Ponzu at Denham Grove Hotel
複数の日付でご予約可能Enjoy your meal with your family and friends in one of our luxury PODS. PODS are available for a two hour time slot. £15.00 per person non refundable deposit due at time of booking. MIN SPEND IN PODS £150 FOR ANY TIME FRIDAY , SATURDAY OR SUNDAY MIN SPEND IN PODS £100 FOR ANY TIME MONDAY – THURSDAY
Crunchy Coconut Prawns
sweet chilli dip
Red Thai Curry
Lamb Burra Kebab
We really enjoyed our dinner at Ponzu. I love sharing small plates and trying lots of dishes. The Malaysian salad was beautiful - lots of sweet and spicy flavours. The coconut prawns were light and crispy. Singapore noodles were spicy and full of flavour. We have visited Southeast Asia many times and at one point I almost thought we were there again because the food tasted so authentic. It was also lovely looking out on the grounds. We will definitely be back and next time we might try sitting in the pods.
Amazing evening for my friends birthday…we were sat outside not in the pods…the service by Aaron and food were amazing…will defo be back again
Myself and some girlfriends had a wonderful meal at Ponzu. I had booked an inside table but upon arrival, being a pleasant evening and fairly quiet I asked if it would be possible to sit outside. The waiter went one further and let us have a pod which was fantastic!
The food was delicious and very innovative.
One thing, we did feel a little rushed as you can only book the pods for 2hrs max which is not really a lot when you are out catching up with friends after ages! It would be nice to have longer time slots.
Look forward to our next visit!
This was our first time at the venue and we booked one of the pods.
We didn't really know what to expect. They were a little smaller than I had imagined after seeing photos online. A very positive experience - service was super, very efficient and attentive. The food was absolutely delicious. The only one suggestion I would make is to have more cushions, or perhaps bigger cushions to make it more comfortable. Other than that, great experience. We will definitely return again.
Booked A table for Birthday celebration, great staff, very attentive and the server was friendly. Ordered the mix-match menu food, very well presented and awesome taste. Cocktails had a unique display and delicious. Evening well spend..!! Thumps up to the chef and our waiter.
A great business meeting, we were originally booked for inside but because it was quiet at the time they upgraded us to a nice table in the garden.
The views are phenomenal!
The service was great, the food excellent and their drinks! spot on!
Will be back with my date next time for sure. Hopefully get a Pod.
Hard bench seating type seating. Were having a patio area installed that we were not notified about. Angle grinder was noisy, meaning we couldn't talk when they were cutting slabs. Had been before, but sadly disappointed.
So delicious, we really enjoyed it. The lamb, edamame and prawns were especially good.
Dear jalinij, Thank you for your lovely feedback. I was delighted you enjoyed our Ponzu menu. We look forward to welcoming you again. Kind Regards, Yiannis Constantinou General Manager 01895 833 338
Great evening and lovely food the outside area was nice my only comment would be the tables outside are garden furniture so not very comfortable and not set nicely so not like a restaurant more like a pub garden
Our waiter Aaron was fantastic great to have a bit of personality with the service
We had really high hopes for this restaurant after seeing it on social media, but it really was an awful experience for us. We had booked a pod for 8pm on a Saturday evening. I was contacted the day before to ensure I was coming. They suggested I change my booking for 8 to 9 or 9.30 to enable us to have 'more time'. I declined.
When we arrived, 25 minutes early, we thought we would sit in the bar area and have a drink. After 40 minutes, we were still waiting for our drinks. It was terrible. After being shown into our pod, we were offered menus. Our waiter was very friendly and attentive, but the food was such a disappointment. The plates were very small and unsubstantial. Fishcakes were disgusting, the sushi tasted like bland supermarket standard food and the pork ribs were fatty and bland. We ordered bao buns which tasted stale and crumbled when eaten. The food was very poor quality and tasted old and not fresh at all. Extremely upset as we had booked this restaurant for a special occasion. It totally spoilt our evening.
The pods were lovely, but it was merely the novelty factor. A concept like this, needs tasty, fresh food to be a success. I don't mind paying for quality food, but the prices are high and the food utterly abysmal. Certainly an epic fail. I suggest you save your money and go elsewhere.
The location, food and atmosphere was very nice but the service is slow and inefficient.
I have also tried to call and emailed the restaurant after our visit last Saturday but have not had any response.
I guess that sums it up.
The staff were very pleasant but running around like headless chickens.
Very unorganised and quality of food was really bad .
Over priced as well.
Apart from that it was great!!!
Food was unpleasant and grey and photos don’t reflect reality . The squid was horrendous. Red curry was flavourless. The chicken was grey and tasted odd. Pamosa was strange. The place is massively over priced. Also the photos do not reflect how the place looks in real life. There was lots of caution tape around the domes and they weren’t in use - possibly due to being hazardous.
Food was very poor, it came out very quickly, seemed pre-prepared and dry.
The service was poor, atmosphere was depressing, the red wine was cold.
It was very expensive for the quality of the food.
I would never go back.
Food was very nice, service was great by Aaron I think his name was. Very friendly and attentive. When paying we were told they weren’t taking cash a bit annoying as there was no mention of that prior to coming. Will accept cash when taking tips though so doesn’t really make much sense. Overall enjoyed our meal in the pod.
The food was very tasty full of flavour and good size portions.
The dining pods are very cosy and suit 4 people, I feel that six diners would be a too snug, the pods have an individual bluetooth sound system, so you set your own playlist for a special occasion.
Food and drinks are both reasonably priced.
The one criticism I do have is that the staff found it difficult to differentiate between vegetarian and non vegetarian dishes, maybe the kitchen staff should have some sort of system to clearly identify these. it is too late at the table especially after the food had been sampled
Food was lovely and we did not have to wait too long. Atmosphere was lacking though, perhaps the pods are better.
Very nice evening happy to reccomend service was perfect
Amazing delicious food, however the service requires improvement along with the ambience.
We were very disappointed to see a chipped plate on the table when we sat down - and it went downhill from there.
Knowing that Japanese and Chinese food are inherently dairy free, I thought I would be fairly safe having chosen Ponzu for my birthday meal this year - most especially after having missed being able to eat out last year on my birthday. We did let them know at the time of booking that I am dairy intolerant - and choose things which should have been easily made without dairy - especially if they were freshly cooked on demand. Unfortunately a lot of what we chose could not be made freshly. ... it came ready made.
When we had a plate of spare ribs we could not believe the amount of fat that was there.... it had not been rendered at all. I don't believe we saw any meat at all, and so we sent it back, and it was not included in our bill.
We ordered 7 dishes, as suggested for greedy people - however 4 arrived, and which we tucked into. I was not particularly impressed by the presentation and it was disappointing. And then we waited, and waited and waited. No staff to be seen to ask.
So we called for the bill. And were then told that the rest of our food was ready - and that they had been really busy that evening. We booked at least 10 days beforehand - we could have easily chosen another evening - though it was my birthday - and when we arrived there were only two other couples there.
Needless to say we will not be returning.
We had the pod booked which was brilliant. Heat can be controlled and we could use the speakers for music. The starters and main course were lovely but all came within minutes of ordering so we felt quite rushed.
The drinks were not value for money. I don’t think my cocktail had any vodka in it which it was meant to have! Desserts were awful. Ordered Irish coffee, the server managed to knock most of it over the glass, didn’t bother to wipe it and served it with the coffee dripping over the side. The main waiter was polite and helpful, think his name was Aaron. The others just need a course in customer service!
Great experience in the pod itself. Service was very slow - Flavio was fab and had to make up for it. Food was great! The pod experience makes it a must to try! Heated with Bluetooth - such fun. Would return- hoping staff will have had more training and service is to the level you would expect.
Dear SeemAR, Thank you for your recent review. I was delighted to read that you enjoyed your experience at Ponzu. I have taken your feedback on board regarding training and this will be fed back to the team. We look forward to welcoming you again. Kind Regards, Yiannis Constantinou General Manager 01895 833 338
The food was absolutely amazing! Will definitely be visiting again soon. Our favourite was definitely Lamb Kebab and Red Thai curry!
Thank you for your recent review. I was delighted to read that you had an amazing time at Ponzu. We look forward to welcoming you again. Kind Regards, Yiannis Constantinou General Manager 01895 833 338
Nicely spaced out open tables. Very limited menu but tasty food. Would recommend they add on few more options for vegetarians and a few for vegans (did not notice any on the menu). A few more wholesome and stomach filling dishes would be more welcome. Between 4 of us last evening we had had ordered multiple dishes, I would love to go back again but would not have a choice to try out anything new on my next visit. Staff was polite. Will recommend and its a relaxed and beautiful ambience for catching up with friends post lockdown.
We had one of the Pods and this was really lovely with our own heater and Bluetooth speaker to play our music. The food was very lovely with the small plate selections. Nice evening out
Dear LouiseG, Thank you for your recent review. I was thrilled to read that you really enjoyed your experience at Ponzu. We look forward to welcoming you again. Kind Regards, Yiannis Constantinou General Manager 01895 833 338
The restaurant was good and not busy so was not bad.
Dear DeepaN, Thank you for your recent review after visiting Ponzu. We look forward to welcoming you again. Kind Regards, Yiannis Constantinou General Manager 01895 833 338
Thanks Aaron and team for lovely evening. We all met after a long time for couple of special birthdays! Many thanks! For making it special for the girls!
Food was good, and we enjoyed it - eventually. The service however was absolutely shambolic. Very slow, completely inattentive and nobody in control. On several occasions servers promised to be back shortly and never reappeared. Several diners left without being served once finally seated. It felt as if every customer was queuing to make a complaint regarding a long wait or being overcharged. There was also no atmosphere and the restaurant felt very corporate and bland.
Had a great time at ponzu, the pods are a fantastic idea, service was great, food was lovely although a little over priced but we would definitely go back for that special occasion.
Dear KellyH, Thank you for your review. I was delighted to read that you enjoyed your experience at Ponzu. We look forward to welcoming you again. Kind Regards, Yiannis Constantinou General Manager 01895 833 338
The way they rush people in those pods Christ, its not worthy it you know can the manager please look into this matter and maybe increase the hours to 3hrs or 4hrs that rushing people and telling them 30minutes left is not okay its a massive turn off very unprofessional.
Food was amazing, the atmosphere was dull and unwelcoming. Despite being inside it was really cold.
We really enjoyed our experience at Ponzu. The food was excellent, the cocktails just as good. The Service impeccable, staff were amazing. Flavio the Manager really friendly. I recommend this place for a wonderful evening. We will definitely be coming back xx
Dear AmitaT, Thank you for your amazing feedback and 5 star rating. I was delighted to read that you were impressed with our new concept for Ponzu and that Falvio impressed you with his service. The whole team look forward to welcoming you again. Kind Regards, Yiannis Constantinou General Manager 01895 833 338
We paid for 2 hours in a pod but because of sanitisation we only got one hour and a half
Very poor service, food, need experience in how to serve afternoon tea,, will not b returning .
Dear Jules1, I was extremely disappointed to read your comments . Please accept my sincere apologies for any inconvenience and disappointment you experienced as a result . It would be greatly appreciated if you could contact me directly on the details below as I would really like to discuss your comments constructively in more detail. I look forward to hearing from you. Kind regards, Yiannis Constantinou General Manager 01895 833 338
This is a lovely place & we had dinner in the Pods…it was for my mother & aunts’ birthday…the food and drinks were amazing but what let it down & to all our annoyance was repeatedly being told that we only had 2 hrs for the pod…we were fully aware of this when we booked. This could put us off going back!
Dear NitashaT, Thank you for your feedback. I was pleased to read you enjoyed your dinner and thought the place was lovely. Please note your comments have been fed back to them team and we will ensure the staff are aware. Thank you for bringing this to our attention. Kind regards, Yiannis Constantinou General Manager 01895 833 338
Lovely birthday dinner for my daughter. Great good as usual. Third visit in 2 weeks. Enjoyed very much again.
Dear MinalP, Thank you for your lovely comment and feedback. We look forward to welcoming you again. Kind Regards, Yiannis Constantinou General Manager 01895 833 338
Wonderful ambience in the heated Pod with my girlfriends.
Food was very yummy and arrived promptly.
A great selection of veggie dishes, seafood and non-veggie dishes!
I have to say the veggie dishes were outstanding....
Going back with the family for sure!
Dear DeeVar, Thank you for your lovely feedback. I was extremely pleased to read you enjoyed your experience and found the food delicious. We look forward to welcoming you again. Kind Regards, Yiannis Constantinou General Manager 01895 833 338
Amazing food and great service!
Would definitely go back
Dear khilnag, Thank you for your lovely feedback. I am delighted you found the food and service amazing. We look forward to welcoming you again. Kind Regards, Yiannis Constantinou General Manager 01895 833 338
I visited Ponzu and booked a pod for an evening meal celebrating my boyfriends birthday. Staff were very attentive and polite, especially Maddie who was very friendly and made our experience all the more pleasant.
The pod was a great experience too however it was very windy and although pods are located inside a tent to shelter you from the wind, our pod was situated on the open end of the tent, meaning there was a lot of wind coming through the panels. Maddie did bring over a really nice blanket and overall we really enjoyed the food and drinks and the experience. We have said we’d be coming back- but hopefully when there is better weather!
Dear Dee, Thank you for your lovely feedback after visiting Ponzu. I am delighted that you had an amazing experience and found our staff very attentive and polite. We look forward to welcoming you back. Kind Regards, Yiannis Constantinou General Manager 01895 833 338
As soon as we sat down, we was asked if were ready to order? Didn’t have any of the 3 wine choices we asked for.
Once ordered our meal came out within 5 minutes! We all felt totally rushed. There was no atmosphere, the seating was outdoor benches and tables where the tables were sat far too high to eat. only 90minute slot for our meal. Food was minimal and was over priced.
Dear KellieA, I was extremely disappointed to read your comments . Please accept my sincere apologies for any inconvenience and disappointment you experienced as a result . It would be greatly appreciated if you could contact me directly on the details below as I would really like to discuss your comments constructively in more detail. I look forward to hearing from you. Kind regards, Yiannis Constantinou General Manager 01895 833 338
OpenTable ダイナー75名によるPonzu at Denham Grove Hotelの評価は3.8☆です。