Outback Steakhouse - Parklea
As always, the food is amazing which is why we keep coming back.
The service was outstanding. If I had one small issue, it’d be being checked up on a bit too much.
I know the servers are probably told to check up all the time and with them having less to do with the patrons because of digital ordering etc, they’re left with less to do but I don’t need to be asked 10 times over the course of my meal how my meal is.
Other than that, happy as a pig in mud, as always.
Thank you for your review.
Preferred the old menu, disappointed not to see the ribs and steak combo but built our own version of with sides
Thank you for your feedback.
The beef ribs had little to no flavour and the mushies weren’t as good as I remember.
Thank you for your feedback. We will take it into consideration.
It was fantastic, fantastic food, fantastic service.
My only comment, we left time between ordering entree and mains to avoid our main coming out while still eating entree however it still happened.
Thank you for your feedback Kathryn. We will work on this better.
Good customer service and meals were quick on arriving
Thank you for the 5 Stars Sharon see you back soon.
Very friendly staff Yashika was always making sure everything was okay. Lovely food. Great night out
Thank you Tegs, I am glad that Yashica was able to make your dining experience memorable . See you soon again.
Absolutely wonderful staff! We enjoyed Daniels 30th :) it will be something we will never forget x
Thank you for being a loyal customer to us Andrea we love seeing you. I am glad that Yashica and Dean made the birthday party memorable for you and Daniel.
Always great service and food.
Thank you for the 5 Stars and for being a loyal customer to us Roxanne.
Food was not very good for the price paid. Very disappointing
Everything was very good including customer service except welcomed receptionist. Her attitude was bit rude.
Thank you for your feedback, I am very pleased that you had a great dining experience. Thanks for bringing this to my attention will definitely be fixed.
We were having a great time but waited what at least 30 minutes for dessert. Way too long with a 2 year old in tow. The sever did apologise so they were aware. It seemed there may have been a change of shift that caused the issue. It did sour our birthday celebration unfortunately.
Great lunch, meal was really nice, but a little expensive. But will definitely go again. Atmosphere was great, friendly staff.
Good variety on the menu, portion size great. Little dissapointed with steak, for a steak place I would not retun.
Ribs and chicken were pretty dry! Had to remind them to bring the sides that came with the meal I ordered.
Nice place for a catch up but food is ordinary.
Service was good.
Staff understanding regarding our aversion to download Covid ap and recorded our details through their own .
Steak cooked as requested.
Mac Cheese bland and uninteresting.
Nice to get out of house with quick and courteous table staff.
Eliza our waitress was outstanding. Personable, very polite, helpful with our requests. This was important to us as we had 3 generations in our group. All were very happy with her service.
Thank you for your feedback. We are glad that you had a great dinning experience. I will pass your feedback to Eliza.
I liked the food it was yummy and the staff were pleasant and polite. A little slow on service and delivering of food , garlic bread was too oily for me, and getting a second drink took a long time. I ate at lunch time and it was a little busy by two hours it was very busy and i felt that a family was too close to my table it was hard to listen to my friend talk so we ended leaving earlier than planned.
Enjoy the place with covid safe. Good service and love the food
There is a change in management and or cook. Its not terrible but its not the same please bring back hiw it was
Thanks for your feed back mo change in management or cook sorry if we let you down. Thanks again.
Sent out my daughters meal stone cold. Asked for them to replace it. About 15 minutes later they arrived with other meals and nothing for my daughter. My steak was basically a lump of fat. Service very very slow. Very disappointing as usually so much better.
Dined in for my son's birthday. Reservation process easy and seated quickly. Waiter introduced himself, took drink order then basically disappeared. Took more than 20 minutes for waiter to return. Food arrived promptly, however Gluten Free order was incorrect and sent back. Couldn't get anyone's attention to order more drinks during the meal. At end I asked for bill and takeaway box after another 10 minutes noticed lady whom I asked working behind the bar, laughing and joking with our original waiter. Asked another waiter, again nothing arrived. It was 3rd time lucky, finally the bill and box arrived. The place was not even busy so was very surprised that service was slow given that whenever I looked over at the bar there were always 3 or 4 waiters standing around chatting. Was a fairly disappointing experience.
Food and service was great! Had the red centre beef and prawn pasta, hot classic wings, volcano calamari and prawns, cheeseburger and victoria fillet. Everything was cooked well :)
Thanks MIck for the feedback.
The food was 4/5 but the service was absolutely shocking. We had a booth with 4 people, we ordered appetisers and had finished them and when the mains came out there was no room for the plates. We started re organising the table and empty plates and the server rolled his eyes and huffed and puffed impatiently (even tho it is his job to do what we're doing at this point) then took a plate and left. Same guy then bought the rest of our mains out and we had then re organised a little more and had the empty finished plates there ready to be picked up. At this point I asked for some more napkins because we wiped the table down with the limited ones we had. The server dumped our food and started to walked away. We ended up putting the empty plates on the floor next to the table which workers walked past time and time again and still left there and we also never got any more napkins that we asked for.
4/5 for food 👍
0/5 for service 👎
Thanks Chris for the feedback I will go through this with my FOH manager so we can monitor. I also will speak to my team about your feedback so they know that we always have areas we can improve.
Good for families casual meal
Computer ordering system is a bit clunky
Staff are attentive and pleasant
Thanks Matt for the feedback
Overall pretty good, however we booked cos it was advertised as gf & vegan friendly. Gf menu was very limited, had ordered gf vegan bowl, was then told later that it wasn't available cos out of stock of the brown rice. Ordered plant based gf burger without cheese, order arrived with cheese. Waitress was great, she got another burger done without the cheese but it arrived well after the other mains.
I use to visit this restaurant when I was younger and remembered the food quality to be that of a much higher standard. I run my own cafe/restaurants and the food we experienced was I think a little below par. The chicken for Alice springs chicken was tough, vegetables with fathers steak was bland & steak was really fatty on the New York strip steak and not served medium rare (to overdone). Wouldn’t be rushing back here
Thanks Justin for your feedback. sorry I was unable to give you the experience you remembered. I will endeavor to ensure I look at all areas you mentioned. Thanks
Delicious food and fantastic service. It is our favourite restaurants to dine in!
Thanks Arze for the review. happy you had a good time.
Soup was like it was out of a can. Had to send two meals back. One undercooked and the other main meal was delivered with entree
Good was exactly as expected. I couldn’t have been happier. There was a few hiccups with the waitstaff Making a few errors but nothing that was a real issue and was certainly handled by the manager promptly and courteously.
Service was super friendly and food was fabulous. Serving sizes as generous as any Outback Steakhouse in the USA.
Look forward to returning.
Food was great. I asked for a table when I booked was taken to a booth. Told the lady and it seemed to be to much effort to get us a table. They then brought us someone else’s drink then their food. I asked for brown bread and we had to ask 3 times to get it.
Thanks Linda for the review
The ribs we ordered were quite dry and the coleslaw that accompanied the ribs was in an egg cup size container that was only two forks worth and it was gone. It was abysmal- the amount was so miniscule that they should not even advertise that coleslaw is served with the ribs. Our waiter spent most of his time looking away so that he didn't have to attend to us. The worst experience I have had in a long time.
Food was nice when it finally arrived. We ordered drinks but 20 minutes later we had to ask when they were coming and when they finally arrived the delivered a duplicate drink order five minutes later. We had to ask for the table to be cleared because we hardly saw our waitress no matter how hard we looked for her. When we went to the counter to pay our bill they tried charging us for the drinks we didn’t order!!! When the manager asked how dinner was we expressed our discomfort with the lack of good service and she had no interest whatsoever in the quality of service we received. Pretty poor response to people that just paid $291.00 for their meals..
Enjoyed a lovely meal thanks partly to a voucher we had received from a friend.
Food was great as always. It has been a long time since our last vist as we found it too expensive while our children were younger. Jacket potato was amazing.
Thanks for your review
We always love eating at The Outback Steakhouse, the food is tasty & well prepared & the service is always excellent, it is one of our favourite local restaurants & usually our quick go to when we are pressed for time as the meals are served quickly.
Thanks Libby love the 5 star
Good food quick service. The waiters had good customer service. Always helpful and happy!
Staff are very friendly. Good sized meals. Love the red pasta. Husband always gets the Alice Springs chicken. Kids meals are good value.
Thanks Kristel for your review.
The service was terrible, waiting nearly 20-30 minutes for someone to come and take order.
Complained to the manager but still not good enough
Thanks Andrew for the feedback. Leah did speak to me re your table issues. Thursdays sales did take us by surprise but i have increased staffing levels for future. I am aware that Leah did try to resolve the issue for you on the night. Sorry that we let you down on this night. a lesson learned,
Food is excellent, service was good.
Easy to book on line and overall a good night out.
Bit too noisy, and drinks took a bit too long to arrive, but that wouldn't stop me going again.
Thanks Karen I will work on the drinks speed
Our server MINDY made our night at outback perfectly for mums birthday. She was a great server and entertaining. The food was delicious
Thanks for the feedback I will ensure i tell Mindy.
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OpenTable ダイナー236名によるOutback Steakhouse - Parkleaの評価は4.1☆です。