Terrible experience. Only half of our food made it to the table as it was given to another table. Then, food that was not ours was brought to the table and then walked all around the restaurant until it came back to our table as a complimentary item. Steak was only seared, not cooked. Terrible. Will not go back
Amazing place great experience awesome food. Food and drinks were a little pricey but that's what I was expecting. For the money it was worth it.
Our server, Simon was excellent- keeping our water filled and entrees delivered quickly. My husband and I loved our delicious entrees (filet and scallops respectively). We would have enjoyed some bread or a salad with our dinner (We overheard another server offer a focaccia at another table. We did not receive this option.) Our table was near the kitchen which we enjoyed watching. We were distracted by the staff members who discussed restaurant business by our table.
You will see a theme in reviews for Plough. Service was okay once seated, food flavor was okay. Ultimately nothing you cannot get at any American food restaurant. Detractors were the horrendous service at the bar and upon first greeting, the price for the portion, flavor and presentation of the food is high. Ultimately Plough is trying to be something its not.
Delicious food, great service and a lovely atmosphere. We had the crab bisque, ceasar salad and a delicious shrimp and rice dish to start. All of those were fantastic and a perfect amount of food that didn't over fill us. For our meals we both opted for the burger and it certainly did not disappoint. Would highly recommend and would visit again.
My friends and I had an incredible meal and experience at Plough. The food was amazing and especially incredible considering the price. Everything was very reasonably priced. Our server, Maurice, was so lovely and really made us feel welcomed and special. I can’t wait to go back.
It was a prefixed valentine dinner , while the food was great the waiter seemed inattentive and wasn’t available. The only poor remark was we had a 20 min wait in between the first and second course . Other than that the food is worth it small portions but high quality. 4.1 / 5
Made a reservation for Valentine’s Day via OpenTable. It was not disclosed anywhere, including on restaurant website, that they would be having a Valentine’s Day specific menu.
The menu was absolutely terrible. It was a complete 180 from what I had seen on the regular restaurant menu, which is why we chose it to begin with.
Maryland crab bisque was overpowering with a disgustingly-textured single crab ball. Had the texture of chicken. Pasta dish had way too much of whatever that green oil they use is, and the filling was also overpowering. My steak was barely cooked, despite requesting it medium rare. Potato that came with the steak was not cooked in the center. Rose sorbet dessert... don’t even get me started. Disgusting looking, HORRIBLE flavor. Did not even remotely resemble sorbet. It looked more like bodily fluid.
Girlfriend’s beets tartare was very good (more of what we had expected). Risotto was okay. She had to pick the cauliflower as a main entree, because she does not eat red meat or octopus. Only other options were the steak, venison loin, or grilled octopus. Cauliflower was edible, kind of hard to mess up a big chunk of vegetable. She got the olive oil cake for dessert. Again, WAY too much green oil. Yes, I know it’s an olive oil cake, but it was simply overpowering.
On top of that, our bill was $225 total for some of the absolute worst food we’ve ever ordered at a restaurant. I would’ve preferred to have VDay dinner at McDonald’s, and I don’t eat fast food. At least I wouldn’t be getting a half-cooked potato there.
We won’t be returning to experience the actual menu. Huge disappointment. We had really high hopes for this place.
It was Valentines Day and we were told we were only allowed to get the prefixed meal, even though other tables around us had entrees found on the normal menu. the waiter was nice, however he was not tracking with what course we were on, and throughout our experience several different servers came to our table trying to serve food that either wasn’t ours or was food we had already finished. It just seemed under staffed. The food was excellent, but I think we didn’t receive the experience we were expecting with how much we had to pay. That being said, we will likely visit again to try the items on the normal menu that we were originally coming to the restaurant for.
Food and service were both excellent.
Thank you for the kind words and five star rating, Dennis! Join us again soon!
Food was too fancy, steak was cold but service was great.
Food was excellent!!! Service was great
Thank you kindly for the perfect rating!
Great plate presentation.
The food is AMAZING. Great service, knowledgeable staff and nice atmosphere. I had the scallops and would go back just for them again!
We are so glad to hear that you enjoyed your evening with us! We absolutely love the Scallops and they have been a staple dish on our menu since the beginning. Thank you for taking the time to leave us your feedback! We look forward to your next visit.
The newly renovated restaurant is beautiful. The Halibut was fantastic. Bar service was very good. Two suggestions.....offer a small house salad to accompany your entree. The only salad is a 'large' Caesar salad. The hostess, Tiffany, did most of the work. She was wonderful from the moment we arrived. She brought our drinks, and checked on us more than once. Our main waiter on three occasions was MIA.
Thank you for taking the time to leave us a review! Your feedback is appreciated and we will address server attentiveness with our staff. We are happy to hear that you enjoyed your meal with us, and hope you will join us again sometime soon!
Really perfect venue, food and service. Definitely on the high end of pricing for Lancaster but flavor was worth the premium. $30 for chicken?? Yah- trust me you can’t make it this good at home.
Marcus- Thank you for taking the time to leave us a 5 star rating and review! We love getting feedback from our guests and would love for you to join us again. Have a great day!
We went for Sunday brunch (not actually knowing it was brunch only). Menu was varied, however, after choosing our meals we realized that we had 2 different menus at the table and 2 people had to choose another meal because what was on their menu wasn’t actually available. Service was timely but the waiter seemed less than thrilled to have us there. The food arrived within 20 minutes of placing our order. All of the meals were tasty and we especially liked the Crispy Smashed Potatoes. Will likely try it again.
Thank you very much for your feedback. We will address the server's attentiveness with our staff and dish availability with our culinary team. We strive to provide the best possible experience for all of our guests, and feedback such as yours is critical to our growth. We truly cannot wait for you to join us again sometime soon and are so happy to hear that you enjoyed your meals.
The food was ok, but expensive for the quality. I wasn’t super impressed. There needs to be more of a division between bar and restaurant. Service was great.
This was our first time eating at Plough. The service was excellent and the timing for drinks and food was well paced. Enjoyed the crispy Brussels sprouts, scallops and short rib. All with unique preparations and very good. Pinot Grigio and Cab were well paired. All in all, a very nice experience and a welcomed addition to the restaurant scene in LANC.
Thank you for the kind review! At Plough, we strive to provide the absolute best service possible to our guests. We are so glad you enjoyed your dinner and evening with us and hope you will join us again sometime soon!
Ordered the crab bisque, presentation with the lobster frothe was amazing! Tasted soo good I didn’t even mind that it was $13 for a small portion. Fiancé got the burger and couldn’t stop raving about it! Will definitely be back!
Thank you for the kind review! We are so glad you enjoyed your evening with us. We can't wait for you to join us again sometime soon.
We had a great date night visit at Plough. Our server was interesting, helpful and responsive. Her recommendations based on our questions led us perfectly to two wonderful entrees. Wine selection is also very good. Definitely coming back. Would have liked to give kudos to our server in this review but when I called, I kept circling in a phone tree :)
Thank you so much for the rave review, Phil! We can't wait for you to join us again sometime soon.
Waiter took our order and then walked away for over 25 minutes. First order was a cup of soup which never arrived within 25 minutes of being seated. Restaurant was empty and 3 tables seated after us received drunk orders and salads before our waiter read ever seen again.
We appreciate the feedback. It's unfortunate your time with us was less than ideal. We're disappointed you had such challenges with our team and that we couldn't assist you in every way. Your experience is not on par with the high-caliber service we're capable of providing so we'll be sure to discuss your review and feedback moving forward. Thank you again for the valuable feedback. We do hope to see you again soon so we can share a more positive experience with you.
We had brunch with my wife. Even though the restaurant did not impress me, I would try it again. I think this can be an outstanding restaurant if they take better care of execution. First of all, our service was extremely slow. Our food took 40 minutes after our arrival in a half-empty restaurant on a Sunday morning. I wonder what would happen in a busy dinner hour. Our server was nowhere to be seen either(?!) Couldn't be busy. She had literally 4 tables. Coffee is a bit watery. The menu is very creative, but the food itself is meh. Obviously, can be improved. We do have exceptionally high standards, but the prices this restaurant charges are not low, so we expect better.
Thank you for taking the time to leave us your feedback. We have shared your review and addressed some of your concerns with our staff. We do hope to see you again soon so we can share a more positive experience with you that is on par with what we are capable of here at Plough Restaurant.
We love Plough! Excellent food, drinks and service! Great location.
Thank you so much for the positive feedback, Katie! Come visit us again some time soon.
Food was EXCELLENT. Our server, Maurice, THE BEST. Great place!!!
We are so happy you enjoyed your meal and experience with us at Plough! We hope you'll join us again soon.
We greatly enjoyed it!
My mother and I wanted to do out to eat and I had heard good things about Plough. Our waiter Andrew was very pleasant and the food was delicious!
Thank you for the perfect rating! Providing great tasting meals and excellent service is always our highest priority. We are very pleased to see that you enjoyed dining with us! We hope you plan on stopping in again soon. We'd love to have you back!
The food was amazing! A little pricey but the flavors were really on point. The brussel sprouts were delicious!
Thank you for taking the time to leave us feedback! We hope you'll join us again soon.
The braised short rib and halibut were awesome. Service at the bar was great! Thanks Kelly!
Thank you for the perfect rating! We hope you'll join us again soon!
Chef Ryan is doing what needs to be done in Lancaster; high end food without the fuss or silly pretentiousness.
The scallops are to die for! Delish! Can’t get past them!
I had a wonderful dinner at Plough! The staff is over the top excellent, and the food is fantastic. 10/10 recommend!
The Plough is a great restaurant. Food, with the exception of our salads, was excellent. Salad dressing was a house vinaigrette which was not good. No other choice was available . As a result, our salads ($12 each) went uneaten. Shrimp cocktail would be a nice addition to their menu. Our entrees were delicious. Although a bit pricey, I would recommend trying The Plough when in Lancaster.
Didnt want to rate food as we never ate. We were seated at a table water placed down and never saw a server in 15 minutes. Moved to the bar and had a drink but service was slow. Even though we carried menus from the table they never asked us if we would like something to eat. We left and went somewhere else. NOT SURE IF WE WOULD COME BACK!!
Great food. The server was very helpful in presenting the menu. A bit pricey but the quality of the food was excellent.
Wanted to try new Marriott restaurant for special Christmas Eve lunch with my grown children from out of town and found it disappointing. The restaurant was empty and yet it took 20 minutes to get 4 drinks from the bar and when we did the soda in the Captain & coke was flat,but I will say my vodka cocktail was amazing. Our server was sweet , but not knowledgable about the menu and we found the overeall service to be very slow. Most of our food was good once delivered, crabcake sandwich very good(should be for $19), but was supposed to come with old bay chips and arrived with french fries, the grain bowl my son ordered was very bland & lacked some of the ingredients listed on the menu. My husband had the shortrib sandwich and said it was very good as was the Croque sandwich. Overall just expected more after reading about new chef in local paper & really trying to have a special meal in the city.
I’ve come to Plough twice with my family, both times have been the best meals I’ve had in Lancaster!
Thank you for the feedback! We truly value our guests' opinions and are so happy to hear that you enjoyed your meals with us at Plough!
We had some issues with our food but think this place has potential. We have been here twice and are hoping for improvements soon. The atmosphere is nice and the location is great-they just need to improve on the "small details."
Great atmosphere, good place to meet a friend. Food is better than average
Best burger I’ve had in ages.