Wonderful food! Loved the potato skins and sliders! Service was excellent!!!
Excellent experience! My daughters, husband, and I went there for my husband's 42nd birthday. Beautiful! Wonderful meal! Amazing ambiance. We were greeted by the manager, Patrick, personally! We will be going back for every birthday every time! Thank you! Thank you! Thank you! ~Dr. Karen Thames
The service of Erika was wonderful. We appreciated the fact that Chef Zack came out and spoke with us about my garlic allergy. Even though one of the parties had asked about the amount of sauce on the ribs, stating that she did not want a lot at all, when her plate arrived, the ribs were smothered in sauce. The pulled pork was delicious, and was the mac and cheese and the brisket, but the barbecue sauce had quite of bit of garlic in it.
Enjoyed a dinner out with friends! Service was EXCELLENT! Loved the Smokey aroma and flavors!
Our friends’ first time and we all enjoyed our sandwich choices.
Chicken wings with rub were fabulous! My husbands Cuban sandwich was delicious. My chicken was good, broccoli and mashed potatoes not even warm 🙁
Went for a early dinner. After being seated, it took 10 plus min to get someone to come to that table after I went back to the hostess station. Smoked turkey was delicious! But paying almost 20.00 for a platter they could have given you a bit more turkey, it was a few small slices. My GF ordered a BLT with a fried egg... extra 2.00 for the egg that was over cooked, SMH. Hard to tell the waitstaff how the food was since they were not around. I did ask a different server for some extra napkins and got the look for death for bothering her. Ordered the fried donuts for dessert, unfortunately they tasted like the deep fryer ( old oil). Not a good closing to a below average experience. No manger stopped by the table or asked us how everything was when we left.
The meal was good, and the waitstaff nice, but the service is consistently slow when we come.
Best Ribs I’ve ever had!
Lindsay is amazing!
Friendly staff with great service and an outstanding menu. My first visit but certainly not my last!!!
We sat outside in the beer garden for dinner and really enjoyed the fireplace and atmosphere. We got a platter of several meats to sample and enjoyed everything!
The outside patio is beautiful you have to try the dry rub wings the salmon was amazing mac and cheese was great ribs were okay but overall I would highly recommend
Excellent! Tried the platter with all the meat, it’s definitely enough for 4+!
We were not disappointed in the food and the portions are large. I didn't love the bbq sauce
Good food and ambiance, service was very slow. They were not crowded either, a lot of empty tables. I think it is in part because of the slow service. It's a shame because it really is a good restaurant.
oh damn those brussel sprouts were the bomb . . . i ate some brisket nachos too but damn those brussel sprouts were IT
Enjoyed a nice Sunday evening dinner outside including discounts on delicious entrees from The Pit. Always great barbecue and friendly service.
The door to the outside seating kept slamming constantly, was really annoying. Surely a small investment in a door dampener or electronic door would be a wise investment.
Great food, friendly staff, fun atmosphere. Definitely going back, again and again.
The overall experience was good. The service was good, a bit brisk but good. The food was good. It could get a bit noisy but we could hear each other talk so that's ok.
Wonderful place to meet with friends and enjoy a delicious meal.
food was good but the room was uncomfortable do to poor air conditioning
Food was amazing!! Best bbq and great prices. They have a great outdoor area as well.
Always satisfied with the service and food specials. Highly recommend
Started off questionable when we walked in and we are given 3 adult menus and we had to ask the server if our 2 year old had to order off if it and we were told that they had a children’s menu, but we had to ask for it. Had to have the hostess bring us our check and boxes. Server had 4 large parties and then our small table so we may have been an after thought. Took literally 10 min before we got drink refills and never asked how things were going after that. Food was just ok. Ribs were good but brisket was too fatty. Don’t see ourselves going back anytime soon. We were wondering why the service was amazing last time and then we remembered that we were 1 of 6 tables in the entire place the time before.
Great, fast service and the waitress was so kind and gave us wonderful service.
I come here occasionally for a casual, affordable meal with friends. BBQ is fairly good, great drink menu, and service is okay. The staff is always friendly and lets us sit and visit. There is an excellent outdoor space, and a nice sized bar area.
This was the 4th Monday this year they couldn’t honor their daily special! It’s a BBQ place and guess what......again on .75 wing day. They have no chicken wings available. #lame Won’t be back
Our service was decent. I feel like the restaurant was too large for the staff to properly manage. Service was quick when we got there but slowed down drastically as the restaurant got busier. I got the combo, the ribs were excellent, the brisket was good. The baked potato was fairly basic and the corn bread was different. I loved the coleslaw because it was creamy and had some kick to it. I feel like they need to provide an extra cup of bbq sauce for the meat but I didn’t bother to ask because my waiter was too busy. We had drinks near the fireplace outside which was very nice. But again, staff was too busy to serve us. Overall enjoyable dinner and drinks though.
Rachel is a fantastic server!
Oh, by the way, the ribs are great too!
Food was great, but had to wait 7 (SEVEN) minutes for host. No one in line before us, and no apology or explanation for the delay.or Ladies bathroom was quite dirty. Never had that issue at Rackhouse before. Lindsay, our waitress was great.
We went for a late Easter celebration with four generations of the family. Our table was ready when we had reserved it. The same staff member who got the table ready also cleaned and set up 2 high chairs which we needed. Katie the server was excellent: she was friendly & engaging, got crayons & coloring pages for the kids, and took care of needs even before we asked. The food was delicious. A place we'll gladly go to again.
Went to brunch buffet and the food was fantastic! Huge shrimp, beef brisket, prime rib carving station and more. Service was spot on, it was a very busy day but they could’ve done more to clear tables and sweep. I did have to stare at an old broom in the dining area for 30 minutes before it was removed.
The food here is basic, but consistently good. While they do have some BBQ items that are very good, the restaurant's name is more a reflection of it's Bourbon selection. Service has been somewhat hit or miss at times. The latest visit was when a large party was being held in a private room, so that might have slowed service a bit. It took awhile to get a waitress to come to our table after we were seated, but the food and beverages arrived quickly after ordering. Overall, it's a good but not great spot. We do go back, just not as often as we return to other restaurants.
Got in at our reservation time. Our waiter was great! He made suggestions, which we took and the blackened chicken sandwich was very good! BBQ wings were excellent! We also had the buffalo garlic wings, which to me were too spicey, but my husband and son-in-law really liked the spice. Drinks were good and we had a great time! Will definitely go back.
Great food, great service ( our Bulgarian server was absolutely the best👍😀 sorry I don’t remember his name😩) Enjoyed options in menu we had wings, ribs, macaroni, etc. Will definitely come back!!
Great food and service. The smoky mountain platter was great!
Great food nice service and good portions for the price a bit pricey but well worth the price
The staff was outstanding, the value was exceptional and the food was beyond delicious