P.F. Chang's - Louisville
Mandarin Crunch Salad
Floor was dirty in the dining room. The fare is standard chain quality. Our waitress was awesome. We won’t go back.
This was perhaps the worst service we have ever experienced in a restaurant. My husband ordered beers that were not in stock. Unfortunately our server had no clue. At the 30 minute mark we still did not have drinks. It took 45 minutes for the appetizer we ordered to arrive and it was so so at best. We waited so long for our dinner entrees that we complained to the manager and left before the food arrived. The only positive was the manager comped our appetizer and my glass of wine. We will never eat there again!!
It was so nice to get a last minute girls night together and be able to get in quickly! The service was great, our waitress was attentive and very kind. The food was delicious and we over all enjoyed the atmosphere. Definitely planning on coming back soon!
I ordered the same appetizer (one was veggie and I could taste fish( you could tell the oil was old…it was faster for food than drink..the spicy food was bland.
I made a reservation, when we arrived the hostess said all she had was a bar top table in the bar! What is the purpose of making a reservation?
We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!
Amazing service! Amazing food !
It was a great experience with my wife dining there.
Hostess was rude to other customers. We basically had to bus our own table. I get it that restaurants are short staffed but take care of the customers that you do have
Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!
We love PF Changs and normally the service is ok. However this time it was worse than just ok. Way too slow on getting stuff to us. Ordered lettuce wraps for appetizer and then waited 7 minutes to get a plate o eat them with. While I'm on the lettuce wraps which were good except that the lettuce that is being used now doesn't make for a good wrap. The last few times we have been there the lettuce has been to small and not capable of holding the filling. Still tasted great just not the same as it used to be. Other than that the food was very good as usual.
Shane was a great server!
Sadly, PF Chang’s has really gone downhill since my last dining experience. The food I ordered “Buddha’s Feast” tasted like it was frozen Chinese food that had been microwaved - seriously! The vegetables were mushy. My friends liked the sampler tray they ordered, but agreed that mine was really bad. The bottles of beer we ordered took about 20 minutes to arrive, maybe longer. Our waitress said she had to get the manager involved in order to get our beverages. What? How weird. How hard is it to open a bottle of beer? We didn’t even have fancy drink orders. Lastly, the ladies rest room was a mess - paper towels all over the floor from an overflowing waste bin and dust on everything. Really won’t make any plans to eat here again when there are so many other better dining options in Louisville.
Mediocre food. Music was way too loud.
Good food, drinks & service. I had mandarin crunch salad.
It had been years since I’ve been to P.F. Chang’s and forgot how much I liked it! Everything was good from the apps, to the main course, to dessert. Service was top notch too! I definitely won’t wait years again to come back!
Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!
My girlfriend and I enjoyed a nice dinner here. We have been several times and this location has always provided great food and a pleasant dining experience!!
Service was slow to remove dirty plates and glasses and the restaurant was slow
Excellent food and delicious drinks! The manager, Elizabeth, was very gracious and chatted with us after our dinner!
Our server Shane was the best server I've ever had at any restaurant EVER!!! I worked in the industry for a long time and I know good service. Well, this wasn't that...it was SUPERB!!! And, as always, the food was amazing and the atmosphere was perfect.
Arrived at 6:47 for 6:45 reservation and told we would need to wait 5-10 minutes. After 45 minutes we left but were more agitated by watching the hostesses playing around. Horrible experience. They need some adult supervision with customer service experience.
We all enjoyed our meal and the attentive service.
We came for my best friend’s birthday and had an AMAZING time!! Everything was excellent. The food was perfect. And our server was so attentive, friendly, and awesome!
Delicious food! Wonderful server!
So first time since early 2000s and Sébastien our server made the experience. I recommend asking for him
Food was great service was excellent ! Would definitely go back!
We love this place. The Mongolian beef is great. The fried dumplings were the perfect start and the banana spring rolls with that ice cream was delicious.
Sadly, they said they got a new system and my reservation (among others) was not there. Had to wait 45 minutes for a table after being told it would only be 10. Not enough space in the waiting area to allow for social distancing for the amount of people who were in the same boat as us.
The Sesame Chicken was perfectly cooked. The vegetables were well seasoned with a nice crunch. The sesame sauce was delicious. My husband had the shrimp with lobster sauce and ate every bite. We both loved the pork egg rolls and agreed they were a meal in itself. Our server was courteous and checked on us often. Great experience. Definitely recommend
Was craving this and sat alone to eat some delicious Kung Pao. Always good. Thanks.
Always an excellent choice for me and my family. Staff’s extremely courteous and accommodating!
Everything was amazing except the honey chicken it had no flavor at all
Good service and very accommodating to our special requests.
Friendly service and the food was great! Great atmosphere for a intimate dinner.
We were there for drinks and appetizers. Service was great and food good. However I ordered a Manhattan drink and received an Old Fashion.
I had the miso salmon and instead of rice (keto no no) I substituted steamed broccoli and got a side of miso. It was delicious!
The new “piped” in corporate music selection is loud and disturbing. Yes I understand it is your version of private dining but it ruined the dinner and conversation even at our table, regardless of the social distancing.
Also the check in staff is encipherment and frequently rly doesn’t show any care or concern. This is also the norm for the front greet staff.
The only problem we had is that our reservation was for 9 pm. The site we checked said the restaurant closed at 10 pm. When we arrived we were told they were closing at 9 pm which was in 3 minutes. They told us it was fine to stay but we felt uncomfortable the entire time. Our waitress was great though.
The staff was very friendly and helpful by giving recommendations and answering our questions. The food was good but next time I would order something different. Overall good experience.
Another great meal. Brandon did a great job.
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OpenTable ダイナー148名によるP.F. Chang's - Louisvilleの評価は3.9☆です。