Outback Steakhouse - Campbelltown
Not going back or recommending to a friend. Reserved a table to arrive with no tables avialable. Previous experience was horrible to give it another shot but same bad experience.
Impressed at the Covid 19 safety precautions taken at check in.
Pros: the food is fresh and tasty. Good sized portions. Steak is expensive but then it probably always is. Our drink orders were taken promptly
Cons: We got three out of the 4 drinks ordered and had to ask for the 4th. I was only having entrees while the rest were only having mains and I asked for all the food to come out at the same time, which sadly did not happen. My entree came first - I suspect the staff forgot to tell the kitchen to send all the food to our table at the same time. But in their defense, they all seemed very young and a little frazzled because of the heat and all the extra diners.
My biggest suggestions are to always book and don't go on a Saturday night if you can help it. This is a loud, fun place for a party/group booking - definitely not for date night or where you might be trying to have a conversation ( perhaps it's quieter during the week)
Booking for 7pm. Wasn't seated until 7:20. Music was crazy loud. Front desk area was a shamozzle, with no social distancing whatsoever. People paying their bill, people coming into the restaurant, people waiting for tables. Our waiter listened extremely well and our order arrived 100% correct. Food was fresh & delicious. Kids meal $10 was good value. Having to pay the bill and milling around at the front desk doesn't seem covid safe to me, surely the waiter collecting the bill & processing it via a behind the scenes till is better?
Do not go on a hot day. There is no air conditioning and it is too hot to enjoy the food. Went for my birthday dinner and didn't enjoy at all spent most of the time chasing staff for ice water. It was dangerously hot.
No air con on a 44 degree day was a joke.
Price hike wasn't worth the standard
Updated the booking to add highchairs and a pram which weren't accommodated for prior to arriving
Unfortunately, we won't be returning anymore
Always come here, food, atmosphere, staff are/is fantastic
Normally I have no issues with the outback but this time was just a wreck. The meat was mostly fat. I wasn't given any cutlery. No one was around to ask them for any so I had to wait. By the time I seen someone and stopped them my steak was nearly cold.
Great food and plenty of helpful staff. Highly recommended
Not bad, but half the food was cold and we didnt finish it all. Just paid and left.
Also a glass of coke is $8? Really???
Fantastic food and great customer service, I know it’s what I look for when I go out with my family
We have been fans of Outback for many years Recent visit was lacking From sticky table and floors to struggle to get drink orders Mains was missing gravies and ingredients We were disappointed in our night out overall
Service was very slow even though the restaurant was almost empty. 15 minutes have a drink and food order taken. 15 minutes later drinks arrived food only a few minutes later.
Young staff didn't seem to know the menu or what food was being delivered. Two of our meals arrived incomplete. No cutlery delivered and we had to ask for it. Such a shame as it was my daughter's favourite restaurant and it was for her birthday.
The last few times I have been haven’t been to great. Service isn’t very good, forgot to give us a knife and fork to eat our meals with. Orders have been very wrong and to try and get someone attention to change it was nearly impossible. Won’t be going back for a while.
As always the manager was more than welcoming and helpful and the two boys who looked after us were polite, spot on with all our orders and professional! The food was also beautiful and well presented, everyone was happy.
The service was non existent we had to ask for someone so we could order. They kept bringing food to the table we did not order, and when our meal finally came the food was all over cooked and looked like someone though it on the plate. My husband never got his vegetables
Great food. Music was a little loud for conversation.
The restaurant was a bit hot, air con? Overall we were happy, always like dining there
Food quality has definitely dropped since we last went a few years ago especially considering the price increase ($8 for a side of mash potato which was super dry). Sat next to a family telling their kids to "shut the f** up" and it was so so hot inside the restaraunt we all felt ill and left after mains and we never skip dessert! Not the outback steak house we were used to and for well over $100 for an entree and 2x mains and 2x kids meals with drinks it was not worth the price. Won't be back again unfortunately.
Food was very good and good value for money, service was Flat and condescending. An attitude adjustment is really needed
Food was fantastic, staff was great and managers had come around to check everything was ok, which it was. Great atmosphere as well.
Service was great but we ordered via QR code dining in. Couldn’t pick how we wanted our steak cooked and were only able to make one change to the steak sandwich. Steak came our rare so we asked for it to be recooked to well done. When it came back out Turkish bread was stale and we didn’t get the cheese and bacon fries we paid additionally for. Finally got a plate of cheese and bacon fries after everyone had finished eating. We were there for a birthday dinner and we were very disappointed with the food. Our waitress was wonderful though and kept apologising for the errors. Don’t think we’ll be back anytime soon.
Food went to the wrong table.
Food that we ordered was incorrect.
Multiple wait staff coming to our table with no idea of what was going on.
Huge wait for food.
Won't be back.
Not bad bit expensive
Steaks but small
Staff not overly friendly
Staff doesn’t look aroud to take order you have to catch
All the steaks where cooked incorrectly. ...................."......"...................................................
Food was barely warm and the service was very poor. Had to wait for anyone to come and take payment
Great service and great food. Sizzling Sirloin is one to order. It is also available as a shareable plate too.
The service of drinks was super slow, the ordering system was cumbersome and the staff had no idea who was getting what food. The salads came out before the starters. The steaks were good, but a touch overpriced for what we got. Overall it was a very underwhelming experience.
On arrival the restaurant looked nothing short of chaotic. A gentleman in a collared shirt, perhaps management, was wandering looking lots and less than useful. My salad arrived well before any other food item and we had to ask where our drinks were from a staff member almost in a run pace, in the middle of our dinner. Clearly under staffed, very rushed and disorganised. The food was average. There was nothing great about it, other than being edible.
In all my years of managing and eating out at restaurants I’ve never experienced a night like we had. It was appalling and essentially an expensive night out, which we don’t have often. We won’t be back.
Absolutely fantastic the food is awesome and the kids love it as well so all in all very good
The service was slow and food was dry and appeared to be old. Ordered the ribs but they were not edible. It then took 40mjns to get the attention of the waiter
A great place to celebrate a special occasion. Thankyou
Great steak and ribs and nice variety of choices for kids menu
Table booked for 6:45 for a auprise party. Only sat down at 7:10 just as guest whos birthday it was arrived. Service was extremely slow, food was only just warm when it arrived at the table. After the meal, we were sat for 25mins with dirty plates waiting for it to be cleared, I ended up clearing half of the table just so we could have space for the cake.
Our meals were not right, our service wasn’t good. We waved at many staff to get their attention, they acknowledge us no one came over until we were about to leave. I usually really enjoy going to Outback steak house but with this last experience I wasn’t too happy
The ordering off your own phone at the table and paying directly was very useful for our group booking
Menu has changed since the last time I visited, no more popcorn prawns, babyback ribs or even a surf n turf.
My pork ribs were very fatty and grisly, my wife’s steak was that under cooked it was still mooing.
Will not be returning again.
We enjoyed our meal, it was a bit busy but that’s understandable. Very nice my family really enjoyed their meal.
As soon as we walked in, we were met with an easy covid sign in and greeted warmly by our server for our table, the service was great an added to the whole experience. The meals were even better, I asked to send back my steak because it was alittle under medium well and the waitress was happy to help, thanks chefs and floor staff, will definitely be back again.
Always a nice experience with the family at Outback Steakhouse
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OpenTable ダイナー210名によるOutback Steakhouse - Campbelltownの評価は3.7☆です。