Outback Steakhouse - Pacific Fair
Easy to find location and child friendly so two wins straight away. Food was cooked perfectly and lots of options. Definitely going back.
I really like it and go their often but most of the time the steaks are either undercooked or overcooked. My son ordered a medium rare steak and it was rare, I ordered medium and it was medium well.
Booking was easy with a direct confirmation via email.
Staff were friendly but are always when we eat here.
Food delivered quickly with friendly staff.
Had my daughters 11 th birthday family dinner
Service was a tad slow considering it was a Wednesday night
But overall the night was awesome
The food was absolutely fantastic as always and the meals are very big
Thoroughly enjoyed our eating experience and would definitely recommend to other people
It was lovely when they brought out the birthday cake that the staff came out and all sang happy birthday to my daughter
Will definitely return as we are regular customers
Friendly and efficient service and my dinner was pretty good too.
When we ordered our meals we asked for our sons food to come out with entree, 20 minutes after the entrees arrived I had to call the waiter and ask where his food was. Once his macaroni and cheese arrived it was disgusting no taste and the pasta was hard not even melted cheese like the menu stated it was cooked god knows when and reheated in the microwave. After we complained about his food the staff asked if there was something else he could have we asked for the chicken strips and chips. The staff then brought a serving of chicken strips this is after 45 minutes of arriving and our 6 year old son had filled up with chips and didn’t want to eat anymore, we had almost finished our main meals by the time his food arrived. I was not impressed with the quality of any of the meals and the price we paid was way more than what the meals were worth. You got our money this time but you won’t see us back there ever again.
Absolutely loved this restaurant! Food was superb! Great variety and accomodating for young kids!
Hi Charlie, thank you so much for your review!!! We do love to have kids here, they always make our day happier! I hope to see you again soon! Regards Livia
Dont think you can get better friendlier customer service anywhere on the coast,
Oh that's so good to hear!! That's our goal, give the best customer service and make our clients happy! Thanks for your visit and I hope to see you again soon! Regards Livia
Horrendous wait staff. No service. Wrong food brought out. Overcharged for double dinner.
Hi Jennifer, Thank you so much for taking the time to send us your review. We actually had a brand new staff member taking care of you that night but we will move her back into training based on your comments. Also, I'm so sorry that our management team missed all the signs that you were frustrated with your overall experience. Regards, Mark
Overall it was very good. My 390gm steak had 90gm of inedible fat and was undercooked per my preference. No offer of another or a free dessert to compensate. Everything was overpriced. Very good service.
Food was very good , steak and chicken was perfectly cooked.
Hi Tony, Thanks for your feedback, I will definitely forward to our chef the complements. Please come back and try our proprietor choice, in that option we add the ribs in it and is amazing!!! We are looking forward to see you again soon. Regards Livia
We love Outback Steakhouse when we visit goldcoast we always end up here for dinner as the meals are always good. Highly recommend
Hi Kate, WE love to have you here!!! Let me know that you are here on your next visit!!! Regards Livia
Had a brilliant time and the staff were amazing. Highly recommend to anyone. Great food and clean place to eat.
We had a very pleasant time, food was all done well and the ambience allowed us to have a nice time and good conversion.
Oh, thanks!!!!! We are so happy to hear your comments, that is a such good review!! I hope to see you again soon in our restaurant. Have a lovely night. Regards Livia
Garlic bread still frozen in some parts
Prawns over cooked
Ribs were nice
Hi Jiminy, Thank you for the nice comments regarding our Ribs & Chicken and I will be sure to let our chef know about the other items that disappointed you. Mark P
The Outback at Pacific Fair is so much better than the other Outback restaurants we have been to. Chef Ian was amazing in taking the time to walk to our table to point out the ingredients for one of the kid's menu as my daughter has allergies to nut and egg. Their manager also came and approach us to cheer up my 3yo as she was starting to throw a tantrum. Not only was the customer service very impressive, food was consistently so good, we ate 3 times during our holiday in QLD for a week (it would have been 4 times but they were busy on one of the nights).
Highly recommend this place and the best Outback we have been to so far in Australia. We will definitely return 👍
Booked a birthday dinner, and it was fabulous... the food was delicious, the blackberry sangria was divine nd the extra mile the staff went to with making the birthday girl feel special was super appreciated by our whole party. Can’t wait to visit again!
Thanks for your review Carey, we love birthday parties!!! You definitely choose really well, our Sangrias are very special and refreshing! We look forward to seeing you again soon. Regards Livia
Great steak! Great service. Easy location. Good range of drinks
Thanks for your review Christine, we loved that you liked our service, food and drinks. We look forward to seeing you again soon. Come to drink our Margarita, is the drink of the month!!! Regards Livia
Consistently good food, and customer service.
The staff make an effort to ensure we are happy and comfortable every visit.
Thanks for your review Bella, that was such an amazing comment. That's one of our goals, consistence and we are very happy that you mentioned. We look forward to seeing you again soon and give you our best service! Regards Livia
Great food! Love the ambience...the service could be better . I love the bread😊
Thanks for your review Ziggy, we are very happy that you liked our food and the restaurant. I am so sorry to hear about the service, I will definitely forward your thoughts to our staff so you can have a different experience next time. We look forward to seeing you again soon Regards Livia
Food wasn’t cooked properly and was cold
Hi Anonymous, I'm so sorry that you didn't enjoy your meal. Thank you for taking the time for your honest feedback but I hope that you didn't remain anonymous and let one of our staff members aware of your concerns so that we could have rectified our mistake. Mark
The ribs were burnt and dry. Very disappointing. Outback Steakhouse in Japan has much better food quality.
Thanks for your review Scott, we are very happy that you liked our service, and that you drove from Brisbane to visit us. I am so sorry to hear about your ribs and thanks for your feedback, I will definitely forward your thoughts to our chef and our supplier. We look forward to seeing you again soon so we can provide you a better experience. Regards Livia
Had a lovely dinner there. The strawberry sangria cocktail hits you like a tonne of bricks but in definitely not complaining. Steak was juicy and nice
Thanks for your review Shaylene, we are very happy as a Steakhouse that you loved your dinner, specially the steak. Next month we will have as Drink of the month the Huckleberry Hooch we will love to have you here to try! We look forward to seeing you again soon. Livia
Where do I begin. The overall service was poor / slow from the time of taking our order (both food and drinks) to the time our meals arrived. There was not enough cutlery on our table for the reservation of four (4) people. One (1) serving of Ribs was uneatable as they had been extremely tough and overcooked, resulting in half a rack being returned to the kitchen. After the other three (3) meals had been finished it took an eternity to have the used plates, cutlery, napkins etc removed from the table. To top my night off when it came to finalizing the bill I was advised that I would incur a surcharge as I was paying by card. I would NEVER go back to any Outback Steakhouse restaurant and i certainly would NOT recommend one.
Hi Darryn, I was so sorry to hear about your tough ribs but thank you so much for letting our manager know so that she was able to replace them and remove them from your bill. I will definitely forward your thoughts regarding the surcharge on your card to our corporate office. Regards, Mark
The food and staff were fantastic at Outback! They really made my friends birthday dinner awesome!
Thanks for your review Ally, we love Birthday Parties, makes our night so much more fun! We look forward to seeing you again soon. Livia
We were a group of 7, the service was very average. Brought wrong drinks to us— and missed 1 meal... So everyone had their meal apart from one person who ended up waiting an extra 20mins for her food.
Won’t be returning anytime soon.
Good afternoon, I was so sorry to hear about what happened on your visit and thank you so much for giving us the feedback. I will forward your review to our team and I really hope you comeback and have a different experience in our restaurant. Regards, Livia
Had been there 2 years ago and still is a great place for a feed. When all that you crave is a great steak this place is so far my favourite
Oh!! We loved to hear that we are your FAV!!! We look forward to seeing you again soon, don't take so long like the last time. Thanks for your visit and your review Livia
Food and services were very good and the prices and speed of services were excellent.
Thanks for your review Tony, that is our goal, make you happy with our food and service. Thanks for your visit, we look forward to seeing you again soon. Livia
The sirloin share plate never lets us down. Delicious!!
That's amazing!! I agree with you, our shareable sirloin is really good!! Thanks for your visit, we look forward to seeing you again soon. Livia
Steaks should have been rested a fair bit longer. Surely everyone much rather wait 10 more minutes for a perfectly rested steak than be disappointed.
Good afternoon, I'm so sorry that you weren't happy with your meal and I will definitely forward your feedback to our chef. Thanks for your visit, we look forward to seeing you again soon, let me know when you are here. Regards, Livia
This is our second visit. First was good so we went back again. Ribs were average and a bit dry. My eye fillet came out well done instead of medium. I let the staff know and they redid my steak. It came out grey and medium rare. Looked like it had been microwaved. I didn’t eat it. We weren’t offered any kind of discount for the mistake at all. Won’t go back again.
Hi GCDiner, I'm so sorry that you weren't happy with your meal and I will definitely forward your feedback to our chef. Regards, Mark
Brought visitors from interstate and they said is was outstanding! Loved it. We are regulars now. Favourite! 😊
Oh That's so good!!! We love when our clients come with friends. Thank you so much! But to know that we are your favourite, this makes us really happy! I hope see you soon! Livia
Best steak on the coast 😋
We have been coming here for ages and never had a bad experience 👍
Hi Mark, we love to hear that!! Because we are a steakhouse to hear that we have the best steak on the coast it is amazing!! Thanks for your visit, see you again soon!! Livia
Overall excellent. probably spent more that we intended but the food was great.
Thanks for your review "Cooldadad", that is always our goal, excellence! We are very happy that you liked the experience and the food. See you soon!! Livia
Great food great customer service and affordable !
Hi Jasmine, we are so happy to hear that, our customers are our priority always!!! We are here to make you happy with a good food and good service. Looking forward to see you again here soon! Livia
Great service and great food !
I’ll be back for sure
Hi Sandra, thanks for your review!!! We will love to have you back here soon!!! Livia
Jessica (brazilian girl) the waitress was amazing. The best service !!!
Hi Sandra, Thank you so much for your visit and comment, we are really happy! See you again soon! Livia
Group of 7 and everyones meal was cooked perfectly. Didnt have to wait long for our meals. Staff were friendly and food is reasonably priced.
Hi Shane, that' s so good to hear! We always try our best to give you a wonderful experience. See you soon! Livia
Always a great meal. The chefs are very efficient and our steaks are always cooked to perfection.. A reliable feed
Hi Guy, thank you so much for your feedback, as a steakhouse it is very important to us serve a delicious and well cooked steak. I am happy that you liked. Please come back and try our Tomahawk. See you soon! Livia
We had a great time and our server was very nice. We would definitely go again and we have.
Hi Erin, thanks for coming to our restaurant! When we receive comments like yours about the service we know that we are going the right way. See you soon! Livia
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OpenTable ダイナー220名によるOutback Steakhouse - Pacific Fairの評価は4.5☆です。