Oaken Bistro + Bar
Flash-Fried Rainbow Trout*
Braised Collard Greens, White Polenta, Brown Sugar Bacon
Coconut, lemongrass, kaffir lime, milk bread
Skirt Steak **
Fava bean succotash, broccolini, bordelaise
Food was inventive and delicious! Cocktails creative and tasty.
Waitress Abby was nice, friendly, delightful. Food solid to good. Ambiance is where the restaurant comes up short for me. Its a restaurant inside the lobby of the hotel. Nice and clean and fresh, just a big somewhat sterile design.
We are lucky to have Abby. We apologize that your experience cause your perception of us to be less favorable. We do hope you will return, so that we may show you what we are truly capable of.
The hostess was delightful.
Our server was great.
The skirt steak was very good.
It was a very pleasant experience.
Thank you for the review, We will share your feedback with the team. We look forward to serve you again soon!
This was a fantastic place to meet an old high school friend! Service and food was amazing .
Great drinks menu and atmosphere.
Lovely catch up for the last 31 years :)
Will surely be back.
Thank you for sharing, we love hearing that we were able to assist in making your special moment memorable. We look forward to your return.
Service was terrible. Wait staff seemed unhappy to be there. 20 min after our party of 4 ordered, they came to tell us they were our of an item. Charges on bill included the out of stock item. Portions were small. One piece of zucchini bread 8$. Salad wit a few slice of fruit 13.
The service was great. Nice warm welcome and friendly staff. The salad was outstanding. The gnocchi was extremely salty. The flash fried trout was a very small portion. The butterscotch dessert was also salty.
Thank you for your review. We will address your concerns, and hope to have the opportunity to serve you again soon.
Server Emma salvaged the day. She is excellent. First, the herbal Monkey Whale scotch based drink I ordered, one of the "Signature Cocktail" collection, was harsh and bitter--not even a close match to my normally scotch loving taste. It happens. I probably should have been more wary not recognizing 3 out of the 4 ingredients listed on the menu. Emma noticed I wasn’t drinking it and quickly and cheerfully substituted something more palatable. The salad was good--basic and unremarkable. But the main course, one of the simplest and what should have been most elementary items on the (online only-no printed) menu, the Beer-Braised Sheboygan Brat, was rendered nearly inedible by a 5 alarm, fiery jalapeno garnish served over and and generously soaked into the bun. There was no warning. After the drink issue, I didn’t have the heart to say anything to Emma. The cherry crisp desert was delicious.
We are happy that Emma was able to salvage some of your issues. We are lucky to have her. We will address the other issues with your visit, and thank you for your feedback.
The manager was very nice and server very sweet too. Our drinks took a while and she personally came over to apologize for the wait. Food very beautifully presented and delicious. Was surprised that they didn't want to accommodate substitutions requested in my dish, but was actually glad b/c Ioved the dish as it was intended.
Thank you for your feedback. There are times where the preparation of a dish does not allow for certain changes. Thank you for being understanding of this, and we are happy to here that you enjoyed. We hope to serve you again.
Has potential. Definitely short staffed for a Saturday. Food was excellent but it took 20 minutes for a drink. We'll try again in a few months.
Thank you for your review, and for your understanding of the current industry state regarding staffing levels. We are working diligently to address this issue, and we look forward to your return.
Over priced appetizers and very small portions. Drinks were so-so. Service was pleasant. Corporate kitchen trying to be boutique. Would not recommend. So many other options in the area.
Thank you for your feedback. We are happy to see that your service was good, and we do hope to have the opportunity to redeem ourselves in the other areas you've addressed
From starters to dessert, the food was fantastic! Can't wait until my next night there!
Thank you! We are humbled by your enthusiastic review. We look forward to your return.
Phenomenal service. The food was of highest quality and freshness. Unique style and amazing cocktail, beer and wine selections.
Thank you for your review. We put a lot of time and effort into developing a food & beverage program that will wow our guests. Your appreciaton of this facet is very nice to hear. We hope to serve you again soon.
Perfect lunch spot for business or pleasure - great food and ambiance.
Thank you. We want to be a destination for all needs, and are glad to hear that we met yours. We look forward to serving you again soon.
Our server was amazing and made our lunch fun with his excellent personality and quick service. The menu is too limited to go on a regular basis. It would be nice if the restaurant were more enclosed from the lobby. It makes it feel like we’re in the lobby eating instead of in a restaurant.
Thank you for your response. Your concern is something for which we are currently discussing options. We hope to remain one of your dining options so that you may enjoy with us the evolution of Oaken Bistro.
We were disappointed in our first trip to Oaken Bistro + Bar. It was extremely noisy, they were clearly way understaffed in the bar and especially in the dining room with very slow service, the food was ok but not great, and seemed overpriced. The menu was limited. We may try it again for Happy Hour but do not plan to go back for dinner.
Thank you Diane. We are addressing the staffing issues. We anticipate that once we do, it will have a positive effect on all other aspects of the dinning experience. We hope have the opportunity to serve you again soon.
Interesting, creative choices on the menu - not your run-of-the-mill brunch. Everything tasted very good. Service was a bit slow, but staff was friendly.
Thank you. We are happy to hear that you enjoyed your visit, and hope to see you again soon.
We had brunch. The service was awful- really slow (and there was only one other table), took forever to get just coffee, then served everyone except one person and didn’t serve them until 10min later. There were only 4 of us. It was actually the worst service I’ve ever experienced. The waiter wasn’t rude - just… not working?? The thing is, I’ve been to Oaken for dinner before and it was great. Brunch- The food was ok - too much emphasis on inventiveness and not enough actually tasting good. Sorry for the bad review.
No apologies necessary. We welcome feedback as learning opportunities, which your review is. In an effort to maintain the highest quality of food and service, we address all issues posed by our guests to determine our training needs. We hope you will return, and that we will have the chance to deliver you a better dining experience.
Delicious and exotic for a hotel restaurant. We live in lake forest. We weren’t staying at the hotel but heard about Oaken and wanted to try. The choices were limited but good, could use a few more options. The mussels appetizer was very good, with a Thai flavor. The scallops were perfectly prepared and the sauce was especially delicious. The trout was also excellent and the server happily substituted another vegetable for the collard greens. Finally, we had the cherry crisp. Very good, but the crisp part was not crispy. Service could have been slightly more attentive but overall very good. I’m sure we’ll dine there again.
Thank you Beth. Delicious and exotic is a huge compliment in this business, much appreciated. First off, we are sorry to hear you felt you were not attended to properly, and will address that immediately. We are glad to know you will return, so that we may deliver the same great service to match the rest of your dining experience. Thank you again.
The food was outstanding but the staff needs additional training. Not surprising for a new venue. It is unfortunate the dining room does not have adequate shading from the afternoon and early evening sun.
Thank you for your response. We apologize for your experience, we are addressing the issues you have mentioned, and hope to see you again, so that we may showcase our progression..
Food was good, restaurant was clearly understaffed, took long time before they took our order. Manager was very accommodating
Thank you for your review. We are happy to hear that management was helpful and that you enjoyed your meal. We hope to have the chance to serve you again soon.
Small, well executed menu. Well done, chef! Good cocktail, wine and beer selection, reasonably priced.
Ambience just ok. Hotel lobby restaurant and feels like it.
Thank you for your response. We are happy to hear that you enjoyed your time with us, and are looking into your concerns. We hope to serve you again soon.
I would go back for drinks and appetizers but never for dinner. It was far too loud and the food was not as good as the descriptions!
The bartenders were horrible. Dreadfully slow service. The server waiting on us was sweet but waiting for service and our drinks to be delivered was awful. Won’t ever go back. Food was decent. Too bad they can’t get their act together.
We have addressed some of the issues which may have caused this, and hope you will give us a chance to provide you with the level of service we try to provide our guests.
In my egg Benedict was long hair !! So can’t eat . It’s very poor and over price .
We regret to here about your experience. Please contact us to discuss further.
The food was great but the service made it all a bad experience
They have a lot of training to do which is surprising since Hilton should have this all dialed in
The food was excellent, the potatoes were delicious. Our server was polite and attentive.
We stayed at the Forester and dined at Oaken for our wedding anniversary. It’s a great restaurant, fantastic service, excellent food, extensive wine list, and wonderful ambiance!
Great place for a quick dinner. The bar was a little slow to make drinks but we enjoyed the food and the service was great for a new restaurant! I’d definitely go back!
Difficult menu for dinner. Food overpriced a $12 salad consisted of lettuce and three orange pieces.
Waiter was totally dysfunctional. 2nd cocktail never came. Took forever to get the check.
Good food and value. Nice new place to eat. Needs to be a bit more small plate options that compliment larger plates a bit disjointed.
Don’t be fooled by the beautiful website or their “upscale” menu touting themselves as the latest, greatest dining experience on the North Shore. This is a mediocre hotel restaurant in the lobby of a Hyatt Place in an office park. We went on Mother’s Day for what I thought would be a nice, casual dinner with my wife and kids. I called ahead to ensure that kids were welcome and made an early (5:15pm) reservation so that my kids didn’t bother other diners. Although I was told in advance that they had high chairs, in fact they only had 2 in the entire restaurant, so we had to wait until another table was done with their meal. Our server, who was very nice and apologetic, was only one of two servers covering a fairly busy restaurant. When our food arrived, I would say that it was mediocre to decent hotel food. Certainly nothing to compare to the other great restaurants in the area. Although there seemed to be several “managers” scurrying around, they didn’t seem to be helping the staff. Food and drinks (a mixed drink and a beer) took forever to come to the table. If I was on a business trip without a rental car and wanted a quick burger and beer, this place is fine. But, if you live in the area or have the ability to drive a mile or two and are looking for a nice meal, look elsewhere.
Thank you for your feedback. I wanted to first apologize for your experience. This is not typical of us, and we strive to better ourselves at every moment where we may not reach the expectations of our guests. I assure you that your experience will be used as a tool to address when our expected standards are not being reached. We sincerely hope to have the chance to serve you again, and to prove that this was not the norm.
This place is a hidden gem! The chef here is outstanding and honestly belongs in a different location. We were disappointed upon arrival to see that this restaurant is located within a hotel. We assumed the food was going to be sub par, but we were completely blown away. Everything tasted delicious, the presentation was beautiful, and the dishes were creative. The service was decent and the setting was less than ideal (hotel restaurants are never my preference), so like I said...the chef belongs some place that will let her talent truly shine!
Thank you for your kind words. We hope to see you more, as we continue to establish an environment where the talent of our staff and the quality of our product is the focal point.
I am sorry to say this was a disappointment. The food tried too hard to be exciting and different. Their famous cocktail list was ordinary. The atmosphere is a hotel lobby.
We appreciate your feedback, and are sorry to hear we were unable to meet your expectations. Hopefully, you will give us a chance to have you back and wow you as we have son many of our guests.
Sophie, the food & beverage Mgr was exceptional. We had initially waited 20 min for our drinks to be served. Once she learned this, she apologized profusely, procured our drinks immediately and spent time sharing the menu with us. I had the halibut entree which was mouthwatering & truly delicious. My friend had the skirt steak and loved it. They comped our drinks and brought an appetizer of seasoned grilled green beans that were tasty and very well received.
We will definitely return as the food was exceptional. We suggested they dim the lights as they were too bright & deterred from the evening ambiance.
All feedback was appreciated. Sophie was attentive, helpful and clearly loved her job.
Thank you for your feedback. We are happy to hear that we were able to address your issues right away. We are very lucky to have staff like Sophie. We also love hearing about your satisfaction with our product and hope to see you again soon.
Great new restaurant! Wonderful service and delicious food. We went for lunch and will go back for dinner next time.
Thank you for taking the time to share. We look forward to serving you again, and becoming a part of your local dining favorites.
It took us almost a half hour, or maybe closer to twenty minutes. for our drink order to arrive. The noise level is very high and there is definitely no ambience. The restaurant is part of the lobby and with minimal separation. On a positive note, our burgers were very good.
Thank you for your feedback. We are happy to hear you enjoyed the food and hope to be able to serve you better in the future.
Excellent food, innovative and delicious. The mussels with a coconut curry sauce is something you want to drink with a straw.
Thank you for your kind words. We encourage enjoying your meal any way you see fit. Please say hi next time you dine with us, we have plenty of straws.
Enjoyed this new restaurant and will definitely come back. Looking forward to trying new items. Food portions were great, but the wine pour could have been larger for the price.
Excellent. Exceptional. Unexpected. We ordered the "Trio" fish dishes: the Great Lakes Trout, The Stripe Bass and the Monkey Whale! Each plate is perfectly balance. Delicious. Will definitely return for the same trio. Special thanks to our waiter Ray, for the attentiveness.
This was our first time at Oaken. We enjoyed the atmosphere and our bartender, Anthony. Looking forward to trying other menu items and warmer weather so we can sit out on the patio.
Oaken Bistro + Barでは直接デリバリーを行っています。店舗のデリバリーを注文される場合は、【オンラインで注文する】ボタンをご利用ください。Oaken Bistro + Barはテイクアウトにも対応しています。テイクアウトはお電話（(847) 582-6410）でご注文ください。
OpenTable ダイナー53名によるOaken Bistro + Barの評価は3.7☆です。