Oaken Bistro + Bar

3.7
評価・口コミ(53)
~30 USドル
アメリカ料理

人気のタグ:

接待
ハッピーアワー
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安全対策

清掃と消毒
  • 座席間の表面を消毒します
  • 共有エリアは毎日徹底して清掃します
  • デジタル、使い捨て、または消毒済みのメニューをご提供します
  • お客様に消毒剤またはウェットティッシュをご提供します
対人距離の確保
  • 一度にご来店可能なお客様の人数を制限します
  • 共有エリアでの距離を確保します
  • テーブル間の距離を通常より広く取ります
保護具
  • 接客担当者はマスクを着用します
  • お客様の食事中以外のマスクの着用を義務付けます
スクリーニング
  • 病気のスタッフの職場への出入りを禁止します
ダイナー53人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
3.7最近の評価をもとに集計
4.0
お料理
3.7
サービス
3.6
雰囲気
3.4
コストパフォーマンス
騒音レベル · 普通
75%の人 がオススメすると言っています
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並べ替え
絞込み
AT
vipAndreaT
シカゴ・イリノイ州
評価・口コミ(48)
3日前にご来店
総合5お料理5サービス5雰囲気5

Food was inventive and delicious! Cocktails creative and tasty.

通報する
EY
EdwardY
シカゴ・イリノイ州
評価・口コミ(4)
6日前にご来店
総合3お料理3サービス4雰囲気3

Waitress Abby was nice, friendly, delightful. Food solid to good. Ambiance is where the restaurant comes up short for me. Its a restaurant inside the lobby of the hotel. Nice and clean and fresh, just a big somewhat sterile design.

Oaken Bistro + Bar
5日日前に返信

We are lucky to have Abby. We apologize that your experience cause your perception of us to be less favorable. We do hope you will return, so that we may show you what we are truly capable of.

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PJ
vipPJmg
評価・口コミ(75)
6日前にご来店
総合5お料理4サービス5雰囲気4

The hostess was delightful.
Our server was great.
The skirt steak was very good.
It was a very pleasant experience.

Oaken Bistro + Bar
5日日前に返信

Thank you for the review, We will share your feedback with the team. We look forward to serve you again soon!

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JR
JoanneR
評価・口コミ(1)
2021年7月12日にご来店
総合5お料理5サービス5雰囲気5

This was a fantastic place to meet an old high school friend! Service and food was amazing .
Great drinks menu and atmosphere.
Lovely catch up for the last 31 years :)
Will surely be back.

Oaken Bistro + Bar
返信日 2021年7月17日

Thank you for sharing, we love hearing that we were able to assist in making your special moment memorable. We look forward to your return.

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OT
vipOpenTable ダイナー
シカゴ・イリノイ州
評価・口コミ(5)
2021年7月11日にご来店
総合2お料理2サービス1雰囲気2

Service was terrible. Wait staff seemed unhappy to be there. 20 min after our party of 4 ordered, they came to tell us they were our of an item. Charges on bill included the out of stock item. Portions were small. One piece of zucchini bread 8$. Salad wit a few slice of fruit 13.

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T
Tommy
ウィスコンシン州
評価・口コミ(1)
2021年7月9日にご来店
総合3お料理2サービス5雰囲気5

The service was great. Nice warm welcome and friendly staff. The salad was outstanding. The gnocchi was extremely salty. The flash fried trout was a very small portion. The butterscotch dessert was also salty.

Oaken Bistro + Bar
返信日 2021年7月17日

Thank you for your review. We will address your concerns, and hope to have the opportunity to serve you again soon.

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DG
vipDGG3
シカゴ・イリノイ州
評価・口コミ(21)
2021年7月3日にご来店
総合2お料理1サービス5雰囲気3

Server Emma salvaged the day. She is excellent. First, the herbal Monkey Whale scotch based drink I ordered, one of the "Signature Cocktail" collection, was harsh and bitter--not even a close match to my normally scotch loving taste. It happens. I probably should have been more wary not recognizing 3 out of the 4 ingredients listed on the menu. Emma noticed I wasn’t drinking it and quickly and cheerfully substituted something more palatable. The salad was good--basic and unremarkable. But the main course, one of the simplest and what should have been most elementary items on the (online only-no printed) menu, the Beer-Braised Sheboygan Brat, was rendered nearly inedible by a 5 alarm, fiery jalapeno garnish served over and and generously soaked into the bun. There was no warning. After the drink issue, I didn’t have the heart to say anything to Emma. The cherry crisp desert was delicious.

Oaken Bistro + Bar
返信日 2021年7月17日

We are happy that Emma was able to salvage some of your issues. We are lucky to have her. We will address the other issues with your visit, and thank you for your feedback.

通報する
DP
DanaP
シカゴ・イリノイ州
評価・口コミ(62)
2021年6月26日にご来店
総合4お料理4サービス4雰囲気4

The manager was very nice and server very sweet too. Our drinks took a while and she personally came over to apologize for the wait. Food very beautifully presented and delicious. Was surprised that they didn't want to accommodate substitutions requested in my dish, but was actually glad b/c Ioved the dish as it was intended.

Oaken Bistro + Bar
返信日 2021年7月17日

Thank you for your feedback. There are times where the preparation of a dish does not allow for certain changes. Thank you for being understanding of this, and we are happy to here that you enjoyed. We hope to serve you again.

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OT
vipOpenTable ダイナー
シカゴ・イリノイ州
評価・口コミ(6)
2021年6月26日にご来店
総合3お料理4サービス2雰囲気3

Has potential. Definitely short staffed for a Saturday. Food was excellent but it took 20 minutes for a drink. We'll try again in a few months.

Oaken Bistro + Bar
返信日 2021年7月17日

Thank you for your review, and for your understanding of the current industry state regarding staffing levels. We are working diligently to address this issue, and we look forward to your return.

通報する
KS
vipKimberlyS
シカゴ・イリノイ州
評価・口コミ(2)
2021年6月26日にご来店
総合2お料理1サービス5雰囲気3

Over priced appetizers and very small portions. Drinks were so-so. Service was pleasant. Corporate kitchen trying to be boutique. Would not recommend. So many other options in the area.

Oaken Bistro + Bar
返信日 2021年7月17日

Thank you for your feedback. We are happy to see that your service was good, and we do hope to have the opportunity to redeem ourselves in the other areas you've addressed

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SU
StephanieU
シカゴ・イリノイ州
評価・口コミ(1)
2021年6月25日にご来店
総合5お料理5サービス5雰囲気5

From starters to dessert, the food was fantastic! Can't wait until my next night there!

Oaken Bistro + Bar
返信日 2021年7月17日

Thank you! We are humbled by your enthusiastic review. We look forward to your return.

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CS
CarrieS
シカゴ・イリノイ州
評価・口コミ(1)
2021年6月25日にご来店
総合5お料理5サービス5雰囲気5

Phenomenal service. The food was of highest quality and freshness. Unique style and amazing cocktail, beer and wine selections.

Oaken Bistro + Bar
返信日 2021年7月17日

Thank you for your review. We put a lot of time and effort into developing a food & beverage program that will wow our guests. Your appreciaton of this facet is very nice to hear. We hope to serve you again soon.

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OT
OpenTable ダイナー
シカゴ・イリノイ州
評価・口コミ(1)
2021年6月25日にご来店
総合5お料理5サービス5雰囲気5

Perfect lunch spot for business or pleasure - great food and ambiance.

Oaken Bistro + Bar
返信日 2021年7月17日

Thank you. We want to be a destination for all needs, and are glad to hear that we met yours. We look forward to serving you again soon.

通報する
H
vipHappytraveler
シカゴ・イリノイ州
評価・口コミ(26)
2021年6月25日にご来店
総合4お料理3サービス5雰囲気3

Our server was amazing and made our lunch fun with his excellent personality and quick service. The menu is too limited to go on a regular basis. It would be nice if the restaurant were more enclosed from the lobby. It makes it feel like we’re in the lobby eating instead of in a restaurant.

Oaken Bistro + Bar
返信日 2021年7月17日

Thank you for your response. Your concern is something for which we are currently discussing options. We hope to remain one of your dining options so that you may enjoy with us the evolution of Oaken Bistro.

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DP
vipDianeP
シカゴ・イリノイ州
評価・口コミ(34)
2021年6月21日にご来店
総合3お料理3サービス2雰囲気2

We were disappointed in our first trip to Oaken Bistro + Bar. It was extremely noisy, they were clearly way understaffed in the bar and especially in the dining room with very slow service, the food was ok but not great, and seemed overpriced. The menu was limited. We may try it again for Happy Hour but do not plan to go back for dinner.

Oaken Bistro + Bar
返信日 2021年7月17日

Thank you Diane. We are addressing the staffing issues. We anticipate that once we do, it will have a positive effect on all other aspects of the dinning experience. We hope have the opportunity to serve you again soon.

通報する
s
sviks
シカゴ・イリノイ州
評価・口コミ(38)
2021年6月20日にご来店
総合4お料理4サービス4雰囲気4

Interesting, creative choices on the menu - not your run-of-the-mill brunch. Everything tasted very good. Service was a bit slow, but staff was friendly.

Oaken Bistro + Bar
返信日 2021年7月17日

Thank you. We are happy to hear that you enjoyed your visit, and hope to see you again soon.

通報する
OT
OpenTable ダイナー
シカゴ・イリノイ州
評価・口コミ(1)
2021年6月20日にご来店
総合2お料理3サービス1雰囲気3

We had brunch. The service was awful- really slow (and there was only one other table), took forever to get just coffee, then served everyone except one person and didn’t serve them until 10min later. There were only 4 of us. It was actually the worst service I’ve ever experienced. The waiter wasn’t rude - just… not working?? The thing is, I’ve been to Oaken for dinner before and it was great. Brunch- The food was ok - too much emphasis on inventiveness and not enough actually tasting good. Sorry for the bad review.

Oaken Bistro + Bar
返信日 2021年7月17日

No apologies necessary. We welcome feedback as learning opportunities, which your review is. In an effort to maintain the highest quality of food and service, we address all issues posed by our guests to determine our training needs. We hope you will return, and that we will have the chance to deliver you a better dining experience.

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B
vipBeth
シカゴ・イリノイ州
評価・口コミ(7)
2021年6月19日にご来店
総合4お料理5サービス4雰囲気4

Delicious and exotic for a hotel restaurant. We live in lake forest. We weren’t staying at the hotel but heard about Oaken and wanted to try. The choices were limited but good, could use a few more options. The mussels appetizer was very good, with a Thai flavor. The scallops were perfectly prepared and the sauce was especially delicious. The trout was also excellent and the server happily substituted another vegetable for the collard greens. Finally, we had the cherry crisp. Very good, but the crisp part was not crispy. Service could have been slightly more attentive but overall very good. I’m sure we’ll dine there again.

Oaken Bistro + Bar
返信日 2021年6月21日

Thank you Beth. Delicious and exotic is a huge compliment in this business, much appreciated. First off, we are sorry to hear you felt you were not attended to properly, and will address that immediately. We are glad to know you will return, so that we may deliver the same great service to match the rest of your dining experience. Thank you again.

通報する
BA
vipBradA
シカゴ・イリノイ州
評価・口コミ(12)
2021年6月12日にご来店
総合3お料理4サービス2雰囲気1

The food was outstanding but the staff needs additional training. Not surprising for a new venue. It is unfortunate the dining room does not have adequate shading from the afternoon and early evening sun.

Oaken Bistro + Bar
返信日 2021年6月13日

Thank you for your response. We apologize for your experience, we are addressing the issues you have mentioned, and hope to see you again, so that we may showcase our progression..

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B
Batotta82
ヒューストン
評価・口コミ(1)
2021年6月12日にご来店
総合4お料理5サービス2雰囲気4

Food was good, restaurant was clearly understaffed, took long time before they took our order. Manager was very accommodating

Oaken Bistro + Bar
返信日 2021年6月13日

Thank you for your review. We are happy to hear that management was helpful and that you enjoyed your meal. We hope to have the chance to serve you again soon.

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HG
vipHungryGuy
シカゴ・イリノイ州
評価・口コミ(64)
2021年6月11日にご来店
総合4お料理4サービス4雰囲気2

Small, well executed menu. Well done, chef! Good cocktail, wine and beer selection, reasonably priced.

Ambience just ok. Hotel lobby restaurant and feels like it.

Oaken Bistro + Bar
返信日 2021年6月13日

Thank you for your response. We are happy to hear that you enjoyed your time with us, and are looking into your concerns. We hope to serve you again soon.

通報する
SB
vipSallyB
ロサンゼルス
評価・口コミ(22)
2021年6月9日にご来店
総合2お料理2サービス4雰囲気2

I would go back for drinks and appetizers but never for dinner. It was far too loud and the food was not as good as the descriptions!

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OT
OpenTable ダイナー
シカゴ・イリノイ州
評価・口コミ(1)
2021年6月7日にご来店
総合1お料理4サービス1雰囲気1

The bartenders were horrible. Dreadfully slow service. The server waiting on us was sweet but waiting for service and our drinks to be delivered was awful. Won’t ever go back. Food was decent. Too bad they can’t get their act together.

Oaken Bistro + Bar
返信日 2021年6月12日

We have addressed some of the issues which may have caused this, and hope you will give us a chance to provide you with the level of service we try to provide our guests.

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g
gintai
評価・口コミ(1)
2021年5月30日にご来店
総合1お料理2サービス2雰囲気1

In my egg Benedict was long hair !! So can’t eat . It’s very poor and over price .

Oaken Bistro + Bar
返信日 2021年6月12日

We regret to here about your experience. Please contact us to discuss further.

通報する
n
nancym
シカゴ・イリノイ州
評価・口コミ(6)
2021年5月23日にご来店
総合2お料理5サービス1雰囲気2

The food was great but the service made it all a bad experience

They have a lot of training to do which is surprising since Hilton should have this all dialed in

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OT
OpenTable ダイナー
シカゴ・イリノイ州
評価・口コミ(3)
2021年5月23日にご来店
総合4お料理4サービス4雰囲気4

The food was excellent, the potatoes were delicious. Our server was polite and attentive.

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DB
DavidB
シカゴ・イリノイ州
評価・口コミ(10)
2021年5月22日にご来店
総合5お料理5サービス5雰囲気5

We stayed at the Forester and dined at Oaken for our wedding anniversary. It’s a great restaurant, fantastic service, excellent food, extensive wine list, and wonderful ambiance!

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H
vipHappytraveler
シカゴ・イリノイ州
評価・口コミ(26)
2021年5月21日にご来店
総合4お料理5サービス4雰囲気3

Great place for a quick dinner. The bar was a little slow to make drinks but we enjoyed the food and the service was great for a new restaurant! I’d definitely go back!

通報する
E
vipEducatedpalate
シカゴ・イリノイ州
評価・口コミ(50)
2021年5月21日にご来店
総合3お料理4サービス2雰囲気3

Difficult menu for dinner. Food overpriced a $12 salad consisted of lettuce and three orange pieces.
Waiter was totally dysfunctional. 2nd cocktail never came. Took forever to get the check.

通報する
MG
vipMarkG
フェニックス・アリゾナ州
評価・口コミ(1)
2021年5月19日にご来店
総合5お料理4サービス4雰囲気5

Good food and value. Nice new place to eat. Needs to be a bit more small plate options that compliment larger plates a bit disjointed.

通報する
RH
vipRonH
シカゴ・イリノイ州
評価・口コミ(3)
2021年5月9日にご来店
総合1お料理2サービス1雰囲気1

Don’t be fooled by the beautiful website or their “upscale” menu touting themselves as the latest, greatest dining experience on the North Shore. This is a mediocre hotel restaurant in the lobby of a Hyatt Place in an office park. We went on Mother’s Day for what I thought would be a nice, casual dinner with my wife and kids. I called ahead to ensure that kids were welcome and made an early (5:15pm) reservation so that my kids didn’t bother other diners. Although I was told in advance that they had high chairs, in fact they only had 2 in the entire restaurant, so we had to wait until another table was done with their meal. Our server, who was very nice and apologetic, was only one of two servers covering a fairly busy restaurant. When our food arrived, I would say that it was mediocre to decent hotel food. Certainly nothing to compare to the other great restaurants in the area. Although there seemed to be several “managers” scurrying around, they didn’t seem to be helping the staff. Food and drinks (a mixed drink and a beer) took forever to come to the table. If I was on a business trip without a rental car and wanted a quick burger and beer, this place is fine. But, if you live in the area or have the ability to drive a mile or two and are looking for a nice meal, look elsewhere.

Oaken Bistro + Bar
返信日 2021年5月13日

Thank you for your feedback. I wanted to first apologize for your experience. This is not typical of us, and we strive to better ourselves at every moment where we may not reach the expectations of our guests. I assure you that your experience will be used as a tool to address when our expected standards are not being reached. We sincerely hope to have the chance to serve you again, and to prove that this was not the norm.

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M
Maggie
シカゴ・イリノイ州
評価・口コミ(1)
2021年5月9日にご来店
総合4お料理5サービス4雰囲気3

This place is a hidden gem! The chef here is outstanding and honestly belongs in a different location. We were disappointed upon arrival to see that this restaurant is located within a hotel. We assumed the food was going to be sub par, but we were completely blown away. Everything tasted delicious, the presentation was beautiful, and the dishes were creative. The service was decent and the setting was less than ideal (hotel restaurants are never my preference), so like I said...the chef belongs some place that will let her talent truly shine!

Oaken Bistro + Bar
返信日 2021年5月13日

Thank you for your kind words. We hope to see you more, as we continue to establish an environment where the talent of our staff and the quality of our product is the focal point.

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A
vipAjee
シカゴ・イリノイ州
評価・口コミ(91)
2021年5月7日にご来店
総合1お料理1サービス3雰囲気1

I am sorry to say this was a disappointment. The food tried too hard to be exciting and different. Their famous cocktail list was ordinary. The atmosphere is a hotel lobby.

Oaken Bistro + Bar
返信日 2021年5月13日

We appreciate your feedback, and are sorry to hear we were unable to meet your expectations. Hopefully, you will give us a chance to have you back and wow you as we have son many of our guests.

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C
vipCharcharcoco
シカゴ・イリノイ州
評価・口コミ(18)
2021年5月7日にご来店
総合5お料理5サービス5雰囲気4

Sophie, the food & beverage Mgr was exceptional. We had initially waited 20 min for our drinks to be served. Once she learned this, she apologized profusely, procured our drinks immediately and spent time sharing the menu with us. I had the halibut entree which was mouthwatering & truly delicious. My friend had the skirt steak and loved it. They comped our drinks and brought an appetizer of seasoned grilled green beans that were tasty and very well received.
We will definitely return as the food was exceptional. We suggested they dim the lights as they were too bright & deterred from the evening ambiance.
All feedback was appreciated. Sophie was attentive, helpful and clearly loved her job.

Oaken Bistro + Bar
返信日 2021年5月13日

Thank you for your feedback. We are happy to hear that we were able to address your issues right away. We are very lucky to have staff like Sophie. We also love hearing about your satisfaction with our product and hope to see you again soon.

通報する
LK
vipLK23
シカゴ・イリノイ州
評価・口コミ(10)
2021年5月7日にご来店
総合5お料理5サービス5雰囲気5

Great new restaurant! Wonderful service and delicious food. We went for lunch and will go back for dinner next time.

Oaken Bistro + Bar
返信日 2021年5月13日

Thank you for taking the time to share. We look forward to serving you again, and becoming a part of your local dining favorites.

通報する
DW
DavidW
シカゴ・イリノイ州
評価・口コミ(12)
2021年4月30日にご来店
総合2お料理4サービス2雰囲気2

It took us almost a half hour, or maybe closer to twenty minutes. for our drink order to arrive. The noise level is very high and there is definitely no ambience. The restaurant is part of the lobby and with minimal separation. On a positive note, our burgers were very good.

Oaken Bistro + Bar
返信日 2021年5月13日

Thank you for your feedback. We are happy to hear you enjoyed the food and hope to be able to serve you better in the future.

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PU
vipPeterU
シカゴ・イリノイ州
評価・口コミ(5)
2021年4月28日にご来店
総合5お料理5サービス4雰囲気4

Excellent food, innovative and delicious. The mussels with a coconut curry sauce is something you want to drink with a straw.

Oaken Bistro + Bar
返信日 2021年5月13日

Thank you for your kind words. We encourage enjoying your meal any way you see fit. Please say hi next time you dine with us, we have plenty of straws.

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JP
JosephP
シカゴ・イリノイ州
評価・口コミ(2)
2021年4月27日にご来店
総合4お料理4サービス5雰囲気5

Enjoyed this new restaurant and will definitely come back. Looking forward to trying new items. Food portions were great, but the wine pour could have been larger for the price.

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KT
KyT2Dine
シカゴ・イリノイ州
評価・口コミ(5)
2021年4月24日にご来店
総合5お料理5サービス5雰囲気5

Excellent. Exceptional. Unexpected. We ordered the "Trio" fish dishes: the Great Lakes Trout, The Stripe Bass and the Monkey Whale! Each plate is perfectly balance. Delicious. Will definitely return for the same trio. Special thanks to our waiter Ray, for the attentiveness.

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G
vipGerrym
シカゴ・イリノイ州
評価・口コミ(44)
2021年4月22日にご来店
総合4お料理4サービス5雰囲気4

This was our first time at Oaken. We enjoyed the atmosphere and our bartender, Anthony. Looking forward to trying other menu items and warmer weather so we can sit out on the patio.

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よくある質問

Oaken Bistro + Barでは直接デリバリーを行っています。店舗のデリバリーを注文される場合は、【オンラインで注文する】ボタンをご利用ください。Oaken Bistro + Barはテイクアウトにも対応しています。テイクアウトはお電話((847) 582-6410)でご注文ください。

OpenTable ダイナー53名によるOaken Bistro + Barの評価は3.7☆です。

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