P.F. Chang's - Syracuse

4.6
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30 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 30 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.6
service
4.2
ambience
4.2
value
Noise · Moderate
100% of people would recommend it to a friend
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SA
SusanA
Yukon
1 review
Dined on February 15, 2020
Overall4food4service5ambience3

The waitress was very friendly and attentive on a very busy night. The kitchen was slow getting orders out but this was Valentine weekend so not surprising. The waitress kept us updated on the status of our order which was great.

OT
OpenTable Diner
New York Area
5 reviews
Dined on February 14, 2020
Overall4food5service4ambience5

Great food. It was Valentine’s Day, but didn’t feel rushed at all. Our lettuce wraps came after our meals, but that was fine. I don’t mind eating it all at once. It was delicious and the staff did great for a busy night.

OT
OpenTable Diner
San Francisco
8 reviews
Dined on December 27, 2019
Overall3food3service3ambience3

Everything was just ok. The service wasn’t great; we felt really rushed and our waiter barely checked back with us to see if we needed anything else (we did). I ordered shrimp lo mein and it was sort of blah. My husband ordered Mongolian beef and he said it was “fine” but no better than our local take out place. My daughter ordered the spicy chicken and that was the best of the three...but still nothing to write home about. I don’t think we’d choose to eat here again.

P.F. Chang's - Syracuse
Responded on January 9, 2020

We are sorry to hear about your experience. We will share it with our team. If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

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JR
JudiR
Stuttgart Area
5 reviews
Dined on December 26, 2019
Overall5food5service5ambience5

Quick service and good food.

P.F. Chang's - Syracuse
Responded on January 9, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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OT
OpenTable Diner
Las Vegas
1 review
Dined on November 29, 2019
Overall5food4service3ambience3

Shooting at the mall and lack of info from. Staff was unfortunate

OT
OpenTable Diner
New York Area
5 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

Great food with fast, friendly service!

P.F. Chang's - Syracuse
Responded on November 15, 2019

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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B
vipBurgher
Pittsburgh
37 reviews
Dined on November 2, 2019
Overall5food5service5ambience3

Good. Really good. Sometimes there is a difference in taste and quality from a chain - Syracuse exemplifies that difference.

P.F. Chang's - Syracuse
Responded on November 15, 2019

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

Report
SF
SheilaF
New York Area
4 reviews
Dined on October 26, 2019
Overall4food4service5ambience3

Delicious food, very attentive server. Our table was ready when we arrived.

P.F. Chang's - Syracuse
Responded on November 1, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
OpenTable Diner
1 review
Dined on October 19, 2019
Overall5food4service5ambience5

Great food to share with the family made a great atmosphere for conversation.

P.F. Chang's - Syracuse
Responded on November 15, 2019

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

Report
VT
VeronicaT
New York Area
3 reviews
Dined on September 29, 2019
Overall5food5service5ambience4

We were at the restaurant to celebrate our wedding anniversary along with our four children between the ages of 3 and 14. The service we received was friendly and attentive from start to finish. The food was great and arrived timely. Our picky kids actually enjoyed their food, and the staff even presented us with a “Happy Anniversary” card at the end of our meal signed by all of the servers.

RF
vipRobF
New England
5 reviews
Dined on September 28, 2019
Overall5food5service5ambience5

Always a great experience when we visit!

MM
MrMusic
New York Area
7 reviews
Dined on September 14, 2019
Overall3food5service2ambience3

Food always tastes good. Server was a bit strange, perhaps she was new. But, everything took a long time and she couldn’t seem to remember things. Also, I had made a reservation on Open Table to continue getting points on Open Table. However, the hostess wasn’t able to find the reservation because it was done online?! So much for getting points! Besides that, food was good as usual.

P.F. Chang's - Syracuse
Responded on September 17, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
OpenTable Diner
1 review
Dined on June 16, 2019
Overall5food4service5ambience5

After having to wait longer than expected for our table the manager apologized and removed our appetizers from our bill. Our food was great and our server was attentive. We had a great time.

DM
DianaM
Los Angeles
1 review
Dined on May 12, 2019
Overall5food5service5ambience5

Mother’s day

OT
OpenTable Diner
Toronto
1 review
Dined on April 19, 2019
Overall3food2service2ambience3

Very long wait for food after ordering.

DG
vipDavidG
New York Area
39 reviews
Dined on April 11, 2019
Overall5food5service5ambience4

Good food and service

S
Stockdk
1 review
Dined on April 6, 2019
Overall5food5service5ambience5

We reserved on Open Table and were seated right away. Service was good and the food was delicious. It’s a very pretty and clean restaurant and I can’t think of anything they could do to improve on our experience.

OT
OpenTable Diner
New York Area
3 reviews
Dined on April 2, 2019
Overall4food4service5ambience4

The food was good like all their restaurants. I always felt that the price is a little on the high side for what you get and the food selection can be more diverse! The waiter made our experience an amazing one.

VO
VirginiaO
New York Area
7 reviews
Dined on March 29, 2019
Overall4food5service4ambience3

Great food - - and if you join their rewards program there are great benefits.

Y
Yummo3323
Philadelphia
7 reviews
Dined on March 3, 2019
Overall4food4service5ambience4

Excellent service. The glassware was dirty (with specks of food attached). Lots of dust on the framed pictures just inches from our faces. Overall a positive experience, though. I am grateful for the many gluten free options.

C
jamesC
New England
6 reviews
Dined on February 23, 2019
Overall2food2service3ambience2

My wife went with a friend a while ago loved the place, so we took customers for lunch before a basketball game on Sat.
Food was a lot less than expected, both rice were cold , my surf and turf was not good everybody else’s meal was very average and was similar in not thrilled
The service was clearly a chain “type” model and more worried about other things than the customer
Here is the thing I rarely if ever write a review or respond, I travel and entertain extensively and understand not every place is the same but honestly all in all it was more like eating at a table turning chain place.
As always I leave 20+ percent tip because I believe in helping where I can but the downside is server has no idea and perhaps I encouraged lack of attention.
Nothing personal but I think years of hearing the hype about P.F. Chang’s was disappointing

Thanks

P.F. Chang's - Syracuse
Responded on March 2, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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AD
AlexanderD
New York Area
1 review
Dined on February 17, 2019
Overall5food5service5ambience4

Fantastic food every time. Waited too long for our check.

OT
OpenTable Diner
Savannah
3 reviews
Dined on February 15, 2019
Overall4food5service5ambience5

Loved how easy it was to make a reservation from the app. They say is at the selected time and we were very happy with the service

OT
OpenTable Diner
New York Area
4 reviews
Dined on December 31, 2018
Overall4food5service4ambience4

The hostess looked confused about our reservation for 8, despite a phone call earlier in the day confirming our reservation for 8 people @ 6pm. I later received notification from Open Table that we were marked as a no-show.

We ordered 2 glasses of wine @ our table. One container was full, the other was not. We showed the server and she returned the half full glass back to the bar. She came back and apologized stating that the bar ran out of this brand of wine. She offered a free drink and took the other glass of wine off the bill as well. Happy that she resolved the situation, but disappointed that the bartender tried to serve us half a drink.

We ordered several appetizers and 8 entrees. All of the food was excellent! There was some confusion with apps that were delivered to our table that were not ours.

We were pleased with our server and our food and will happily return.

AP
AdamP
1 review
Dined on December 28, 2018
Overall4food5service3ambience4

Food was very good. Server was in a bit of a hurry considering the lack of other customers.

Restroom lighting needs an overhaul. Way too dark and a major safety concern.

K
Karen
New York Area
4 reviews
Dined on December 14, 2018
Overall3food3service1ambience3

Unfortunately our waitress was not knowledgeable about the menu. She also appeared to be bothered to assist us. She did not bring energy or excitement to experience. Food was also over priced for product.

KV
KaliV
1 review
Dined on December 8, 2018
Overall5food5service5ambience5

Staff is fantastic. Really love the appethaizer Cauliflower tempura!!!

m
vipmatt3184
Washington DC
20 reviews
Dined on November 2, 2018
Overall5food4service5ambience5

Good food as usual. Server was great - christopher.
Place is usually busy, open table reservation was clutch! Wait was over 30 minutes ... we were sat immediately due to having open table.

AQ
AlexandraQ
1 review
Dined on October 27, 2018
Overall3food2service2ambience4

This is our third time at PF Changs. We loved it the first two times, but last weekend we had a terrible exprience there. The waiter was very busy and hardly checked on us. My son's food arrived stone cold. I have celiacs and need a gluten free meal. I always explain to the server that it is medically necessary that my food is prepared separately. Unfortunately, I got sick this time probably because of cross contamination. We were so happy to find PF Changs, because our son goes to Syracuse and it is a fun option. However, we would never go back after the last incident.

MD
vipMikeD
Philadelphia
9 reviews
Dined on October 3, 2018
Overall3food3service4ambience4

The chili string beans and cauliflower appitizers are very good. Unfortunately the plates were dirty

FAQs

P.F. Chang's - Syracuse offers takeout which you can order by calling the restaurant at (866) 732-4264.

P.F. Chang's - Syracuse is rated 4.6 stars by 30 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.