合4お料理5サービス5雰囲気3

Expensive. But you pay for the experience. Jamie was good on the grill and victoria took care of us. Both very nice and helpful

Nara Hibachi & Hot Rocks
返信日 2021年8月29日

Thank you Fred for sharing your comments. We are always happy to receive the feedback and want to thank you for your review.

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RS
RayanS
評価・口コミ(1)
2021年8月21日にご来店
総合1お料理2サービス1雰囲気1

My reservation was at 8 o'clock and it took the cook an hour and a half to come and cook!
I'm not coming back for sure

Nara Hibachi & Hot Rocks
返信日 2021年8月24日

We are truly sorry about your overall experience at Nara this weekend. Please accept our apologies. We take feedback seriously and will address your comments with our team.

通報する
OT
vipOpenTable ダイナー
評価・口コミ(1)
2021年8月20日にご来店
総合3お料理5サービス3雰囲気3

Food is great. It’s so hot in the restaurant, it ruins the experience. We couldn’t wait to get out of there.

Nara Hibachi & Hot Rocks
返信日 2021年8月23日

Thank you for your feedback. We are always looking at our reviews to provide an exceptional customer experience from start to finish. We appreciate your comments.

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よくある質問

Nara Hibachi & Hot Rocksでは直接デリバリーを行っています。店舗のデリバリーを注文される場合は、【オンラインで注文する】ボタンをご利用ください。Nara Hibachi & Hot Rocksはテイクアウトにも対応しています。テイクアウトはお電話((248) 847-0000)でご注文ください。

OpenTable ダイナー275名によるNara Hibachi & Hot Rocksの評価は4.3☆です。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。現地の制限により、現時点では予約を受け付けていない場合がありますのでご留意ください。