Outback Steakhouse - Parklea
Good & service was fantastic! We definitely are coming back
It was my hubby’s birthday. I booked a table for 2 and requested to put up a sign on the table to say happy birthday. Upon arrival we were taken to table 35 and I could not see any sign up or anyone coming up to say , ‘sorry we have no such sign available in the restaurant, but hay we wish you happy birthday. I was not happy at all.
Anyways the waitress was extremely friendly and food was good.
Thanks for your feed back.
It was very impersonal as had to use an app to order so no real service.
Our entree came out less than 5 minutes before mains. The potato was lumpy and my husband asked for steak medium to well. His plate was covered in blood from the steak he couldn’t even eat it
Would of normally had coffee etc but too much bother to ask for menu scan code get out card to pay.
Thanks for the review all feed back i share with my team so we try to improve.
on receiving main meal asked if potato had sour cream, reply was yes, when he was informed it was not to have sour cream, he refered to the order and said it did not.
if servers do not know what they are serving may be there training should be better, the potato did contain sour cream as was sent back.
Thanks review this is very rare to happen. i will continue to ensure outbackers listen to guests and not make mistakes. I hope the Baker was changed for you.
The staff were friendly and attentive. The food was great .
You would think paying $50 for 1 steak that the place would have thrown in a free sauce, but nope. Once food was delivered, never saw anybody again - a check in even just half way through the meal would have been enough.
Hi Carmen thanks for the feed back.
The food quality has gone downhill which is unfortunate. It's not the same as it used to be.
thanks for the feedback
Awesome food everytime! Always do what they can to please the customers.
Good covid safe practices with temperature checks at the front counter and tables spaced well apart for social distancing. The service staff were friendly and food came out quite quickly. Steaks were nice, soft and juicy and servicing size of chips were plentiful. Salad was really nice with the vinaigrette dressing.
It was just an amazing experience. Great customer service and great food!
Thanks for the review
Awesome food and customer service well done guys and girls.
Took 4 staff members 1.5 hours to make 1 flavoured iced tea.
Thanks for the review and feedback we will look in to this.Patrick
Since the last time I was here (about a year ago), the portion sizes have gotten noticeably smaller while the the price remains the same.
While the flavour of the food itself was still traditional Outback Steakhouse it was nothing outstanding.
The girl who served our table was amazing, she was very attentive and friendly. I don't know her name but she was tall with black long hair. Thanks to her, we could enjoy our meals.
Using tables that were marked not to be used, if people don't have a booking they have to wait until a table is available don't put people that do the right thing and book a table at risk by putting them at tables that should not be used due to social distancing and clearly have marked on them not to be used.
Need to bring the ice cream sundae back, people just want ice cream sometimes
Thanks for the feedback
Great customer service, hot nice delicious food everything is great in total
The service for both drinks and food was very slow. The staff were very obliging but it took almost 20 minutes to receive our ordered drinks and the food took 30 minutes. for the prices, we expected better than this.
Thanks for the feedback
Excellent food big serves friendly helpful staff spaced well
I ordered the ribs which were dry and the chips tasted old. Coleslaw was such a small amount it may as well been left off the plate. My daughters calamari was tough and oily. The burgers were not made as we ordered them. Strip loin is good value for money and my husband really enjoyed that.
Sam thanks for the feedback i will look in to this and work on it. Thanks
Can’t fault the food but the service needs improving
We always enjoy the food at Outback and have never been disappointed. Their service is excellent too.
Our server Abby was brilliant (hope i have her name right) it was one of her first shifts and she was friendly, knowledgably and extremely proactive. She checked in with us mutliple times to ensure we were enjoying our evening, was quick to offer the free refills for our drinks and got our large order correct.
Every employee had a smile on their face all night and seemed happy to be working and their energy complimented the nice family friendly vibe of the restaurant.
We eat here probably twice a month and have never had a bad meal or bad service.
The food is extremely well priced and their are a lot of options to please even my two fussy children. The host on the door was pleasant and welcoming and asked some great questions to ensure we had an enjoyable night.
The restaurant was very clean and I felt safe eating there even during covid - their was sanitiser available, servers all wore masks and waitstaff were quick to clean and sanitise tables.
Well done to the team at outback Parklea on impressing me yet again.
This review is lovely thanks I have ensured Abby has seen it.
Nice and casual, great for families especially with young kids, great food.
Ambience is great, staff is friendly and helpful, food was alright
Brown mash potato. Entree plates not cleared until main meal finished
Thanks Jenny I have spoken to both my managers re this and we will work on it.
We came here for a birthday dinner and service was quite disappointing. We got asked immediately what we wanted, when we just sat down. We asked our server to give us a tiny bit more time and we had to flag him down 30 ages later because he didn’t come back to us.
The birthday dessert came out before the table was even cleaned with our dinner.
Thanks Tilesha your feedback is great and we will continue to increase awareness.
Food was disappointing for the price paid. (i.e. Ceasar Salad was sparse and one serve lacked bacon and as my Son requested no egg, consisted of cheese and salad). Desserts were very nice,
Service was abysmal as had to request service on two occasions and that the table be cleared of finished and dirty plates.
Liquor was ordered, whisky "neat" was under proportioned and cost the same.
Would not return.
I have worked in the Hospitality industry and speak from an informed place.
I also noted on the Reservation booking that it was a 21st, No acknowledgment made of that at all. This is not standard but would have impressed and categorised under Customer Service.
Hi Linda thanks for the feedback. i will mention to my team that you thought that more bacon should have been on the salad. As for the alleged under pour your Ballentines was poured to 30 ml. As for trying to remember all birthdays coming in to the restaurant we do are best servers can have over 8 tables in all wanting birthday requests we do provide a free dessert for birthday tables. thanks again Patrick
the steak, medium rare was very difficult to chew.
Food prices have gone up yet again which was a bit of a shock - in less than 2 weeks dishes have gone up $2!! And the serving size got smaller!
thanks for the feedback i am sure we will discuss this.
Service was great ambiance was great food was very below restaurant standards meat was over cooked for what we asked for ordered mash potatoes tasted like made from a packet even my teenage children said I could make heaps better potato mash and cook a steak much better sorry for the bad comments on food other than the bad food the experience was great just the food let it down tremendously
I had the tbone & had to get my husband to confirm how salty it was
Thanks David for your feed back I will look in to this and ensure our 18 different herbs and spices are being mixed correct before we season your steak.
We find that the prices at Steak House are a bit steep
Stephen Thanks for your feed back and we will always look at our costing and any saving we can do we will pass on to guests. Good news our specials are due to start back up soon which will give guest some great promo cost on some of our food.
Very good experience. I wanted to make a special note that the male servers were actually much more proactive than the female on that particular night. the boys were hustling around the restaurant. Qudos to the boys.
Thanks Shilo for the review
Uncomfortable seating in the booths with lack of cushioning & considerable wear & tear that is need of updating.
Steaks over priced. Fat is acceptable until its half of the steak & the edible part wasn't cooked to order!
Majorly disappointed, given it was for a Milestone Celebration dinner & the Birthday boy LOVES his steaks
HI Donna Thanks for the review I see you ordered 3 ribeys for your dinner which has the most marbling out of all our steaks. With this cut we would always recommend getting it cooked medium and above so the Marbling melts through the steak. but I will keep an eye on this. As for comfort we do have spare cushions and would of happily helped you with this. Thanks Patrick
Great with kids
seated with a crocodile in our booth was fantastic and kept the kids entertained!
Thanks Annette glad we gave you a great time.
As always, the food was very tasty and big serve. The environment was quite nice, filled with family and kids.
An excellent place to have dinner and or lunch.
Thanks Rohit I have passed your review on to the Outbackers.
The ribs are great ... a bit expensive but worth it
Thanks for your feedback
Great customer service.
Coleslaw with ribs? A tiny little metal cup. I was advised it’s not a side salad but a garnish, so the menu description is misleading.
Homemade pickles? A couple of very sour/bitter cucumber slices chucked in with a few shreds of cabbage & mayo. Dodgy.
Ribs were delicious & bloomin’ onion didn’t disappoint.
Thanks Sarah yes your right I will speak to HO about this. but thanks for your feedback.
Great to be back at the Outback Steakhouse enjoying their beautiful food.
Steaks were cooked well. All food was as expected. Long Island iced tea special was a win! A decent American take on Australia as expected 😋
Thanks Geoff only one week left of the $10 long Island next month the Cosmo is king.
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OpenTable ダイナー161名によるOutback Steakhouse - Parkleaの評価は4☆です。