NIXO patio lounge
Despite calling directly and using Open Table, they did not have my reservation. They quickly got a table together but it wasn’t the fireside table we’d requested, which was disappointing because it was a birthday celebration. The food was just so-so. The location was good as we were headed to Staples Center afterwards.
its good enough for a quite dinner , not the place to go to though if you wanted a loud night out !
Excellent for Happy Hour or Dinner before an event or show at the Staples Center or Microsoft Theatre. Service was quick and very attentive. The outdoor patio is beautiful and very relaxing with sofas and canopies. The ambience is nice!
This place is AMAZING! We had a group of 14 ppl and they accommodated all of us! The service was FAST and the food was GOOD!
This place needs HELPPPPPP. My friends and I arrived here for a 7:15 reservation to have a quick bite and a cocktail before seeing Kelly Clarkson. The place was a wreck. After waiting past our reservation time we were sat on a couch...not a table...and it wasn’t even big enough for the 3 people in our group. We couldn’t care because we needed to eat quickly and move on. Everything was a disaster. Our food came. It was incorrect and missing key ingredients. How do you serve a Caesar salad with no dressing? We also in this moment realized that we never received any cutlery, sharing plates, or napkins...and our waitress had never returned to refill our water. We were also charged for something that we didn’t eat on our bill...our waitress forgot to order it so we cancelled it and asked her to take it off of our bill. The manager said she’d take it off and we gave her our cards in good faith that she would take it off and process our payment. As we were walking out I revised the amounts that we were charged. She never took the item off of our bill!!!! We were charged $14 for something we didn’t even eat!!!!!! I was talked out of going back by my friends as they just wanted to move on...but that’s super dishonest and I hope that if they or Luxe hotel want to uphold their reputation they’ll reach out to me to make it right. The whole experience...from the host stand, to the service...to the food was beyond disappointing. It’s such a beautiful location but also such a beautiful disaster.
My friends and I were in DTLA to see a concert at the Staples Center. Everywhere else within walking distance either had a ridiculous wait or required a reservation. We found NIXO on OpenTable and were able to walk right in and be seated immediately. We were given a semi-private cabana, which we all enjoyed. The staff was friendly and attentive, which was nice. The margaritas were top notch! Two of us had the house margarita and another friend had the spicy margarita. Both were fantastic! The food was decent and not ridiculously expensive (at least for DTLA). The only hiccup was that because the restaurant is recently under new management, the menu listed on OpenTable has not been updated and doesn't match their actual menu. Also, our party was asked for a credit card to have on hold, and our server charged the card before asking how we wanted to pay (we wanted to split the check). Other that that, NIXO seems like a hidden gem if you're looking for somewhere quieter and less crowded than the usual suspects.
As a location across the street from Staples Center, they were completely unprepared for pre-concert attendees. While the place wasn't packed, they were unable to take orders, get orders correct, nor service the table. The food was great, the ambiance was great, but the excuses given to us by the management was not.
The service was dreadful, the place was probably half full and it took 15 minutes to place an order and then another 15 for our two glasses of wine to show up. After a couple of good appetizers we finally had to go to the bar to close out our check. Food was good, service was terrible.
Amazing live music on Saturday’s!
I had an amazing time with great service from the second I walked in someone greeted us right away. Our server was very attentive with a great positive attitude as well as the food was amazing. Overall great experience and will highly recommend this place.
When we got to the restaurant for our reservation we were told that it was completely full and they could not seat us. We would have had to wait over an hour to be seated.
We made reservations for outside seating, I confirmed the reservation twice and all was good. When my hubby and I got the restaurant, the host told us that the outside patio was not available because it had been rented out to a private party and it was not open or available to customers. I was extremely upset and said how come they didn’t mention or told me that when I had confirmed my reservation? Nothing was mention neither the first or second time I called to confirm...mind you confirming two hours before my reservation. She said “I’m sorry”. We opt to stay because at this time we wouldn’t be able to find a restaurant to eat at LA Live w/o a reservation. The hostess said come follow me, we went into the inside seating area and she said “you can sit anywhere you would like”. The inside seating was awful it felt like a middle school cafeteria. Food was average and the service was below average. Waiter would take a long time before checking on our table for order taking, refills and so forth.
Needless to say we have been back to LA Live plenty of times, but will never consider going back to NIXO Lounge.
Awesome atmosphere and 5 star service!
Worst place ever!!!!!!!!!!!!!!!!
The service sucks!
The bartenders suck!!
The drinks suck!
The food was ok.
Came to restaurant at time reserved. Waited at door with party of four for five minutes. During this time, nobody greeted us or approached us. I asked a bartender for help and was advised to find a table and sit down. We left and found another place to eat.
We had a confirmed reservation at Nixon and they would not honor it. The manager indicated that they weren't on the Open Table platform and that the reservation should have never been made. We ended up sitting at the bar and the bartenders were friendly and the food was good. However, the attitude of the management was awful. Even when shown the email confirmation they just denied it. They didn't offer any accommodation on price or a free drink or anything. The attitude and treatment was horrible. I will never go there again, will give the place bad reviews and our entire group was frankly shocked at the incredibly poor treatment by the management.
Didn't have the reservation, had to call, couldn't reach anyone. Once there the food wasn't ready, they apologized, we waited, still no food, we left so we didn't miss our concert at Staples Center, with no dinner. We had set aside two hours so this tells you how long we were there waiting for food.
They accepted our reservations with confirmations and everything. But when we got there, they said we can not accommodate you since we have a private event going on. Whole night was ruined.
I rarely write reviews on Open Table, but this experience was so bad I feel that I need to warn others. Basically, Nixon is just a bar, with a seating area where food is served. When we arrived, there was no greeter or anybody else to acknowledge our reservation. In short, the fact that they take reservations is a complete sham. Anyhow, we then found a table and seated ourselves. MORE THAN 30 MINUTES LATER, I was able (with vigorous arm motions) to flag down the harried waitress (who was tasked with handling the entire dining area by herself) so we could place our order. After another long delay, featuring several apologies from the waitress, our food finally showed up, with the wrong items. (I ordered a burger, but got a pizza.) My overall impression was that this place was very poorly managed.
We walked up to a busy bar/patio which looked promising and nice. There wasn't a hostess stand, so I grab a server and asked about my reservation. He said that he had to look for the manager - who never showed up. While waiting for the manager, I was checking for other restaurants availability and realized that I couldn't cancel my reservation since it was already during our reservation time. The server was running around and apologized that he couldn't get the manager. He managed to find a table for us but it was obvious that they were overwhelmed and did not have the manpower to serve all their guests. We sat and waited and with no one in sight that was going to serve us, we got up and left. It was as if we were never there but now we had nowhere to eat because I couldn't make another reservation on OpenTable on this crazy busy night at LA Live.
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OpenTable ダイナー21名によるNIXO patio loungeの評価は4.3☆です。