ダイナー101人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
3.8最近の評価をもとに集計
3.9
お料理
3.7
サービス
3.8
雰囲気
3.6
コストパフォーマンス
騒音レベル · 普通
63%の人 がオススメすると言っています
並べ替え
絞込み
OT
OpenTable ダイナー
評価・口コミ(1)
2020年3月8日にご来店
総合4お料理4サービス4雰囲気4

Met up w-another couple

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JC
JenniferC
ウィスコンシン州
評価・口コミ(1)
2020年2月29日にご来店
総合4お料理3サービス2雰囲気3

Lettuce wraps tasted burnt, service was not great (wait staff seemed preoccupied with other things) and the quality of the food was average.

P.F. Chang's - Rochester Hills
返信日 2020年3月8日

Sorry to see your experience wasn’t what we had hoped it would be! If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

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c
vipchristinew
評価・口コミ(26)
2020年2月27日にご来店
総合5お料理5サービス5雰囲気5

This was the first time i have been here since the menu change. Lettuce Wraps are still on the menu so all is well!! Service was good and friendly and when something wasnt quite rifht we were addressed by a chef and it waz corrected without hesitation. Clean table and area.

P.F. Chang's - Rochester Hills
返信日 2020年3月8日

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

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GR
GregR
評価・口コミ(5)
2020年2月22日にご来店
総合4お料理5サービス5雰囲気4

Excellent food. Great family place. Highly recommend.

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年2月15日にご来店
総合3お料理4サービス3雰囲気3

Good food, like always, but the hostess said they had “too many reservations” which is why they didn’t seat us until after 7:20 for a 7:00 reservation.

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年2月15日にご来店
総合3お料理3サービス1雰囲気3

Had a reservation for 2 at 6:30. Didn’t get a table until 7:15

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年2月7日にご来店
総合2お料理4サービス2雰囲気3

The hostess was extremely rude. There were many tables available and we asked for a different table. She wouldn’t accommodate us and was very rude.

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B
Breiz22
評価・口コミ(3)
2020年2月6日にご来店
総合4お料理5サービス4雰囲気4

Nice place. food were good and the crew very pleasant

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OT
vipOpenTable ダイナー
評価・口コミ(5)
2020年2月1日にご来店
総合3お料理3サービス4雰囲気3

Surprisingly average tasting food considering the menu. Hoping to taste some authenticity, but sadly they appear to not hire quality chefs.

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M
vipMutt004
評価・口コミ(6)
2020年2月1日にご来店
総合4お料理2サービス3雰囲気4

Potsticker app was burnt on arrival, was sent back

Chang’s spicy chicken was flavorless, no heat whatsoever.

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HM
vipHockeyMomOf2
評価・口コミ(37)
2020年1月23日にご来店
総合4お料理5サービス3雰囲気3

Great food, server was sweet - but, a lot of issues with using the PF Chang rewards. It was quite frustrating.

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J
Jrh98
カリブ海
評価・口コミ(11)
2020年1月11日にご来店
総合5お料理5サービス5雰囲気4

It was excellent. We split the Mongolian beef and changs chicken and it was delicious. (Our personal favorites). Service was excellent. A good night on a crummy weather day.

P.F. Chang's - Rochester Hills
返信日 2020年1月18日

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

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OT
vipOpenTable ダイナー
評価・口コミ(17)
2020年1月4日にご来店
総合4お料理4サービス5雰囲気4

Too noisy to talk with friends (we are seniors). Food was good, esp the crunchy mandarin salad and the salmon. Friends had the fab Mongolian beef. Chicken & shrimp with curry dish was a bit too soupy. GREAT service! Special treat for the birthday girl was a nice touch.

P.F. Chang's - Rochester Hills
返信日 2020年1月12日

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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OT
OpenTable ダイナー
評価・口コミ(4)
2019年12月28日にご来店
総合5お料理5サービス5雰囲気5

We had a great dinner ! Great food and the service was great, the bill also came back way cheaper than we expected !

P.F. Chang's - Rochester Hills
返信日 2020年1月12日

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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JZ
JanetZ
評価・口コミ(1)
2019年12月27日にご来店
総合3お料理3サービス3雰囲気5

Ramen doesn't look anything like pictured. Mostly broth. Maybe this was a fluke. I might try it again.

P.F. Chang's - Rochester Hills
返信日 2020年1月12日

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
OpenTable ダイナー
評価・口コミ(1)
2019年12月26日にご来店
総合2お料理2サービス2雰囲気4

It was a beautiful location but once we were seated, it all ended. The order was wrong. My husbands steak was burned and it was $70. I don’t mind paying that for a nice dinner but....not burnt food

P.F. Chang's - Rochester Hills
返信日 2020年1月12日

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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LM
LynneM
ラスベガス
評価・口コミ(1)
2019年12月24日にご来店
総合2お料理4サービス1雰囲気3

We had reservations and were seated bit early as the place was not busy yet. But then we waited almost an hour for our food. We were told that the takeout and catering orders took precedence over the seated guests. We would have done better to call in a carryout to be delivered to our table! And although our waitperson stopped to explain several times, she never refilled our waters/pops until we asked finally. That's my second time there since they first opened but it will be my last.

P.F. Chang's - Rochester Hills
返信日 2020年1月12日

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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DD
vipDanD
評価・口コミ(17)
2019年12月14日にご来店
総合1お料理3サービス3雰囲気3

The restaurant staff and kitchen was completely overwhelmed with carry out order promotion that swamped the kitchen and food was taking 1.5 hours to come out. I never received my entrée and the appetizer arrived at the end before I cancelled the rest of our meal. Terrible evening.

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OT
OpenTable ダイナー
評価・口コミ(1)
2019年12月8日にご来店
総合3お料理4サービス3雰囲気4

Super long wait for food. Brought things out at wrong time. Drink made wrong. Appetizers came out at different times. Egg rolls I ordered with dinner came out 25 minutes before meal. No mention of birthday, etc. Disappointing

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DL
DawnL
評価・口コミ(1)
2019年12月5日にご来店
総合2お料理1サービス1雰囲気3

When we arrived we waited for 5 mintues before someone sat us and once sat, it was another 10 mintues before someone greeted us at our table. The service continued to be lack luster through the meal. The food wasn't much better - arrived cold. Disappointing experience.

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R
Robert
評価・口コミ(6)
2019年11月30日にご来店
総合4お料理4サービス5雰囲気4

Food and service were both good. Only issue we had was the amount of time for the food to come out of the kitchen.

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NW
NaderW
評価・口コミ(1)
2019年11月23日にご来店
総合3お料理4サービス3雰囲気4

Long waits. Before sitting. After sitting.

P.F. Chang's - Rochester Hills
返信日 2019年11月26日

Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

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OT
OpenTable ダイナー
評価・口コミ(1)
2019年11月23日にご来店
総合2お料理2サービス3雰囲気2

Appetizer was cold. Whole evening was slow, but my daughters meal was not brought out til rest of table was already done. Our second poor experience at this location. Manager came over and seemed very insincere. Won’t go back for a third strike.

P.F. Chang's - Rochester Hills
返信日 2019年11月26日

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

通報する
SK
SteveK
ラスベガス
評価・口コミ(3)
2019年11月19日にご来店
総合3お料理4サービス3雰囲気2

Some issues this time
They were out of Coke
Food was slow to come out
Temperature of the restaurant was chilly. Had to wear my coat.

P.F. Chang's - Rochester Hills
返信日 2019年11月26日

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

通報する
PW
vipPhilW
評価・口コミ(5)
2019年11月16日にご来店
総合3お料理4サービス4雰囲気3

Check in process was chaotic. They were running a 20% take out special and the kitchen couldn't handle it. Never should have accepted our reservation. Waited a very long time for our food order. Maybe an hour. They apologized a lot but clearly management was unprepared. If properly informed, we would have gone somewhere else.

P.F. Chang's - Rochester Hills
返信日 2019年11月26日

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

通報する
DP
vipDavidP
ラスベガス
評価・口コミ(9)
2019年11月13日にご来店
総合1お料理1サービス1雰囲気1

Bad service. Place was cold. Food was cold

P.F. Chang's - Rochester Hills
返信日 2019年11月15日

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

通報する
SB
SueB
評価・口コミ(10)
2019年11月10日にご来店
総合2お料理3サービス1雰囲気4

The food tasted very good, but it was served cold. Not only was it served cold, it took forever for us to get it. We were in the restaurant for 2 hours. We waited for a long time to get our appetizer, Then another long wait for soup and finally another wait for cold entrees. There was at least 30 minutes between each course. We complained to the waitress but did not want to wait even longer to get it replaced. This is the second consecutive bad experience at P.F. Chang. The other was at Partridge Creek. It was also a slow service, cold food issue. In both cases, the excuse was that they were too busy. That is a staffing problem that should not become a customer’s problem. It’s a very poor excuse. What we would like is a commitment that you will investigate the reasons that you are always “too busy”. You should be able to serve a full restaurant, or reduce the number of seats to the amount that can be serviced properly. How often do you think customers will return when the trend has been slow, cold food?

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OT
OpenTable ダイナー
評価・口コミ(5)
2019年11月9日にご来店
総合4お料理4サービス4雰囲気4

My server was knowledgeable , pleasant and efficient.

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p
vippickypalate13
マイアミ、フロリダ州南東部
評価・口コミ(19)
2019年11月3日にご来店
総合1お料理1サービス1雰囲気3

I’ve already written to customer service about it.

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OT
vipOpenTable ダイナー
評価・口コミ(8)
2019年11月2日にご来店
総合1お料理1サービス1雰囲気1

Normally we love PF Chang’s. However this was not the case.

We were sat but the hostess seemed uninterested to be there.

Once at the table, the server said their wait times on food were about 45 minutes after ordering. We ordered immediately. However, we did not get our food until 1:30 minutes later.

On top of that, the food that was brought out, was not even what we ordered. The server said someone else too our food to another table so she brought us completely different dishes so “we didn’t have to wait”...except it wasn’t what we ordered or wanted. When we asked how long it would be for our food to be made, she said not for another 30-45 minutes.

In addition, they didn’t even comp anything. The manager walked about our table like 10 times and never once apologized for the delays, stopped to see how we were or asked about our meal mistake.

For as much as we love PF Chang’s, this was an AWFUL experience.

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OT
vipOpenTable ダイナー
評価・口コミ(80)
2019年11月2日にご来店
総合2お料理2サービス4雰囲気2

Dropped off wife and daughter and parked they were still waiting to be seated so the hostess didn’t mess up the other hostess’ system. It was very cold. The wine took about ten minutes to deliver. There was lipstick / prints on my wine glass. My Mongolian beef was Mongolian Jerky. The hostess walked directly into me when I came out of the restroom. The manager was aware of the heat and likely a couple issues. Sat two seats away from us and finished the interview / orientation and didn’t acknowledge or stop by for any of these opportunities. I didn’t comment on the food quality as I didn’t want to be seen as a complainer after the other issues and will just choose to not return anytime instead based on his apparent lack of interest in the shortfalls in his operation.

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OT
OpenTable ダイナー
評価・口コミ(1)
2019年11月1日にご来店
総合1お料理3サービス1雰囲気3

Seated on-time for our reservation, however, no food after more than 1 hour after ordering, and our order was only 1-kids meal and 2x fried rice. We left without eating, as our 2yr old was out of patience and hungry.

Our server was polite, and when our food arrived after we had already decided to leave, she quickly boxed it and the manager sent it with us at no-cost.

We’ve had good experiences at this location before, but tonight they were a mess in the kitchen. I give the manager credit, he acknowledged it was unacceptable to wait that long, and vowed he was working to make it better.

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OT
vipOpenTable ダイナー
評価・口コミ(7)
2019年10月23日にご来店
総合4お料理4サービス4雰囲気4

It was a little loud. Food was okay. Service was good.

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OT
OpenTable ダイナー
評価・口コミ(5)
2019年10月19日にご来店
総合4お料理5サービス2雰囲気4

Food was delicious however it took 20-25 minutes for a waiter to come to our table and the greeting when we walked in wasn’t really welcoming.

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OT
OpenTable ダイナー
評価・口コミ(1)
2019年10月19日にご来店
総合2お料理1サービス3雰囲気2

Food took a very long time. The rice to go with the food was even more delayed so all the meals were cold. At least the bill w as adjusted for some of the issues They even forgot the fortune cookies. We will not go back.

P.F. Chang's - Rochester Hills
返信日 2019年10月23日

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

通報する
J
Jrh98
カリブ海
評価・口コミ(11)
2019年10月19日にご来店
総合4お料理5サービス4雰囲気3

food was excellent. we shared a mongolian beef and chang's chicken. However, we felt we waited far too long for meals/ (40 minutes from order). had a table way in the back by the kitchen but i guess somebody has to sit there.

P.F. Chang's - Rochester Hills
返信日 2019年10月23日

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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LG
LisaG
評価・口コミ(6)
2019年10月12日にご来店
総合3お料理5サービス3雰囲気4

The server was very nice but overwhelmed. Appetizers took over 20 minutes and dinner took over 30. This is not the usual pace. But disappointing none the less.

P.F. Chang's - Rochester Hills
返信日 2019年10月19日

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team.

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OT
vipOpenTable ダイナー
評価・口コミ(8)
2019年10月5日にご来店
総合1お料理1サービス1雰囲気1

Worst experience! How many times can this store burn us before we stop going?

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j
vipjimb
評価・口コミ(14)
2019年9月21日にご来店
総合3お料理3サービス2雰囲気3

Would advise not going when homecoming is going on. Service was very slow. Steamed meal was cold. Won’t be back for a long time

P.F. Chang's - Rochester Hills
返信日 2019年9月27日

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

通報する
l
vipluv2eat
評価・口コミ(16)
2019年9月21日にご来店
総合3お料理5サービス3雰囲気4

I always love the food at PF Chang's and our meal was great. However the last couple times we've been there, the service was not so great. Now the waitress was very nice but she seemed to be juggling a lot. Our food took awhile, we asked for refills on soda which never came, dishes not cleared. And the ladies room was a mess. I understand it gets busy but these are basics for a restaurant to be on top of.

P.F. Chang's - Rochester Hills
返信日 2019年9月27日

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

通報する

よくある質問

P.F. Chang's - Rochester Hillsはテイクアウトにも対応しています。テイクアウトはお電話((248) 923-7030)でご注文ください。

OpenTable ダイナー101名によるP.F. Chang's - Rochester Hillsの評価は3.8☆です。

はい。日時と人数を指定して空席を検索し、ご予約を入れてください。