Simply the restaurant was closed. I made a reservation with two weeks of giving you, I was making time to get to the restaurant, when it was my surprise the restaurant closed. I found a lack of consideration, on top of that they sent me is e-mail asking if I liked the restaurant. How did I like the restaurant was closed? 🤬🤬🤬
The perfect bar. Chill, unfussy, great mixology menu, excellent service, hip, fires going on a rainy night.
It was closed!!!! s
The only reason I would recommend to a friend is on the location. However I visited here with 3 other friends for drinks, arrived at the entrance, to be greeted by no one... After trying to find the host, who had regular clothes on, so it was a little awkward as it took a little time to figure out she was the host. We had a reservation, she went to clean the table as it wasn't ready 10 minutes later we spotted the host and went towards the table (Which still wasn't ready) so we sat down. Our server eventually came to greet us (She was actually quite nice) however the bar was backed up so it took a while for our drinks to arrive. The patio wasn't even overall busy however it just seemed like the shift we arrived on wasn't running smoothly at all.
Fantastic views!! Service was perfect now that summer season has calmed down it is a perfect spot for drinks and bites as the sun sets! $1 oysters at happy hour...but you need to know to ask for them!
Great happy hour option in the neighborhood - $1 oysters and $9 glass of wine until 7pm. Outdoor section was spacious and had a Hamptons vibe.
Food and the service were fantastic! The views were phenomenal a must try!
View was great, but service was C- or D+. We could never find him to get more drinks.
This was my first visit to this establishment. My first reservation was cancelled and when I rescheduled I was offered a free round of drinks for the inconvenience. The food was delicious and the service was great. I loved the view and I told the greeter that I wanted to sit where there was a view and it was no problem. I would definitely go there again. The salmon and the black lentils were superb.
Pésimo servicio si sos turista y llegas con tus zapatillas y mochila. Te destratan por no parecer tener dinero, cuando en realidad es imposible que sepan cuánto estaba dispuesta a gastar. Los baños UN ASCO. La comida promedio... precios ok. Ambientación y vistas lindas. Demasiado pretensioso y no logra cumplirlo.
A maxing views, pleasant atmosphere, you feel you are on holidays!!
we sat at 2:30 but kitchen closed at 3pm. I wish I knew this before making the reservations.
We ordered the salmon and the burger. The food was quite good but very expensive. Worth it if it's a nice day out.
My meal was ok-I had the chicken & waffles. The chicken was a little dry. My mom thoroughly enjoyed hers. The views were amazing!! It did get extremely loud as there was a band doing sound check. The service was extremely slow.
Service great food sub par
el lugar es inmejorable, con vista a Brooklyn, fuimos a la hora de almuerzo, cuenta con una carta para un rico brunch y variados cocktails
Loved the rooftop
Thank you so much for your note! Please be sure to visit us again. Did you know we have $1 Oyster Happy Hour every day between 4 PM and 7 PM? We look forward to having you again soon!
Thanks for the note! Pop by again for $1 Oyster Happy Hour, available daily at our gorgeous rooftop!
The space is amazing, but they have a lot of kinks to work out. I booked a reservation for dinner and was given a coffee table with two couches. We had to wait almost an hour for a table outside where we could actually eat, but the servers were very nice.
The food was good but options were very limited. They sold out of oysters by 6:30pm on a Friday, which was disappointing.
The bathrooms were disgusting - they were out of toilet paper (extra rolls were on the floor and were wet), and the soap dispensers were all broken. Only two unisex stalls for the whole rooftop.
I have high hopes for this place that they’ll get it right, as it has amazing views and at least the food was good.
Dear Meow617, thank you for taking the time to give us your valued feedback. The indoor area of our rooftop cocktail bar has a "speakeasy" vibe and we offer non-standard seating, but we could certainly do a better job with communicating that when reservations are made. We are glad you enjoyed our delicious food and spectacular views, but we are truly sorry you did not get to experience the top-notch service we strive to provide. We would love a second chance!
For such a nice restaurant the bathrooms were very gross. Service was on the slower side because it was busy, but the food was delicious and beautiful view. There was a table next to us who obviously underestimated how much space they needed so we ended up with one of their guests almost on our lap by the end of the meal.
Thank you for sharing your experience with us. We are so happy you enjoyed our spectacular views and delectable food and hope to have you again soon. Be sure to visit us any weeknight between 4 PM and 7 PM for $1 Oyster Happy Hour! We strive to provide all of our guests an amazing experience and are truly sorry you didn't get it during your last visit. Please call 646-574-6753 to plan your next one
Terrible; they send everyone up in the 5,000 elevators & only notify you at the top that outdoor seating is closed. Don’t waste my time R17 & a please put a f*cking sign at the ground level to inform people of the seating situation.
Starting with the positives:
1. I was seated quickly with my reservation and the host was friendly.
2. Nice views and upscape vibes
3. Oyster Happy Hour were great
1. Service: My waiter (a blonde girl) was very uninsterested, unattentive & slow. Ignore my table many times and delayed my requests to brings a lemon to eat the oysters. Waited 30 mins for a lemon and beer with oyster untouched on table.
2. Overpriced cocktails with not so good of a taste
3. Not a much of a food selection
Overall, just go to enjoy the view during Oyster Happy Hour and order a beer or wine to be safe. Hopefully you'll get one of the good waitresses and have a good time!
Dear Roxanna, thank you for taking the time to give us your feedback. We are glad you enjoyed our tasty bites and unparalleled views. We strive to provide our rooftop guests with excellent service and apologize we missed the mark this time. We would for you to give us a second chance! Please call 646-574-6753 to plan your next visit.
Had a reservation for a date night. Came into the city JUST to go to this restaurant. Confirmed the reservation the day before and when we arrived the night of...NOPE. "Restaurant is having a concert...cant let you in". Total waste...seriously...unbelievable!!
Great food. Friendly service. Relaxing ambiance. Perfect for a daytime date.
The setting is lovely but the food was mediocre and they ran out of entrees. The staff were very kind but it was a very disappointing evening.
The location is great, and the food is good but could be better. The service is amateur at best and negligent at worst. Even mentioning to the manager the myriad mistakes we endured (including no drinks showing up even after following up with 2 different people) yielded nothing other than a weak semi-apology/excuse about having just opened. Since I was also there this past winter, that doesn't make much sense. I'm not sure why they got an entirely new set of staff for the summer season but it certainly doesn't seem like an upgrade.
Came here for my love’s birthday. We wanted a view. Noh mistake. The view is about all we got. We came for lunch (1:45 res). The food selection was so poor. We chose the iceberg lettuce salad which was ok. The king salmon was terrible. For $28 you’d think it was fresh caught but nope! You could totally taste the frozen/microwaved Salmon for what it was. Service was good. Overall, I was very very very very VERY Disappointed!! So thankful that we came with $$$. We skirted out of there as fast as possible. Went down to the other restaurants for better food. Don’t waste your time. I wouldn’t even want to come here for after work drinks. Not worth it.
This is my second visit to R17. The first visit, shortly after they opened this winter, was great; however this time was far less impressive. After ordering drinks, the waiter informed us that the kitchen had run out of nearly every meat and fish dish on the menu and was closing shortly. We ordered a few other things and the waiter returned to tell us that a number of those were now unavailable as well. Instead of the nice dinner rooftop dinner we had planned, we ended up just having a drink and leaving to find a different restaurant to eat at as there was almost no food available. Overall, very disappointing.
👍 we had an amazing time . love to do it again. The place is amazing.
Service was very slow. They were totally understaffed.
service terribly slow. I ordered "heirloom tomatoes" and got a micro-dish with no cheese.
Lunch on a sunny day in this roof-top bar could be beautiful, but there is no shadow at all and after a while the sun is too strong.
Took three tries to get the drinks right but the venue and view are outstanding.
Apparently there was an event today at R17 and they are closed. They did not call, text or email me to let me know.
Stunning view, very relaxed atmosphere. Classy. Great place to hang out after a long day of work.
Great place to be with family or friends. Very friendly service. Food was nice. Best is of course the great view. Having dinner looking at the Brooklyn bridge was time really well spent.
The view is spectacular and the rest needs tremendous work. You couldn't even find the entrance they had rails blocking each way to enter. Service took 15 minutes to come over and ask for drinks.
Booked a reservation at R17 because I was interested in dining in the Seaport but not really knowing what to except. Was 100% pleasantly surprised. Not a typical dinner experience and most other people were there for drinks and small bites but we ordered most of the menu items and made a full meal out of it which was perfect! Had drinks and dined in a cozy lounge area and enjoyed the beautiful sunset on the rooftop on the water. Awesome drinks, great service, casual / chic environment and DELICIOUS small plates menu. The hush puppies were outstanding- never tasted anything like them. Will be raving about those for a while! I will certainly be back!
The food was better expected and the cocktails are great. Service is outstanding.
Horrible service and food
It was our 3rd time back! We love the place!! Food and Service are exceptional! Great for a small group or couples. Beautiful setting!!