P.F. Chang's - Rochester

3.7
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評価・口コミ(29)
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~30 USドル
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アジア料理

人気のタグ:

カジュアルな雰囲気
評判のランチ
誕生日のお祝いにピッタリ
ダイナー29人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
3.7全期間の評価をもとに集計
3.9
お料理
3.9
サービス
3.9
雰囲気
3.7
コストパフォーマンス
騒音レベル · 普通
73%の人 がオススメすると言っています
並べ替え
絞込み
OT
トロント・オンタリオ
評価・口コミ(3)
2019年11月29日にご来店
総合3お料理2サービス2雰囲気4

We were there on a very busy day, so maybe not a typical experience. Service was slow, food was mediocre at best. Flavor was lacking.

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EM
ラスベガス
評価・口コミ(2)
2019年11月14日にご来店
総合5お料理5サービス5雰囲気5

Our waiters were so attentive. I dine here often, but this experience made me want to send all of my colleagues here for business outings. The food, the ambiance, the staff and their service, were all, above my expectations. All of our food came out hot, they even provided us with a little extra sauce for the dishes that were saucy. I can’t wait to go back.

P.F. Chang's - Rochester
返信日 2019年11月26日

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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D
評価・口コミ(6)
2019年11月12日にご来店
総合5お料理5サービス5雰囲気5

Had a great time . Enjoyed good food and very good service. Will go again.

P.F. Chang's - Rochester
返信日 2019年11月13日

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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B
評価・口コミ(1)
2019年11月3日にご来店
総合3お料理4サービス3雰囲気5

We got right in with our reservation at 615. We ordered at 623. 2 adults and 3 children it then took 45 mins to get our food? It wasn't even that busy! Love the place but I think 45mins for rice, Noddles and chicken is a bit much!

P.F. Chang's - Rochester
返信日 2019年11月13日

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
評価・口コミ(1)
2019年10月9日にご来店
総合4お料理5サービス3雰囲気5

OpenTable did not reserve online. Had to call.

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KK
評価・口コミ(4)
2019年8月26日にご来店
総合4お料理4サービス4雰囲気4

Always a solid standby for tasty, consistent asian food.

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L
ワシントン DC エリア
評価・口コミ(4)
2019年8月12日にご来店
総合1お料理4サービス5雰囲気2

A team at PF Chang's in Victor informed us that reservations made on Open Table don't really count with them. Needless to say it was a very frustrating situation this evening as we had to wait in the queue for 30 minutes past our reservation. I would recommend you call the restaurant directly.

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OT
評価・口コミ(3)
2019年7月29日にご来店
総合1お料理1サービス3雰囲気3

Food was cold. Sent back and arrived colder than the first time. Took over an hour to get the meal. Only the rice was hot.

P.F. Chang's - Rochester
返信日 2019年8月8日

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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OT
ボストン・ニューイングランド
評価・口コミ(2)
2019年6月20日にご来店
総合3お料理2サービス4雰囲気3

Food was mediocre, not what I expect from P.F. Chang’s

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MH
評価・口コミ(5)
2019年5月12日にご来店
総合1お料理5サービス1雰囲気2

Quest service ever, from having a half hour delay being seated for a reservation , to over an hour delay being our food after appetizers. Horrendous experience

P.F. Chang's - Rochester
返信日 2019年5月15日

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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OT
フェニックス・アリゾナ州
評価・口コミ(1)
2019年5月12日にご来店
総合1お料理1サービス1雰囲気1

Made reservations for 5:30. At 5:50 we we're still not seated. We ended up going elsewhere as we have child and needed to get to bed at a reasonable hour.

P.F. Chang's - Rochester
返信日 2019年5月15日

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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K
評価・口コミ(1)
2019年5月12日にご来店
総合1お料理1サービス3雰囲気3

It was mother’s day and the kitchen was extremely slow. I understand that can be a very busy day but It took an hour and a half from when we sat down to when we were served. Our waitress was excellent and apologized profusely explaining that they were taking to many take out orders. My meal, pepper steak, was so over cooked that I could hardly chew the meat. I had to leave most of it. I will never go back to PF Chang’s.

P.F. Chang's - Rochester
返信日 2019年5月15日

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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KM
評価・口コミ(16)
2019年3月3日にご来店
総合4お料理5サービス5雰囲気5

We had a great waiter who accommodated all our requests and went to the manager to get us our coupon for appetizers

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AA
ボストン・ニューイングランド
評価・口コミ(13)
2019年2月26日にご来店
総合5お料理5サービス5雰囲気5

I always enjoy the food at P.F. Chang's. It is one of our favorite chain restaurants.

Being early in the week and a snowy evening it was not busy the evening we dined there. We were seated right away. We waited a little bit for someone to come to the table which would generally lead me to downgrade the service but the server who came to our table said he was not the waiter for this table but would be happy to get us started. We were ready to order drinks and dinner so he took our entire dinner. He stopped by a few minutes later to make sure everything was ok. He said the server assigned to our table was overloaded so he would take care of us.

Our drinks came out quickly. I had the Pink Pig Spritz, a special for Chinese New Year and my dining partner had the ginger beer . Both were tasty. We shared the lobster avocado sushi role which was excellent. I had the Spicy Chang Chicken and my dining partner had the Thai Chicken Curry. One minor complaint was that our entrees came out a little too quickly after the appetizer. It was not a problem because we enjoyed all of them together. Our server stopped by a few times to make sure all was good and to refill our water. He apologized again for the slow start to our dinner.

When we were done we asked for our check and our server boxed up our leftovers and brought us fortune cookies. Shortly afterwards the manager stopped by our table to further apologize and insisted we take home a dessert on him.

It was an excellent experience.

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KW
評価・口コミ(20)
2019年2月21日にご来店
総合3お料理4サービス3雰囲気3

This visit was not as fun as usual. Our server was a robot. Just mechanical and scripted and so meh. ‘Drinks?, how about drinks?, just entrees?, no, we can’t substitute anything for rice, everything ok, right, dessert?, coffee?’ We could use a little more from our server and in the past we have very much enjoyed the service. The food itself isn’t really a great value. Over 50.00 with tip for 2 plates of beef and broccoli and a side of spinach. We’re low carb so we don’t have the rice; I really think we should have been offered a substitute side. Even cheap diners do this. Not impressed with this visit at all. Less PF Chang’s that we like and more just assembly line PF Cheapskate’s.

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K
評価・口コミ(58)
2019年2月19日にご来店
総合2お料理3サービス2雰囲気3

Service was disappointing

P.F. Chang's - Rochester
返信日 2019年3月19日

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our Rochester team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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MD
評価・口コミ(2)
2019年2月5日にご来店
総合5お料理5サービス5雰囲気5

Great night out with friends for the Chinese New Year; so glad we made reservations online via Open Table in advance as it was busy :)

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MM
評価・口コミ(1)
2018年12月31日にご来店
総合4お料理4サービス4雰囲気4

Loved our dinner but had to wait almost 1 1/2 hour to get our food. Apps came right out...was not offered a drink for our time...never saw the manager...

Server was good.....kept apologizing

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K
評価・口コミ(11)
2018年12月31日にご来店
総合2お料理2サービス1雰囲気2

Was told when we walked in that they weren’t sure about our reservation because we made it online... and that we should ALWAYS call... then we were seated. Our server was nice... but slow, unorganized... and then gone... apparently he left and they gave us to someone else (I’m guessing the first guy quit?!). The 2nd guy was doing his best but it was NYE and now he’s got extra work... the food was ok, but really the table never was cleared, and it took hours for us to get food when it was ordered. We will not return to eat there again.

I should add that as I walked through the bar area to the restroom, there were numerous people complaining that they’d waited hours for their food that was called in for pick up. Bottom line is that they didn’t seem to have their act together. Scheduling was done sparsely for a notoriously busy evening.

P.F. Chang's - Rochester
返信日 2019年1月18日

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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TS
評価・口コミ(1)
2018年12月31日にご来店
総合2お料理3サービス1雰囲気1

Filthy tables. No utensils. Long wait -- over an hour -- for food on a day/time that didn't seem too particularly busy. Found out the kitchen was backed up because of take-out orders. Dine-in's should be served first. Never again.

P.F. Chang's - Rochester
返信日 2019年1月18日

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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AB
評価・口コミ(1)
2018年12月29日にご来店
総合3お料理4サービス2雰囲気3

The only problem I had with my visit 12/30/2018 is the long wait for food. It took 48 minutes for our food to come out

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BG
評価・口コミ(1)
2018年12月27日にご来店
総合4お料理4サービス4雰囲気4

Seated quick, apps came quickly, all was good - entrees a little slow (wait staff informed table seated after us the kitchen was backed up. Not the best ever visit, by far not the worst. 4 stars....

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LC
評価・口コミ(1)
2018年12月26日にご来店
総合3お料理3サービス5雰囲気2

Seemed very understaffed. Table was dirty and plates too. Food was missing some of its usual flavor.

Waitress did her best to overcome these obstacles and made up for a lot of the shortcomings. Still paying $30 per person I expect better.

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c
評価・口コミ(2)
2018年12月15日にご来店
総合2お料理4サービス1雰囲気5

Had a reservation, was forgotten about after I checked in, had to wait 20 mins to be seated .... came during shift change and was left sitting at the table for 10 mins before a server even came over and greeted us.

P.F. Chang's - Rochester
返信日 2018年12月28日

We are sorry to see this! We would like to reach out to you about your visit. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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KF
評価・口コミ(1)
2018年12月6日にご来店
総合2お料理1サービス4雰囲気5

Portion sizes have decreased. We had an appetizer and a lunch bowl and I was still hungry.

P.F. Chang's - Rochester
返信日 2018年12月28日

We are sorry to see this! We would like to reach out to you about your visit. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

通報する
C
サンフランシスコ・ベイ周辺
評価・口コミ(1)
2018年12月3日にご来店
総合3お料理2サービス3雰囲気4

There were 6 of us. 3 orders were incorrect. We ordered 4 appetizers, one appetizer never made it out. One person didn’t get the soup they ordered. After we brought it to their attention it was brought out. There were a lot of mistakes made so when 3 ppl ordered the tiny shot glass dessert after dinner, we were given 2 extra at no charge as a ‘remedy’ for all the mix ups. This place used to be one of our favorite places for dinner, but each time we returned the main entree/portions have gotten noticeably smaller and smaller each time. It seems like the rice is now the main entree unfortunately instead of the other way around. In order to be full we had to add a lot of rice to our plates because the dinner was very small. VERY disappointing. Food tastes good. It used to be great. Still enjoy the atmosphere. SOMETHING has changed in regard to quality. Isn’t one of our favorite restaurants anymore. Very expensive for the amount of food we got. Wish it would go back to the way it used to be years ago...

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CW
評価・口コミ(1)
2018年11月23日にご来店
総合5お料理5サービス5雰囲気5

Great waitress and large portions. Definitely will be returning.

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RN
バージニア州
評価・口コミ(1)
2018年11月23日にご来店
総合4お料理4サービス5雰囲気4

Good food at a good price. Nice portion sizes.

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CS
評価・口コミ(1)
2018年9月24日にご来店
総合4お料理4サービス3雰囲気3

Food is great and I love that the portions are smaller. It is pretty loud with the music they play, I don't recommend a table near the kitchen.
They have made some changes to the menu, so it is nice to see new options.

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