Outback Steakhouse - Campbelltown
had a 25 minute wait on our drinks. had entrees come out before our drinks even. all staff members looked like walking zombies, asked 4 different staff for items and took them solid time to get to the table with a few even forgetting to even come back to our table. waited about 5 minutes for a steak knife for a steak that was already at the table going cold. been there over a few times and loved it but this time was a horrible experience will not be returning to this venue.
The customer service and the food here is always outstanding.
Waited too long for drinks, had to ask for plates to be cleared, charged for sauces we didn't get and deserts were wrong didnt offer to correct
We have tried this specific venue a few times and the last 3 times have been disappointing. Steaks not cooked properly, then recooked to be inedible. The calamari is tasteless and the crumbing gooey both times we’ve tried it. Kitchen clearly can’t get it together. It’s a steak house, the one thing you should get right is the steak. Won’t be returning.
The food was really good, the price totally ok. It was not to loud and they served the dinner pretty fast ( Saturday 7pm) we were happy and had a great night ( 4 adults 1 kid )
2 points, it was a little bit to dark in my opinion and I actually like it a bit gloomy. Also at 8pm more people ( 2 big group's) came in and it took to long to clean our table and ask us for our desert and more drinks.
I would definitely go back there and you get great steaks for value. Cheers Marvin
Food was not cooked properly at all,
Steak was totally under cooked for what I asked for and veggies where not cooked properly either
Steak was amazing... please tell me your secret so I can cook one of those beauties at home!
One of the steaks was pretty much blue. We asked for medium rare. Other than that. Everything was good
Overall a good experience. Took a loooong time to get drinks!
It was a fabulous night for my son’s birthday. Food was great, and we didn't have to wait too long to get served. We all had a great night, and would recommend Outback Steakhouse to anyone.
The food was great, the whole table was very happy with their meals. But there was not enough staff on to cope with the increased COVID work load which led to NO social distancing at the front desk.
We were asked to use the QR Code and App to order, which we did, although I'd rather not be staring at my phone scrolling through a mune at a sit-down restaurant, but we were not told that there was a cut off for orders, and so when we went to order dessert the App did not work and staff told us is was too late.
Unhappy customers, lost sales, simply becasue the staf did not do a whip around at 8:45 to say last orders.
We will be back, but we will not use the ordering App.
Absolutely poor service ! Always felt like we were bothering the staff when we asked for something there were about 5 staff standing around talking at one point and not serving tables.. I used to love this place but we will never be back
Our visit this time was poor compared to other visits. Our meals came out staggered. Not just between all the guests but also the individual meal. Sides were not served with the meat. You half finished your meat so it would not go cold whilst still waiting for your mash potato and steamed veg to arrive.
Cheese chips were burnt. Everything else was amazing
The food was amazing except the steak was not as tender as I would have expected from a steak house.
The staff were all really friendly and I will be going again for sure, hopefully the steaks will be better next time.
Steak was tender and juicy. However the mushroom sauce was watery. Steak knives were not provided until we asked. When given the knives, one of the male staff with long hair simply just placed it on our plates having the knives facing us. Did not even apologise for that manner. Other staff were accommodating and checked if we needed anything. Overall ok experience but will not come back as not worth the value.
FOOD was delicious although there was occasions where certain meals and drinks were not available due to shortage of ingredients
Serving size is above average. Definitely a great night out
Great food, great service. I had to order through their app as the waitress was having issues with their tablet.
Steaks were cooked inconsistently. We ordered two medium rare and one was rare. They were not seared and seemed to have been cooked on a low heat.
Great food. Easy to park. Efficient service with a smile.
Having to ask for cutlery, bread and butter knives given for steak which was cooked like a rock and best of all missing the birthday girls main meal and having to be reminded twice about it to eventually take it home. Only 3 young kids working on the floor with one spending most of the time speaking and laughing with her friends.
Food was great and the service was quick the staff were very attentive and friendly
Having a booking for 7pm, & being 10 mins early, we didn’t get seated until nearly 7-15 only because I complained & there were people just walking in & getting taken to there seat because they were COVID safe! W didn’t even get asked or were checked either. We took friends & we were embarrassed at the initial service we received. The waiter that took our order was fantastic.
I may be biased but like always outback is the place to go eat with family and friends
Staff are pretty quick to take first orders for drinks but basically ignore customers after that. Not one come and asked if we would like more drinks and when we called one over, she stated she would get our server to come see us.
No service had to order through phone , food disappointing. Ridiculous every time you want another drink u need to order and pay through phone every time..
Excellent service includingseemless covid log in. Service friendly and food was excellent although they have taken away one of my favourite Popcorn Prawns.
food great enjoyed night
thank you ..............................
The young lady who welcomed us was very friendly, which was a good start. The other staff we dealt with, did not seem as passionate. The food was really amazing, this place is a meat lovers paradise, but in saying that, my wife's cob salad was really good too
The food was very poor.
We ordered a Blooming Onion, which I have ordered many times, but this was the first time I saw it served as a bowl of fried batter chips. If your menu was honest, I wouldn’t have ordered it. It’s supposed to be served as a whole onion, hence the name.
The steak (390g rib eye) was my usual when I go to Outback’s, but it was seriously lacking flavour. I don’t know why, but it just didn’t have the taste that I’m used to from when when I’ve ordered it previously. On the plus side, you actually cooked it properly. I like my steak medium rare, but I normally ask for it rare because you usually overcook it. If I knew you were going to cook it properly, I would have asked for it medium rare.
We ordered the Chocolate Thunder for dessert, and asked for it WITHOUT cream because my partner is allergic. Guess what? It came with cream. Also, the brownie had a distinct burnt flavour.
So essentially, we spent something like $130 on rubbish food.
I can’t ever imagine going back.
We had to return the steak as it was under cooked. We didn’t get side plates for the entree that the six of us was sharing. The Childs dinner came out last usually it comes out first. Even though we asked for the bread rolls we did not receive them. Very disappointed
We were seated outside, which was okay as there were gas heaters on. Our waiter was okay, although she forgot our side salad. The person who served the food definitely needed some training as we couldn't understand her because of the face mask, and she half dropped each plate on the table. The presentation of the meals wasn't great. The chips didn't look crisp, but rather limp and sparse. I had the New York steak, and although cooked as requested, it wasn't great. I didn't leave feeling like I'd really enjoyed my meal especially on Father's day. I was really looking forward to finally getting out of the house and enjoying a juicy steak - but that didn't happen.
Fathers Day lunch. I thought overall positive and pleasant experience. The guy serving us was a highlight. Friendly, helpful and was consistent with follow up during our time there. Didn’t feel overbearing either. Food was good, not the best but still enjoyed our time there.
A lovely family day spent celebrating Fathers Day together
Beautiful food great portion sizes and great service highly recommend
Steak was cooked perfectly-medium rare. I’d go back again for the steak👍🏼
Booked a table for 15 in advance but on arrival they had put someone else on it. Staff handled the situation very poorly. Cheeseburgers were horrible. Hot chips were cold. Overpriced bad food & service was bad. Never going back.
Lovely staff with great hospitality. The food is always perfect. Recommend this restraunt to everyone especially families.
Our first time there was amazing, we had an excellent waiter, although this time could have been a better experience. The manager could have handled something a little better. I left my birthday dinner that night angry and annoyed. The wait staff were great though.
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OpenTable ダイナー143名によるOutback Steakhouse - Campbelltownの評価は3.8☆です。