Plane Food

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1. MM

   MarianneM

   ロンドン

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2023年1月14日にご来店

   overall5food5service5ambience5

   Prettige sfeer na de hektiek van de omgeving. Snelle bediening en zeer behulpzaam personeel. Lekker gegeten zoals verwacht mag worden van een restaurant met deze naam. Aanrader!

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2. SA

   StuartA

   ロンドン

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   2022年12月24日にご来店

   overall3food4service2ambience4

   Expensive but good quality, food did not arrive at the same time. Wings had gone cold by the time the fries had arrived. Slow service as waitress assigned to our table spent a lot of time chatting about holidays to customers.

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3. C

   Cochyn

   ロンドン

   評価・口コミ (350)

   VIP
   5.0

   評価・口コミ (350)

   2022年11月28日にご来店

   overall5food4service5ambience3

   It's a tradition for us to have breakfast or brunch here, before a flight; it's the start of any trip for us. Eggs Benedict - always excellent, and the coffee is great. Service is always welcoming and efficient.

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4. OT

   OpenTable Diner

   ダラム、ダラム郡

   評価・口コミ (1)

   VIP
   5.0

   評価・口コミ (1)

   2022年11月6日にご来店

   overall5food5service5ambience5

   Very good meal and staff as usual. Great way to start a trip

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5. OT

   OpenTable Diner

   ロンドン

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   2022年10月26日にご来店

   overall1food1service1ambience1

   The food was stone cold and the staff was not helpful at all

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6. EW

   ElbertW

   サンディエゴ

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   2022年10月3日にご来店

   overall1food1service1ambience1

   The restaurant was closed even though they accepted my reservation.

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7. RI

   RIchardC

   サリー

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2022年10月1日にご来店

   overall4food5service5ambience4

   A comfortable way to pass the time and get a decent breakfast

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8. c

   crazu4

   ロンドン

   評価・口コミ (33)

   VIP
   4.0

   評価・口コミ (33)

   2022年9月22日にご来店

   overall4food5service1ambience5

   The food here is amazing, they have amazing breakfast and everytime I fly out I stop by. The only issue here is the service. It's so so bad it takes ages to even get an order through so if you don't have the time, don't try.

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9. KU

   KULWINDERJ

   ロンドン

   評価・口コミ (13)

   VIP
   3.0

   評価・口コミ (13)

   2022年8月27日にご来店

   overall3food3service2ambience2

   Some items on the menu were unavailable at 12.30pm which was disappointing. Prices were higher than the quality of the food/drinks. Service was not great.

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10. OT

    OpenTable Diner

    エジンバラ、ミッドロジアン

    評価・口コミ (2)

    3.0

    評価・口コミ (2)

    2022年8月18日にご来店

    overall3food3service4ambience3

    Love the convenience of this restaurant. A little luxury in an otherwise busy and stressful place. However 15% service plus £1.50 cover charge per head all adds up to too much. The staff were very friendly during our visit in August 2022 and got my 5 stars. Several menu choices were unavailable and it seemed like although the restaurant was only half full, we were all crammed into one half. The staff did their best to make up for this.

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11. GB

    GarethB

    サリー

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年7月27日にご来店

    overall2food3service3ambience4

    Sadly very bland food, however my expectation was maybe a bit high as it is airport food. Just very pricey airport food.

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12. OT

    OpenTable Diner

    ラスベガス

    評価・口コミ (3)

    1.0

    評価・口コミ (3)

    2022年7月17日にご来店

    overall1food1service1ambience3

    We had high expectations for this restaurant based on the fact that it’s owned by chef Gordon Ramsey & based on our past experiences at his restaurants worldwide. Upon our arrival at Plane Food, the hostess failed to greet us instead she proceeded to inform us that not all of the food on the menu was available. We still chose to sit but quickly regretted our decision. The waiter had poor customer service skills & was not pleasant at all. We ordered the fish & chips & the burger, both were bland & underwhelming. Even though the restaurants itself is a beautiful room, If we are ever in Heathrow again, we will not eat at plane food again!

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13. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年7月14日にご来店

    overall3food3service2ambience2

    A little slow for an airport restaurant.

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14. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年7月14日にご来店

    overall5food5service5ambience5

    Just amazing all round and the Maitre D was just outstanding!

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15. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (23)

    VIP
    5.0

    評価・口コミ (23)

    2022年7月12日にご来店

    overall5food5service5ambience5

    From walking in the place is great, great service, Food, staff perfect amount of being attentive. Food was so quick, and the coffee in the best I’ve had in London. The General manager and the host lady was brill. Nothing was too much trouble

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16. BM

    BenM

    ロンドン

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年6月27日にご来店

    overall4food4service5ambience3

    Its a restaurant in an airport so I think 4 stars is as good as its going to get. I pre-booked which was great, walked straight past the queue. My colleagues squeezed into the lounge while we had great food and very quick table service.

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17. LW

    LindaW

    ヨークシャー

    評価・口コミ (2)

    3.0

    評価・口コミ (2)

    2022年6月26日にご来店

    overall3food3service3ambience3

    Poor quality food and poor service from such a famous chef

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18. C

    Cochyn

    ロンドン

    評価・口コミ (350)

    VIP
    3.0

    評価・口コミ (350)

    2022年5月2日にご来店

    overall3food2service2ambience2

    I don't know what's happening with this place; we've used it for every flight we've taken from this terminal, for quite a few years. It's gone from superb to mediocre. There were so few staff! My eggs Benedict had clearly been sitting around in the kitchen for a while, but there's no time to send food back, of course. It took an absurdly long time to get our bill. I suspect someone is cutting corners - not the fault of the staff who ARE there; they do their best.

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19. MT

    MrsTT

    ロンドン

    評価・口コミ (1)

    VIP
    5.0

    評価・口コミ (1)

    2022年4月21日にご来店

    overall5food5service5ambience5

    Carlos is fantastic!

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20. S

    Striker

    バース、サマセット

    評価・口コミ (2)

    4.0

    評価・口コミ (2)

    2022年4月14日にご来店

    overall4food5service1ambience4

    Booked in advance, and arrived 10 mins ahead of our reservation to find a long queue. The chap at the front desk asked us to stand to one side and said he would check whether our table was ready, 15 minutes later we were still stood waiting with no update. Eventually another member of staff asked why we were stood there, and then immediately guided us in offering an apology for her colleague. Food was lovely, small portions but excellent quality and well worth the visit.

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21. OT

    OpenTable Diner

    マンチェスター、グレーター・マンチェスター

    評価・口コミ (2)

    3.0

    評価・口コミ (2)

    2022年4月4日にご来店

    overall3food3service1ambience3

    Service lacking food ok no atmosphere shame

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22. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年4月2日にご来店

    overall2food3service1ambience3

    While the food was good, the service was poor with a 50min wait from sitting down to receiving the food. Staff were inattentive and the kitchen and bar slow.

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23. S

    Sandy

    ボストン・ニューイングランド

    評価・口コミ (12)

    1.0

    評価・口コミ (12)

    2022年3月12日にご来店

    overall1food1service1ambience3

    Frozen fries at a chef owned restaurant. Mushy peas was crunchy. Restaurant was barely busy and still no one came to our table until 20 minutes after complaining and staring at the staff. No gravy and no curry sauce with the fish and chips. Super expensive for pub food that wasn’t even good. Save your money .. total disappointment. Cold frozen chips was the worst. After complaining the lady said it’s fresh and she will take to the chef and the nothing. And the glasses were filthy too.

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24. RC

    RC1120

    ロンドン

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年2月19日にご来店

    overall5food5service5ambience5

    Last minute choice, booked with ease on OpenTable. No queuing and the staff and food did not disappoint. Also our daughter enjoyed box seats watching the BA planes.

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25. C

    Cochyn

    ロンドン

    評価・口コミ (350)

    VIP
    4.0

    評価・口コミ (350)

    2022年2月17日にご来店

    overall4food4service4ambience3

    This is our favourite start to a trip from Heathrow - always eggs Benedict for me and a full breakfast for my partner. A real shame to hear that they're doing the same as so many restaurants, and not giving the waiting staff 100% of their tips. This is shoddy behaviour. We will come again - but will be giving staff their tip in cash.

    Report
26. OT

    OpenTable Diner

    バークシャー

    評価・口コミ (7)

    4.0

    評価・口コミ (7)

    2021年12月13日にご来店

    overall4food4service4ambience4

    Portions are small but tasty. Sadly my top 3 choices were sold Out though and it was in the afternoon.

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27. N

    Nickd85

    ロンドン

    評価・口コミ (3)

    5.0

    評価・口コミ (3)

    2021年12月2日にご来店

    overall5food5service5ambience4

    Good breakfast

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28. f

    fittoski

    ロンドン

    評価・口コミ (12)

    VIP
    4.0

    評価・口コミ (12)

    2021年10月9日にご来店

    overall4food4service4ambience4

    Great place to start the holiday - wine sensibly priced and the food choices appropriate for the occasion

    Report
29. e

    eplau

    ロンドン

    評価・口コミ (333)

    VIP
    5.0

    評価・口コミ (333)

    2021年7月3日にご来店

    overall5food5service5ambience5

    Always excellent - I cannot recommend this place enough if at T5

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30. e

    eplau

    ロンドン

    評価・口コミ (339)

    VIP
    4.0

    評価・口コミ (339)

    2020年12月9日にご来店

    overall4food4service4ambience4

    excellent airport brunch/dinner - best at T5 by a long way

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31. CH

    CH1999

    ロンドン

    評価・口コミ (11)

    VIP
    1.0

    評価・口コミ (11)

    2020年10月1日にご来店

    overall1food1service2ambience3

    I love GR and ate in many of his restaurants in London all world class but this was not to his high standards.. early breakfast before flight. Ordered smoked salmon and eggs every place I have ordered this (ivy, Jamie’s) always comes with toast not hear that’s an extra £3.95. My wife ordered eggs on toast, arrived with burnt toast chef must have noticed but decided to send anyway, we sent it back but instead of getting a new one eggs where lifted off and just toast was new, needless to say eggs arrived back cold.. chef really didn’t care, standards very poor, super expensive very disappointing won’t be returning..

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32. SS

    SSD70

    ロンドン

    評価・口コミ (4)

    VIP
    5.0

    評価・口コミ (4)

    2020年9月25日にご来店

    overall5food5service5ambience5

    Lovely way to start a break away

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33. MH

    MartinH

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2020年9月6日にご来店

    overall5food5service5ambience5

    A great option if you have some spare time in T5 at Heathrow - the food was great and we thought that they handled the ongoing Covid-19 works very well

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34. FU

    FedUp

    ロンドン

    評価・口コミ (7)

    1.0

    評価・口コミ (7)

    2020年8月26日にご来店

    overall1food1service3ambience5

    Had burger and fish n chips. Awful. This place is for mugs that think they are having Gordon Ramsey quality. Total rip off. Would never eat here, even for free! Try Giraffe restaurant, located a few shops away, much better.

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35. MN

    MatthewN

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2020年2月15日にご来店

    overall2food3service2ambience3

    Service was average to poor. Friendly enough but nothing offered in terms of sauces and very basic service. Coffee was really bad, can’t imagine Ramsey being happy about that. Mushrooms and tomatoes very good. Scrambled egg was nice but def missing some ingredients that is so familiar with Ramsey’s eggs. Spinach was unseasoned and just awful, so disappointed. Halloumi was fine. It was okay for a average restaurant serving breakfast but for an over priced Ramsey restaurant it was incredibly disappointing. I think Ramsey needs to go back and see how standards have slipped so significantly.

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36. TT

    TheoT

    ロンドン

    評価・口コミ (3)

    5.0

    評価・口コミ (3)

    2019年12月21日にご来店

    overall5food5service4ambience5

    Pre flight breakfast, lovely and lively staff ready to cheer you up, consistent and top quality food.

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37. b

    bertramm

    ダブリン

    評価・口コミ (8)

    5.0

    評価・口コミ (8)

    2019年12月15日にご来店

    overall5food5service5ambience5

    Amazing would fly back to terminal 5 just for the food and service

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38. DE

    DENISG

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2019年10月20日にご来店

    overall3food2service4ambience3

    This is a good place to have a little bit of a "restaurant experience", however it is not great. The food is pricey for what they offer.

    Plane Food返信日 2019年10月22日Dear DENISG Thank you for your comments. We take all feedback seriously and we will discuss your points with the team. We hope that you will revisit us in the future. Kind regards, Plane Food

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39. JM

    JohnM

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2019年9月3日にご来店

    overall3food3service3ambience4

    Far to expensive for what was offered followed by email asking why we hadn't fulfilled our reservation so something amiss as we gave our name at reception desk

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40. LA

    LukeA

    ロンドン

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2019年8月31日にご来店

    overall5food4service5ambience5

    Fabulous food was good bare in mind it’s fast food but posh

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